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A brand is a name, term, design, symbol or any other feature that distinguishes one seller's good or service from those of other sellers. Brands are used in business , marketing , and advertising for recognition and, importantly, to create and store value as brand equity for the object identified, to the benefit of the brand's customers, its owners and shareholders . Brand names are sometimes distinguished from generic or store brands .

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137-521: United Express is the brand name for the regional branch of United Airlines , under which five individually owned regional airlines operate short- and medium-haul feeder flights. On October 1, 2010, UAL Corporation and Continental Airlines merged to form United Continental Holdings , the holding company for the newly merged United Airlines . On June 27, 2019, United Express changed its parent company name from United Continental Holdings to United Airlines Holdings . As of 2024, 449 aircraft fly under

274-452: A Minneapolis/St. Paul and Detroit -centered network by the early 1990s after acquiring Republic Airlines in 1986. Delta maintained an O'Hare hub for some time, even commissioning a new Concourse   L in 1983. Ultimately, Delta found competing from an inferior position at O'Hare too expensive and closed its Chicago hub in the 1990s, concentrating its upper Midwest operations at Cincinnati . The dominant hubs established at O'Hare in

411-439: A target audience . Marketers tend to treat brands as more than the difference between the actual cost of a product and its selling price; rather brands represent the sum of all valuable qualities of a product to the consumer and are often treated as the total investment in brand building activities including marketing communications. Consumers may look on branding as an aspect of products or services, as it often serves to denote

548-469: A titulus pictus . The inscription typically specified information such as place of origin, destination, type of product and occasionally quality claims or the name of the manufacturer. Roman marks or inscriptions were applied to a very wide variety of goods, including, pots, ceramics, amphorae (storage/shipping containers) and on factory-produced oil-lamps. Carbonized loaves of bread , found at Herculaneum , indicate that some bakers stamped their bread with

685-413: A "temporary" relocation of international flights into facilities called "Terminal   4" on the ground floor of the airport's central parking garage. International passengers were then transferred by bus to and from their aircraft. Relocation finally ended with the completion of the 21-gate International Terminal in 1993 (now called Terminal   5); it contains all customs facilities. Its location, on

822-743: A United Express partner, followed by Trans States Airlines the following year. In 1997, as United officially designated Los Angeles International Airport one of its hubs, SkyWest Airlines became a United Express partner as well. Great Lakes left the United Express system in early 2002, although it continued to do codeshare flights until they ceased operations in 2018. In 1993, Trans States Airlines started United Feeder Service (UFS), to operate British Aerospace BAe ATP aircraft for United Airlines. The aircraft, originally owned by Air Wisconsin , were transferred and subsequently owned by United. UFS operated routes to Chicago O'Hare (ORD) from close markets in

959-636: A brand may recognize that advertising touchpoints are most effective during the pre-purchase experience stage therefore they may target their advertisements to new customers rather than to existing customers. Overall, a brand has the ability to strengthen brand equity by using IMC branding communications through touchpoints. Brand communication is important in ensuring brand success in the business world and refers to how businesses transmit their brand messages, characteristics and attributes to their consumers . One method of brand communication that companies can exploit involves electronic word-of-mouth (eWOM). eWOM

1096-400: A brand may showcase its primary attribute as environmental friendliness. However, a brand's attributes alone are not enough to persuade a customer into purchasing the product. These attributes must be communicated through benefits , which are more emotional translations. If a brand's attribute is being environmentally friendly, customers will receive the benefit of feeling that they are helping

1233-403: A brand name is a "memory heuristic": a convenient way to remember preferred product choices. A brand name is not to be confused with a trademark which refers to the brand name or part of a brand that is legally protected. For example, Coca-Cola not only protects the brand name, Coca-Cola , but also protects the distinctive Spencerian script and the contoured shape of the bottle. Brand identity

1370-463: A brand with consumers. For example, a jingle or background music can have a positive effect on brand recognition, purchasing behaviour and brand recall. Therefore, when looking to communicate a brand with chosen consumers, companies should investigate a channel of communication that is most suitable for their short-term and long-term aims and should choose a method of communication that is most likely to reach their target consumers. The match-up between

1507-478: A brand, the more they trusted the brand. This suggests that a company could look to employ a social-media campaign to gain consumer trust and loyalty as well as in the pursuit of communicating brand messages. McKee (2014) also looked into brand communication and states that when communicating a brand, a company should look to simplify its message as this will lead to more value being portrayed as well as an increased chance of target consumers recalling and recognizing

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1644-508: A broad range of goods. In 1266, makers' marks on bread became compulsory in England. The Italians used brands in the form of watermarks on paper in the 13th century. Blind stamps , hallmarks , and silver-makers' marks —all types of brand—became widely used across Europe during this period. Hallmarks, although known from the 4th-century, especially in Byzantium, only came into general use during

1781-412: A category is differentiated from its competing brands, and thus the brand helps customers & potential customers understand which brand satisfies their needs. Thus, the brand offers the customer a short-cut to understanding the different product or service offerings that make up a particular category. Brand awareness is a key step in the customer's purchase decision process, since some kind of awareness

1918-417: A certain attractive quality or characteristic (see also brand promise). From the perspective of brand owners, branded products or services can command higher prices. Where two products resemble each other, but one of the products has no associated branding (such as a generic , store-branded product), potential purchasers may often select the more expensive branded product on the basis of the perceived quality of

2055-1021: A corporation hopes to accomplish, and to explain why customers should choose one brand over its competitors. Brand personality refers to "the set of human personality traits that are both applicable to and relevant for brands." Marketers and consumer researchers often argue that brands can be imbued with human-like characteristics which resonate with potential consumers. Such personality traits can assist marketers to create unique, brands that are differentiated from rival brands. Aaker conceptualized brand personality as consisting of five broad dimensions, namely: sincerity (down-to-earth, honest, wholesome, and cheerful), excitement (daring, spirited, imaginative, and up to date), competence (reliable, intelligent, and successful), sophistication (glamorous, upper class, charming), and ruggedness (outdoorsy and tough). Subsequent research studies have suggested that Aaker's dimensions of brand personality are relatively stable across different industries, market segments and over time. Much of

2192-408: A day. United Express also has a bus service from Lehigh Valley International Airport (ABE) to Newark Liberty International Airport (EWR). Continental Airlines , which later merged into United in 2010, previously operated flights from Allentown to Newark but switched to a bus service in 1995 due to constant delays from air traffic control . It is 79 miles (127 km) long. As of 1997 the service

