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65-617: Taj Coromandel is a five-star luxury hotel located in Chennai , India . Named after the Coromandel Coast , the HACCP- and ISO 14001-certified hotel was opened in 1974. Owned by Oriental Hotels Limited, an associate of the Taj Group of Hotels, it is classified under the group's luxury hotels section. Taj Coromandel was the first and only luxury hotel in the city for almost four decades. The hotel

130-474: A "worthless" movie. Roger Ebert occasionally gave zero stars to films he deemed "artistically inept and morally repugnant." Scheuer's guide calls "one and a half star" films "poor", and "one star" films "bad". Not all film critics have approved of star ratings. Film scholar Robin Wood wondered if Sight and Sound readers accepted "such blackening of their characters." Jay Scott of Canada's The Globe and Mail

195-449: A 9,000 sq ft spa under Taj's Jiva brand adjacent to its pool, and the hotel is also in the process of building a 6,000 sq ft gym. The Southern Spice restaurant was renovated in 2011–2012 with interior designing by Ed Poole of Singapore-based Poole Associates. In 2013, the hotel relaunched Ballroom, a 13,000-sq-feet banqueting facility. Some of the notable guests who have stayed at Taj Coromandel include Queen Elizabeth II , Jimmy Carter ,

260-693: A booking service. It was first owned by the state based automobile clubs including NRMA , RACV , RACQ , RAC , RAA and RACT . It was then organized by the Australian Automobile Association Tourism (AAA Tourism) as a peak body. However, the booking service in the motoring clubs was not continued and later the annual accommodation guide book ceased to be printed with the accommodation guide going online. AAA Tourism closed in 2013, but Star Ratings Australia continued as an inspection and star rating service only, as well as an accommodation website. In 2015 Star Ratings Australia became one of

325-514: A butler for every room, was the first hotel widely described as a "seven-star" property. The hotel says the label originates from an unnamed British journalist on a press visit and that they neither encourage the term's use nor do they use it in their advertising. Similarly the Emirates Palace Hotel in Abu Dhabi (open since 2005) is sometimes described as seven star, but the hotel uses only

390-418: A capacity of 30 seats. The hotel also has a lagoon-style 5-metre lap lane pool. After its first renovation in the late 1980s and early 1990s since its inception, the hotel was renovated for the second time in 2011 at a cost of about ₹ 1,000 million. Design firm Belt Collins designed a new driveway with new landscaping, and Chandu Chadda from Hong Kong redesigned the cavernous lobby. Belt Collins has designed

455-453: A film critic used a star-rating system to grade movies. "The one-star review of The Port of Missing Girls launched the star system, which the newspaper promised would be 'a permanent thing.' According to film scholar Gerald Peary , few newspapers adopted this practice until the French film magazine Cahiers du cinéma "started polling critics in the 1950s and boiling their judgment down to

520-812: A five star rating. The Galleria in Milan , Italy was opened in 2007 and claims to have a seven star certificate from SGS Italy2008. However the SGS Italy (not the official tourism agency) only has five stars in the general hotel stars categorization, with the full title of the certificate being left unknown, just as the renewal process is unknown. Overall, as no traditional organization or formal body awards or recognizes any rating over five-star deluxe; such claims are predominantly used for advertising purposes. In recent years, alternative hotel ratings are starting to appear in an effort to promote sustainability or cultural diversity in international tourism. Green Key International

585-525: A game or stage's difficulty (such as in the SNES version of Street Fighter II and its updates), or to rate the attributes of a selectable character or, in sports games , a team. Restaurant guides and reviewers often use stars in restaurant ratings . The Michelin system reserves star for exceptional restaurants, and gives up to three; the vast majority of recommended restaurants have no star at all. Other guides now use up to four or five stars, with one-star being

650-501: A hotel types granting up to 5 stars. In India , the classification of hotels is based on two categories such as "Star" and "Heritage". Hotels in India are classified by Hotel and Restaurant Association Classification Committee (HRACC), Ministry of Tourism, India . In New Zealand , hotels and other tourism services are graded by Qualmark, which is owned by Tourism New Zealand , a government organisation. Historically, luxury hotels have used

