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Direct Line Group

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101-523: Direct Line Insurance Group plc is a British insurance company based in the United Kingdom , formed in 2012 by the divestment of The Royal Bank of Scotland Group 's (RBS) insurance division, through an initial public offering . The company owns a number of insurance subsidiaries, providing various insurance products, including Direct Line and Churchill , Darwin as well as the roadside assistance and vehicle recovery provider Green Flag . The group

202-663: A Nerva–Antonine dynasty -era tablet from the ruins of the Temple of Antinous in Antinoöpolis , Aegyptus . The tablet prescribed the rules and membership dues of a burial society collegium established in Lanuvium , Italia in approximately 133 AD during the reign of Hadrian (117–138) of the Roman Empire . In 1851 AD, future U.S. Supreme Court Associate Justice Joseph P. Bradley (1870–1892 AD), once employed as an actuary for

303-577: A sea captain , ship-manager , or ship charterer that saved a ship from total loss was only required to pay one-half the value of the ship to the ship-owner . In the Digesta seu Pandectae (533), the second volume of the codification of laws ordered by Justinian I (527–565), a legal opinion written by the Roman jurist Paulus in 235 AD was included about the Lex Rhodia ("Rhodian law"). It articulates

404-465: A Canadian firm (McDonald, Currie and Co.), agreed to adopt the name Coopers & Lybrand in international practice. In 1973, the three member firms in the UK, US and Canada changed their names to Coopers & Lybrand. Then in 1980, Coopers & Lybrand expanded its expertise in insolvency substantially by acquiring Cork Gully , a leading firm in that field in the UK. In 1990, in certain countries, including

505-453: A claim arises on the occurrence of a specified event). There are generally three types of insurance contracts that seek to indemnify an insured: From an insured's standpoint, the result is usually the same: the insurer pays the loss and claims expenses. If the Insured has a "reimbursement" policy, the insured can be required to pay for a loss and then be "reimbursed" by the insurance carrier for

606-448: A claim. Adjusting liability-insurance claims is particularly difficult because they involve a third party, the plaintiff , who is under no contractual obligation to cooperate with the insurer and may in fact regard the insurer as a deep pocket . The adjuster must obtain legal counsel for the insured—either inside ("house") counsel or outside ("panel") counsel, monitor litigation that may take years to complete, and appear in person or over

707-444: A class-action lawsuit brought by shareholders of Tyco International Ltd. over a multibillion-dollar accounting fraud. The chief executive and chief financial officer of Tyco were found guilty of looting $ 600 million from the company. In 2007, India's accounting standards agency ICAI found partners of PwC guilty of professional negligence in under-providing for nonperforming assets of the now-defunct Global Trust Bank . This led to

808-601: A combined ratio over 100% may nevertheless remain profitable due to investment earnings. Insurance companies earn investment profits on "float". Float, or available reserve, is the amount of money on hand at any given moment that an insurer has collected in insurance premiums but has not paid out in claims. Insurers start investing insurance premiums as soon as they are collected and continue to earn interest or other income on them until claims are paid out. The Association of British Insurers (grouping together 400 insurance companies and 94% of UK insurance services) has almost 20% of

909-455: A company insures an individual entity, there are basic legal requirements and regulations. Several commonly cited legal principles of insurance include: To "indemnify" means to make whole again, or to be reinstated to the position that one was in, to the extent possible, prior to the happening of a specified event or peril. Accordingly, life insurance is generally not considered to be indemnity insurance, but rather "contingent" insurance (i.e.,

1010-463: A disparate treatment theory even when lawful reasons for the adverse employment action are also present. Hopkins's candidacy for partnership had been put on indefinite hold. She eventually resigned and sued the company for occupational sexism , arguing that her lack of promotion came after pressure to walk, talk, dress, and act more "femininely." In 1990, a Federal district judge in Washington ordered

1111-471: A five-year agreement with GE to provide managed tax services to GE on a global basis, transferring more than 600 of GE's in-house global tax team to PwC. In November 2017, PwC accepted bitcoin as payment for advisory services, the first time the company, or any of the Big Four accounting firms, accepted virtual currency as payment. Veritas Capital acquired PwC's US public sector business in 2018, and branded

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1212-413: A minimum, the following elements: identification of participating parties (the insurer, the insured, the beneficiaries), the premium, the period of coverage, the particular loss event covered, the amount of coverage (i.e., the amount to be paid to the insured or beneficiary in the event of a loss), and exclusions (events not covered). An insured is thus said to be " indemnified " against the loss covered in

1313-409: A modest increase in the size and capabilities of IBM's growing consulting practice, as IBM had 150,000 employees at the time. At the same time, Monday carried just 30,000 at the time. However, it was seen as a win by IBM since PwC Consulting/Monday's valuation had suffered after the post-9/11 recession. PwC began rebuilding its consulting practice with acquisitions such as Paragon Consulting Group and

