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Fiserv, Inc. ( / f aɪ ˈ s ɜːr v / fy- SURV ) is an American multinational company headquartered in Milwaukee, Wisconsin . Fiserv provides financial technology and services to clients across the financial services sector, including banks, thrifts , credit unions , securities broker dealers, mortgage , insurance, leasing and finance companies, and retailers.

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52-607: Monitise was a British fintech company that provided mobile banking services and technology for mobile phones to financial institutions . Monitise was founded by Alastair Lukies and Steven Atkinson in 2003 with headquarters in London , United Kingdom. It also had operations in the United States, Turkey, and Cardiff, Wales . In 2016 the company reported heavy losses. Shares in Monitise were down 96 per cent between 2014 and 2016. After

104-612: A clipped compound of " financial technology ", refers to the application of innovative technologies to products and services in the financial industry. This broad term encompasses a wide array of technological advancements in financial services, including mobile banking , online lending platforms, digital payment systems, robo-advisors , and blockchain -based applications such as cryptocurrencies . Fintech companies include both startups and established technology and financial firms that aim to improve, complement, or replace traditional financial services. The evolution of fintech spans over

156-503: A century, marked by significant technological innovations that have revolutionized the financial industry. While the application of technology to finance has deep historical roots, the term "fintech" emerged in the late 20th century and gained prominence in the 1990s. The earliest documented use of the term dates back to 1967, appearing in an article in The Boston Globe titled "Fin-Tech New Source of Seed Money." This piece reported on

208-495: A digital experience platform for financial institutions; NetPay, a payment facilitator; and BentoBox, provider of online restaurant operations. In 2022, Fiserv acquired Finxact, provider of cloud-based core banking services. The company also acquired TIF District in the same year. The city of Milwaukee created a tax incremental financing district to incentivize Fiserv to remain in downtown Milwaukee, Wisconsin. The 7 million dollars will be available through annual payments, with

260-465: A joint venture with LINK , provider of the UK's ATM network , to develop mobile banking. In October 2006, HSBC and First Direct launched MONILINK , a mobile banking service developed jointly by Monitise and LINK. It offered customers 24-hour access to banking services via their mobile phone, including mini-statements and balance enquiries. In June 2007, Monitise demerged from Morse and the company listed on

312-468: A mobile banking and payments ecosystem tailored for the North American market, Monitise Americas engineered its platform in order to “deliver a service that is universal in terms of security, access and navigation regardless of the consumer's choice of financial institution or mobile carrier". On 30 June 2009, Monitise announced that it had entered into a global alliance agreement with Visa International,

364-431: A mobile card reader in 2009 enabled small businesses to accept credit card payments using smartphones, democratizing access to payment processing and highlighting the transformative potential of mobile technology in the financial services industry. The evolution of mobile payment systems continued with the launch of Google Wallet in 2011 and Apple Pay in 2014, which further popularized mobile payments and demonstrated

416-625: A primary source of income for many fintech businesses, particularly payment processors and cryptocurrency exchanges. These companies typically charge a percentage of each processed transaction. Some companies have expanded this model to include premium fees for services like instant payouts, catering to merchants who require immediate access to funds. Interchange fees represent another significant revenue stream, particularly for firms offering payment cards. Subscription and freemium models allow companies to offer basic services at no cost while charging for advanced features or premium tiers. This approach

468-596: A profound impact on the fintech industry, accelerating the adoption of digital financial services and highlighting the importance of technology in ensuring the resilience and accessibility of financial systems. As lockdowns and social distancing measures forced businesses and consumers to rely more heavily on digital channels, fintech solutions experienced a surge in demand. Mobile-first fintech applications saw unprecedented growth during this period. Many trading platforms reported significant increases in new user accounts, with some seeing millions of new funded accounts added in

520-666: A regulatory gray area. While PFOF allows for commission-free trades, potentially benefiting retail investors, it has faced scrutiny due to concerns about conflicts of interest and best execution practices. As fintech companies seek to disrupt traditional financial services , some have been criticized for prioritizing growth over compliance , security, and consumer protection . In a notable controversy, cryptocurrency exchange FTX collapsed in November 2022, facing accusations of deceptive practices, improper handling of client assets, and insufficient risk controls. FTX founder Sam Bankman-Fried

