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Public Mobile

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Public Mobile Inc. is a Canadian self-serve mobile brand which is owned by Telus . Launched on March 18, 2010, Public Mobile was one of several new Canadian cellphone providers that started in 2009–10 after a federal government initiative to encourage competition in the wireless sector.

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39-542: Public Mobile was acquired by Telus in October 2013. As of August 8, 2014, Public Mobile operates as a mobile virtual network operator on the Telus Mobility network. On August 31, 2015, Public Mobile "relaunched" to the public under a beta program providing free SIM cards and three tiers of BYOD plans starting with a 10-day, 30-day or a 90-day period, all of which have respective options of Talk, Text and Data. The service

78-455: A result of the online backlash and large number of complaints, on February 16, 2018, subscribers received another text message from Public Mobile that the planned rate increase would be cancelled. In April 2019, Public Mobile expanded distribution to include 9 retail locations in Quebec, Alberta and British Columbia. On May 24, 2023, the online technews site MobileSyrup confirmed that Public Mobile

117-534: A wide range of telecommunications products and services including internet access , voice, entertainment, healthcare, video, smart home automation and IPTV television. The company is based in the Vancouver , British Columbia, area; it was originally based in Edmonton , Alberta, before its merger with BC Tel in 1999. Telus' wireless division, Telus Mobility , offers UMTS , and LTE -based mobile phone networks. Telus

156-531: Is a conglomerate , and its wholly owned principal subsidiary is Telus Communications Inc (TCI), according to the 2010 Telus annual report. After the Telus-BCTel merger, unionized employees voted to certify the Telecommunications Workers Union (TWU) as the sole bargaining agent for the expanded company's workforce. The TWU had previously been the union representing BCTel employees – it replaced

195-432: Is not charged by minute, as with other prepaid providers. Instead, customers select which types of unlimited talk and text service and which data caps they would like for a 10-, 30-, or 90-day period. Public Mobile paid $ 52 million to purchase Personal Communications Service G Band spectrum during the 2008 Industry Canada Spectrum auction. It was the only company in the world to deploy this spectrum. Other participants in

234-701: Is the incumbent local exchange carrier in British Columbia and Alberta. Its primary competitors are Rogers Communications and Bell Canada . Telus is a member of the British Columbia Technology Industry Association . Telus Corporation was formed in 1990 by the government of Alberta as a holding company to facilitate the privatization of Alberta Government Telephones (AGT), a crown corporation that provided telephone service to most of Alberta outside of Edmonton . In 1995, it acquired Edmonton Telephones Corporation (EdTel),

273-592: The Gaspé Peninsula and the north shore, were served from 1927 by an entity known as Corporation de Téléphone et de Pouvoir de Québec, and in 1955, this became known as Québec Téléphone. In 1966, the Anglo-Canadian Telephone Company, a subsidiary of General Telephone and Electronics of Stamford, Connecticut (later GTE), became a majority shareholder in Québec Téléphone. In 1997, Groupe QuébecTel

312-712: The International Brotherhood of Electrical Workers (IBEW) in Alberta. A labour dispute between Telus and the TWU began after the previous contract, negotiated with BCTel before the Telus merger, expired at the end of 2000. After Telus made its final offer to the TWU it informed the union of its intention to bring an end to the dispute by unilaterally implementing its April 2005 offer to employees in Alberta and British Columbia . The next day

351-653: The Moto G , the Samsung Galaxy S III Mini, the Samsung Galaxy Ace II X and the Huawei Ascend Y330. The BlackBerry Q5 was the only non-Android smartphone to have ever been offered by Public Mobile. It features a hardware keyboard. Telus Telus Communications Inc. ( TCI ) is the wholly owned principal subsidiary of Telus Corporation , a Canadian national telecommunications company that provides

390-892: The Telus Vancouver Open . Telus is the namesake tenant in several office buildings, including The Telus Convention Centre and Telus Sky in Calgary, Tour Telus in Montreal , Telus House in Edmonton, Telus Garden in Vancouver, the currently under construction Telus Ocean in Victoria , and Telus Harbour in Toronto . Beginning in 2014, Telus began sponsoring Canada's largest nationwide technology education event: The HTML500 . In November 2017, Telus announced it would take over as title sponsor for

