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Unified communications

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Unified communications ( UC ) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information , voice (including IP telephony ), mobility features (including extension mobility and single number reach), audio, web & video conferencing , fixed-mobile convergence (FMC), desktop sharing , data sharing (including web connected electronic interactive whiteboards ), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail , e-mail , SMS and fax ). UC is not necessarily a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.

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82-462: In its broadest sense, the UC can encompass all forms of communications that are exchanged via a network to include other forms of communications such as Internet Protocol television (IPTV) and digital signage as they become an integrated part of the network communications deployment and may be directed as one-to-one communications or broadcast communications from one to many. UC allows an individual to send

164-433: A television programme could be squeezed into the limited telecommunication bandwidth of a copper telephone cable to provide a video-on-demand (VOD) television service of acceptable quality, as the required bandwidth of a digital television signal was around 200   Mbit/s , which was 2,000 times greater than the bandwidth of a speech signal over a copper telephone wire . VOD services were only made possible as

246-463: A $ 900 million bid, and was announced as the winner of the assets on September 14, 2009. In 1985, Performance Engineering Corporation (later PEC Solutions) was formed to offer technology services to government customers. On June 6, 2005, Nortel acquired PEC Solutions to form Nortel PEC Solutions. On January 18, 2006, Nortel PEC Solutions was renamed Nortel Government Solutions. On December 21, 2009, Avaya acquired Nortel's government business as part of

328-584: A TV anywhere they wanted - as long as they had a power outlet. Bell Fibe TV commercials would show young families watching TV outside on the couch with large 70+ inch LCDs and their Bell Fibe wireless PVR. In Brazil, since at least 2012, Vivo has been offering the service Vivo TV Fibra in 200+ cities where it has FTTH coverage (4Q 2020 data) . Since at least 2018, Oi has also been offering IPTV under its FTTH service "Oi Fibra". Also, several regional FTTH providers also offer IPTV along with FTTH internet services. In 2016, Korean Central Television (KCTV) introduced

410-447: A VOD content provider. Kingston was one of the first companies in the world to introduce IPTV and IP VOD over ADSL as a commercial service. The service became the reference for various changes to UK Government regulations and policy on IPTV. In 2006, the KIT service was discontinued, subscribers having declined from a peak of 10,000 to 4,000. In 1999, NBTel (now known as Bell Aliant ) was

492-520: A clear emerging technology for implementing IPTV networks. Satellite distribution can be included in an IPTV network architecture in several ways. The simplest to implement is an IPTV- direct to home (DTH) architecture, in which hybrid DVB-broadband set-top boxes in subscriber homes integrate satellite and IP reception to give additional bandwidth with return channel capabilities. In such a system, many live TV channels may be multicast via satellite and supplemented with stored video-on-demand transmission via

574-444: A competitive multi-channel TV service, a connection speed of 20 Mbit/s is likely to be required, but unavailable to most potential customers. The increasing popularity of high-definition television increases connection speed requirements or limits IPTV service quality and connection eligibility even further. However, satellites are capable of delivering in excess of 100 Gbit/s via multi-spot beam technologies, making satellite

656-647: A federal judge to reduce their commitment to the Earthquakes' stadium name agreement. After Avaya vacated their naming rights, the venue was renamed Earthquakes Stadium in 2020 and PayPal Park in 2021 after PayPal bought the naming rights. On December 15, 2017, trading in Avaya Holdings Corp. shares listed on the NYSE began under the symbol AVYA. On February 14, 2023, Avaya once again petitioned for protection from creditors during restructuring under Chapter 11 with

738-428: A few. Hotel television systems are the in-suite television content presented in hotel rooms, other hotel environments and in the hospitality industry for in-room entertainment, as well as hospitals, assisted living, senior care and nursing homes. These services may be free for the guest or paid, depending on the service and the individual hotel's or hotel chain's policy. Generally, these services are controlled by using

