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52-508: (Redirected from Compass Card ) Compass card may refer to: Compass card (British Columbia) , a contactless smart card payment system for public transit used in Metro Vancouver, Canada Compass Card (San Diego) , a contactless smart card payment system for public transit that was formerly used in San Diego, California Topics referred to by

104-467: A Compass card, which requires a $ 6 refundable deposit, from one of the Compass vending machines located at SkyTrain, SeaBus, or West Coast Express stations, then add value to the card online, by phone, or directly at the vending machines. Compass cards are also available for purchase online, at London Drugs retail locations, and at various convenience stores. TransLink estimated that 80,000 users were using

156-444: A Fare Paid Zone. Furthermore, the tapping out process on buses was reported to be slow, and failure to record a passenger's tapping out may have resulted in the passenger being charged for travelling through three zones when in fact they only travelled through one or two zones. On October 5, 2015, all bus travel throughout TransLink's system became 1-zone travel and bus passengers are neither required nor expected to tap out. Despite

208-421: A contest to decide the name of the smart card system. The contest received 56,000 entries with 14,000 unique names. The four finalists from the public contest were Otter, Umbrella, Compass, and George (named after George Vancouver ). In January 2011, TransLink ran an online poll where participants could vote between the names Compass, TPass, and Starfish, with the latter two being introduced by TransLink. Compass

260-591: A day. During the evenings (after 9:00   pm) and early Saturday mornings (until 7:00   am), service is reduced to a 30-minute schedule with only one ferry operating. In 2017, the SeaBus carried over 17,000 riders on average per weekday and transported an estimated 5.84 million people between Vancouver and the North Shore of Burrard Inlet. The SeaBus is capable of operating on a 12-minute turnaround (down to 10 minutes with simultaneous loading and unloading). However, at

312-641: A full Compass roll-out in late 2014, only stating that post-secondary students will receive cards in the summer of 2015, replacing the U-Pass BC , with full deployment not re-announced until September 2015. In addition, TransLink confirmed in October 2013 that the cost overrun for the Compass card system had reached $ 23   million due to delay related inflation and unanticipated scope creep . The Compass card system had been budgeted at $ 171   million, but had risen to $ 194   million. SeaBus The SeaBus

364-684: A lobbyist for Cubic Corporation, started talks with Falcon with the intention of selling technology to TransLink. Dobell, BC premier Gordon Campbell's former deputy minister and previously the first CEO of TransLink, had just been found guilty of breaching the Lobbyists Registration Act . In April 2009, the Office of the Premier, the Government of Canada, and TransLink announced the implementation of fare gates and smart cards. In 2010, TransLink held

416-413: A minimum of $ 0.01 value on the card to tap into buses, SkyTrain, or SeaBus, and a minimum of $ 4.50 to tap into West Coast Express. DayPasses, U-Passes, and one-, two-, or three-zone monthly passes can be loaded directly onto the Compass card, with the option to renew automatically every month. Users who register online benefit from the auto renewal and balance protection, which protects the stored value in

468-485: A new craft called St. George . These two ferries were later renamed North Vancouver Ferry No. 1 and North Vancouver Ferry No. 2 . The City of North Vancouver took over the service in 1908 to provide a more reliable ferry connection with Downtown Vancouver. Soon after, another craft, North Vancouver Ferry No. 3 , was built. In 1936, the No. 2 was retired and used as a logging camp on the west coast of Vancouver Island until it

520-400: A planned roll out in 2013, the full implementation of the system continues to be delayed by ongoing problems related to the bus tapping; this has been a serious setback for TransLink as the entire system had been supposed to be operational by 2013. The time frame announcement was pushed to late 2014, before TransLink changed its Compass Timeline website in late 2014 to remove statements promising

572-466: A ridership of 5,127,000, or about 17,300 per weekday as of the third quarter of 2024. The SeaBus fleet currently consists of four vessels, with the most recent ship—the MV Burrard Chinook —entering service July 22, 2021. The ferries operate between approximately 6:00   am and 1:00   am from Monday to Saturday, and between 8:00   am and 11:30   pm on Sundays and holidays. During