715-508: A key role in the development of quality hotel services, as well as equitable and sustainable tourism , and the protection of the world's cultural and natural heritage. In addition, WHR will develop labels to promote hotels distinguished by specific features, such as a family and child-friendly disposition. A test period was scheduled for 2010. Some hotels have been advertised as seven-star hotels. The Burj Al Arab hotel in Dubai , opened in 1998 with

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780-412: A purely mathematical basis, 2 1/2 stars would be the dividing line between good and bad on a 0–5 scale. Common Sense Media uses a scale of one to five, where 3 stars are "Just fine; solid" and anything lower is "Disappointing" at best. There is no agreement on what the lowest rating should be. Some critics make "one star" or a "half-star" their lowest rating. Dave Kehr believes that "one star" indicates

845-552: A rating. Star ratings are also given out at stand-up comedy performances and theatre productions. Star ratings are given at the Edinburgh Festival Fringe , the largest arts festival in the world. Since 2010, the British Comedy Guide has collected over 4,300 reviews of around 1,110 different acts, across 83 different publications in the form of a star rating. The use of star ratings is controversial because

910-403: A restaurant rating in 1926, which was expanded to a system of one to three stars in 1931. In 1915, Edward O'Brien began editing The Best American Short Stories . This annual compiled O'Brien's personal selection of the previous year's best short stories. O'Brien claimed to read as many as 8,000 stories a year, and his editions contained lengthy tabulations of stories and magazines, ranked on

975-414: A role." Star (classification) Similar systems have been proposed for electing politicians in the form of score voting and STAR voting . Repeated symbols used for a ranking date to Mariana Starke 's 1820 guidebook, which used exclamation points to indicate works of art of special value: ...I have endeavored... to furnish Travellers with correct lists of the objects best worth notice...; at

1040-458: A scale of zero to three stars, representing O'Brien's notion of their "literary permanence." He further listed stories with a ranking of three stars "in a special 'Roll of Honor.'" In this list, O'Brien attached an additional asterisk to those stories that he personally enjoyed. Oliver Herford 's essay Say it with Asterisks , quips "Never, I think, were a mob of overworked employees so pitifully huddled together in an ill-ventilated factory as are

1105-410: A single public standard; Belgium, Denmark, Greece, Italy, Malta, Netherlands, Portugal, Spain and Hungary all have laws defining the hotel rating. In Germany, Austria and Switzerland, the rating is defined by the respective hotel industry association using a five-star system. The classifications are: Tourist (★) | Standard (★★) | Comfort (★★★) | First Class (★★★★) | Luxury (★★★★★) The "Superior" mark

1170-692: A standard. Hotels are independently assessed in traditional systems and rest heavily on the facilities provided . Some consider this assessment method disadvantageous to smaller hotels, whose quality of accommodation could fall into one class but whose lack of an item such as an elevator would prevent it from reaching a higher categorization. The more common classification systems include "monkey" rating, letter grading, from "A" to "F", such as hotels and motels. Systems using terms such as Deluxe/Luxury, First Class/Superior, Tourist Class/Standard, and Budget Class/Economy are more widely accepted as hotel types, rather than hotel standards. Some countries have rating by

1235-474: A star and others optional. The main criteria are in quality management, wellness and sleeping accommodation. In the catalogue of criteria each entry is associated with a number of points – each Hotelstars level requires a minimal sum of points besides some criteria being obligatory for the level. The minimum requirement for the Superior flag requires the same sum of points as for the next Hotelstars level which however

1300-488: A star rating to rank the safety of transportation. EuroRAP have developed a Road Protection Score which is a scale for Star Rating roads for how well they protect the user from death or disabling injury when a crash occurs. The assessment evaluates the safety that is 'built into' the road through its design, in combination with the way traffic is managed on it. The RPS protocol has also been adapted and used by AusRAP, usRAP and iRAP. Euro NCAP awards 'star ratings' based on

1365-466: A star rating, with a bullet reserved for movies that the magazine didn't like." The highest rating any film earned was five stars. The British film magazine Sight and Sound also rated films on a scale of one to four stars. Some critics use a "half-star" option in between basic star ratings. Leonard Maltin goes one further and gives Naked Gun 33 + 1 ⁄ 3 : The Final Insult a 2 + 1 ⁄ 3 star rating. Critics do not agree on what