2329-715: A deal with Republic Airways Holdings for its subsidiary Republic Airways to fly the Q400 in Colgan's place. The eight-year capacity purchase agreement included all 28 aircraft previously operated by Colgan as well as four currently flown by Republic for Frontier Airlines . In August 2015, United announced the start of a new subsidiary, United Ground Express, to provide ground operation service in select airports within its domestic network. By September 2016, Republic Airways ’ Q400s were phased out of service, replacing them with 50 more Embraer 175s. On February 27, 2017, United Airlines announced

2466-472: A different stage in a customer's cognitive ability to address the brand in a given circumstance. Marketers typically identify two distinct types of brand awareness; namely brand recall (also known as unaided recall or occasionally spontaneous recall ) and brand recognition (also known as aided brand recall ). These types of awareness operate in entirely different ways with important implications for marketing strategy and advertising. Brand recognition

2603-462: A given category, when prompted with a brand name, a larger number of consumers are typically able to recognize it. Brand recognition is most successful when people can elicit recognition without being explicitly exposed to the company's name, but rather through visual signifiers like logos, slogans, and colors. For example, Disney successfully branded its particular script font (originally created for Walt Disney's "signature" logo ), which it used in

2740-507: A low-involvement purchasing decision. Brand recognition is often the mode of brand awareness that operates in retail shopping environments. When presented with a product at the point-of-sale, or after viewing its visual packaging, consumers are able to recognize the brand and may be able to associate it with attributes or meanings acquired through exposure to promotion or word-of-mouth referrals. In contrast to brand recall, where few consumers are able to spontaneously recall brand names within

2877-500: A nearly six-year renovation. Meanwhile, free shuttle buses also continue to run 24/7 and contribute to congestion, boarding on the upper (departures) level of all terminals. The Bus Shuttle center, located on the ground level of the parking garage between Terminals 1–3 and directly opposite the Hilton Hotel, provides a temporary boarding location for local hotel shuttles and regional public transport buses. The O'Hare Multi-Modal Facility

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3014-573: A new Express focus city at San Antonio International Airport in 2006, but the experiment was short-lived. Trans States was the carrier operating the San Antonio operation. United decided to cancel Dash 8 and CRJ200 service with Mesa Airlines in November 2009. On November 16, 2009, it was announced that ExpressJet would begin operating Embraer ERJ 145s beginning in the spring of 2010. Mesa Airlines continued service using CRJ700 regional jets and added

3151-399: A receiver, it runs the risk of the receiver incorrectly interpreting the message. Therefore, a brand should use appropriate communication channels to positively "…affect how the psychological and physical aspects of a brand are perceived". In order for brands to effectively communicate to customers, marketers must "…consider all touch point |s, or sources of contact, that a customer has with

3288-645: A total of 213 gates—the most of any airport in the world. Terminals 1–3 are connected airside via a walkway. Terminal 5 is separated from the others by taxiways and does not have a walkway between it and Terminals 1–3; passengers transferring between Terminal 5 and the others can only do so landside via a shuttle bus or the Airport Transit System , requiring rescreening at security, or via an airside shuttle bus that runs between Terminal 5 and Terminals 1 and 3 every 15 minutes from 11:30 am to 9:30 pm. O'Hare has two sets of parallel runways, one on either side of

3425-414: A trademark from the late 1870s, with great success. Pears' soap , Campbell's soup , Coca-Cola , Juicy Fruit chewing gum and Aunt Jemima pancake mix were also among the first products to be "branded" in an effort to increase the consumer's familiarity with the product's merits. Other brands which date from that era, such as Ben's Original rice and Kellogg's breakfast cereal, furnish illustrations of

3562-407: A trademark in the form of a 'White Rabbit", which signified good luck and was particularly relevant to women, who were the primary purchasers. Details in the image show a white rabbit crushing herbs, and text includes advice to shoppers to look for the stone white rabbit in front of the maker's shop. In ancient Rome , a commercial brand or inscription applied to objects offered for sale was known as

3699-509: A visual or verbal cue. For example, when looking to satisfy a category need such as a toilet paper, the customer would firstly be presented with multiple brands to choose from. Once the customer is visually or verbally faced with a brand, they may remember being introduced to it before. When given a cue, consumers able to retrieve the memory node associated with the brand exhibit brand recognition. Often, this form of brand awareness assists customers in choosing one brand over another when faced with

3836-413: Is a brand's personality . Quite literally, one can easily describe a successful brand identity as if it were a person. This form of brand identity has proven to be the most advantageous in maintaining long-lasting relationships with consumers, as it gives them a sense of personal interaction with the brand Collectively, all four forms of brand identification help to deliver a powerful meaning behind what

3973-420: Is a collection of individual components, such as a name, a design, a set of images, a slogan, a vision, writing style, a particular font or a symbol etc. which sets the brand aside from others. For a company to exude a strong sense of brand identity, it must have an in-depth understanding of its target market, competitors and the surrounding business environment. Brand identity includes both the core identity and

4110-509: Is a conversion of the former military base (the Douglas plant area) at the northeast corner of the airport property. It is a new facility designed to increase O'Hare's cargo capacity by 50%. Two buildings currently make up the NEC: a 540,000 square feet (50,000 m ) building completed in 2016, and a 240,000 square feet (22,000 m ) building that was completed in 2017. A third structure will complete

4247-403: Is a fundamental asset to a brand's equity , the worth of a brand's identity would become obsolete without ongoing brand communication. Integrated marketing communications (IMC) relates to how a brand transmits a clear consistent message to its stakeholders . Five key components comprise IMC: The effectiveness of a brand's communication is determined by how accurately the customer perceives

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4384-433: Is a management technique that ascribes a monetary value to a brand. The word brand , originally meaning a burning piece of wood, comes from a Middle English brand , meaning "torch", from an Old English brand . It became to also mean the mark from burning with a branding iron. Branding and labeling have an ancient history. Branding probably began with the practice of branding livestock to deter theft. Images of

4521-469: Is a precondition to purchasing. That is, customers will not consider a brand if they are not aware of it. Brand awareness is a key component in understanding the effectiveness both of a brand's identity and of its communication methods. Successful brands are those that consistently generate a high level of brand awareness, as this can be the pivotal factor in securing customer transactions. Various forms of brand awareness can be identified. Each form reflects

4658-410: Is a relatively new approach [Phelps et al., 2004] identified to communicate with consumers. One popular method of eWOM involves social networking sites (SNSs) such as Twitter . A study found that consumers classed their relationship with a brand as closer if that brand was active on a specific social media site (Twitter). Research further found that the more consumers "retweeted" and communicated with