572-495: A significant leap forward from the traditional open outcry system used in stock exchanges. Two years later, the founding of the SWIFT (Society for Worldwide Interbank Financial Telecommunication) standardized and secured communication between financial institutions globally. SWIFT's messaging system became the global standard for international money and security transfers. The introduction of electronic fund transfer systems, such as

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624-488: A startup investment company established by former executives of Computer Control Company , aimed at providing venture capital and industry expertise to startups in the financial technology industry. However, the term didn't gain popularity until the early 1990s when Citicorp Chairman John Reed used it to describe the Financial Services Technology Consortium. This project, initiated by Citigroup ,

676-557: A subsidiary of Citicorp . This acquisition put Fiserv into the commercial banking , internal and credit union core account processing market space. In 1995, Fiserv acquired Information Technology, Inc., (ITI) of Lincoln, Nebraska. Thus, Fiserv acquired Premier, which at that time was the most widely implemented account processing platform in the US, and represented an increase in Fiserv's of account processing clients. In 2005, Jeff Yabuki became

728-403: A subsidiary of Visa Inc. . Monitise would work as a partner for Visa's mobile services. These included mobile payments, money transfer, transaction alerts and marketing offers. In 2011, Monitise signed a partnership agreement with Visa Europe to develop and supply mobile payments services for Visa Europe's member banks and financial institutions across Europe. Further expansion in 2011 included

780-594: A three-year partnership deal. The deal, which enables VISA Europe to license all of Monitise's mobile money technology, covering three product areas: Bank Anywhere, Pay Anyone and Buy Anything. In September 2013 Monitise acquired London-based mobile innovation and design agency Grapple Mobile Ltd, which became known as Monitise Create. Later that month, Monitise announced an alliance with IBM's Smarter Commerce initiative to help extend its mobile banking services to VISA Europe. In February 2014, Monitise acquired Istanbul-based mobile technology specialist Pozitron, listed as one of

832-431: A unit of U.S. Bancorp . In 2019, First Data , a payment processor, was acquired for $ 22 billion, making it one of the largest acquisitions in the financial technology sector. In 2020, Fiserv made an acquisition of Bypass Mobile, enterprise point of sale platform. In the same year, CEO Jeffery Yabuki stepped down and was replaced by Frank Bisignano . In 2021, Fiserv acquired several companies: Ondot Systems, Inc.,

884-452: A wide range of financial services. These include digital banking , mobile payments and digital wallets , peer-to-peer lending platforms, robo-advisors and algorithmic trading , insurtech , blockchain and cryptocurrency , regulatory technology, and crowdfunding platforms. The late 19th century laid the groundwork for early fintech with the development of the telegraph and transatlantic cable systems. These innovations transformed

936-405: Is common among digital banks and financial management platforms. In the business-to-business (B2B) sector, usage-based pricing is prevalent, especially for API services. Fintech infrastructure providers often charge based on the volume of API calls or transactions processed, enabling other businesses to access specialized financial services without developing them internally. Interest-based revenue

988-935: Is crucial for many fintech companies, particularly in the banking and lending sectors. Digital banks and investment platforms typically earn interest on customer deposits and cash balances. Lending platforms often combine interest revenue with loan sales, selling portions of their loan portfolios to other institutions or investors. Data-driven revenue models, while potentially lucrative, have faced increasing scrutiny and regulation. Some firms engage in data monetization, selling aggregated or anonymized user data to third parties. However, this practice has raised privacy concerns and regulatory challenges. A less controversial approach involves leveraging user data for targeted advertising and lead generation, earning revenue through product recommendations and referral fees while providing free services to users. Some revenue models, such as payment for order flow (PFOF) used by certain brokerage firms, occupy

1040-580: Is on the rise, with active companies reaching 1,263 in 2024, a significant increase from 1,049 in 2022 and 450 in 2020. Nigeria leads the fintech sector, accounting for 28% of all fintech companies on the continent. The fintech industry includes a diverse range of financial services and technologies, categorized into several key areas. Many companies operate across multiple areas or create new niches that blur these distinctions. Fintech companies utilize various revenue models, often combining multiple approaches to diversify income streams. Transaction fees form

1092-643: The ACH (Automated Clearing House) in the United States , facilitated faster and more efficient money transfers. The ACH network allowed for direct deposits , payroll payments, and electronic bill payments, significantly reducing the need for paper checks. The 1980s and 1990s witnessed significant developments in fintech, with the rise of digital financial services and the early stages of online banking . A major breakthrough came when Michael Bloomberg founded Innovative Market Systems (later Bloomberg L.P. ) and introduced