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624-529: Is a passenger-only ferry service in Metro Vancouver , British Columbia, Canada. It crosses Burrard Inlet to connect the cities of Vancouver (at Waterfront station ) and North Vancouver (at Lonsdale Quay ). Owned by TransLink and operated by the Coast Mountain Bus Company , the SeaBus forms an important part of the region's integrated public transportation system. In 2023, the SeaBus had

676-472: Is different from Wikidata All article disambiguation pages All disambiguation pages Compass card (British Columbia) The Compass card is a contactless smart card automated fare collection system used primarily for public transit in Metro Vancouver , British Columbia, Canada. Compass card readers were first implemented as a beta in September 2013. Due to delays, full implementation to

728-605: Is even more apparent when they are faced with fare gates, which can completely prevent their access (bus drivers can waive the fare should they choose). The temporary solution was either having transit staff on hand to assist riders with difficulties, or keeping at least one fare gate per station open when staff was not present, but TransLink closed all fare gates on July 25, 2016, and required those with disabilities which prevent them from using fare gates to contact TransLink personnel for assistance. In January 2018, TransLink launched its Universal Fare Gate Access Program. Participants in

780-648: The Burrard Beaver and the Burrard Pacific Breeze , with the Burrard Otter being used as a substitute. At that point the agency announced its intention to keep all three vessels in the expectation that funding becomes available for three-vessel service in the future. In late 2012, TransLink announced it had selected Damen Group of the Netherlands to build the fourth SeaBus vessel, the MV Burrard Chinook ;

832-480: The Burrard Otter and the Burrard Beaver following the games to extend their service life for an additional twenty years. However, citing the lack of funding, the agency announced in 2009 it planned to upgrade only one of the original vessels and retire the other one; another new ferry will be commissioned instead if funding becomes available in the future. TransLink resumed two-vessel service in March 2010, mostly using

884-420: The Burrard Otter and the Burrard Beaver were painted a bright orange colour in order to make them highly visible to other ships and tugs using the harbour, since the SeaBus route crosses the path of other traffic. To accommodate Vancouver's Expo 86 , the city's then-transit authority BC Transit changed the design scheme to white with one red and one blue stripe as well as a BC flag label, matching SeaBus with

936-473: The Chinook would not enter service until mid-2020. It ultimately entered service on July 22, 2021. Before the Chinook entered service, there used to be no spare ferries, and all refits and upgrades were done during a long weekend when the half-hour service could be maintained with one vessel. Engine replacements and minor refits can be done during the system downtime overnight. Despite running for over 35 years,

988-604: The Metro Vancouver Transit Police . SeaBus attendants may check fares but do not conduct enforcement. SeaBus attendants can call transit security to deal with non-compliant passengers. Failure to pay the correct fare or retain a valid fare may result in being removed from the terminal or fined $ 173. The SeaBus stops on the Vancouver side at Waterfront Station , near the Vancouver Convention Centre and

1040-506: The Compass card offers lower fares. A rider who makes a cash payment at a Compass vending machine receives a paper-based Compass Ticket which is good for transfers within the 90-minute transfer period (180 minutes for West Coast Express). Nearly half of TransLink's revenues come from fares. TransLink uses a three-zone fare system in the region for SkyTrain, Canada Line, West Coast Express and SeaBus service, with single adult fares ranging from $ 2.85 to $ 5.60 on weekdays. All fares on buses across

1092-664: The North Shore. The ferry proposal was included in a 1975 report by the Greater Vancouver Regional District , and the current SeaBus ferries began operating the Waterfront Station–Lonsdale Quay route on June 17, 1977, initially as part of the Transportation Division of BC Hydro . For the first few years of service, the automated fare machines (the first in Vancouver's transit system) at the two SeaBus terminals printed an impression of