429-657: The 2008 Spectrum auction include Wind Mobile and Mobilicity purchasing the different Advanced Wireless Services (AWS) spectrum for their networks in Southern Ontario, while Vidéotron Mobile purchased AWS to provide service throughout the province of Quebec . Public Mobile opened stores on March 18, 2010, in Toronto and Montreal. The network was deployed in Toronto on May 26, 2010, and in Montreal on June 25, 2010. Public Mobile added 40,000 new lines throughout Q3 2011, bringing

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468-543: The Canadian Wireless Telecommunications Association, citing a bias towards Canada's national carriers. On June 6, 2013, Public Mobile announced that Thomvest Seed Capital and Cartesian Capital acquired Public Mobile. Thomvest becomes the controlling shareholder in the company. The commitment of the Thomvest and Cartesian was to fund Public Mobile to a cash flow positive position and participate in

507-582: The Clearnet brand as a limited market trial in Kelowna, British Columbia , and Red Deer, Alberta . The company again closed to new business in June 2012. In February 2013, Telus exchanged all non-voting shares into common shares on a one-for-one basis. In October 2013, Telus acquired minor mobile phone provider Public Mobile and relaunched it in 2015 as a "value brand" MVNO on the Telus network. In October 2008, Telus

546-760: The Greater Toronto area, as well as the City of Hamilton, QEW/420 corridor (and surrounding areas) of the Niagara Region , Montreal and its surrounding suburbs. In August 2012, Public Mobile expanded its coverage into parts of the Niagara Region and northwest of Toronto towards (but not including) Barrie . On March 27, 2014, Public Mobile customers were notified that this network would be sunset by August 2014, and that customers wishing to continue service would need to buy phones compatible with Telus' higher quality 4G network. The last day of service on Public Mobile's CDMA network

585-537: The brand's support forum. In November 2015, Public Mobile announced it would be offering a selection of devices by way of a partnership with Orchard , a Toronto-based smartphone refurbisher and reseller. The partnership is unprecedented in Canada as most mobile carriers are required to strike deals with hardware manufacturers before they are able to supply their subscribers with devices. In particular, Apple has direct-distribution agreements with all other national carriers with

624-499: The exception of Wind and Public Mobile. On February 15, 2018, Public Mobile sent a text message to subscribers of their 12 GB for $ 120 plan that starting on March 20, 2018, the cost of their then lifetime plans were to increase from $ 40 per month to $ 50 per month. In the same text message, they offered subscribers the chance to migrate to Koodo by March 15, 2018 to keep the same pricing. As many subscribers, had pre-authorized payment, referral and loyalty credits, their monthly price

663-469: The low-end Unlimited Talk plan by $ 4/month. In August, Public Mobile launched Siren Music, an unlimited music service for their Android smartphones Similarly to competitor Mobilicity , Public Mobile started its Boxing Week sales early in an attempt to successfully finish the fourth quarter of 2012. On April 10, 2013, Public Mobile announced that it would join Mobilicity and Wind Mobile in withdrawing from

702-571: The main telephone provider for Edmonton itself, from the city of Edmonton making Telus the sole provider of telephone service in Alberta. In 1996, Telus was introduced to the public as the consumer brand, replacing both AGT and EdTel. In 1998, Telus and BC Tel announced a proposed merger. The proposed merged company, BCT.Telus Communications Inc., was incorporated separately in British Columbia, with headquarters at BC Tel's office in Burnaby . After shareholder approval BCT.Telus acquired BC Tel and Telus;

741-512: The merger was completed in 1999. In 2000 the combined BCT.Telus changed named back to Telus Corporation, and the BC Tel brand was retired. The merger created Canada's second largest telecom company, with 22% of market share compared to Bell Canada 's 42%. American company GTE had held a slight majority of ownership in BC Tel prior to the merger with Telus, and retained a 26.7% share of the post-merger company. Large swaths of rural Quebec , mainly