820-815: A larger server network. Distributed architecture requires intelligent and sophisticated content distribution technologies to augment effective delivery of multimedia content over the service provider's network. In many cases, the residential gateway that provides connectivity with the Internet access network is not located close to the IPTV set-top box. This scenario becomes very common as service providers start to offer service packages with multiple set-top boxes per subscriber. Networking technologies that take advantage of existing home wiring (such as power lines, phone lines or coaxial cables) or of wireless hardware have become common solutions for this problem, although fragmentation in

902-519: A limited beta. By 2010, iiNet and Telstra launched IPTV services in conjunction to internet plans. In 2008, Pakistan Telecommunication Company Limited (PTCL) launched IPTV under the brand name of PTCL Smart TV in Pakistan . This service is available in 150 major cities of the country offering 140 live channels. In 2010, CenturyLink – after acquiring Embarq (2009) and Qwest (2010) – entered five U.S. markets with an IPTV service called Prism. This

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984-427: A message on one medium and receive the same communication on another medium. For example, one can receive a voicemail message and choose to access it through e-mail or a cell phone. If the sender is online according to the presence information and currently accepts calls, the response can be sent immediately through text chat or a video call. Otherwise, it may be sent as a non-real-time message that can be accessed through

1066-514: A number of proprietary systems. One official definition approved by the International Telecommunication Union focus group on IPTV (ITU-T FG IPTV) is: IPTV is defined as multimedia services such as television/video/audio/text/graphics/data delivered over IP-based networks managed to provide the required level of quality of service and experience, security, interactivity and reliability. Another definition of IPTV, relating to

1148-462: A real-time list. This way, the employee can answer the customer faster by eliminating rounds of back-and-forth e-mails and phone-tag. The examples in the previous paragraph primarily describe "personal productivity" enhancements that tend to benefit the individual user. While such benefits can be important, enterprises are finding that they can achieve even greater impact by using unified communications capabilities to transform business processes. This

1230-517: A restructuring plan already agreed on with their creditors. On February 15, 2023 the NYSE announced that shares of Avaya no longer qualified for listing on the New York Exchange and would cease to be traded there. Although the proposed restructuring plan would wipe out the shares, several securities dealers announced that they would begin making a market in Avaya shares effective February 16, 2023 using

1312-465: A result of two major technological developments: motion-compensated DCT video compression and asymmetric digital subscriber line (ADSL) data transmission . Motion-compensated DCT algorithms for video coding standards include the H.26x formats from 1988 onwards and the MPEG formats from 1991 onwards. Motion-compensated DCT video compression significantly reduced the amount of bandwidth required for

1394-443: A say in unified communications and what it means. IBM entered the unified communications marketplace with several products, beginning in 2006 with the updated release of a unified communications middleware platform, IBM Lotus Sametime 7.5, as well as related products and services such as IBM WebSphere Unified Messaging, IBM Global Technology Services - Converged Communications Services, and more. In October 2007, Microsoft entered

1476-632: A service ( UCCaaS ) is cloud-based UCC platforms. Compared to premises-based UCC solutions, UCCaaS platforms offer enhanced flexibility and scalability due to the SaaS subscription model. Unified communications provisioning is the act of entering and configuring the settings for users of phone systems, instant messaging, telepresence, and other collaboration channels. Provisioners refer to this process as making moves, adds, changes, and deletes or MAC-Ds. Internet Protocol television Internet Protocol television ( IPTV ), also called TV over broadband ,

1558-430: A single multicast group address. In standards-based IPTV systems, the primary underlying protocols used are: Local IPTV, as used by businesses for audio visual AV distribution on their company networks is typically based on a mixture of: Although IPTV and conventional satellite TV distribution have been seen as complementary technologies, they are likely to be increasingly used together in hybrid IPTV networks. IPTV

1640-514: A television signal, while at the same time ADSL increased the bandwidth of data that could be sent over a copper telephone wire. ADSL increased the bandwidth of a telephone line from around 0.1   Mbit/s to 2   Mbit/s, while DCT compression reduced the required bandwidth of a digital television signal from around 200   Mbit/s down to about 2   Mbit/s. The combination of DCT and ADSL technologies made it possible to practically implement VOD services at around 2   Mbit/s bandwidth in