1414-453: A more active role in loss mitigation, such as through building codes . According to the study books of The Chartered Insurance Institute, there are variant methods of insurance as follows: Insurers may use the subscription business model , collecting premium payments periodically in return for on-going and/or compounding benefits offered to policyholders. Insurers' business model aims to collect more in premium and investment income than

1515-643: A multidisciplinary entity which also provides legal services. PwC's operations are global, with Europe accounting for 36% of the total, and the Americas 44%, as of 2016. PwC's largest growth in FY18 was in Asia where revenues were up 15%, followed by 12% revenue growth from the Middle East and Africa. PwC is organized into the following three service lines (the 2017 revenue shares are listed in parentheses): Due to its size, PwC

1616-622: A premium paid independently of loans began in Belgium about 1300 AD. Separate insurance contracts (i.e., insurance policies not bundled with loans or other kinds of contracts) were invented in Genoa in the 14th century, as were insurance pools backed by pledges of landed estates. The first known insurance contract dates from Genoa in 1347. In the next century, maritime insurance developed widely, and premiums were varied with risks. These new insurance contracts allowed insurance to be separated from investment,

1717-697: A relatively few claimants – and for overhead costs. So long as an insurer maintains adequate funds set aside for anticipated losses (called reserves), the remaining margin is an insurer's profit . Policies typically include a number of exclusions, for example: Insurers may prohibit certain activities which are considered dangerous and therefore excluded from coverage. One system for classifying activities according to whether they are authorised by insurers refers to "green light" approved activities and events, "yellow light" activities and events which require insurer consultation and/or waivers of liability, and "red light" activities and events which are prohibited and outside

1818-615: A result of the scandal. It set up the PricewaterhouseCoopers Aarata, and some of ChuoAoyama's accountants and most of ChuoAoyama's clients moved to the new firm. ChuoAoyama resumed operations on 1 September 2006, under the Misuzu name. However, by this point the two firms combined had 30% fewer clients than did ChuoAoyama prior to its suspension. Misuzu was dissolved in July 2007. In July 2007, PwC agreed to pay US$ 229 million to settle

1919-539: A separation of roles that first proved useful in marine insurance . The earliest known policy of life insurance was made in the Royal Exchange, London , on 18 June 1583, for £383, 6s. 8d. for twelve months on the life of William Gibbons. Insurance became far more sophisticated in Enlightenment-era Europe , where specialized varieties developed. Property insurance as we know it today can be traced to

2020-399: A staff of records management and data entry clerks . Incoming claims are classified based on severity and are assigned to adjusters, whose settlement authority varies with their knowledge and experience. An adjuster undertakes an investigation of each claim, usually in close cooperation with the insured, determines if coverage is available under the terms of the insurance contract (and if so,

2121-490: A three-step "Connect-Embed-Improve" plan to promote employee engagement. The company requires senior-level staff to continue to train and learn; PwC also created a social collaboration platform called Spark to enable employees to access course materials and assignments, complete prerequisites and access reinforcement materials. In 2016, Tim Ryan, PwC's chairman, helped launch the CEO Action for Diversity and Inclusion coalition,

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2222-624: A tradition of welfare programs in Prussia and Saxony that began as early as in the 1840s. In the 1880s Chancellor Otto von Bismarck introduced old age pensions, accident insurance and medical care that formed the basis for Germany's welfare state . In Britain more extensive legislation was introduced by the Liberal government in the National Insurance Act 1911 . This gave the British working classes

2323-437: A turnaround plan aimed at saving £50 million ($ 64 million) in 2025. The reductions would eliminate about 6% of its roughly 9,000 employees. Shares of Direct Line Insurance surged by over 36% in early trading on 28 November 2024 after the company rejected a £3.28 billion ($ 4.16 billion) takeover offer from rival Aviva , stating the offer "substantially undervalued" the company. Despite the surge, Direct Line's stock remained below

2424-572: A univariate analysis could produce confounded results. Other statistical methods may be used in assessing the probability of future losses. Upon termination of a given policy, the amount of premium collected minus the amount paid out in claims is the insurer's underwriting profit on that policy. Underwriting performance is measured by something called the "combined ratio", which is the ratio of expenses/losses to premiums. A combined ratio of less than 100% indicates an underwriting profit, while anything over 100 indicates an underwriting loss. A company with

2525-445: Is a means of protection from financial loss in which, in exchange for a fee, a party agrees to compensate another party in the event of a certain loss, damage, or injury. It is a form of risk management , primarily used to protect against the risk of a contingent or uncertain loss. An entity which provides insurance is known as an insurer , insurance company , insurance carrier , or underwriter . A person or entity who buys insurance

2626-496: Is able to contribute data analysis to a wide range of areas. PwC has partners in approximately 800 offices across 157 countries with 200,000 employees. Notable offices include Seaport office tower in Boston ; and Magwa Crescent Waterfall City tower in Midrand , South Africa. The 2018 PwC Global Annual Review states the revenue of the firm by region, as follows: The following are