4795-440: Is among a few remaining forms of product differentiation . Brand equity is the measurable totality of a brand's worth and is validated by observing the effectiveness of these branding components. When a customer is familiar with a brand or favors it incomparably over its competitors, a corporation has reached a high level of brand equity. Brand owners manage their brands carefully to create shareholder value . Brand valuation

4932-615: Is between the terminal core and parking garage and is currently the only hotel on airport property. It is owned by the Chicago Department of Aviation and operated under an agreement with Hilton Hotels , who extended their agreement with the city by ten years in 2018. The Airport Transit System shuttles passengers between the terminal core (Terminals 1–3), Terminal 5, and the O'Hare Multi-Modal Facility (MMF). The system, which re-opened on November 3, 2021, resumed round-the-clock service starting at 5 a.m. on Monday, April 18, 2022, after

5069-423: Is called "west flow" on the main runways. The airfield is managed by three FAA air traffic control towers. O'Hare has a voluntary nighttime (22:00–07:00) noise abatement program. In 2015, runway 32R/14L was permanently closed after 72 years of service, in favor of the new runway 10R/28L. Currently, O'Hare has the most runways of any civilian airport in the world, totaling eight. The Hilton Chicago O'Hare

5206-585: Is illuminated with a neon installation titled Sky's the Limit (1987) by Canadian artist Michael Hayden , which plays an airy, slow-tempo version of Rhapsody in Blue . American renovated and expanded its existing facilities in Terminal   3 from 1987 to 1990; those renovations feature a flag-lined entrance hall to Concourses   H/K. The demolition of the original Terminal 1 in 1984 to make way for Jahn's design forced

5343-442: Is one of the initial phases of brand awareness and validates whether or not a customer remembers being pre-exposed to the brand. Brand recognition (also known as aided brand recall ) refers to consumers' ability to correctly differentiate a brand when they come into contact with it. This does not necessarily require consumers to identify or recall the brand name. When customers experience brand recognition, they are triggered by either

5480-406: Is stronger than brand recognition, as the brand must be firmly cemented in the consumer's memory to enable unassisted remembrance. This gives the company huge advantage over its competitors because the customer is already willing to buy or at least know the company offering available in the market. Thus, brand recall is a confirmation that previous branding touchpoints have successfully fermented in

5617-564: Is the herbal paste known as chyawanprash , consumed for its purported health benefits and attributed to a revered rishi (or seer) named Chyawan. One well-documented early example of a highly developed brand is that of White Rabbit sewing needles, dating from China's Song dynasty (960 to 1127 CE). A copper printing plate used to print posters contained a message which roughly translates as: "Jinan Liu's Fine Needle Shop: We buy high-quality steel rods and make fine-quality needles, to be ready for use at home in no time." The plate also includes

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5754-590: Is the home of all on-airport car rental firms as well as some extended parking. In addition, the Chicago-area commuter rail system, Metra , has a transfer station of its North Central Service (NCS) located at the northeast corner of the MMF; however, the NCS currently operates an occasional schedule on weekdays only. The CTA Blue Line 's north terminus is at O'Hare [REDACTED] and provides direct service to downtown via

5891-554: The beelove product line. More than 500 persons have completed the program, transferring to jobs in manufacturing, food processing, customer service, and hospitality; the repeat-offender rate is reported to be less than 10%. The CDA's Airport Airfield Operations section is based out of the 150 ft (50 m) tall prototype tower architect I.M. Pei designed for the FAA in the 1960s -1970s. ^1  : Ethiopian Airlines flight from Addis Ababa to O'Hare stops at Rome–Fiumicino, but

6028-770: The Embraer 175 in 2015. All Continental Express and Continental Connection service officially merged into United Express in late 2010 including that of Cape Air which was operating as Continental Connection on behalf of Continental Micronesia in Guam. Silver Airways was also a Continental Connection carrier that converted to United Express using turbo prop aircraft. Silver operated throughout Florida as well as routes from Washington Dulles Airport however their affiliation as United Express ended in 2013. On April 1, 2012, Pinnacle Airlines Corp. filed for bankruptcy and announced it would draw down its Colgan Air operation. In May, United reached

6165-507: The Kennedy Expressway , was completed in 1960. New Terminals   2 and   3, designed by C. F. Murphy and Associates , opened on January 1, 1962. The biggest factor driving airlines to relocate their operations from Midway to O'Hare was the jet airliner; the first scheduled jet at O'Hare was an American 707 from New York to Chicago to San Francisco on March 22, 1959. One-mile-square (2.6-kilometer-square) Midway had no space for

6302-745: The Loop business district. Operated by the Chicago Department of Aviation and covering 7,627 acres (11.92 sq mi; 30.87 km ). O'Hare has non-stop flights to 249 destinations in North America, South America, the Caribbean, Europe, Africa, Asia, the Middle East and the North Atlantic region as of Summer 2024. As of 2024, O'Hare is considered the most connected airport in the US, and 5th most connected airport in

6439-640: The Milwaukee–Dearborn subway in the Loop and continuing to west suburban Forest Park . Trains depart at intervals ranging from every four to thirty minutes, 24 hours a day. The station is located on the lower level of the parking garage, and can be accessed directly from Terminals   1–3 via tunnel and from Terminal   5 via shuttle bus. Pace , Peoria Charter , Van Galder Bus Company , and Wisconsin Coach Lines operate bus service to O'Hare, stopping at

6576-761: The Qin dynasty (221-206 BCE); large numbers of seals survive from the Harappan civilization of the Indus Valley (3,300–1,300 BCE) where the local community depended heavily on trade; cylinder seals came into use in Ur in Mesopotamia in around 3,000 BCE, and facilitated the labelling of goods and property; and the use of maker's marks on pottery was commonplace in both ancient Greece and Rome. Identity marks, such as stamps on ceramics, were also used in ancient Egypt. Diana Twede has argued that

6713-474: The "consumer packaging functions of protection, utility and communication have been necessary whenever packages were the object of transactions". She has shown that amphorae used in Mediterranean trade between 1,500 and 500 BCE exhibited a wide variety of shapes and markings, which consumers used to glean information about the type of goods and the quality. The systematic use of stamped labels dates from around

6850-478: The "cool" factor. This began the modern practice now known as branding , where the consumers buy the brand instead of the product and rely on the brand name instead of a retailer's recommendation. The process of giving a brand "human" characteristics represented, at least in part, a response to consumer concerns about mass-produced goods. The Quaker Oats Company began using the image of the Quaker Man in place of