1722-473: A user to seamlessly collaborate with another person on a project, even if the two users are in separate locations. The user could quickly locate the necessary person by accessing an interactive directory, engage in a text messaging session, and then escalate the session to a voice call, or even a video call. In another example, an employee receives a call from a customer who wants answers. Unified communications enables that employee to call an expert colleague from

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1804-645: A variety of media. There are varying definitions for unified communications. A basic definition is "communications integrated to optimize business processes and increase user productivity", but such integration can take many forms, such as: users simply adjusting their habits, manual integration as defined by procedures and training, integration of communications into off-the-shelf tools such as Thunderbird , Outlook , Lotus Notes , BlackBerry , Salesforce.com , etc., or purpose-specific integration into customized applications in specific operating departments or in vertical markets such as healthcare. Unified communications

1886-486: Is a growing standardisation effort on the use of the 3GPP IP Multimedia Subsystem (IMS) as an architecture for supporting IPTV services in telecommunications carrier networks. Both ITU-T and ETSI are working on so-called "IMS-based IPTV" standards (see e.g. ETSI TS 182 027 ). Carriers will be able to offer both voice and IPTV services over the same core infrastructure and the implementation of services combining conventional TV services with telephony features (e.g. caller ID on

1968-511: Is a relatively simple and easy-to-manage solution. Because all media content is stored in centralised servers, it does not require a comprehensive content distribution system. Centralised architecture is generally good for a network that provides relatively small VOD service deployment, has adequate core and edge bandwidth or has an efficient content delivery network (CDN). A distributed architecture has bandwidth usage advantages and inherent system management features that are essential for managing

2050-601: Is a valuable asset for operators, so many have looked for alternative ways to deliver these new services without investing in additional network infrastructures. Avaya Avaya LLC , often shortened to Avaya ( / ə ˈ v aɪ . ə / ) and formerly Avaya Inc. , is an American multinational technology company headquartered in Morristown , New Jersey , that provides cloud communications and workstream collaboration services. The company's platform includes unified communications and contact center services. In 2019,

2132-404: Is achieved by integrating UC functionality directly into the business applications using development tools provided by many of the suppliers. Instead of the individual user invoking the UC functionality to, say, find an appropriate resource, the workflow or process application automatically identifies the resource at the point in the business activity where one is needed. When used in this manner,

2214-464: Is an evolving set of technologies that automates and unifies human and device communications in a common context and experience. It optimizes business processes and enhances human communications by reducing latency, managing flows, and eliminating device and media dependencies. A UC system may include features such as messaging, voice and video calls, meetings, team collaboration, file sharing, and integrated apps. [1] The history of unified communications

2296-633: Is available throughout the country. Dialog TV has been available through the service since 2018. In Pakistan , IPTV was launched by PTCL in 2008, under the brand name of PTCL Smart TV . This service is available in 150 major cities of the country. In the Philippines , PLDT offers Cignal IPTV services as an add-on in certain ADSL and fiber optic plans. In Malaysia , various companies have attempted to launch IPTV services since 2005. Failed PayTV provider MiTV attempted to use an IPTV-over-UHF service but

2378-605: Is distinct from over-the-top (OTT) services, which are based on a direct one-to-one transmission mechanism. IPTV methods have been standardised by organisations such as ETSI . IPTV has found success in some regions: for example in Western Europe in 2015, pay IPTV users overtook pay satellite TV users. IPTV is also used for media delivery around corporate and private networks. Historically, many different definitions of IPTV have appeared, including elementary streams over IP networks, MPEG transport streams over IP networks and

2460-651: Is distinct. Unified communications refers to both real-time and non-real-time delivery of communications based on the preferred method and location of the recipient; unified messaging culls messages from several sources (such as e-mail, voice mail and faxes), but holds those messages only for retrieval at a later time. Unified communications allows for an individual to check and retrieve an e-mail or voice mail from any communication device at any time. It expands beyond voice mail services to data communications and video services. With unified communications, multiple modes of business communications are integrated. Unified communications

2542-451: Is largely neutral to the transmission medium, and IP traffic is already routinely carried by satellite for Internet backbone trunking and corporate VSAT networks. The copper twisted pair cabling that forms the last mile of the telephone and broadband network in many countries is not able to provide a sizeable proportion of the population with an IPTV service that matches even existing terrestrial or satellite digital TV distribution. For