2727-527: Is accused in a case of smuggling gold in a diplomatic bag . Following an investigation, the Kerala government decided to terminate the consultancy services of PwC for the proposed Space Park project in Thiruvananthapuram . PwC sub-contracted the resource from a vendor, Vision Technologies, but the government considers that the primary liability is on PwC for recruiting Swapna Suresh. Even before these events,

2828-494: Is known as a policyholder , while a person or entity covered under the policy is called an insured . The insurance transaction involves the policyholder assuming a guaranteed, known, and relatively small loss in the form of a payment to the insurer (a premium) in exchange for the insurer's promise to compensate the insured in the event of a covered loss. The loss may or may not be financial, but it must be reducible to financial terms. Furthermore, it usually involves something in which

2929-619: Is listed on the London Stock Exchange , and is a constituent of the FTSE 250 Index . The company was originally established in 1985 by Peter Wood and Martin Long , as the insurance division of The Royal Bank of Scotland Group (RBS). It was the first telephone only insurance company in the United Kingdom. In September 2012, the group's then chief executive, Paul Geddes , announced the business

3030-409: Is paid out in losses, and to also offer a competitive price which consumers will accept. Profit can be reduced to a simple equation: Insurers make money in two ways: The most complicated aspect of insuring is the actuarial science of ratemaking (price-setting) of policies, which uses statistics and probability to approximate the rate of future claims based on a given risk. After producing rates,

3131-577: Is the fourth-largest privately owned company in the United States. Reports on PwC's involvement in the Australian tax scandal revealed an alternate "shadow culture" that operates separately from its public-facing culture. The "shadow culture" prioritizes loyalty to superiors, unquestioning acceptance of the status quo, and a mentality of revenue "growth at all costs", even to the point of rulebreaking. As of 30 June 2021, PwC had 295,371 employees around

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3232-426: Is the materialized utility of insurance; it is the actual "product" paid for. Claims may be filed by insureds directly with the insurer or through brokers or agents . The insurer may require that the claim be filed on its own proprietary forms, or may accept claims on a standard industry form, such as those produced by ACORD . Insurance-company claims departments employ a large number of claims adjusters, supported by

3333-657: The Great Fire of London , which in 1666 devoured more than 13,000 houses. The devastating effects of the fire converted the development of insurance "from a matter of convenience into one of urgency, a change of opinion reflected in Sir Christopher Wren 's inclusion of a site for "the Insurance Office" in his new plan for London in 1667." A number of attempted fire insurance schemes came to nothing, but in 1681, economist Nicholas Barbon and eleven associates established

3434-712: The Mutual Benefit Life Insurance Company , submitted an article to the Journal of the Institute of Actuaries . His article detailed an historical account of a Severan dynasty -era life table compiled by the Roman jurist Ulpian in approximately 220 AD that was also included in the Digesta . Concepts of insurance has been also found in 3rd century BC Hindu scriptures such as Dharmasastra , Arthashastra and Manusmriti . The ancient Greeks had marine loans. Money

3535-621: The RBI banning PwC from auditing any financial company for over a year. PwC was also associated with the accounting scandal at the India-based DSQ Software , which collapsed in 2003. In January 2009, PwC was criticised, along with the promoters of Satyam , an Indian IT firm listed on the NASDAQ , in a $ 1.5 billion fraud. PwC wrote a letter to the board of directors of Satyam that its audit may be rendered "inaccurate and unreliable" due to

3636-600: The general average principle of marine insurance established on the island of Rhodes in approximately 1000 to 800 BC, plausibly by the Phoenicians during the proposed Dorian invasion and emergence of the purported Sea Peoples during the Greek Dark Ages (c. 1100–c. 750). The law of general average is the fundamental principle that underlies all insurance. In 1816, an archeological excavation in Minya, Egypt produced

3737-708: The 19th century. The trading name was shortened to PwC in September 2010 as part of a rebranding effort. The firm has been embroiled in a number of corruption controversies and crime scandals. The firm has on multiple occasions been implicated in tax evasion and tax avoidance practices. The firm has frequently been fined by regulators for performing audits that fail to meet basic auditing standards. Amid Russia's war in Ukraine , PwC assisted Russian oligarchs to hide their wealth and contributed to bypassing global sanctions placed on Russia over its invasion of Ukraine. The firm

3838-571: The CEO. In January 2023, Jonathan Greenwood become acting chief executive after James agreed with the board to step down after two successive profit warnings and a dividend cancellation. In February 2024 it was reported that the Belgian insurer, Ageas , was considering a bid of around €3.1bn for the company. In March 2024, Ageas announced no offer would be made. In November 2023, Direct Line Insurance Group announced that they set to cut about 550 jobs as part of