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1144-426: The SeaBus project from conception to launch, and Marine Manager of the system until his retirement in 1988. Each terminal consists of two docks surrounded by an E-shaped structure: passengers board from the central waiting hall, which is separated into two waiting areas (each serving one dock) by partitions and turnstiles, and disembark onto a side platform (a Spanish solution ). The current SeaBus fleet consists of

1196-501: The SeaBus stops at the purpose-built Lonsdale Quay , which features an adjacent bus loop; together they form a major transit hub for Vancouver's North Shore municipalities. In addition to serving commuters, Lonsdale Quay has become an important tourist destination, with a hotel and public market. In 1989, the North Vancouver terminal was designated the "Charles A. Spratt SeaBus Terminal", in honour of Charles Spratt, Project Manager of

1248-409: The SeaBus waiting area are used only for counting the number of passengers boarding. If the maximum number is reached, the turnstiles lock and no more passengers are allowed to board the vessel. SeaBus is a "Fare Paid Zone", similar to SkyTrain and buses, wherein passengers are required to possess a valid fare. Fare inspections are performed by transit security officers and on occasion by members of

1300-614: The cruise ship terminal at Canada Place . A skywalk connects the SeaBus terminal to the main station building, where passengers can transfer to the West Coast Express and two lines of the SkyTrain system ( Expo Line and Canada Line ). In 2018, a seismic and accessibility upgrade of the Waterfront terminal began, which included escalator replacements and the construction of a new staircase to improve foot traffic flow. In North Vancouver,

1352-420: The daytime, two ferries are in service, with the two ferries departing simultaneously from opposite termini and passing each other halfway. The 1.75-nautical-mile (3.24 km) crossing takes 10 to 12 minutes in each direction with a cruising speed of 11.5 knots (21.3 km/h), with a 3 to 5 minute turnaround and, therefore, operates on a 15-minute turn-around schedule. At these times, over 50 crossings are made

1404-426: The decision had already been made to scrap it. There were plans in the 1960s to build a tunnel under Burrard Inlet which would have connected to the proposed freeways on the Vancouver side. After the freeway plans in Vancouver were cancelled, the tunnel proposal was also abandoned, and the money originally slated for that project was instead redirected to re-establishing a passenger ferry service between Vancouver and

1456-500: The diesel buses on the transit system. The ferries can operate with only three engines if required. The ferries are equipped with radar, allowing them to operate in dense fog. The third vessel, the Burrard Pacific Breeze , began service in December 2009, and TransLink operated all three ferries during the 2010 Winter Olympics . TransLink originally planned to provide regular three-vessel service by 2011 by overhauling and refitting both

1508-489: The event of card loss or theft. Passes are used prior to Stored Value being used. SkyTrain and SeaBus were barrier-free at their inception. BC Transit , and later TransLink, took the position that the barrier-free proof of payment system was more effective than having fare gates or turnstiles. In the early 2000s, they estimated a five percent fare evasion rate on SkyTrain, or approximately $ 2   million or less per year. Fare checks and fines issued inside Fare Paid Zones kept

1560-455: The feature could take years to implement. Several limited edition versions of the Compass card, including non-card form factors, have been produced by TransLink and sold at certain locations or to commemorate events. These items have frequently been resold on other markets by scalpers at a higher price. Cannot be bought at SkyTrain or SeaBus stations Even on buses, users with physical handicaps may have difficulty tapping their card; this

1612-428: The following vessels: The ferries are catamarans constructed out of aluminium , which was quite rare when the initial two crafts were constructed in the 1970s. The ferries are double-ended so that they can travel in either direction without turning around. There are four diesel engines in each vessel, one for each propeller. The propulsion system uses a marine version of the same diesel engine used to power many of

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1664-903: The general public began in August 2015. The system is operated by Cubic Transportation Systems and is managed by TransLink , the transportation authority for the region. Compass cards and tickets have been required for all trips taken by SkyTrain, SeaBus, and West Coast Express since April 8, 2016. By June 2016, TransLink reported that more than 915,000 customers had switched to using Compass, which included 95% of customers who could have used other fare media such as cash or paper-based FareSaver tickets. Riders are able to purchase Compass cards and add fare value online, by phone, or at Compass vending machines located at SeaBus terminals, SkyTrain stations, and West Coast Express stations. Compass vending machines are also available at 18 participating London Drugs retail store locations. Users start by obtaining