780-432: The messages conveyed about the current labour dispute". An Alberta court injunction ordered the blocked website, Voices For Change, to remove postings of "Telus employee photos" and other "intimidating or threatening material". The site owner agreed to comply and Telus unblocked the website. Telus and the TWU ratified a tentative agreement on November 18, 2005, ending the dispute. In April 2011, Telus Mobility relaunched

819-493: The number of total active subscriptions to 154,000. The UMX Max Android smartphone and a 3G network were launched by Public Mobile on November 22, 2011. The ZTE N762 was launched on December 5, 2011. In December 2011, retail presence for Public Mobile has been expanded to Walmart Canada and Zellers stores. Roaming in the United States on Sprint Nextel 's network was also launched during that month. Rates for this service are

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858-455: The old rewards program. People have been recently receiving Data Bonuses of 240 GB if on a $ 29/month plan or higher. People who are on a $ 28/month and lower plan will get either get 50 GB or 5 GB. The offers will automatically get added to your account by March 31st 2024 and will expire in 150 days after getting added. Public Mobile uses the Telus Mobility 4GLTE/5G network. Built by ZTE Corporation , Public Mobile's CDMA network

897-673: The regulatory system governing the Canadian telecommunications industry. Telus currently sponsors the Telus Spark Science Centre in Calgary , Telus World of Science in Edmonton and Science World in Vancouver . Telus funds the annual Kokanee Crankworx freeride mountain bike and World Ski & Snowboard festivals, both held in Whistler, British Columbia . Telus was a sponsor and marketing partner of Hockey Canada since 2004 and

936-557: The sale. A condition of the sale was that Telus offer Public Mobile's existing plans until at least the end of 2014, which they continued to do under the Public Mobile brand. On March 27, 2014, Public Mobile customers were notified that Public Mobile's existing CDMA network would be sunset by Telus in August 2014, and that customers wishing to continue service would need to buy phones compatible with Telus' 4G network. On September 4, 2014, it

975-516: The same as Canadian roaming rates. Public Mobile added 45,000 new subscriptions in Q4 2011, finishing the year with 199,000 active customers. During the Super Bowl season, Public Mobile purchased Super Bowl advertising airtime in Canada for its "Roam Rage" campaign. On February 7, 2012, Reuters reported that Public Mobile has 199,000 subscribers. In February, Public Mobile also increased its monthly fee for

1014-407: The site, saying it identified employees crossing picket lines and encouraged disruptive behaviour, while the union alleged it amounted to censorship. The British Columbia Civil Liberties Association issued an official objection to the unilateral blocking on July 26, stating "Telus is leveraging its power as a telecommunications service provider to censor a specific group, shut down debate and limit

1053-624: The title sponsor of Canada's national midget hockey championship, the Telus Cup , since 2005. Telus has been a sponsor of Rogers Sportsnet 's regional broadcasts of Calgary Flames and Edmonton Oilers games. Telus has been the title sponsor of the Telus Skins Game in addition to several tournaments on the Canadian Tour , including the Telus Open , Telus Calgary Open , Telus Edmonton Open and

1092-434: The union went on strike in British Columbia while Telus locked out its unionized workers in Alberta, although (as is common in disputes where an employer attempts to unilaterally implement a new contract) the union consistently referred to the dispute as a "lockout." On July 25, 2005, Telus blocked its Internet subscribers from accessing a website supporting striking union members. The company expressed concerns over content on

1131-492: The upcoming 700 MHz auction. On October 23, 2013, Industry Canada approved an offer by Telus to acquire Public Mobile and its spectrum for an undisclosed amount. Following the closure of the deal, Public Mobile's customers were migrated to Telus' network. Unlike its failed attempt to acquire Mobilicity , Telus was legally able to acquire Public Mobile because the Personal Communications Service G band

1170-577: Was August 8, 2014. Public Mobile previously offered a small range of feature phones and Android smartphones. along with the Alcatel A392A feature phone and the BlackBerry Q5 . After the reorganization into a Telus value brand in February 2015, Public Mobile no longer sells devices. Instead, Public Mobile has announced a partnership with a Toronto-based smartphone reseller named Orchard . The Alcatel A392A