3939-1005: The MCS division of PwC. Around July 2000, PwC began to prepare for either an acquisition or IPO by developing separate financial records that would be required for due diligence. PwC leadership began to seek buyers, with an initial interest by Hewlett-Packard for a reported $ 17 billion, but negotiations broke down in 2000. Almost a year after the collapse of Arthur Andersen in 2001, Arthur Andersen, LLP affiliates in Hong Kong and China completed talks to join PricewaterhouseCoopers, China. In 2000, PwC acquired Canada's largest SAP consulting partner, Omnilogic Systems, to expand its developing consulting presence in Canada. PwC announced in May 2002 that PwC Consulting would be spun off as an independent entity and filed with

4040-459: The PwC network and/or one or more of its member firms, each of which is a separate legal entity due to local legislative requirements. Much like other professional services firms , each member firm is financially and legally independent. PwC is co-ordinated by a private company limited by guarantee under English law , called PricewaterhouseCoopers International Limited. In addition, PwC is registered as

4141-529: The SEC for an initial $ 1B IPO to trade in August. Because PwC accounting partners owned 60% of PwC Consulting, an IPO or acquisition was seen as the only way to split the two firms without decimating the consulting arm's working capital. PwC Consulting leadership continued to fluff financials by expanding across-the-board pay cuts, terminating its variable compensation program, and furthering deep layoffs, all rare actions in

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4242-468: The Tokyo District Court after the judge deemed them to have played a "passive role" in the crime. The suspension was the first-ever imposed on a major accounting firm in the country. Many of the firm's largest clients were forced to find replacement auditors before the suspension began that July. Shortly after the suspension of ChuoAoyama, PwC acted quickly to stem any possible client attrition as

4343-520: The UK, Coopers & Lybrand merged with Deloitte, Haskins & Sells to become Coopers & Lybrand Deloitte; in 1992 they reverted to Coopers & Lybrand. In 1849, Samuel Lowell Price , an accountant, founded an accountancy practice in London. In 1865, Price went into partnership with William Hopkins Holyland and Edwin Waterhouse . Holyland left shortly afterwards to work alone in accountancy and

4444-498: The US Senate, and had helped Caterpillar Inc. drastically reduce its taxes for more than a decade. Profits valued at $ 8bn were shifted from the US to Switzerland, which allegedly made it possible to save more than $ 2.4bn in US taxes over a decade. In Switzerland profits were taxed at 4%. A PricewaterhouseCoopers managing director who was involved in designing the tax savings plan had written at

4545-546: The United Kingdom and worldwide, each time establishing a separate partnership in each country: the worldwide practice of Price Waterhouse was, therefore, a federation of collaborating firms that had grown organically, rather than the result of an international merger. In a further effort to take advantage of economies of scale , PW and Arthur Andersen discussed a merger in 1989 but the negotiations failed, mainly because of conflicts of interest such as Andersen's strong commercial links with IBM and PW's audit of IBM, as well as

4646-405: The ball" on the deals between AIG and Berkshire Hathaway Inc.'s General Re Corp. General Re transferred $ 500 million in anticipated claims and premiums to AIG. BusinessWeek asked: "Did the auditor do its job by verifying that AIG was assuming risk on claims beyond the $ 500 million, thus allowing AIG to account for the deal as insurance? That's Accounting 101 in any reinsurance transaction." PwC

4747-462: The case saying, "As we have said many times, there has never been any evidence presented that either of our former partners S Gopalakrishnan or Srinivas Talluri were involved in or were aware of the management-led fraud at Satyam. We understand that Gopal and Talluri are considering filing an appeal against this verdict." In 2018, PwC was banned by India's securities regulator from providing auditing services to public-listed companies for 2 years, and PwC

4848-750: The commercial services business of BearingPoint in 2009. The firm continued this process by acquiring Diamond Management & Technology Consultants in November 2010, and PRTM in August 2011. In 2012, the firm acquired Logan Tod & Co, a digital analytics and optimisation consultancy, and Ant's Eye View, a social media strategy development and consulting firm to build upon PwC's growing Management Consulting customer impact and customer engagement capabilities. In April 2014, Booz & Company combined with PwC to form Strategy& . In 2013, PwC acquired BGT Partners . In 2016, PwC acquired technology/consulting firm NSI DMCC. In January 2017, PwC announced

4949-458: The company has been led by Jasvinder Gakhal, who has been the director since 2014. The company appointed Claire Sadler as marketing director in October 2017. Direct Line for Business used PricewaterhouseCoopers to improve their product, and in July 2018, the firm launched a new advertising campaign, with Saatchi and Saatchi London. In the summer of 2019, Direct Line for Business announced that it

5050-535: The company's agency partner, launched a program, The Trust Leadership Institute. PwC developed a ColourBrave Charity Committee , made up of employees from across the organisation, as part of its commitment to continue to build an inclusive culture and address racial disparity. The Committee chose 25 Black-led organisations and civil society organisations to join the PwC Foundation and PwC Social Entrepreneurs Club's existing list of beneficiaries. As of 2021 , PwC