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2624-402: Is not a single product but a collection of elements that includes: Presence —knowing where intended recipients are, and if they are available, in real time—is a key component of unified communications. Unified communications integrates all systems a user might already use, and helps those systems work together in real time. For example, unified communications technology could allow

2706-434: Is some debate about whether unified communications hosted on an enterprise's premises is the same thing as unified communications solutions that are hosted by a service provider, or UCaaS (UC as a Service). While both offer their respective advantages, all of these approaches can be grouped under the single umbrella category of unified communications. Unified communications is sometimes confused with unified messaging , but it

2788-596: Is the integration of various communications methods with collaboration tools such as virtual white boards, real-time audio and video conferencing, and enhanced call control capabilities. Before this fusion of communications and collaboration tools into a single platform, enterprise collaboration service vendors and enterprise communications service vendors offered distinctly different solutions. Now, collaboration service vendors also offer communications services, and communications service providers have developed collaboration tools. Unified communications & collaboration as

2870-497: Is the piece of equipment that terminates the access link from the delivery network. Lastly, the user set-top box is the piece of endpoint equipment that decodes and decrypts TV and VOD streams for display on the TV screen. Depending on the network architecture of the service provider, there are two main types of video server architecture that can be considered for IPTV deployment: centralised and distributed. The centralised architecture model

2952-512: Is the service delivery of television over Internet Protocol (IP) networks. Usually sold and run by a telecom provider , it consists of broadcast live television that is streamed over the Internet ( multicast ) — in contrast to delivery through traditional terrestrial , satellite , and cable transmission formats — as well as video on demand services for watching or replaying content ( unicast ). IPTV broadcasts started gaining usage during

3034-404: Is tied to the evolution of the supporting technology. Originally, business telephone systems were a private branch exchange (PBX) or key telephone system provided and managed by the local phone company. These systems used the phone company's analog or digital circuits to deliver phone calls from a central office (CO) to the customer. The system —PBX or key telephone system— accepted

3116-508: The Netherlands , Georgia , Greece , Denmark , Finland , Estonia , Czech Republic , Slovakia , Hungary , Norway , Sweden , Iceland , Latvia , Turkey , Colombia , Chile and Uzbekistan . The United Kingdom launched IPTV early and after a slow initial growth, in February 2009 BT announced that it had reached 398,000 subscribers to its BT Vision service. A free IPTV service by

3198-526: The San Jose Earthquakes ' new stadium, officially called Avaya Stadium , paying $ 20 million over a 10-year deal. On January 19, 2017, Avaya Inc. and related affiliates including Avaya Holdings Corp. petitioned for protection from creditors during reorganizing under Chapter 11 bankruptcy. A restructuring plan for Avaya Holdings Corp. agreed upon during mediation was given effect by the court's order November 28, 2017. In December 2017, Avaya requested

3280-633: The set-top box called Manbang , reportedly providing video-on-demand services in North Korea via quasi-internet protocol television (IPTV). Manbang allows viewers to watch five different TV channels in real-time, and find political information regarding the Supreme Leader and Juche ideology, and read articles from state-run news organizations. The global IPTV market was expected to grow from 28 million subscribers at US$ 12 billion revenue in 2009 to 83 million and US$ 38 billion in 2013. Europe and Asia are

3362-485: The 1990s. The term IPTV first appeared in 1995 with the founding of Precept Software by Judith Estrin and Bill Carrico . Precept developed an Internet video product named IP/TV . IP/TV was an Mbone compatible Windows and Unix-based application that transmitted single and multi-source audio and video traffic, ranging from low to DVD quality, using both unicast and IP multicast Real-time Transport Protocol (RTP) and Real time control protocol (RTCP). The software

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3444-424: The 2000s alongside the rising use of broadband -based internet connections. It is often provided bundled with internet access services by ISPs to subscribers and runs in a closed network. IPTV normally requires the use of a set-top box , which receives the encoded television content in the MPEG transport stream via IP multicast , and converts the packets to be watched on a TV set or other kind of display. It