6987-400: The "…potential to add positive – or suppress negative – associations to the brand's equity" Thus, a brand's IMC should cohesively deliver positive messages through appropriate touch points associated with its target market. One methodology involves using sensory stimuli touch points to activate customer emotion. For example, if a brand consistently uses a pleasant smell as a primary touchpoint,

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7124-434: The 1980s by United and American continue to operate today. United developed a new two-concourse Terminal   1 (dubbed "The Terminal for Tomorrow"), designed by Helmut Jahn . It was built between 1985 and 1987 on the site of the original Terminal   1; the structure, which includes 50 gates, is best known for its curved glass forms and the connecting underground tunnel between Concourses   B and   C. The tunnel

7261-510: The 1st century CE. The use of hallmarks , a type of brand, on precious metals dates to around the 4th century CE. A series of five marks occurs on Byzantine silver dating from this period. Some of the earliest use of maker's marks, dating to about 1,300 BCE, have been found in India. The oldest generic brand in continuous use, known in India since the Vedic period ( c.  1100 BCE to 500 BCE),

7398-406: The 21st century, extends even further into services (such as legal , financial and medical ), political parties and people 's stage names. In the modern era, the concept of branding has expanded to include deployment by a manager of the marketing and communication techniques and tools that help to distinguish a company or products from competitors, aiming to create a lasting impression in

7535-606: The 6th century BCE. A vase manufactured around 490 BCE bears the inscription " Sophilos painted me", indicating that the object was both fabricated and painted by a single potter. Branding may have been necessary to support the extensive trade in such pots. For example, 3rd-century Gaulish pots bearing the names of well-known potters and the place of manufacture (such as Attianus of Lezoux , Tetturo of Lezoux and Cinnamus of Vichy ) have been found as far away as Essex and Hadrian's Wall in England. English potters based at Colchester and Chichester used stamps on their ceramic wares by

7672-561: The Chicago Department of Aviation committed to an O'Hare Modernization Plan (OMP). Initially estimated at $ 6.6 billion, the OMP was to be paid by bonds issued against the increase in the federal passenger facility charge enacted that year and federal airport improvement funds. The modernization plan was approved by the FAA in October 2005 and involved a complete reconfiguration of the airfield. The OMP included

7809-487: The City of Chicago realized more airport capacity would be needed. The city government investigated various sites in the 1930s but made little progress before America's entry into World War II . O'Hare began as a manufacturing plant for Douglas C-54 Skymasters during World War II. The site was known as Orchard Place , previously a small German-American farming community. The 2 million square feet (190,000 m ) plant, in

7946-630: The City of Chicago to allow the project to continue. In the agreement, the replacement of Terminal 2 would be accelerated, while the addition of Satellite 2 concourse would be delayed. The replacement of Terminal 2 with the OGT was deemed more critical to complete first instead of the Satellite 2 concourse. The design of Satellite 1 concourse was presented to the public on May 29, 2024, it was planned to complete Satellite 1 concourse by 2028. O'Hare has four numbered passenger terminals with nine lettered concourses and

8083-460: The IATA code ORD . In 1949, it was renamed after aviator Edward "Butch" O'Hare , the U.S. Navy's first Medal of Honor recipient during that war. As the first major airport planned after World War II, O'Hare's innovative design pioneered concepts such as concourses, direct highway access to the terminal, jet bridges , and underground refueling systems. O'Hare became famous during the jet age, holding

8220-553: The Los Angeles hub. In 1995 Mesa took over all United Express routes at the Seattle and Portland hubs formerly operated by WestAir. Mesa Airlines contract operating as United Express was cancelled in 1998 at which time Air Wisconsin and Great Lakes Airlines took over the Denver routes while SkyWest took over the Los Angeles, Seattle, and Portland routes. In 1992, Great Lakes Airlines became

8357-666: The MMF. O'Hare is directly served by Interstate 190 , which offers interchanges with Mannheim Road ( U.S. 12 and 45 ), the Tri-State Tollway ( Interstate 294 ), and Interstate 90 . I-90 continues as the Kennedy Expressway into downtown Chicago and becomes the Jane Addams Memorial Tollway northwest to Rockford and the Wisconsin state line. There are presently two main cargo areas at O'Hare. The South Cargo Area

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8494-524: The Medieval period. British silversmiths introduced hallmarks for silver in 1300. Some brands still in existence as of 2018 date from the 17th, 18th, and 19th centuries' period of mass-production. Bass Brewery , the British brewery founded in 1777, became a pioneer in international brand marketing. Many years before 1855, Bass applied a red triangle to casks of its pale ale. In 1876, its red-triangle brand became

8631-479: The NEC with another 150,000 square feet (14,000 m ) of warehouse space. The current capability of the cargo areas provide 2 million square feet (190,000 m ) of airside cargo space with parking for 40 wide-body freighters matched with over 2 million square feet (190,000 m ) of landside warehousing capability. O'Hare shipped over 1,700,000 tonnes (1,900,000 short tons) in 2018, fifth among airports in

8768-470: The Studio ORD group, led by architect Jeanne Gang (in collaboration with SCB, Corgan , Milhouse, and STL Architect), was selected to design the OGT, while Skidmore, Owings & Merrill LLP will design Satellites   1 and   2. By terms of the agreement, total costs of $ 8.5 billion for the project are to be borne by bonds issued by the city, which will be retired by airport usage fees paid by

8905-505: The U.S. In 2011, O'Hare became the first major airport to build an apiary on its property; every summer, it hosts as many as 75 hives and a million bees. The bees are maintained by 30 to 40 ex-offenders with little to no work experience and few marketable skills; they are primarily recruited from Chicago's North Lawndale neighborhood. They are taught beekeeping but also benefit from the bees' labor, turning it into bottled fresh honey, soaps, lip balms, candles and moisturizers marketed under

9042-719: The U.S. Upper Midwest . UFS was eliminated from the United Express carrier network in 1999 and disappeared. When United declared for Chapter 11 reorganization in 2002, it pressured its regional partners for reduced fees. In 2004, ACA canceled its contract and reinvented itself as low-cost carrier Independence Air . The next year, Air Wisconsin unsuccessfully bid to retain its flying contract, though it did retain some ground-handling United Express operations. To compensate, United initiated new service agreements with Colgan Air , Trans States subsidiary GoJet Airlines , and Republic Airways Holdings subsidiaries Chautauqua Airlines and Shuttle America . Trans States Airlines . Mesa Airlines

9179-466: The U.S. Navy's first flying ace and Medal of Honor recipient in World War II . Its IATA code ( ORD ) remained unchanged, however, resulting in O'Hare being one of the few IATA codes bearing no connection to the airport's name or metropolitan area. Scheduled passenger service began in 1955, but growth was slow at first. Although Chicago had invested over $ 25 million in O'Hare, Midway remained