5151-446: The demand for marine insurance . In the late 1680s, Edward Lloyd opened a coffee house , which became the meeting place for parties in the shipping industry wishing to insure cargoes and ships, including those willing to underwrite such ventures. These informal beginnings led to the establishment of the insurance market Lloyd's of London and several related shipping and insurance businesses. Life insurance policies were taken out in

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5252-467: The disclosures made by Satyam's (ex) Chairman and subsequently withdrew its audit opinions. PwC's US arm "was the reviewer for the U.S. filings for Satyam". Consequently, lawsuits were filed in the US with PwC as a defendant. Two partners of PricewaterhouseCoopers, Srinivas Talluri and Subramani Gopalakrishnan, were charged by India's Central Bureau of Investigation in connection with the Satyam scandal. After

5353-725: The early 18th century. The first company to offer life insurance was the Amicable Society for a Perpetual Assurance Office , founded in London in 1706 by William Talbot and Sir Thomas Allen . Upon the same principle, Edward Rowe Mores established the Society for Equitable Assurances on Lives and Survivorship in 1762. It was the world's first mutual insurer and it pioneered age based premiums based on mortality rate laying "the framework for scientific insurance practice and development" and "the basis of modern life assurance upon which all life assurance schemes were subsequently based." In

5454-671: The event of general average. In 1873 the "Association for the Reform and Codification of the Law of Nations", the forerunner of the International Law Association (ILA), was founded in Brussels. It published the first YAR in 1890, before switching to the present title of the "International Law Association" in 1895. By the late 19th century governments began to initiate national insurance programs against sickness and old age. Germany built on

5555-477: The finances of companies without following basic auditing standards. In 1989, the United States Supreme Court held that Price Waterhouse must prove by a preponderance of the evidence that the decision regarding Ann Hopkins 's employment would have been the same if sex discrimination had not occurred. The accounting firm failed to prove that the same decision to postpone Hopkins's promotion to

5656-443: The firm to make Hopkins a partner. It was the first time in which a court awarded partnership in a professional company as a remedy for sexual or race-based discrimination. Following the suit, the firm received media attention due to its discriminatory labor practices towards males as well. In 2014, it came to light that PwC had received $ 55m from Caterpillar Inc. to develop a tax avoidance scheme, according to an investigation of

5757-653: The firm was known from 1874 as Price, Waterhouse & Co. The original partnership agreement, signed by Price, Holyland, and Waterhouse could be found in Southwark Towers . By the late 19th century, Price Waterhouse had gained recognition as an accounting firm. They opened an office in New York City in 1890, and the American firm expanded. The original British firm opened an office in Liverpool in 1904, and then elsewhere in

5858-673: The first contributory system of insurance against illness and unemployment. This system was greatly expanded after the Second World War under the influence of the Beveridge Report , to form the first modern welfare state . In 2008, the International Network of Insurance Associations (INIA), then an informal network, became active and it has been succeeded by the Global Federation of Insurance Associations (GFIA), which

5959-465: The first fire insurance company, the "Insurance Office for Houses", at the back of the Royal Exchange to insure brick and frame homes. Initially, 5,000 homes were insured by his Insurance Office. At the same time, the first insurance schemes for the underwriting of business ventures became available. By the end of the seventeenth century, London's growth as a centre for trade was increasing due to

6060-419: The float method is difficult to carry out in an economically depressed period. Bear markets do cause insurers to shift away from investments and to toughen up their underwriting standards, so a poor economy generally means high insurance-premiums. This tendency to swing between profitable and unprofitable periods over time is commonly known as the underwriting, or insurance, cycle . Claims and loss handling

6161-462: The industry. In June 2002, PwC Consulting hired Continental Airlines ' Greg Brennerman as CEO to run the global division. A week later, it was announced that an outside consultancy, Wolff Olins , had created new branding for the consulting group, called "Monday". The firm's CEO, Greg Brenneman described the unusual name as "a real word, concise, recognizable, global and the right fit for a company that works hard to deliver results." In July 2002, it

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6262-447: The insurance carrier can generally either "reimburse" or "pay on behalf of", whichever is more beneficial to it and the insured in the claim handling process. An entity seeking to transfer risk (an individual, corporation, or association of any type, etc.) becomes the "insured" party once risk is assumed by an "insurer", the insuring party, by means of a contract , called an insurance policy . Generally, an insurance contract includes, at

6363-774: The insurance company. Insurance scholars have typically used moral hazard to refer to the increased loss due to unintentional carelessness and insurance fraud to refer to increased risk due to intentional carelessness or indifference. Insurers attempt to address carelessness through inspections, policy provisions requiring certain types of maintenance, and possible discounts for loss mitigation efforts. While in theory insurers could encourage investment in loss reduction, some commentators have argued that in practice insurers had historically not aggressively pursued loss control measures—particularly to prevent disaster losses such as hurricanes—because of concerns over rate reductions and legal battles. However, since about 1996 insurers have begun to take