3526-465: The IP network. Other vendors such as Cisco created equipment that could be placed in routers to transport voice calls across a company network from site to site. The termination of PBX circuits to be transported across a network and delivered to another phone system is traditionally referred to as Voice over IP ( Voice over Internet Protocol or VoIP ). This design required special hardware on both ends of

3608-400: The IP protocol to transport the audio, video and control signals. In contrast to video over the public Internet, with IPTV deployments, network security and performance are tightly managed to ensure a superior entertainment experience, resulting in a compelling business environment for content providers, advertisers and customers alike. Up until the early 1990s, it was not thought possible that

3690-816: The September 13th (2010) press release it would begin deploying fiber optic Ethernet to homes in Montreal and Toronto . Bell has since continued to install fiber optic Ethernet to homes (fibre to the home) across Ontario and Quebec , Bell Canada's two largest customer territories. Bell was very successful with the deployment of the Bell Fibe product offering. Many customers in Ontario and Quebec switched from legacy ( coaxial ) cable companies to Bell's Fibe product because of Bell's marketing around IPTV and their at-home wireless PVR offering. Bell's wireless PVR would permit customers to place

3772-552: The TV screen) will become straightforward. IPTV supports both live TV as well as stored video-on-demand. Playback requires a device connected to either a fixed or wireless IP network in the form of a standalone personal computer , smartphone , touch screen tablet , game console , connected TV or set-top box . Content is compressed by Video and audio codecs and then encapsulated in MPEG transport stream or Real-time Transport Protocol or other packets. IP multicasting allows for live data to be sent to multiple receivers using

3854-821: The UC market with the launch of Office Communications Server , a software-based application running on Windows . In March 2008, Unison Technologies launched Unison, a software-based unified communications solution that runs on Linux and Windows. In May 2010, the Unified Communications Interoperability Forum (UCIF) was announced. UCIF is an independent, non-profit alliance between technology companies that creates and tests interoperability profiles, implementation guidelines, and best practices for interoperability between UC products and existing communications and business applications. The original founding members were HP , Juniper Networks , Logitech / LifeSize , Microsoft , and Polycom . There

3936-422: The broadband connection. Arqiva ’s Satellite Media Solutions Division suggests "IPTV works best in a hybrid format. For example, you would use broadband to receive some content and satellite to receive other, such as live channels". Hybrid IPTV refers to the combination of traditional broadcast TV services and video delivered over either managed IP networks or the public Internet. It is an increasing trend in both

4018-503: The call and routed the call to the appropriate extension or line appearance on the phones at the customer's office. In the 1980s, voice mail systems with IVR -like features were recognized as an access mechanism to corporate information for mobile employees, before the explosion of cell phones and the proliferation of PCs. E-mail also began to grow in popularity, and as early as 1985, e-mail reading features were made available for certain voicemail. The term unified communications arose in

4100-740: The company had a presence in approximately 190 countries. The company claims that its cloud services are utilized by over 90% of the Fortune 100 organizations. Avaya enterprise customers include Apple, AT&T, Dell, CVS Health, as well as government organizations. Avaya sponsors the IAUG users' group and training programs for IT professional certification in the use of Avaya's products. Avaya provides business related equipment for its customers such as cameras, collaboration units, conference phones, headsets, IP phones, room systems, Vantage, and wireless handsets. These devices are compatible with various options for

4182-459: The company provided services to 220,000 customer locations in 190 countries. In 1995, AT&T Corporation renamed their subsidiary AT&T Technologies to Lucent Technologies and spun it off in 1996. Lucent subsequently spun off units of its own in an attempt to restructure its struggling operations. Avaya Inc. was then spun off from Lucent as its own company in 2000 (Lucent merged with Alcatel SA in 2006, becoming Alcatel-Lucent , which

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4264-422: The company's assets sale. In October 2019, Avaya entered into a strategic partnership with RingCentral and together, introduced a new unified communications as a service solution called Avaya Cloud Office ("ACO"). RingCentral also contributed $ 500 million to be the exclusive provider of the new Avaya UCaaS offering. Avaya's headquarters are at 350 Mt. Kemble Avenue, Morristown, New Jersey 07960 US. In 2020,