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1144-608: The Bloomberg Terminal . This innovation revolutionized how financial professionals accessed and analyzed market data, providing real-time financial market data, analytics, and news to financial institutions worldwide. Online banking emerged in the early 1980s, with the Bank of Scotland offering the first UK online banking service called Homelink. This service allowed customers to view statements, transfer money, and pay bills using their televisions and telephones . The late 1980s saw

1196-649: The London Stock Exchange 's AIM in June 2007. The de-merger raised £21.4 million in shares sold to investors and other institutions. Monitise was named as one of the UK's top 15 fastest growing technology businesses in Deloitte 's 2011, 2012 and 2013 Technology Fast 50. In September 2007, Monitise launched Monitise Americas, a joint venture with Metavante Corporation , a provider of banking and payments technologies to global financial institutions and businesses. To create

1248-684: The CEO. In 2003, Fiserv acquired General American Corporation (GAC) and Consumer Network Services (CNS). In 2005, Fiserv acquired a number of businesses, including Del Mar Database, assets of U.S. eLending business from Emergis , Interactive Technologies, Administrative Services Group Inc., JW Hutton, BillMatrix, VerticalPoint, and Xcipio, Inc. In 2006 , Fiserv acquired CareGain, Inc. and Asset of CT Insurance Services & CCH Wall Street were acquired by Fiserv. In 2007, Fiserv acquired NetEconomy and CheckFree — which had itself just acquired Corillian, Carreker, PhoneCharge and Upstream Technologies LLC. This

1300-534: The MyVoucherCodes brand. The acquisition augmented Monitise's Buy Anything mobile commerce product offerings. In 2015, Monitise announced that revenue declined 6% to £89.7m (FY 2014: £95.1m), changes to the board and progress on transition to cloud. Elizabeth Buse stepped down as CEO and from the Board, on 9 September 2015, and deputy CEO and Chief Commercial Officer Lee Cameron was appointed Monitise's new CEO. In 2016,

1352-538: The challenges posed by the rapidly changing environment, offering innovative solutions for remote banking, contactless payments, and digital lending. During this period, venture capital valuations for fintech companies soared, driven by low interest rates and a booming stock market . The surge in fintech investments was marked by significant capital inflows, leading to higher valuations and more frequent exits via IPOs and SPACs . Several prominent fintech companies achieved record-breaking valuations, further underscoring

1404-421: The company reported heavy losses. Shares in Monitise were down 96 per cent over the previous two years. At the start of 2014 its market cap exceeded £1bn, but by May 2016, its market cap had dropped to £66m. An unsuccessful attempt to sell the company's voucher business and management turnover contributed to the decline. The company was acquired by Fiserv on the 1 September 2017. Fintech Fintech ,

1456-538: The creation of a technology and R&D hub in Cardiff, Wales. On 26 March 2012, Monitise announced its acquisition of Clairmail, a third-party for mobile banking solutions in the U.S. At the time of the acquisition, Monitise and Clairmail had 13 million registered consumers across four continents. Later in 2012, in June and July respectively, Monitise announced partnerships with HSBC and The Co-operative Bank. In March 2013, Monitise extended its partnership with VISA Europe in

1508-522: The credit card industry. The 1960s and 1970s marked the beginning of the shift from analog to digital finance, with several groundbreaking developments shaping the future of financial technology. In 1967, Barclays introduced the world's first ATM in London , revolutionizing access to cash and basic banking services. Inspired by vending machines , the ATM marked a significant step towards self-service banking. Fintech infrastructure continued to evolve with

1560-473: The development of EDI (Electronic Data Interchange) standards, allowing businesses to exchange financial documents electronically and streamlining B2B (business-to-business) transactions. A significant milestone in consumer digital banking came in 1994 when Stanford Federal Credit Union launched the first Internet banking website. This service initially allowed members to check account balances online, with bill pay functionality added in 1997. However, it

1612-491: The early 2000s, gained significant traction in the post-crisis era. This model expanded beyond its initial "rent-a-charter" concept, evolving into more comprehensive partnerships between traditional banks and fintech companies. These collaborations allowed for rapid innovation and market entry, as fintechs leveraged the regulatory compliance and infrastructure of established banks while bringing their own technological expertise and customer-centric approaches. This further accelerated