6464-529: The insurance policy is called the premium . If the insured experiences a loss which is potentially covered by the insurance policy, the insured submits a claim to the insurer for processing by a claims adjuster. A mandatory out-of-pocket expense required by an insurance policy before an insurer will pay a claim is called a deductible (or if required by a health insurance policy, a copayment ). The insurer may hedge its own risk by taking out reinsurance , whereby another insurance company agrees to carry some of

6565-413: The insured has an insurable interest established by ownership, possession, or pre-existing relationship. The insured receives a contract , called the insurance policy , which details the conditions and circumstances under which the insurer will compensate the insured, or their designated beneficiary or assignee. The amount of money charged by the insurer to the policyholder for the coverage set forth in

6666-409: The insurer will use discretion to reject or accept risks through the underwriting process. At the most basic level, initial rate-making involves looking at the frequency and severity of insured perils and the expected average payout resulting from these perils. Thereafter an insurance company will collect historical loss-data, bring the loss data to present value , and compare these prior losses to

6767-551: The internet. Darwin was founded in 2019 and led by Sumit Bahukhandi. The company only sells through price comparison websites, initially Moneysupermarket , and is built in the Amazon Web Services cloud . It uses a different pricing model to other companies in the group, and acts as a test bed for new ideas. Direct Line for Business was founded in Leeds in September 2007, and as of December 2020 has 811,000 customers. Since 2010,

6868-463: The investments in the London Stock Exchange . In 2007, U.S. industry profits from float totaled $ 58 billion. In a 2009 letter to investors, Warren Buffett wrote, "we were paid $ 2.8 billion to hold our float in 2008". In the United States , the underwriting loss of property and casualty insurance companies was $ 142.3 billion in the five years ending 2003. But overall profit for the same period

6969-519: The largest CEO-driven business commitment to advance diversity and inclusion in the workplace. Employees at PwC generally have flexibility in choosing their own working hours provided that senior management deems the arrangement acceptable. In 2002, PwC published the accounting profession's first global "Code of Conduct". Strategy& and PwC publish Strategy+Business , a print and online business magazine focusing on management issues and corporate strategy. In June 2021, PwC together with Edelman,

7070-593: The late 19th century "accident insurance" began to become available. The first company to offer accident insurance was the Railway Passengers Assurance Company, formed in 1848 in England to insure against the rising number of fatalities on the nascent railway system. The first international insurance rule was the York Antwerp Rules (YAR) for the distribution of costs between ship and cargo in

7171-443: The loss and out of pocket costs including, with the permission of the insurer, claim expenses. Under a "pay on behalf" policy, the insurance carrier would defend and pay a claim on behalf of the insured who would not be out of pocket for anything. Most modern liability insurance is written on the basis of "pay on behalf" language, which enables the insurance carrier to manage and control the claim. Under an "indemnification" policy,

7272-612: The losses that only some insureds may incur. The insured entities are therefore protected from risk for a fee, with the fee being dependent upon the frequency and severity of the event occurring. In order to be an insurable risk , the risk insured against must meet certain characteristics. Insurance as a financial intermediary is a commercial enterprise and a major part of the financial services industry, but individual entities can also self-insure through saving money for possible future losses. Risk which can be insured by private companies typically share seven common characteristics: When

7373-585: The new company as Guidehouse . The Academy of Motion Picture Arts and Sciences (AMPAS) has utilized the services of PwC to tally the votes for the Academy Awards since 1935. In addition, the company oversees AMPAS elections, prepares its financial documents, and is responsible for the group's tax filings. In 2023, PwC acquired Surfaceink, a hardware designer. In May 2024, PwC became ChatGPT Enterprise's biggest customer and will also start reselling OpenAI's service for other large businesses. PwC refers to

7474-468: The opening of the PwC office in Kerala secretariat had attracted serious criticism from the opposition party. Following this, PwC issued clarification on their hiring of Ms. Swapna Suresh by stating that she was hired based on a background verification report from past employers as well as a criminal record verification at the time. In February 2022, the state government of Kerala wrote to PwC in order to seek

7575-573: The partnership would have still been made in the absence of sex discrimination, and therefore, the employment decision constituted sex discrimination under Title VII of the Civil Rights Act of 1964 . The significance of the Supreme Court's ruling was twofold. First, it established that gender stereotyping is actionable as sex discrimination. Second, it established the mixed-motive framework as an evidentiary framework for proving discrimination under

7676-414: The policy. When insured parties experience a loss for a specified peril, the coverage entitles the policyholder to make a claim against the insurer for the covered amount of loss as specified by the policy. The fee paid by the insured to the insurer for assuming the risk is called the premium. Insurance premiums from many insureds are used to fund accounts reserved for later payment of claims – in theory for