4346-596: The concept of presence often changes. Most people associate presence with instant messaging (IM "buddy lists") the status of individuals is identified. But, in many business process applications, what is important is finding someone with a certain skill. In these environments, presence identifies available skills or capabilities. This "business process" approach to integrating UC functionality can result in bottom line benefits that are an order of magnitude greater than those achievable by personal productivity methods alone. Unified communications & collaboration ( UCC )

4428-602: The consumer and pay TV markets. The growth of Hybrid IPTV is driven by two major factors. Since the emergence of online video aggregation sites, like YouTube and Vimeo in the mid-2000s, traditional pay TV operators have come under increasing pressure to provide their subscribers with a means of viewing Internet -based video on their televisions. At the same time, specialist IP-based operators have looked for ways to offer analogue and digital terrestrial services to their operations, without adding either additional cost or complexity to their transmission operations. Bandwidth

4510-518: The country under the trademark "Tivibu EV". Superonline plans to provide IPTV under the different name "WebTV" in 2011. Türk Telekom started building the fibre optic substructure for IPTV in late 2007. IPTV has been widely used since around 2002 to distribute television and audio-visual (AV) media around businesses and commercial sites, whether as live TV channels or Video on Demand (VOD). Examples of types of commercial users include airports, schools, offices, hotels, and sports stadiums, to name just

4592-447: The different IPTV services, such as the VOD catalogue. A delivery network is a packet-switched network that carries IP packets, including unicast and multicast streams. Endpoints refer to user equipment that can request, decode, and deliver IPTV streams for display to the user. This can include computers, mobile devices, and set-top boxes . At a residential IPTV user's home, the home TV gateway

4674-458: The equipment necessary to connect to the outside world). This created a new technology, now called IP telephony . A system that uses IP-based telephony services only, rather than a legacy PBX or key system, is called an IP telephony solution. With the advent of IP telephony the handset was no longer a digital device hanging off a copper loop from a PBX. Instead, the handset lived on the network as another computer device. The transport of audio

4756-567: The first to commercially deploy Internet protocol television over DSL in Canada using the Alcatel 7350 DSLAM and middleware created by iMagic TV (owned by NBTel's parent company Bruncor ). The service was marketed under the brand VibeVision in New Brunswick , and later expanded into Nova Scotia in early 2000 after the formation of Aliant . iMagic TV was later sold to Alcatel . In 2002, Sasktel

4838-413: The handset. When considering the efforts of Unified Communications solutions providers, the overall goal is to no longer focus strictly on the telephony portion of daily communications. The unification of all communication devices inside a single platform provides the mobility, presence, and contact capabilities that extend beyond the phone to all devices a person may use or have at their disposal. Given

4920-567: The home optical fibre network. In December 2010, Astro began trials with customers in high-rise condominium buildings around the Mont Kiara area. In April 2011, Astro commercially launched its IPTV services under the tag line "The One and Only Line You'll Ever Need", a triple play offering in conjunction with TIME dotCom Berhad that provides all the Astro programming via IPTV, together with voice telephone services and broadband Internet access all through

5002-569: The late 1990s, a New Zealand-based organization called IPFX developed a commercially available presence product, which let users see the location of colleagues, make decisions on how to contact them, and define how their messages were handled based on their own presence. The first full-featured converged telephony/UC offering was the Nortel Succession MX (Multimedia eXchange) product, which later became known as Nortel Multimedia Communications Server (MCS 5100). The major drawback to this service

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5084-627: The leading territories in terms of the overall number of subscribers. But in terms of service revenues, Europe and North America generate a larger share of global revenue, due to very low average revenue per user (ARPU) in China and India, the fastest growing (and ultimately, the biggest markets) is Asia. Services also launched in Bosnia and Herzegovina , Bulgaria , Pakistan , Canada , Croatia , Lithuania , Moldova , Montenegro , Morocco , North Macedonia , Poland , Mongolia , Romania , Serbia , Slovenia ,