9316-780: The United Express brand. Major airlines in the United States had long maintained relationships with regional carriers which fed passengers from small markets to larger cities. The Airline Deregulation Act spurred industry consolidation both vertically and horizontally, and as the hub system became more pronounced, airlines formalized these relationships through code sharing , shared branding , and listing regional partners in computer reservations systems . On May 1, 1985, United formally partnered with Air Wisconsin , Horizon Air , and WestAir as United Express, feeding its hubs at Chicago–O'Hare , Seattle International Airport , and San Francisco International Airport . Aspen Airways soon joined

9453-432: The United Express system in 1986 feeding United's hub at Denver–Stapleton . Aspen was dismantled in 1990 being sold to Air Wisconsin and Mesa Airlines. Horizon Air was bought out by Alaska Airlines in 1987 at which time Horizon's contract as United Express was cancelled and a new carrier, North Pacific Airlines (NPA), was established by WestAir to service the Seattle hub as well as hubs at Portland, Spokane, and Boise. NPA

9590-458: The addition of its last new runway (4R/22L) in 1971. O'Hare's three pairs of angled runways were meant to allow takeoffs into the wind, but they came at a cost: the various intersecting runways were both dangerous and inefficient. Official reports at the end of the 1990s ranked O'Hare as one of the worst-performing airports in the United States based on the percentage of delayed flights. In 2001,

9727-411: The airlines. O'Hare 21 is scheduled for completion of the two satellite terminals in 2028, and overall completion in 2030. In November 2023, the project's cost had ballooned far over budget, leading both American Airlines and United Airlines to call for the global terminal project to be cancelled or scaled back. On May 3, 2024, American Airlines and United Airlines were able to reach an agreement with

9864-504: The airport is offered by airport shuttle, bus, the Chicago "L" , or taxis. Interstate 190 ( Kennedy Expressway ) goes directly into the airport. O'Hare is a hub for American Airlines and United Airlines (which is headquartered in Willis Tower ), as well as an operating base for Frontier Airlines and Spirit Airlines . Soon after the opening of Chicago Municipal Airport in 1926,

10001-500: The animal's skin with a hot branding iron . If a person stole any of the cattle, anyone else who saw the symbol could deduce the actual owner. The term has been extended to mean a strategic personality for a product or company, so that "brand" now suggests the values and promises that a consumer may perceive and buy into. Over time, the practice of branding objects extended to a broader range of packaging and goods offered for sale including oil , wine , cosmetics , and fish sauce and, in

10138-476: The atrium, and bearing labels as follows: Scaurus' fish sauce was known by people across the Mediterranean to be of very high quality, and its reputation traveled as far away as modern France. In both Pompeii and nearby Herculaneum, archaeological evidence also points to evidence of branding and labeling in relatively common use across a broad range of goods. Wine jars, for example, were stamped with names, such as "Lassius" and "L. Eumachius"; probably references to

10275-515: The barrels used, effectively using a corporate trademark as a quasi-brand. Factories established following the Industrial Revolution introduced mass-produced goods and needed to sell their products to a wider market—that is, to customers previously familiar only with locally produced goods. It became apparent that a generic package of soap had difficulty competing with familiar, local products. Packaged-goods manufacturers needed to convince

10412-427: The beginnings of brand management. This trend continued to the 1980s, and as of 2018 is quantified by marketers in concepts such as brand value and brand equity . Naomi Klein has described this development as "brand equity mania". In 1988, for example, Philip Morris Companies purchased Kraft Foods Inc. for six times what the company was worth on paper. Business analysts reported that what they really purchased

10549-776: The board decided upon the Orchard Field site and acquired most of the federal government property in March 1946. The military retained a small parcel of property on the site and the right to use 25% of the airfield's operating capacity for free. Ralph H. Burke devised an airport master plan based on the pioneering idea of what he called "split finger terminals", allowing a terminal building to be attached to "airline wings" (concourses), each providing space for gates and planes. (Pre-war airport designs had favored ever-larger single terminals, exemplified by Berlin 's Tempelhof .) Burke's design also included underground refueling, direct highway access to

10686-401: The brand and is termed the consumer's brand experience . The brand is often intended to create an emotional response and recognition, leading to potential loyalty and repeat purchases. The brand experience is a brand's action perceived by a person. The psychological aspect, sometimes referred to as the brand image , is a symbolic construct created within the minds of people, consisting of all

10823-412: The brand has a much higher chance of creating a positive lasting effect on its customers' senses as well as memory. Another way a brand can ensure that it is utilizing the best communication channel is by focusing on touchpoints that suit particular areas associated with customer experience . As suggested Figure 2, certain touch points link with a specific stage in customer-brand-involvement. For example,

10960-413: The brand or on the basis of the reputation of the brand owner. Brand awareness involves a customer's ability to recall and/or recognize brands, logos, and branded advertising. Brands help customers to understand which brands or products belong to which product or service category. Brands assist customers to understand the constellation of benefits offered by individual brands, and how a given brand within

11097-425: The brand". Touch points represent the channel stage in the traditional communication model, where a message travels from the sender to the receiver. Any point where a customer has an interaction with the brand - whether watching a television advertisement, hearing about a brand through word of mouth or even noticing a branded license plate – defines a touchpoint. According to Dahlen et al. (2010), every touchpoint has

11234-400: The brand's intended message through its IMC. Although IMC is a broad strategic concept, the most crucial brand communication elements are pinpointed to how the brand sends a message and what touch points the brand uses to connect with its customers [Chitty 2005]. One can analyze the traditional communication model into several consecutive steps: When a brand communicates a brand identity to

11371-509: The brand, he or she is more likely to try other products offered by the company – such as chocolate-chip cookies, for example. Brand development, often performed by a design team , takes time to produce. A brand name is the part of a brand that can be spoken or written and identifies a product, service or company and sets it apart from other comparable products within a category. A brand name may include words, phrases, signs, symbols, designs, or any combination of these elements. For consumers,

11508-455: The brand. In 2012 Riefler stated that if the company communicating a brand is a global organization or has future global aims, that company should look to employ a method of communication that is globally appealing to their consumers, and subsequently choose a method of communication with will be internationally understood. One way a company can do this involves choosing a product or service's brand name, as this name will need to be suitable for