7777-406: The premium collected in order to assess rate adequacy. Loss ratios and expense loads are also used. Rating for different risk characteristics involves—at the most basic level—comparing the losses with "loss relativities"—a policy with twice as many losses would, therefore, be charged twice as much. More complex multivariate analyses are sometimes used when multiple characteristics are involved and

7878-593: The private equity firm Lysanda in February 2014. In September 2014, it was announced that Mapfre would acquire the Italian and German businesses of Direct Line, for a sum of €550 million. The company also made a number of tough financial decisions in 2014, including abandoning some lines of business, making redundancies, and closing 14 of their 27 offices in the United Kingdom. In February 2019, Direct Line announced it would be appointing chief financial officer Penny James as

7979-489: The proposed offer price of 250 pence per share. Analysts from Jefferies suggested that a higher bid could be possible if Direct Line’s board engages with Aviva. The group owns a number of general insurance brands operating within the United Kingdom, including Direct Line, Direct Line for Business, Churchill , Privilege, Darwin and Green Flag . Direct Line is a company that specialises in selling insurance and other financial services, sold directly to consumers by telephone and

8080-404: The reasonable monetary value of the claim), and authorizes payment. Policyholders may hire their own public adjusters to negotiate settlements with the insurance company on their behalf. For policies that are complicated, where claims may be complex, the insured may take out a separate insurance-policy add-on, called loss-recovery insurance, which covers the cost of a public adjuster in the case of

8181-473: The risks, especially if the primary insurer deems the risk too large for it to carry. Methods for transferring or distributing risk were practiced by Chinese and Indian traders as long ago as the 3rd and 2nd millennia BC, respectively. Chinese merchants travelling treacherous river rapids would redistribute their wares across many vessels to limit the loss due to any single vessel capsizing. Codex Hammurabi Law 238 (c. 1755–1750 BC) stipulated that

8282-688: The scandal broke out, Subramani Gopalakrishnan retired from the firm after reaching mandatory retirement age, while Talluri remained on suspension from the firm. Following the Satyam scandal, the Mumbai-based Small Investor Grievances Association (SIGA) requested the Indian stock market regulator SEBI to ban PwC permanently and seize its assets in India alleging more scandals like "Ketan Parekh stock manipulations." In 2015, PwC India said they were disappointed with court judgement of

8383-456: The scope of insurance cover. Insurance can have various effects on society through the way that it changes who bears the cost of losses and damage. On one hand it can increase fraud; on the other it can help societies and individuals prepare for catastrophes and mitigate the effects of catastrophes on both households and societies. Insurance can influence the probability of losses through moral hazard , insurance fraud , and preventive steps by

8484-450: The several logos the company has used through the years. The current PwC logo was introduced in September 2010, when the company changed its trading name from PricewaterhouseCoopers to PwC. It was designed by Wolff Olins. The company employs large numbers of young workers, with 80% of their workforce millennials as of 2017. According to PwC, the company uses education to bridge the culture gap between generations. The firm also implements

8585-640: The telephone with settlement authority at a mandatory settlement-conference when requested by a judge. PricewaterhouseCoopers PricewaterhouseCoopers International Limited is a multinational professional services brand of firms, operating as partnerships under the PwC brand. It is the second-largest professional services network in the world and is considered one of the Big Four accounting firms , along with Deloitte , EY , and KPMG . PwC firms are in 149 countries, with 370,000 people. As of 2019, 26% of

8686-563: The time to a PwC partner: "We'll all be retired when this ... comes up on audit." In 2005, BusinessWeek reported that PwC was American International Group Inc.'s auditor through AIG's years of "questionable dealings" and accounting improprieties. AIG on 30 March 2005, said that deals with a Barbados -based insurance company, for instance, may have been incorrectly accounted for over the past 14 years, because an AIG-affiliated company may have been secretly covering that insurer's losses. BusinessWeek said that PwC also appeared to have "dropped

8787-411: The two firms' radically different cultures. It was said by those involved with the failed merger that at the end of the discussion, the partners at the table realized they had different views of business, and the potential merger was scrapped. In 1998, Price Waterhouse and Coopers & Lybrand merged to form PricewaterhouseCoopers (written with a lowercase "w" and a camel case "C"). At that time, MCS

8888-428: The unit at AIG disagreed with the valuation that Goldman presented. According to a memo published by Business Insider , witnesses wondered how PwC was signing off on the accounts for both AIG and Goldman Sachs when they were using different valuation methods for the swaps contracts (and therefore booked different values for them in their accounts). ChuoAoyama Audit Corporation ( 中央青山監査法人 , Chūō-Aoyama Kansa Hōjin )

8989-614: The workforce was based in the Americas, 26% in Asia, 32% in Western Europe, and 5% in Middle East and Africa. The company's global revenues were US$ 50.3 billion in FY 2022, of which $ 18.0 billion was generated by its Assurance practice, $ 11.6 billion by its Tax and Legal practice and $ 20.7 billion by its Advisory practice. The firm in its recent actual form was created in 1998 by a merger between two accounting firms: Coopers & Lybrand, and Price Waterhouse. Both firms had histories dating back to