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1664-539: The early months of the pandemic. Similarly, payment and money transfer apps experienced substantial user growth, with some platforms more than doubling their monthly active users over a three-year period, indicating a massive shift towards digital financial services. The events of 2020 also exposed the limitations of traditional financial institutions in meeting the needs of consumers and businesses in times of crisis. fintech companies, with their agile and technology-driven business models, were better positioned to respond to

1716-598: The establishment of the Inter-bank Computer Bureau in the UK in 1968. This development laid the groundwork for the country's first automated clearing house system, eventually evolving into BACS (Bankers' Automated Clearing Services) to facilitate electronic funds transfers between banks. The world of securities trading was transformed in 1971 with the establishment of NASDAQ , the world's first digital stock exchange . NASDAQ's electronic quotation system represented

1768-439: The fintech landscape continued to evolve, new payment processing companies entered the market, offering developer-friendly APIs that dramatically simplified online payment integration. By lowering the barriers to entry for e-commerce and online financial services, these companies played a crucial role in enabling the growth of new fintech startups and driving innovation in the sector. The partner banking model, which emerged in

1820-462: The first instances of electronic money movement. The 1950s ushered in a new era of consumer financial services. Diners Club International introduced the first universal credit card in 1950, a pivotal moment that would reshape consumer spending and credit. This innovation paved the way for the launch of American Express cards in 1958 and the BankAmericard (later Visa) in 1959, further expanding

1872-450: The foundation for future digital currencies. The invention of Bitcoin in 2008 by an anonymous creator using the pseudonym Satoshi Nakamoto marked a turning point in the evolution of digital currencies and decentralized finance . Bitcoin's innovative use of blockchain technology sparked a wave of development in the field of cryptocurrencies , opening up new possibilities for secure, transparent, and decentralized financial systems. As

1924-589: The growing consumer demand for convenient, secure, and user-friendly payment solutions. This period also saw the rise of peer-to-peer (P2P) payment applications. These platforms revolutionized how individuals transfer money, enabling quick and easy transactions between users. By allowing fast, direct transfers through mobile devices, P2P payment apps significantly reduced the friction in personal financial transactions, making it simpler for people to split bills, share costs, or send money to friends and family. The global COVID-19 pandemic , which began in early 2020, had

1976-586: The growth of numerous fintech companies. The 2008 global financial crisis served as a catalyst for the rapid growth of the fintech industry, as declining trust in traditional financial institutions created opportunities for innovative, technology-driven solutions. The early days of the post-crisis era saw the emergence of digital currencies, with e-Gold serving as a precursor to the development of Bitcoin . While e-Gold, which allowed users to create accounts denominated in grams of gold and enable instant transfers, ultimately faced legal challenges and closure, it laid

2028-437: The growth of the fintech sector, enabling the proliferation of digital-first financial services. The maturation of this model paved the way for the rise of neobanks , which challenged traditional banking paradigms by offering fully digital experiences, redefining customer expectations in the banking sector. The increasing adoption of smartphones drove the development of mobile-first fintech solutions. Square's introduction of

2080-458: The losses, the company was acquired by Fiserv , a US provider of financial services technology, on 1 September 2017. Monitise was founded in 2003 by Alastair Lukies and Steven Atkinson, former head of policy at Vodafone . Securing investment for Monitise proved difficult initially until in 2006, the company became part of Morse Plc. During this period that Monitise built a mobile banking, payments and commerce ecosystem. In 2006 Monitise announced

2132-765: The naming rights for the Fiserv Forum stadium located in Milwaukee, Wisconsin. Fiserv was founded in 1984, and within two years, it was listed on NASDAQ . The company experienced rapid growth mainly due to a series of acquisitions, including Citicorp Information Resources, which was the largest acquisition in its early years. Fiserv launched its website in 1995 and introduced fully electronic bills (branded as E-bills) in 1997, reaching $ 1 billion in revenue. From 2000 to 2017, Fiserv continued to acquire other companies, such as CheckFree Corporation, M-Com, CashEdge, and PCLender. In 1991, Fiserv acquired Citicorp Information Resources,