1716-594: The higher speeds, the wake created disturbs other users of the Burrard Inlet. During overloads, it is sometimes operated at the higher speeds. The ferries operate with four crew members on board ( captain and first mate on the bridge and two attendants on the passenger level) and engineers who stay ashore most of the time, but do regular checks of the engines and are available to come aboard at any time. SeaBus crew members are trained and certified to deal with marine emergencies, and will give directions to passengers in

1768-711: The lifecycle of the Chinook salmon , designed by Indigenous artists from the Musqueam Indian Band , the Squamish Nation , and the Tsleil-Waututh First Nation . The first regular service between the City of North Vancouver and Vancouver began in 1900 with the craft North Vancouver . Three years later, the North Vancouver Ferry and Power Company was created, took over the existing service, and built

1820-478: The need for a tap-out system on buses—a change that, while initially temporary, became permanent. In late October 2015, cards became available from Compass vending machines at London Drugs stores. The transition phase ended on April 4, 2016, with fare gates closing and Compass cards being required to enter Seabus and SkyTrain stations. In August 2022, TransLink announced they were working on allowing Compass cards to be stored in digital wallets; however, they noted

1872-451: The original full tap-in/tap-out design, a multi-zone bus trip could be completed for a single zone fare by tapping out within the first zone of travel but remaining on the bus. This fault was not publicly acknowledged by the administration until system testing in September 2013. Regardless of the loophole, Transit police or designated transit security fare enforcement officers may issue a $ 173 fine if they catch riders without adequate fare in

1924-409: The possibility of purchasing North Vancouver Ferry No. 4 and running it on the same route as it had run all its life. It had a higher height clearance on the car deck than Ferry No. 5 and was faster. The numbers did not add up and the plan was abandoned. Ferry No. 4 also ran on a Union Diesel. The ferries were in major decline by the 1950s. In 1948, the No. 3 was taken off of regular service and

1976-551: The program are provided an RFID card that automatically opens the fare gate when the card comes in range and closes the gate once the customer passes through. Bus drivers are still required to issue paper transfers for cash fares, which are incompatible with the Compass system, requiring passengers to purchase additional Compass Tickets in order to transfer to SkyTrain or SeaBus. TransLink claimed it would cost an additional $ 25   million to provide fare box upgrades on buses enabling them to dispense and accept Compass Tickets. In

2028-427: The project was expected to cost approximately $ 25   million. The new vessel was expected to enter service in the fourth quarter of 2014, at which point the Burrard Beaver would become a spare vessel and the Burrard Otter would be retired. Construction on the fourth SeaBus was delayed until November 2017, at which point the project cost had grown to $ 32.2   million. In September 2019, TransLink announced

2080-561: The pumps stopped it went to the bottom of the inlet. The No. 5 was converted into the Seven Seas Restaurant at the foot of Lonsdale in North Vancouver. It remained there until 2002 when the City of North Vancouver and the federal courts had it demolished after a long-standing dispute over who would be responsible if it sank and concern that the hull was in danger of imminent collapse. In dry dock it proved to be quite sound, but at that point

2132-477: The rates at that level. Since the staff conducting the checks – SkyTrain attendants and transit police – would still be required even with physical fare barriers, maintaining a barrier fare system would be more costly than the barrier-free option. In late 2007, the provincial Minister of Transportation, Kevin Falcon, announced interest in the installation of an access-controlled fare system. In March 2008, Ken Dobell,