11645-594: The branding of cattle occur in ancient Egyptian tombs dating to around 2,700 BCE. Over time, purchasers realized that the brand provided information about origin as well as about ownership, and could serve as a guide to quality. Branding was adapted by farmers, potters, and traders for use on other types of goods such as pottery and ceramics. Forms of branding or proto-branding emerged spontaneously and independently throughout Africa, Asia and Europe at different times, depending on local conditions. Seals , which acted as quasi-brands, have been found on early Chinese products of

11782-449: The construction of four new runways, lengthening two existing runways, and decommissioning three old runways to provide O'Hare with six parallel runways and two crosswind runways. The OMP was the subject of legal battles, both with suburbs who feared the new layout's noise implications as well as with survivors of persons interred in a cemetery the city proposed to relocate; some of the cases were not resolved until 2011. These issues, plus

11919-501: The consumer through branding. Producers began by attaching simple stone seals to products which, over time, gave way to clay seals bearing impressed images, often associated with the producer's personal identity thus giving the product a personality. Not all historians agree that these markings are comparable with modern brands or labels, with some suggesting that the early pictorial brands or simple thumbprints used in pottery should be termed proto-brands while other historians argue that

12056-560: The departure of Douglas, the complex took the name Orchard Field Airport, and was assigned the IATA code ORD . The United States Air Force used the field extensively during the Korean War ; the airport then had no scheduled airline service. Although not its primary base in the area, the Air Force used O'Hare as a fighter base; it was home to the 62nd Fighter-Interceptor Squadron flying North American F-86 Sabres from 1950 to 1959. By 1960,

12193-475: The distinction as the world's busiest airport by passenger traffic from 1963 to 1998. It still ranks as one the busiest airports in the world, according to the Airports Council International rankings. In 2019, O'Hare had 919,704 aircraft movements, averaging 2,520 per day, the most of any airport in the world in part because of a large number of regional flights. On the ground, road access to

12330-651: The end of United Express operations in Guam , along with the retirement of the last turboprop aircraft in the United Express fleet. In March 2020, during the COVID-19 pandemic , Trans States Airlines announced that it would be ceasing operations on April 1, 2020, ending its operations as United Express. On July 30, 2020, it was announced that United Airlines had decided to end its contract with ExpressJet and transferred these operations to CommuteAir . ExpressJet continued its operations until September 30, 2020, and CommuteAir became

12467-476: The entire United States with regional jets. SkyWest serves a number of small cities that are subsidized by the federally funded Essential Air Service program as well as other local and state governments. United Express bus service connects Beaumont/Port Arthur to George Bush Intercontinental Airport (IAH). This service began after Colgan Air -operated Saab 340 turboprop flights ended on July 1, 2012, and this bus service continues as of 2018 with several trips

12604-516: The environment by associating with the brand. Aside from attributes and benefits, a brand's identity may also involve branding to focus on representing its core set of values . If a company is seen to symbolize specific values, it will, in turn, attract customers who also believe in these values. For example, Nike's brand represents the value of a " just do it " attitude. Thus, this form of brand identification attracts customers who also share this same value. Even more extensive than its perceived values

12741-414: The extended identity. The core identity reflects consistent long-term associations with the brand; whereas the extended identity involves the intricate details of the brand that help generate a constant motif. According to Kotler et al. (2009), a brand's identity may deliver four levels of meaning: A brand's attributes are a set of labels with which the corporation wishes to be associated. For example,

12878-412: The first major change at O'Hare occurred when TWA left Chicago for St. Louis as its main mid-continent hub. Although TWA had a large hangar complex at O'Hare and had started Constellation nonstops to Paris in 1958, by the time of deregulation its operation was losing $ 25 million a year under competition from United and American. Northwest likewise ceded O'Hare to the competition and shifted to

13015-426: The first registered trademark issued by the British government. Guinness World Records recognizes Tate & Lyle (of Lyle's Golden Syrup ) as Britain's, and the world's, oldest branding and packaging, with its green-and-gold packaging having remained almost unchanged since 1885. Twinings tea has used the same logo – capitalized font beneath a lion crest – since 1787, making it

13152-642: The fourth century BCE. In largely pre-literate society, the shape of the amphora and its pictorial markings conveyed information about the contents, region of origin and even the identity of the producer, which were understood to convey information about product quality. David Wengrow has argued that branding became necessary following the urban revolution in ancient Mesopotamia in the 4th century BCE, when large-scale economies started mass-producing commodities such as alcoholic drinks, cosmetics and textiles. These ancient societies imposed strict forms of quality-control over commodities, and also needed to convey value to

13289-408: The front of terminals, and direct rail access from downtown, all of which are utilized at airports worldwide today. O'Hare was the site of the world's first jet bridge in 1958, and successfully adapted slip form paving , developed for the nation's new Interstate highway system , for seamless concrete runways. In 1949, the City renamed the facility O'Hare Airport to honor Edward "Butch" O'Hare ,

13426-436: The information and expectations associated with a product, with a service, or with the companies providing them. Marketers or product managers that responsible for branding, seek to develop or align the expectations behind the brand experience, creating the impression that a brand associated with a product or service has certain qualities or characteristics, which make it special or unique. A brand can, therefore, become one of

13563-430: The literature on branding suggests that consumers prefer brands with personalities that are congruent with their own. Consumers may distinguish the psychological aspect (brand associations like thoughts, feelings, perceptions, images, experiences, beliefs, attitudes, and so on that become linked to the brand) of a brand from the experiential aspect. The experiential aspect consists of the sum of all points of contact with

13700-419: The logo for go.com . Unlike brand recognition, brand recall (also known as unaided brand recall or spontaneous brand recall ) is the ability of the customer retrieving the brand correctly from memory. Rather than being given a choice of multiple brands to satisfy a need, consumers are faced with a need first, and then must recall a brand from their memory to satisfy that need. This level of brand awareness

13837-473: The market that the public could place just as much trust in the non-local product. Gradually, manufacturers began using personal identifiers to differentiate their goods from generic products on the market. Marketers generally began to realize that brands, to which personalities were attached, outsold rival brands. By the 1880s, large manufacturers had learned to imbue their brands' identity with personality traits such as youthfulness, fun, sex appeal, luxury or

13974-540: The marketplace that it aims to enter. It is important that if a company wishes to develop a global market, the company name will also need to be suitable in different cultures and not cause offense or be misunderstood. When communicating a brand, a company needs to be aware that they must not just visually communicate their brand message and should take advantage of portraying their message through multi-sensory information. One article suggests that other senses, apart from vision, need to be targeted when trying to communicate