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1430-527: Is a voluntary eco-classification awarded to around 2,900 hotels and other establishments in 57 countries by the Foundation for Environmental Education . Green Key Global is a voluntary eco-classification awarded to around 1,850 hotels and venues in 15 countries. In 2009, Fairmont Hotels & Resorts joined the Green Key Global program. Green Globe is a certification for sustainable tourism. Membership

1495-630: Is an umbrella organization for 39 associations from 24 European countries. At a conference in Bergen in 2004, the partners drafted a hotel classification system in order to harmonize their national standards. In 2007 HOTREC launched the European Hospitality Quality scheme (EHQ) which has since accredited the existing national inspection bodies for hotel rating. Under the patronage of HOTREC, the hotel associations of Austria, Czech Republic, Germany, Hungary, Netherlands, Sweden and Switzerland created

1560-399: Is based on the earlier German hotelstars system that had widely influenced the hotel classifications in central Europe, with five stars and a Superior mark to flag extras. Instead of a strict minimum in room size and required shower facilities (e.g. a bath tub in a four-star hotel) there is a catalogue of criteria with 7 qualification areas encompassing 247 elements, where some are mandatory for

1625-632: Is located at 37, Mahatma Gandhi Road, abutting Brakathambal Street in Nungambakkam . The hotel was named after the Coromandel Coast on which the city of Chennai is situated. The name is also derived from the Coromandel tree ( Kalpavriksha in Sanskrit), which, according to legend, has the power to grant any wish to a person who is under its shade. This, having a metaphorical reference to any guest who visits

1690-466: Is located on the top floor, which includes a living room, two bathrooms and a private terrace sit-out providing the views of the city. It also has a Jacuzzi, additional guest bathroom, a separate dining area, a dressing room with 3-way mirrors and a pantry spread over 1,500 sq ft, and a private valet. The suite's occupant is entitled to all of the Taj Club facilities and services. The restaurants at

1755-616: Is reserved for companies and organizations who are committed to making positive contributions to the planet. The Green Building Initiative (GBI) acquired the U.S. rights to the Canadian Green Globes building assessment and certification for the program in 2004 and adapted it for the U.S. market. Salam Standard is a classification system for Muslim-friendly hotels. Hotels can get certified based on certain Muslim-friendly criteria such as offering prayer mats, removing alcohol from

1820-549: Is to flag extras beyond the minimum defined in the standard, but not enough to move the hotel up to the next tier ranking. The Swiss hotel rating was the first non-government formal hotel classification beginning in 1979. It influenced the hotel classification in Austria and Germany. The formal hotel classification of the DEHOGA (German Hotel and Restaurant Association) started on 1 August 1996 and proved successful with 80% of guests citing

1885-569: The Duke of York , Italian Prime Minister Romano Prodi , Bill Clinton , Festus Gontebanye Mogae , Maud Olofsson , Jackie Chan , Sergei Stanishev , Jeffrey Archer , Maha Chakri Sirindhorn , Hillary Clinton , and Emperor Akihito and Empress Michiko of Japan . In 2023, the hotel was recognized with "Top Hospitality Honors" at the 8th International Hospitality Day organised by the International Hospitality Council (IHC) London and

1950-651: The "death doughnut". Roger Ebert used a thumbs-down symbol. Other critics use a black dot . Critics also do not agree on what the lower ratings signify, let alone the lowest rating. While Maltin's and Scheuer's guides respectively explain that lowest rated films are "BOMB(s)" and "abysmal", British film critic Leslie Halliwell instead writes that no star "indicates a totally routine production or worse; such films may be watchable but are at least equally missable." Like Halliwell and Dave Kehr, film critic Jonathan Rosenbaum believes one-star films have some merit, however unlike Halliwell, Rosenbaum believes that no stars indicate

2015-458: The Asterisks in this Sweatshop of Twaddle." Literary editor Katrina Kenison dismisses O'Brien's grading systems as "excessive at best, fussy and arbitrary at worst." Book reviewers generally do not use a star-rating system though there are exceptions. The West Coast Review of Books rates books on a scale of one ("poor") to five ("superior") stars. According to editor D. David Dreis, readers love