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2184-592: The region are set at the one zone rate of $ 2.85, a switch TransLink made during the roll out of the Compass contactless smart card payment system. Users purchase a Compass card for a $ 6 refundable deposit, then load it with stored value. The $ 6 deposit can be used temporarily if a rider forgets to maintain enough stored value, but the value on the card must be replenished above $ 6 before the next trip or they will not be able to tap in. The following tables illustrates single trip fares during peak and off-peak hours for bus, SeaBus , and SkyTrain riders. Users must maintain

2236-421: The same term [REDACTED] This disambiguation page lists articles associated with the title Compass card . If an internal link led you here, you may wish to change the link to point directly to the intended article. Retrieved from " https://en.wikipedia.org/w/index.php?title=Compass_card&oldid=1237662989 " Category : Disambiguation pages Hidden categories: Short description

2288-425: The system by the end of January 2014. As of June 2016, Compass cards had been tapped on the system more than 371   million times, at a rate of more than 1.5   million every weekday. TransLink recorded a ridership increase of 1.8 percent and 3.2 percent in increased fare revenues in 2015, according to its 2015 annual report. Transit riders will have the option of paying for fares by Compass card or cash, but

2340-462: The then newly built SkyTrain system and newly ordered bus fleet. This remained until the 1999/2000 handover of BC Transit to Metro Vancouver's present transportation administration, TransLink. The paint scheme has since been white (or grey) with blue and golden yellow strips across the sides of the ferries. Rather than using the standard livery, the Burrard Chinook is wrapped in art illustrating

2392-451: The two original ships were rarely taken out of service for maintenance, boasting a service reliability of over 99.9%. The Vancouver SeaBus uses 83 kilowatt-hours per vehicle-kilometre, at a speed of 13.5 kilometres per hour. When full (i.e. when seating 400 people), the energy used is 0.21 kilowatt-hours per passenger-kilometre. The colour scheme of SeaBus has changed at least three times since opening in 1977. From launch until 1985, both

2444-412: The unlikely event of an emergency. The original emergency procedure involved using the other SeaBus to evacuate passengers from the distressed vessel. Although the viability of this had been demonstrated, Transport Canada became concerned about this approach during times that the other vessel may not be available and has recently mandated the addition of life rafts. The turnstiles on the entrance into

2496-451: Was announced as the winner on March 31, 2011. In September 2013, the Compass card system underwent a 3-week beta test phase to evaluate its functionality and user-friendliness. Selected beta testers received a Compass card loaded with $ 100 that could be tapped in and out, but these were not considered a valid payment of one's fare. As a result, testers were required to carry an additional valid FareSaver ticket. The Compass Card system

2548-586: Was destroyed by fire. In 1938, the Lions Gate Bridge was completed, which significantly reduced demand for ferry service. However, there was an increase in demand with the onset of World War II because of the shipbuilding boom in North Vancouver. This growth in business spurred the creation of a new ferry, the North Vancouver Ferry No. 5 , in 1941. The MV Crosline was also leased from Washington to meet demand. According to James Barr, 1943

2600-418: Was launched in August 2015 as part of an initial transition phase. During this transition phase, users could still purchase and use FareSaver tickets, with fare gates at SeaBus and SkyTrain stations remaining opened. Initially, users were required to tap their card upon exiting a bus to track the number of fare zones travelled. However, in October 2015, buses were designated as a single fare zone, eliminating

2652-474: Was sold in 1953. The cost of operating the ferries was high, and the last sailing by the No. 4 ferry took place on August 30, 1958. The No. 4 was later sold to be used in Prince Rupert . Later, No. 4 returned to Vancouver and was tied up on the Vancouver side of Burrard Inlet. It was in desperate need of a refit and had to be kept afloat with pumps to keep the water out of its hull. When the power failed and

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2704-517: Was the busiest year that North Vancouver Ferries had, ferrying over 7 million passengers across the Burrard Inlet . North Vancouver No. 5 was built in Coal Harbour by Boeing Shipyards in 1941. It ran faithfully with its Union Diesel until 1958 when it was tied up at the foot of Lonsdale Ave along with North Vancouver Ferry No. 4 . Jesse Oliver Kinnie, a North Vancouver Ferry employee, looked into

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