14111-418: The minds of customers . The key components that form a brand's toolbox include a brand's identity, personality, product design , brand communication (such as by logos and trademarks ), brand awareness , brand loyalty , and various branding ( brand management ) strategies. Many companies believe that there is often little to differentiate between several types of products in the 21st century, hence branding

14248-400: The minds of its consumers. Marketing-mix modeling can help marketing leaders optimize how they spend marketing budgets to maximize the impact on brand awareness or on sales. Managing brands for value creation will often involve applying marketing-mix modeling techniques in conjunction with brand valuation . Brands typically comprise various elements, such as: Although brand identity

14385-433: The most enduring campaigns of the 20th-century. Brand advertisers began to imbue goods and services with a personality, based on the insight that consumers searched for brands with personalities that matched their own. Effective branding, attached to strong brand values, can result in higher sales of not only one product, but of other products associated with that brand. If a customer loves Pillsbury biscuits and trusts

14522-579: The most valuable elements in an advertising theme, as it demonstrates what the brand owner is able to offer in the marketplace . This means that building a strong brand helps to distinguish a product from similar ones and differentiate it from competitors. The art of creating and maintaining a brand is called brand management . The orientation of an entire organization towards its brand is called brand orientation . Brand orientation develops in response to market intelligence . Careful brand management seeks to make products or services relevant and meaningful to

14659-549: The name of the producer. The use of identity marks on products declined following the fall of the Roman Empire . In the European Middle Ages , heraldry developed a language of visual symbolism which would feed into the evolution of branding, and with the rise of the merchant guilds the use of marks resurfaced and was applied to specific types of goods. By the 13th century, the use of maker's marks had become evident on

14796-456: The need for O'Hare as an active duty fighter base was diminishing, just as commercial business was picking up at the airport. The Air Force removed active-duty units from O'Hare and turned the station over to Continental Air Command , enabling them to base reserve and Air National Guard units there. As a result of a 1993 agreement between the City and the Department of Defense , the reserve base

14933-537: The need to transfer to Terminal 5. This project will add over 3 million square feet (280,000 m ) to the airport's terminals, add a new customs processing center in the OGT, reconstruct gates and concourses (new concourses will be a minimum of 150 feet (46 m) wide), increase the gate count from 185 to 235, and provide 25% more ramp space at every gate throughout the airport to accommodate larger aircraft. After an international design competition that featured public voting on five final architectural proposals,

15070-491: The new division into an independent company, Atlantic Coast Airlines (ACA), which years later would go on to become Independence Air . In 1990, Mesa Airlines took over all of the United Express routes from Denver formerly operated by Aspen Airways except the Denver to Aspen route which went to Air Wisconsin. Mesa also added a number of new routes from Denver as well. In 1992 Mesa created a new division called California Pacific Airlines to begin new United Express service from

15207-462: The northeast corner of what is now the airport, needed easy access to the workforce of the nation's second-largest city, as well as its railroads and location far from enemy threat. 655 C-54s were built at the plant, more than half of all produced. The airfield, from which the C-54s flew out, was known as Douglas Airport; initially, it had four 5,500-foot (1,700 m) runways. Less known is the fact that it

15344-562: The plan is the reorganization of the terminal core into an "alliance hub," the first in North America; airside connections and layout will be optimized around airline alliances . This will be made possible by the construction of the O'Hare Global Terminal (OGT) where Terminal   2 currently stands. The OGT and two new satellite concourses will allow for expansion for both American's and United's international operations as well as easy interchange with their respective Oneworld (American) and Star Alliance (United) partner carriers, eliminating

15481-473: The presence of these simple markings does not imply that mature brand management practices operated. Scholarly studies have found evidence of branding, packaging, and labeling in antiquity. Archaeological evidence of potters' stamps has been found across the breadth of the Roman Empire and in ancient Greece . Stamps were used on bricks, pottery, and storage containers as well as on fine ceramics. Pottery marking had become commonplace in ancient Greece by

15618-513: The producer's name. Roman glassmakers branded their works, with the name of Ennion appearing most prominently. One merchant that made good use of the titulus pictus was Umbricius Scaurus, a manufacturer of fish sauce (also known as garum ) in Pompeii, c.  35 CE . Mosaic patterns in the atrium of his house feature images of amphorae bearing his personal brand and quality claims. The mosaic depicts four different amphora, one at each corner of

15755-422: The product, the consumer lifestyle, and the endorser is important for the effectiveness of brand communication. Chicago O%27Hare International Airport Chicago O'Hare International Airport ( IATA : ORD , ICAO : KORD , FAA LID : ORD ) is a major international airport serving Chicago , Illinois, United States, located on the city's Northwest Side, approximately 17 miles (27 km) northwest of

15892-495: The reduction in traffic as a result of the Great Recession , delayed the OMP's completion; construction of the sixth and final parallel runway (9C/27C) began in 2016. Its completion in 2020, along with an extension of runway 9R/27L completed in 2021, concluded the OMP. In 2018, the city and airlines committed to Phase   I of a new Terminal Area Plan dubbed O'Hare 21. The plan was to build two all-new satellite concourses to

16029-625: The return of their partnership with Air Wisconsin as a United Express carrier. They would be flying a fleet of 65 Bombardier CRJ200s beginning second-half 2017. In September 2017, the Q300 was phased out, and in January 2018, the Q200 was phased out. These were the final prop aircraft in the United Express system within the United States. On April 16, 2018, United Airlines announced the end of its partnership with Cape Air . Services ended on May 31, 2018, which marked

16166-760: The runways that 707s and DC-8s required. Airlines had been reluctant to move to O'Hare, but they naturally did not want to split their operations: in July 1962, the last fixed-wing scheduled airline flight in Chicago moved from Midway to O'Hare. Until United returned in July 1964, Midway's only scheduled airline was Chicago Helicopter Airways. The arrival of Midway's traffic quickly made O'Hare the world's busiest airport, serving 10 million passengers annually. Within two years, that number would double, with Chicagoans boasting that more people passed through O'Hare in 12 months than Ellis Island had processed in its entire existence. O'Hare remained

16303-479: The site of the original cargo area and east of the terminal core, necessitated the construction of a peoplemover , which connected the terminal core with the new terminal as well as remote rental and parking lots. Following deregulation and the buildup of the American and United hubs, O'Hare faced increasing delays from the late 1980s onward due to its inefficient runway layout; the airfield had remained unchanged since

16440-509: The sole operator of the United Express Embraer ERJ 145 fleet. In August 2022, Air Wisconsin announced that it would again be leaving the United Express brand and transferring exclusively to American Eagle . The transition started in March 2023. As of 2023, five airlines remain as United Express feeder carriers: CommuteAir, GoJet, Mesa Airlines, Republic Airways, and SkyWest Airlines. Most of these carriers now have routes spanning