5166-421: The mid-1990s, when messaging and real-time communications began to combine. In 1993, ThinkRite (VoiceRite) developed the unified messaging system, POET, for IBM's internal use. It was installed in 55 IBM US Branch Offices for 54,000 employees and integrated with IBM OfficeVision/VM (PROFS) and provided IBMers with one phone number for voicemail, fax, alphanumeric paging and follow-me. POET was in use until 2000. In

5248-487: The national provider Kazakhtelecom JSC and content integrator Alacast under the "iD TV" brand in two major cities Astana and Almaty in 2009 and is about to go nationwide starting 2010. Australian ISP iiNet launched Australia's first IPTV with Fetch TV. In India , IPTV was launched by MTNL , BSNL and Jio in New Delhi, Mumbai and Punjab. APSFL is another IPTV provider in the state of Andhra Pradesh . In Nepal , IPTV

5330-419: The network equipment to provide the termination and delivery at each site. As time went by, Siemens , Alcatel-Lucent , Cisco , Nortel , Avaya , Wildix and Mitel realized the potential for eliminating the traditional PBX or key system and replacing it with a solution based on IP. This IP solution is software driven only, and thereby does away with the need for "switching" equipment at a customer site (save

5412-571: The phone company or their local PBX vendor each time a change was required in the system. This increasing privatization triggered the development of more powerful software that increased the usability and manageability of the system. As companies began to deploy IP networks in their environment, companies began to use these networks to transmit voice instead of relying on traditional telephone network circuits. Some vendors such as Avaya and Nortel created circuit packs or cards for their PBX systems that could interconnect their communications systems to

5494-720: The public broadcasters was launched in 2024 named Freely . Claro has launched their own IPTV service called "Claro TV". This service is available in several countries in which they operate, such as Dominican Republic , El Salvador , Guatemala , Honduras , Nicaragua . IPTV is just beginning to grow in Central and Eastern Europe and Latin America, and now it is growing in South Asian countries such as Sri Lanka , Nepal Pakistan and India . but significant plans exist in countries such as Russia . Kazakhstan introduced its own IPTV services by

5576-414: The remote control. An IPTV head-end is a place where live TV channels and AV sources are encoded, encrypted, and delivered as IP multicast streams . Meanwhile, a video on demand (VOD) platform stores on-demand video assets and serves them as IP unicast streams when a user requests them. Sometimes, the VOD platform is located within the IPTV head-end. An interactive portal allows users to navigate within

5658-403: The same fibre optic connection into the customer's home. In 2020, Astro launched "Plug-and-Play", which uses Unicast technology for streaming TV. In Turkey , TTNET launched IPTV services under the name IPtivibu in 2010. It was available in pilot areas in the cities of Istanbul, İzmir and Ankara. As of 2011, IPTV service is launched as a large-scale commercial service and widely available across

5740-491: The service failed to take off. HyppTV was supposed to use an IPTV-based system, but not true IPTV as it does not provide a set-top box and requires users to view channels using a computer. True IPTV providers available in the country at the moment are Fine TV and DETV . In Q2 2010, Telekom Malaysia launched IPTV services through their fibre to the home product Unifi in select areas. In April 2010, Astro began testing IPTV services on TIME dotCom Berhad's high-speed fibre to

5822-470: The symbol AVYAQ and trading 'over the counter', i.e. a securities dealer is a counterparty of each trade. On May 1, 2023, Avaya Holdings Corp. completed its financial restructuring, emerging from bankruptcy owned by its former creditors as the private company Avaya LLC. Since 2001, Avaya has sold and acquired several companies. Through Nortel's bankruptcy proceedings, assets related to their Enterprise Voice and Data business units were auctioned. Avaya placed

5904-451: The telecommunications industry, is the one given by Alliance for Telecommunications Industry Solutions (ATIS) IPTV Exploratory Group in 2005: IPTV is defined as the secure and reliable delivery to subscribers of entertainment video and related services. These services may include, for example, Live TV, Video On Demand (VOD) and Interactive TV (iTV) . These services are delivered across an access agnostic, packet switched network that employs

