Service chain optimization is the application of processes and tools that embrace all functions for improving the efficiency, productivity and, eventually, the profitability of service organizations. In this regard, profitability of a service organization is measured by the revenue generated from service demand (in the form of service work orders being carried out), and by the costs due to activity of the enterprise's human resources (who provide the service). Service chains consider the full life-cycle of service demand from early stages of forecasting, through planning, scheduling, dispatch, execution and post-analysis.
15-666: Tekes may refer to: Tekes (agency) , the Finnish Funding Agency for Technology and Innovation Tekes River in Kazakhstan and China, a tributary of the Ili River Tekes County in Xinjiang, China, on the eponymous river Tekes Town , the county seat of Tekes County Members of Tau Kappa Epsilon , a social college fraternity See also [ edit ] Tékes ,
30-482: A government-owned corporation for the promotion of exports. The target was to streamline business services and make sure that the service chain is not broken when a company proceeds from R&D to export. The initiative also sought to gain business investors from abroad in addition to those at home. There are currently 680 specialists working for Business Finland at 16 offices in Finland, and 42 abroad. Business Finland
45-827: A village in Hungary Teke people , a Bantu-speaking ethnic group in Equatorial Africa Tekezé River in Ethiopia Teke (disambiguation) Tex (disambiguation) Topics referred to by the same term [REDACTED] This disambiguation page lists articles associated with the title Tekes . If an internal link led you here, you may wish to change the link to point directly to the intended article. Retrieved from " https://en.wikipedia.org/w/index.php?title=Tekes&oldid=1177960704 " Categories : Disambiguation pages Place name disambiguation pages Hidden categories: Short description
60-513: Is a public-sector operator that is part of a larger network called Team Finland, which has a broader goal of bringing "together all public internationalization services". Business Finland also has a board of directors, which includes people familiar with the industry. The board of directors also includes a representative of the Ministry of Employment and the Economy. As of 2021, this position is occupied by
75-465: Is also involved in funding Finnish space researches, under the New Space Economy program, as well as startup companies, under Young Innovative Company funding program among other projects. The organization is made up of two entities: Innovation Business Finland (a government agency ) and Business Finland Oy (a government-owned corporation controlled by the agency). The predecessor of
90-473: Is different from Wikidata All article disambiguation pages All disambiguation pages Tekes (agency) Business Finland is a public organization under the Finnish Ministry of Employment and the Economy . It was established on 1 January 2018, with the goal of attracting trade, tourism, and foreign investment, and providing funds for innovation to Finland. And as such, Business Finland
105-467: The District of Columbia . 60°12′0″N 24°55′35″E / 60.20000°N 24.92639°E / 60.20000; 24.92639 Service chain optimization Service chain optimization is closely related to the fields of workforce management and field service management ; the activity performed by field service resources is managed through the latter while being planned and optimized through
120-592: The agency was Tekes – the Finnish Funding Agency for Technology and Innovation (Finnish: Innovaatiorahoituskeskus Tekes ), while the predecessor of the corporation was Finpro Oy. Tekes was founded in 1983 through the President of Finland, Mauno Koivisto , who ratified the Act on the founding of Tekes. "Tekes" is derived from Tekniikan edistämiskeskus (Center for Advancement of Technology), also translated as National Technology Agency or Technology Development Centre . The centre
135-492: The former. This relationship is analogous to the relation between supply chain optimization and supply chain management in the domain of manufacturing. In this regard, the service chain benefits from demand forecasting , resource planning and scheduling, and long term analysis activities similarly to the manner these contribute in the supply chain (being typically managed by ERP systems and optimized by supply chain optimization systems). The term "service chain optimization"
150-473: The funding are universities, polytechnics, research institutes such as VTT Technical Research Centre of Finland , the European Space Agency , small and medium-sized enterprises (SMEs), large corporations, and public bodies. In enterprise projects, funding is given to transform research-stage ideas into viable businesses and may combine direct unconditional funding with guaranteed loans conditional on
165-627: The future were outlined. Business Finland remained at the same Tekes and Finpro addresses both internationally and in Finland. At Helsinki it was located at Team Finland House at Porkkalankatu 1. The agency is based in Helsinki , and is represented in fourteen regional Employment and Economic Development Centre s (also known as the TE-keskus ) throughout the country. The agency also has offices in Beijing , Brussels , Tokyo , Silicon Valley , Hong Kong , and
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#1732844164901180-467: The success of the resulting business. Finpro and Tekes merged into Business Finland on January 1, 2018. The staff more or less retained their roles within the newly formed organization, with restructuring only occurring towards the end of the summer. Pekka Soini, the then-Director General of Tekes, became Director of the newly formed organization. Business Finland also launched the website at www.businessfinland.fi [1] on 8 January 2018 where its plans for
195-597: The vice-chairman, Petri Peltonen who is also the Undersecretary of State for Ministry of Economic Affairs and Employment. The board of directors decides on the allocation of funding, while the executive director acts as the Board's representative. The composition of the Leadership Team and the board of directors is as follows: Business Finland functions as a funding agency for research and technology development . Receivers of
210-402: Was coined by ClickSoftware in 1996. ClickSoftware received a patent, US 6.985.872 B2, for continuous planning and scheduling (service chain optimization). The term refers to field service management optimization, workforce productivity, improving customer service , and reducing operating costs. Most commonly, a service chain optimization system is made up of the following units: The cycle
225-499: Was founded primarily in response to an economic recession during the 1970s. At its formation in 1983, it employed twenty people. It began researching energy technology in 1995. In 2009, Tekes invested €579 million in 2,177 projects, of which €343 million was directed to the enterprise projects and €236 million to universities, polytechnics and public research institutes. In 2018, the Sipilä government fused together Tekes and Finpro Oy,
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