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2184-814: The same year, Fiserv Acquires i_Tech, a Montana -based item processing company that had been owned by First Interstate Bank . Fiserv also acquired The Data Center, a Texas -based item processing company that had been owned by BBVA Compass Bank. In 2010, Fiserv acquired AdviceAmerica, provider of software for financial institutions . In 2011, Fiserv acquired M-Com — established in 2000 and based in Auckland, New Zealand , M-Com developed mobile banking apps. Also, Maverick Network Solutions — established in 2006 and based in Brandywine Hundred , Delaware, and CashEdge — to payment solutions, including Popmoney . In 2013, Open Solutions, Inc. — account processing DNA platform

2236-499: The sector's growth and investor confidence. The shift towards digital financial services during this period also accelerated the adoption of blockchain technology and cryptocurrencies. As central banks around the world explored the possibility of issuing digital currencies , the interest in decentralized finance and non-fungible tokens grew, opening up new avenues for innovation in the fintech sector. The fintech landscape in Africa

2288-508: The top 10 fastest growing businesses in Turkey by Deloitte. In March 2014, Monitise and MasterCard announced a commercial agreement to accelerate the development and deployment of mobile wallets and digital payment solutions by financial institutions. MasterCard also took a minority stake in Monitise as part of a £109million share-placing. In June 2014, Monitise acquired Markco Media's leading retailer offers, content and discount network, which includes

2340-552: The transmission of financial information across borders, enabling faster and more efficient communication between financial institutions. A significant milestone in electronic money movement came with the establishment of the Fedwire Funds Service by the Federal Reserve Banks in 1918. This early electronic funds transfer system used telegraph lines to facilitate secure transfers between member banks, marking one of

2392-496: The viability of digital payment solutions and paved the way for numerous subsequent fintech startups. The early 2000s also saw the emergence of innovative business models in the financial services industry. WebBank, established in 1997, began offering a "rent-a-charter" model in 2005, providing the necessary banking infrastructure and regulatory compliance for fintech startups to offer banking services without obtaining their own charters. This model would later prove crucial in enabling

2444-541: Was Fiserv's largest acquisition to date; CheckFree was then the leading provider of online banking , online bill payment, electronic bill payment services, and software for check clearance and ACH (also known as direct debit ) processing. In 2008, Fiserv made an acquisition of Interactive Technologies, Inc., provider of billing software and ancillary products for the banking and investment advisory industries, granting Fiserv control of their " Advantage Fee System " which calculates complex billing for fees and commissions. In

2496-659: Was designed to promote technological cooperation in the financial sector, marking a pivotal moment in the industry's collaborative approach to innovation. The fintech ecosystem includes various types of companies. While startups developing new financial technologies or services are often associated with fintech, the sector also encompasses established technology companies expanding into financial services and traditional financial institutions adopting new technologies. This diverse landscape has led to innovations across multiple financial sectors, including banking , insurance , investment , and payment systems . Fintech applications span

2548-455: Was later convicted of wire fraud , conspiracy , and money laundering . Fiserv In October 2015, Fiserv, Inc. was ranked third by revenue among technology providers to U.S. banks by American Banker and BAI . In 2019, the company reported total revenue of $ 10.187 billion. Additionally, Fiserv owns First Data , which links 2 million ATMs via the STAR network . Currently, Fiserv holds

2600-402: Was not until 1999 that the first state-chartered, FDIC -insured institution operating primarily online was established. First Internet Bank, founded by David Becker, marked a new era in online-only banking. The late 1990s and early 2000s marked a significant turning point in the evolution of financial technology, as numerous innovations emerged during the dot-com boom . One notable development

2652-429: Was the rise of online trading platforms, with E-Trade , founded in 1982, leading the charge. In 1992, E-Trade became one of the first financial services companies to offer online trading to consumers, revolutionizing the way individuals interacted with the stock market . Another pivotal moment was the founding of PayPal in 1998. PayPal's success in creating a secure and user-friendly online payment system demonstrated

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2704-505: Was yet another company acquired by Fiserv, following a rebrand of Open Solutions managed by branding agency Bob's Your Uncle. Fiserv paid $ 55 million to acquire DNA, by taking on $ 960 million in debt. In 2016, Community Financial Services — from ACI Worldwide and Convenience Pay — from Hewlett Packard were acquired. In 2017, Fiserv acquired Dovetail and Monitise . In 2018, Fiserv acquired MoneyPass , surcharge-free debit card and ATM processing network, from Elan Financial Services,

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