1209-521: Was announced that Public Mobile would transition toward being a digital-only "self-serve value brand" under Telus . In February 2015, Public Mobile reorganized as a "bring your own phone" value brand. The new plans included options to customize different aspects of service (talk, SMS , and mobile data). Additional discounts were introduced for customer loyalty (per 12 consecutive months, capped at 60 consecutive months), automatic credit (including Visa Debit) payments, referral marketing and participating on

Public Mobile - Misplaced Pages Continue

1248-439: Was based on CDMA2000 1XRTT technology with the 3G Evolution-Data Optimized (EV-DO) standard enabled. It was capable of voice, SMS and mobile broadband . It used the G block, one 5 + 5 MHz paired spectrum in the range of 1910–1915 MHz and 1990–1995 MHz, which was part of the Personal Communications Service (PCS) spectrum deployed by most major operators since the early 1990s across North America. However, Public

1287-453: Was being rebranded, new 5G plans were added along with a Mobile App and eSIM support. Speeds were still not being increased and it is not known whether it is planned to increase the maximum speeds. Their plans were also updated with new data plans and options. As of now the new rebrand and new plans are operational and available to purchase. On March 6, 2024, Public Mobile posted an announcement on their Community Forum about Upcoming Changes to

1326-594: Was below $ 40. This, in addition to being told that the price and plan would be valid as long as the customers were active, led to a large online backlash, where many accused Public Mobile's parent company Telus of forcing customers off of pre-paid towards post-paid plans. As a result, many subscribers contacted online media outlets and filed complains with the CCTS (Commission for Complaints for Telecom-Television Services) and made posts on Public Mobile's user forum as well as Redflagdeals to encourage others to also file complaints. As

1365-737: Was established to own Québec Téléphone. GTE sold its interests in Québec Téléphone to Telus in August 2000, which renamed it Telus Québec on April 2, 2001. GTE was itself acquired by Bell Atlantic in 2000, and the company changed its name to Verizon Communications . Verizon inherited GTE's share of Telus, but in late 2004 sold its remaining 20.5% stake. This was so that Verizon could focus more on its own services. In October 2019, Telus Corp announced it would buy home security provider ADT Inc. 's Canadian operations for CA$ 700 million (US$ 527.27 million). In January 2022, Telus Communications acquired London -based ISP Start.ca. In June 2022, Telus Communications acquired Altima Telecom. Telus Corporation

1404-473: Was named one of British Columbia's Top Employers by Mediacorp Canada Inc., which was announced by The Vancouver Sun , The Province and the Victoria Times-Colonist . In recent years, the company has been accused of taking actions to hinder the emergence of competition in Canadian telecommunications. This, along with other industry concerns, has led to consumer and industry pressure to reform

1443-559: Was not subject to restrictions present for AWS spectrum owners, allowing the PCS spectrum to be bought by an incumbent carrier. Public Mobile released its seventh and last CDMA Android smartphone, the SangFei Elevation, on November 9, 2013. On November 29, 2013, the federal Competition Bureau also approved Telus' offer, saying that "non-incumbents in areas served by Public Mobile would likely continue to 'provide effective competition '" after

1482-530: Was the only HSPA+ feature phone offered. It is a simple flip phone. From November 2011 to November 2013, Public Mobile has released a total of seven CDMA and Ev-DO smartphones powered by the Android operating system. Since August 2014, these devices can no longer be used on Public's network. The following is a comparison table: In the summer of 2014, Public Mobile allowed customers to choose between four Android smartphones compatible with Telus Mobility's HSPA+ network:

1521-584: Was the only carrier with service commercially deployed in the PCS G band. Such frequencies have the same operational characteristics as all other PCS bands. EV-DO speeds on Public Mobile's CDMA network could theoretically reach up to 3.1 Mbit/s for downloads and 1.8 Mbit/s for uploads. TestMy.net reported real world speeds reaching a maximum of 2.47 Mbit/s for downloads and 1.1 Mbit/s for uploads, with typical speeds of 0.699 Mbit/s for downloads and 0.464 Mbit/s for uploads. The CDMA network provided coverage from Bowmanville to Burlington in

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