16577-560: The southwest of Concourse C, and to expand Terminals 2 and 5 with additional gates, lounges, and updates to operations all over the airport. (Terminal 5 has ten new gates in addition to its newly expanded facilities, plus two additional gates to each accommodate an Airbus A380 .) The expansion will enable same-terminal transfers between international and domestic flights, faster connections, improved facilities and technology for TSA and customs inspections and much larger landside amenities such as shopping and restaurants. A principal feature of

16714-418: The terminal complex. Each airfield has three parallel east–west runways (9L/27R, 9C/27C, and 9R/27L on the north side; 10L/28R, 10C/28C, and 10R/28L on the south side) and a crosswind runway oriented northeast–southwest (4L/22R on the north, 4R/22L on the south). The north crosswind runway, 4L/22R, sees limited usage due to intersecting 9R/27L and 9C/27C; however, runway 22L is often used for takeoffs during what

16851-476: The trend. By the early 1900s, trade press publications, advertising agencies , and advertising experts began producing books and pamphlets exhorting manufacturers to bypass retailers and to advertise directly to consumers with strongly branded messages. Around 1900, advertising guru James Walter Thompson published a housing advertisement explaining trademark advertising. This was an early commercial explanation of what scholars now recognize as modern branding and

16988-400: The way in which consumers had started to develop relationships with their brands in a social/psychological/anthropological sense. Advertisers began to use motivational research and consumer research to gather insights into consumer purchasing. Strong branded campaigns for Chrysler and Exxon /Esso, using insights drawn from research into psychology and cultural anthropology , led to some of

17125-571: The world's busiest airport and airlines were reluctant to move until highway access and other improvements were completed. The April 1957 Official Airline Guide listed 36 weekday departures from O'Hare, while Midway had 414. Improvements began to attract the airlines: O'Hare's first international terminal opened in August 1958, and by April 1959 the airport had expanded to 7,200 acres (2,900 ha) with new hangars, terminals, parking and other facilities. The expressway link to downtown Chicago, now known as

17262-429: The world's busiest airport until it was eclipsed by Hartsfield-Jackson Atlanta International Airport in 1998. O'Hare had four runways in 1955; 8,000 foot (2,400 m) runway 14R/32L opened in 1956 and was extended to 11,600 feet (3,500 m) a few years later, allowing nonstops to Europe. Runway 9R/27L (now 10L/28R) opened in 1968 and runway 4R/22L in 1971. In the 1980s, after passage of US airline deregulation ,

17399-417: The world's oldest in continuous use. A characteristic feature of 19th-century mass-marketing was the widespread use of branding, originating with the advent of packaged goods . Industrialization moved the production of many household items, such as soap , from local communities to centralized factories . When shipping their items, the factories would literally brand their logo or company insignia on

17536-415: The world. It is also the United States' 4th busiest airport, and 7th biggest airport. Designed to be the successor to Chicago's Midway International Airport , itself once nicknamed the "busiest square mile in the world," O'Hare began as an airfield serving a Douglas manufacturing plant for C-54 military transports during World War II . It was renamed Orchard Field Airport in the mid-1940s and assigned

17673-410: The years including the following types. Brand name The practice of branding—in the original literal sense of marking by burning—is thought to have begun with the ancient Egyptians , who are known to have engaged in livestock branding and branded slaves as early as 2,700 BCE. Branding was used to differentiate one person's cattle from another's by means of a distinctive symbol burned into

17810-562: Was also reinstated into the United Express system. In 2005, United announced that service levels on major United Express routes would be upgraded to a new product called e x plus. Routes with explus service offer First Class seats and meal service on larger, 70-seat Embraer 170s and 66-seat Bombardier CRJ700s . Expanding the traditional regional partner role, United started to use the airplanes configured with e x plus amenities instead of, or alongside with, mainline jets on routes linking large cities, such as Chicago to Houston. United announced

17947-410: Was closed on April 1, 1997, ending its career as the home of the 928th Airlift Wing and of the 126th Air Refueling Wing in 1999. At that time, the remaining 357-acre (144 ha) site came under the ownership of the Chicago Department of Aviation. In 1945, Chicago mayor Edward Kelly established a board to choose the site of a new airport to meet future demand. After considering various proposals,

18084-402: Was eight times daily. By 2010 the bus was the only form of service offered by Continental after it cancelled its Allentown to Cleveland flights. As of April 2024, the combined United Express-branded fleet consists of the following regional jet aircraft: The United Express brand, through its various regional and commuter airline partners, operated a variety of twin turboprop aircraft over

18221-405: Was established mainly by traditional airline-based air cargo; Air France Cargo , American, JAL Cargo , KLM , Lufthansa Cargo , Northwest and United all built purpose-built, freestanding cargo facilities, although some of these are now leased out to dedicated cargo firms. In addition, the area contains two separate facilities for shipper FedEx and one for UPS . The Northeast Cargo Area (NEC)

18358-451: Was merged into its parent, WestAir, in 1991. San Juan Airlines of Seattle and SouthCentral Air of Anchorage, Alaska, also operated as United Express from 1987 through 1989. In 1988, Presidential Airways became a United Express carrier for United's new hub at Washington Dulles International Airport , but soon floundered. In response, WestAir formed an eastern division to serve Dulles. WestAir itself experienced turmoil; in 1991 it spun off

18495-525: Was relocated in the 1980s from the airport's first air cargo facilities, located east of the terminal core, where Terminal   5 now stands. Many of the structures in this new cargo area then had to be rebuilt, again, to allow for the OMP and specifically runway 10R/28L; as a result, what is now called the South Cargo Area is located between 10R/28L and 10C/28C. This large collection of facilities, in three sections (Southwest, South Central, and Southeast),

18632-435: Was the brand name. With the rise of mass media in the early 20th century, companies adopted techniques that allowed their messages to stand out. Slogans , mascots , and jingles began to appear on radio in the 1920s and in early television in the 1930s . Soap manufacturers sponsored many of the earliest radio drama series, and the genre became known as soap opera . By the 1940s, manufacturers began to recognize

18769-653: Was the location of the Army Air Force's 803rd Specialized Depot, a unit charged with storing many captured enemy aircraft; a few representatives of this collection would eventually be transferred to the Smithsonian Institution 's National Air and Space Museum . Douglas Company's contract ended with the war's conclusion. Douglas considered building airliners at Orchard but chose to concentrate civil production at its headquarters in Santa Monica, California . With

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