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2080-873: The Hotelstars Union. On 14 September 2009, the Hotelstars Union classification system was established at a conference in Prague. This system became effective in these countries in January 2010, with the exception of Hungary, Switzerland and the Netherlands, who have chosen later dates for the change. Later more countries have joined the HOTREC hotelstars system: Estonia (2011), Latvia (2011), Lithuania (2011), Luxembourg (2011), Malta (2012), Belgium (2013), Denmark (2013), Greece (2013), Liechtenstein (2015), Slovenia (2017), Azerbaijan (2020) and Georgia (2021). The European Hotelstars Union system

2145-528: The International Institute of Hotel Management (IIHM). The Southern Spice restaurant at the hotel bagged honours in the Restaurants Category. Hotel rating Hotel ratings are often used to classify hotels according to their quality. From the initial purpose of informing travellers on basic facilities that can be expected, the objectives of hotel rating have expanded into a focus on

2210-587: The Philippines, the Department of Tourism has an accreditation system for hotels, apartment hotels and resorts. The current system which uses a "star system" which rates establishments from 1 to 5 stars was adopted in 2012. The rating of the aforementioned facilities are determined through a points system. Hotels, apartment hotels, and resorts are graded according to their service, facility quality and condition, and business practices. The Department of Tourism classifies

2275-645: The United Kingdom hotels are rated from one star to five stars. The RAC pulled out of accommodation grading in 2008 so the only grading schemes in operation are those operated by the AA (Automobile Association) and the national tourist boards: Visit England, Visit Wales, the Scottish Tourist Board and the Northern Ireland Tourist Board. The schemes were all 'harmonised' to ensure consistency between

2340-543: The case in other areas (e.g. international accounting standards), hotel classification standards should result from a private and independent initiative. This may be the case of the World Hotel Rating (WHR) project, which notably aims to set international classification standards and rating criteria along the lines of a world star-rating system. It will also establish an information platform on the hotel industry that will be multilingual and multicultural. WHR intends to play

2405-491: The criteria used into seven dimensions or "business area" namely: Arrival & Departure, Public Areas, Bedrooms, Food & Beverage, Lounge Area, Kitchen Area, Amenities, and Business Practices, all common to the three categories except Kitchen and Lounge Area which is only applicable to apartment hotels. 1,000 points is the maximum number of points an establishment can attain. The HOTREC (Hotels, Restaurants & Cafés in Europe)

2470-444: The cutoff is for a recommendation, even when they use the same scale. Gene Siskel and Roger Ebert "both consider[ed] a three-star rating to be the cutoff for a "thumbs up" on their scales of zero to four stars. Film critic Dave Kehr —who also uses a 0–4 star scale—believes "two stars is a borderline recommendation". On a five-star scale, regardless of the bottom rating, 3 stars is often the lowest positive rating, though judging on

2535-450: The facilities provided. Some consider this disadvantageous to smaller hotels whose quality of accommodation could fall into one class but the lack of an item such as an elevator would prevent it from reaching a higher categorization. In recent years hotel rating systems have also been criticized by some who argue that the rating criteria for such systems are overly complex and difficult for laymen to understand. It has been suggested that

2600-421: The film has redeeming facets, and instead uses zero stars as his lowest rating. Examples of rating scales: Critics have different ways of denoting the lowest rating when this is a "zero". Some such as Peter Travers display empty stars. Jonathan Rosenbaum and Dave Kehr use a round black dot. Leslie Halliwell uses a blank space. The Globe and Mail uses a "0", or as their former film critic dubbed it,

2665-403: The first independent accommodation classification systems in the world to incorporate a consumer 'voice'. Their website also shows a Travellers' Rating which is presented in parallel to the independent Star Rating and is an aggregate of past guest ratings and reviews from more than 100 websites in 45 different languages. The rating is shown as a 10 point score. Weighting applies to the popularity of

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2730-434: The hotel being granted anything that he or she wished for during the stay, is also cited as a reason for naming so. To signify this, the tree has been engraved into the marble façade of the hotel. In 1996, Southern Spice restaurant was launched. Taj Coromandel has a total of 212 rooms, including 11 suites. The Superior Rooms are 300 sq ft in size. The Taj Club Rooms are located on the top two floors. The Royal Suite