5986-420: The wide scope of unified communications, there has been a lack of community definition as most solutions are from proprietary vendors. Since March 2008, there are several open source projects with a UC focus such as Druid and Elastix , which are based on Asterisk , a leading open source telephony project. The aim of these open source UC projects is to allow the open source community of developers and users to have

6068-603: The wired home networking market has limited somewhat the growth in this market. In December 2008, ITU-T adopted Recommendation G.hn (also known as G.9960 ), which is a next-generation home networking standard that specifies a common PHY/MAC that can operate over any home wiring (power lines, phone lines or coaxial cables). Groups such as the Multimedia over Coax Alliance , HomePlug Powerline Alliance , Home Phoneline Networking Alliance , and Quasar Alliance ( Plastic Optical Fibre ) each advocate their own technologies. There

6150-723: Was after successful test marketing in Florida. Later in 2010, Bell Canada (a major division, if not the largest division of BCE ) announced it would begin offering residential and business/commercial customers in Montreal, Quebec and Toronto, Ontario IPTV over a number of different modalities, including fibre to the home , fibre to the node and DSL . This flavour of IPTV would be packaged with other services and branded as "Bell Fibe," providing Canadian customers with everything from local analogue trunk connectivity ( POTS ), to DSL and fibre Internet to TV service via IPTV. Bell further announced in

6232-418: Was first launched by NEW IT VENTURE CORPORATION called Net TV Nepal , the service can be accessed through its app, web app and Set-top boxes provided by local ISPs, another IPTV was started by Nepal Telecom called WOW Time in 2016 which can be accessed through its app. In Sri Lanka , IPTV was launched by Sri Lanka Telecom (operated by SLT VisionCom ) in 2008, under the brand name of PEO TV . This service

6314-426: Was purchased in turn by Nokia in 2016). Avaya Inc. were listed on the NYSE using the symbol AV from 2000 to 2007. In October 2007, Avaya Inc. was acquired for $ 8.2 billion by Sierra Holdings Corp owned by two private-equity firms, TPG Capital and Silver Lake Partners . On June 6, 2011 Sierra Holdings Corp. was renamed Avaya Holdings Corp. On November 19, 2014, Avaya was confirmed as the naming rights partner for

6396-602: Was shut down in 2008. Internet radio company AudioNet started the first continuous live webcasts with content from WFAA -TV in January 1998 and KCTU-LP on 10 January 1998. Kingston Communications , a regional telecommunications operator in the UK, launched Kingston Interactive Television (KIT), an IPTV over digital subscriber line (DSL) service in September 1999. The operator added additional VOD service in October 2001 with Yes TV,

6478-460: Was the reliance on the phone company or vendor partner to manage (in most cases) the PBX or key telephone system . This resulted in a residual, recurring cost to customers. Over time, the PBX became more privatized, and internal staff members were hired to manage these systems. This was typically done by companies that could afford to bring this skill in-house and thereby reduce the requirement to notify

6560-762: Was the second in Canada to commercially deploy IPTV over DSL, using the Lucent Stinger DSL platform. In 2005, SureWest Communications was the first North American company to offer high-definition television (HDTV) channels over an IPTV service. In 2005, Bredbandsbolaget launched its IPTV service as the first service provider in Sweden . As of January 2009, they are not the biggest provider any longer; TeliaSonera , who launched their service later, now has more customers. In 2007, TPG launched their IPTV service in Australia after

6642-605: Was therefore no longer a variation in voltages or modulation of frequency such as with the handsets from before, but rather encoding the conversation using a codec ( G.711 originally) and transporting it with a protocol such as the Real-time Transport Protocol ( RTP ). When the handset is just another computer connected to the network, advanced features can be provided by letting computer applications communicate with server computers elsewhere in any number of ways; applications can even be upgraded or freshly installed on

6724-577: Was written primarily by Steve Casner, Karl Auerbach , and Cha Chee Kuan. Precept was acquired by Cisco Systems in 1998. Cisco retains the IP/TV trademark. Telecommunications company US West (later Qwest ) launched an IPTV service called TeleChoice in Phoenix, Arizona in 1998 using VDSL technology, becoming the first company in the United States to provide digital television over telephone lines. The service

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