9090-705: The world. The largest percentage of workers are employed in Western Europe, Asia and the Americas. The following shows the number of employees in each region of the world as of FY 2021. The following shows the number of employees by practice areas. The following shows the number of employees by level. Notable firm alumni include: The firm has been embroiled in a number of corruption controversies and crime scandals. The firm has on multiple occasions been implicated in tax evasion and tax avoidance practices. The company has aided war criminals in evading sanctions. The company has frequently performed insufficient audits, whereby it performs auditing services that vouch for

9191-639: Was "operating as a standalone insurance company", in advance of a future full divestment from the RBS Group. The company was the subject of an initial public offering (IPO) in October 2012. RBS sold a 30% share of the business in the IPO, and sold a further 17% in March 2013, reducing its holding in the business to 48.5%. RBS sold a further 20% in September 2013, and sold the remainder of its holding in February 2014. Direct Line sold its TRACKER Network UK telematics business to

9292-452: Was $ 68.4 billion, as the result of float. Some insurance-industry insiders, most notably Hank Greenberg , do not believe that it is possible to sustain a profit from float forever without an underwriting profit as well, but this opinion is not universally held. Reliance on float for profit has led some industry experts to call insurance companies "investment companies that raise the money for their investments by selling insurance". Naturally,

9393-485: Was advanced on a ship or cargo, to be repaid with large interest if the voyage prospers. However, the money would not be repaid at all if the ship were lost, thus making the rate of interest high enough to pay for not only for the use of the capital but also for the risk of losing it (fully described by Demosthenes ). Loans of this character have ever since been common in maritime lands under the name of bottomry and respondentia bonds. The direct insurance of sea-risks for

9494-407: Was also criticised by several witnesses during the 2010 Financial Crisis Inquiry Commission investigation into AIG's collapse in the financial crisis of 2007–2008 , after the insurer was unable to fulfil its collateral obligations to Goldman Sachs . The insurer was expected to cover the difference in value between the credit default swap contracts it had sold to Goldman Sachs, however, the head of

9595-452: Was cosponsoring the creation of click and mortar pop up shops at ten locations across the United Kingdom, with cosponsors Amazon , Square , and the small business support network Enterprise Nation. The shops offer twenty small online brands the chance to sell their products, meet customers and experience selling on the High Street for the first time. Insurance Insurance

9696-485: Was created in September 1998 when Coopers & Lybrand merged with Price Waterhouse. In 1854, William Cooper founded an accountancy practice in London. It became Cooper Brothers seven years later when his three brothers joined. In 1898, Robert H. Montgomery , William M. Lybrand, Adam A. Ross Jr. and his brother T. Edward Ross formed Lybrand, Ross Brothers and Montgomery in the United States. In 1957, Cooper Brothers, along with Lybrand, Ross Bros & Montgomery and

9797-510: Was fined $ 2 million in addition to the suspension. In September 2019, this ban was overruled by the securities appellate tribunal stating that there was no evidence of collusion of PwC in the scam. The tribunal also stated that SEBI had no jurisdiction over audit firms and only ICAI could issue such an order. PwC, which provides consulting service to the Kerala government 's Department of Information Technology and its Space Park project, has been criticised for appointing Ms. Swapana Suresh, who

9898-492: Was formally founded in 2012 to aim to increase insurance industry effectiveness in providing input to international regulatory bodies and to contribute more effectively to the international dialogue on issues of common interest. It consists of its 40 member associations and 1 observer association in 67 countries, which companies account for around 89% of total insurance premiums worldwide. Insurance involves pooling funds from many insured entities (known as exposures) to pay for

9999-401: Was rumored that PwC was in talks with an unknown public company, as no PR space or announcement for the impending IPO had been set. Those rumors were confirmed in August 2002, when PwC announced it sold Monday to IBM for approximately $ 3.5 billion in cash and stock. Monday was consolidated into IBM Global Business Services while partners became employees for the first time. The acquisition had

10100-603: Was the Japanese affiliate of assurance service of PwC from April 2000 to 2006. In May 2006, the Financial Services Agency of Japan suspended ChuoAoyama from provision of some statutory auditing services for two months following the collapse of cosmetics company Kanebo, of which three of the partners were found assisting with accounting fraud for hiding deficits of about $ 1.9 billion over the course of five years. The accountants got suspended prison terms up to 18 months from

10201-624: Was the largest and fastest growing division. The fallout from the Enron , Worldcom and other financial auditing scandals led to the demise of Arthur Andersen , reducing the count of the Big Five accounting firms down to the Big Four and spurring passage of the 2002 Sarbanes–Oxley Act (SOX). Among other restrictions, SOX severely limited the overlap between management consulting and auditing services. PwC Consulting continued to split itself off, conducting business under its name and branding rather than as

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