2795-755: The hotel experience as a whole. Today the terms 'grading', 'rating', and 'classification' are used to generally refer to the same concept, that is, to categorize hotels. There is a wide variety of rating schemes used by different organizations around the world. Many have a system involving stars , with a greater number of stars indicating greater luxury. Forbes Travel Guide , formerly Mobil Travel Guide , launched its star rating system in 1958. The AAA and their affiliated bodies use diamonds instead of stars to express hotel and restaurant rating levels. Food services, entertainment, view, room variations such as size and additional amenities, spas and fitness centers, ease of access and location may be considered in establishing

2860-562: The hotel include Anise—a 24-hour coffee shop and also a Multi-cuisine Restaurant, Chipstead—a lounge bar, Tea Lounge—serving a selection of a variety of teas from around the world, Golden Dragon—a specialty in Sichuan and Cantonese restaurant, Southern Spice—serving cuisine from the four southern states of India, and The Prego—a restaurant serving Italian cuisine. The hotel has 12,000 sq ft of business and reception facilities in eight conference rooms, ball rooms and board rooms. The Clive has

2925-512: The hotel stars as the main criteria in hotel selection. This implementation influenced the creation of a common European Hotelstars rating system that started in 2010 (see below). In France, the rating is defined by the public tourist board ( Atout France ) using a four-star system (plus "L" for Luxus), which has changed to a five-star system from 2009 on. In South Africa, the Tourist Grading Council of South Africa has strict rules for

2990-496: The lack of a unified global system for rating hotels may also undermine the usability of such schemes. In the UK, providers and comparison websites often use stars to indicate how feature-rich financial products are. The most senior military ranks in all services are classified by a star system in many countries, ranging from one-star rank which typically corresponds to brigadier , brigadier general , Commodore or air commodore , to

3055-443: The lowest rating. The stars are sometimes replaced by symbols such as a fork or spoon. Some guides use separate scales for food, service, ambiance, and even noise level. The Michelin system remains the best known star system. A single star denotes "a very good restaurant in its category", two stars "excellent cooking, worth a detour", and three stars, "exceptional cuisine, worth a special journey". Michelin stars are awarded only for

3120-596: The membership in The Leading Hotels of the World to document regular inspection on an additional level. This organization was formed in 1928 and reorganized in 1971, introducing a worldwide inspection service. In Australia, the industry accommodation rating scheme and Star Rating trademarks, known as Star Ratings Australia, are owned by the Australian Tourism Industry Council. A Star Rating represents

3185-569: The most senior five-star ranks , which include Admiral of the Fleet , Grand Admiral , Field Marshal , General of the Army and Marshal of the Air Force —some five-star ranks only exist during large-scale conflicts. Recruits entering American college football are commonly ranked on a five-star scale, with five representing what scouts think will be the best college players. International organisations use

3250-457: The next holiday resort. When shopping for an online accommodation product, more than half of European consumers said that they are influenced by online customer reviews and online ratings, while just one-fifth of consumers see themselves as insusceptible to such reviews and ratings. Two in five European consumers also regard star ratings as an influencing factor when booking hotel rooms, whereas for about one in three consumers, star ratings don’t play

3315-619: The number of predicted stars. The Unicode Standard encodes several characters used for star ratings in the Miscellaneous Symbols and Arrows block: The STAR WITH LEFT HALF BLACK and LEFT HALF BLACK STAR are intended for use in left-to-right contexts where the half star is positioned to the right of one or more whole stars, whereas the STAR WITH RIGHT HALF BLACK and RIGHT HALF BLACK STAR are intended for use in right-to-left contexts (such as Arabic or Hebrew ) where

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3380-729: The performance of vehicles in crash tests, including front, side and pole impacts, and impacts with pedestrians. The United States National Highway Traffic Safety Administration (NHTSA) also uses a star ranking to rank the safety of vehicles in crash tests, including front, side, pole impacts, and rollovers, with 5 stars being the most secure. Some web content voting systems use five-star grades. This allows users to distinguish content more precisely than with binary " like buttons ". Many recommender systems , such as MovieLens or Amazon.com , ask people to express preferences using star ratings, then predict what other items those people are likely to enjoy. Predictions are often expressed in terms of

3445-508: The player to repeat and fully master previously beaten levels in order to receive a perfect 3-star rating, which may confer other benefits or bonus content. Another use of star ratings is to denote the rarity of characters in video games where players are tasked in collecting numerous characters, such as Star Wars: Galaxy of Heroes and Marvel: Contest of Champions , in which stronger and rarer characters are marked with more stars to make them appear more valuable. Stars are also used to rank

3510-407: The primary factor in booking a hotel, but now, modern consumers also rely on the opinions of previous guests as expressed in online reviews . These reviews, based on personal experiences, have become increasingly important for other travellers when considering where to stay. "In today’s world, consumers rely heavily on online information when making purchasing decisions, be it for a new smartphone or

3575-433: The public may ignore the reviews and concentrate more the star ratings alone. Star ratings are not often used to rate the quality of a video game but are rather used within certain games for varying purposes. One notable use of the star system is to grade a player's performance in completing a level with up to three stars, used in many modern multi-level games like Angry Birds . This three-star rating system challenges

3640-435: The quality and condition of guest facilities which is determined by 200 criteria. Star Ratings are awarded to hotels, motels, serviced apartments, self-catering, hosted accommodation and caravan-holiday parks. The scheme uses physical visits, reviews and mystery guest stays to make their accreditation on the accommodation's ratings. Australia's star ratings have been operating since the 1950s as both an accreditation as well as

3705-500: The quality of food and wine; the luxury level of the restaurant is rated separately, using a scale of one ("quite comfortable") to five ("luxury in the traditional style") crossed fork and spoon symbols. Hotel luxury is often denoted by stars. Other classifiers, such as the AAA Five Diamond Award , use diamonds instead of stars to express hotel rating levels. Hotels are assessed in traditional systems and rest heavily on

3770-459: The ratings but publishers don't. In the 31 July 1928 issue of the New York Daily News , the newspaper's film critic Irene Thirer began grading movies on a scale of zero to three stars. Three stars meant 'excellent,' two 'good,' and one star meant 'mediocre.' And no stars at all 'means the picture's right bad,'" wrote Thirer. Carl Bialik speculates that this may have been the first time

3835-456: The room and offering halal restaurant recommendations; it is divided into 4 tiers (bronze, silver, gold and platinum). Archipelago Hotels, Indonesia's biggest hospitality firm, is a prominent member of the Salam Standard system. The advancement of technology and internet connectivity has caused shifts in the way hotel guests book their accommodations. In the past, official hotel ratings were

3900-458: The same time marking, with one or more exclamation points (according to their merit), those works which are deemed peculiarly excellent. Murray's Handbooks for Travellers and then the Baedeker Guides (starting in 1844) borrowed this system, using stars instead of exclamation points, first for points of interest and later for hotels. The Michelin restaurant guide introduced a star as

3965-425: The schemes. This applies to all accommodation types apart from self-catering that the AA started offering in 2009. The AA criteria are available on its website. In addition to the usual black stars (ranging from one (the lowest) to five (the highest), the AA awards red stars to the highest-rated, which are deemed 'Inspectors' Choice'. Each of the national tourist boards have grading explanations on their web sites. In

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4030-526: The source site and the date of the last guest review. The William Angliss Institute in Melbourne developed an independent benchmarking framework to show if a property has met or exceeded guest expectations. On 28 February 2017, Michael Reed, CEO of Australian Motoring Services, advised clients of the closure of Star Ratings Australia brand and asked to remove star rating and automobile club logos from their accommodation and promotional information by June 2017. It

4095-456: Was an opponent of using symbols to summarize a review and wrote in 1992 that "When Globe editors first proposed the four-star system of rating movies about a year ago, the response from Globe critics was, to put it mildly, underwhelming." More recently, Mark Kermode has expressed a dislike of star ratings (assigned to his online reviews but not his print or radio reviews) on the grounds that his verdicts are sometimes too complex to be expressed as

4160-484: Was not awarded due to at least one obligatory requirement being left out. For hotels with three to five stars, the Hotelstars Union will use "mystery guests" to check the service quality regularly. There is so far no international classification which has been adopted. There have been attempts at unifying the classification system so that it becomes an internationally recognized and a reliable standard, but they have all failed. It has been considered that, as it has been

4225-472: Was said that competition from online travel agencies such as TripAdvisor and their customer rating system led to its demise. The brand was then transferred to the Australian Tourism Industry Council. In early 2019, Star Ratings were rebranded under the council's "Quality Tourism" Accreditation Program. Star Ratings in Australia stand for independently reviewed quality standards and are defined as such: In

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