Accessibility is the design of products, devices, services, vehicles, or environments so as to be usable by people with disabilities . The concept of accessible design and practice of accessible developments ensures both "direct access" (i.e. unassisted) and "indirect access" meaning compatibility with a person's assistive technology (for example, computer screen readers ).
56-508: The Irisbus Citelis is a low-floor city bus produced by Irisbus from 2005 to 2013 when it was replaced in production by the Iveco Urbanway . It was introduced in 2005 to replace the Agora . It comes in three varieties: Citelis 10 and Citelis 12, which are standard buses with respectively 10 m (33 ft) and 12 m (39 ft) length, and Citelis 18, which is articulated and has
112-576: A slope of no more than 1:12 for wheelchairs and scooters for business and public use, which works out to 1 foot (305 mm) of ramp for each one inch (25.4 mm) of rise. For example, a 20-inch (510 mm) rise requires a minimum of 20 feet (6.10 m) in length of ramp. Additionally, ADA limits the longest single span of ramp, prior to a rest or turn platform, to 30 feet (9.14 m). Ramps can be as long as needed, but no single run of ramp can exceed 30 feet (9.14 m). Residential Applications usually are not required to meet ADA standards (ADA
168-583: A "code of practice" for making train and stations accessible: "Accessible Train and Station Design for Disabled People: A Code of Practice". This code of practice was first published in 2002 with the objective of compliance to Section 71B of the Railways Act 1993, and revised after a public consultation period in 2008. Some transport companies have since improved the accessibility of their services, such as incorporating low-floor buses into their stock as standard. In August 2021, South Western Railway announced
224-552: A 1:12 slope, except in some situations under the Barrier Free Access (BFA) terms. In South Africa 1:12 is the maximum slope unless the difference in level is less than 400mm, in which case it is 1:10. [SANS 10400-S SS2(a)]. In Australia, the National Construction Code requires a wheelchair ramp to have a maximum incline of 1 in 8. This means that for every 8 metres (26 ft 3 in) travelled horizontally,
280-727: A building, or navigate between areas of different height. Ramps for accessibility may predate the wheelchair and are found in ancient Greece. A wheelchair ramp can be permanent, semi-permanent or portable. Permanent ramps are designed to be bolted or otherwise attached in place. Semi-permanent ramps rest on top of the ground or concrete pad and are commonly used for the short term. Permanent and semi-permanent ramps are usually of aluminum, concrete or wood. Portable ramps are usually aluminum and typically fold for ease of transport. Portable ramps are primarily intended for home and building use but can also be used with vans to load an unoccupied mobility device or to load an occupied mobility device when both
336-644: A conceptual meaning with normal pedestrian access from a standard kerb (curb) height. However, the accessibility of a low-floor vehicle can also be utilised from slightly raising portions of kerb at bus stops , or through use of level boarding bus rapid transit stations or tram stops. The combination of access from a kerb was the technological development of the 1990s, as step-free interior layouts for buses had existed in some cases for decades, with entrance steps being introduced as chassis designs and overall height regulations changed. Low-floor buses may also be designed with special height adjustment controls that permit
392-483: A disability requires an adapted car for work use, the employee does not have to pay for a " reasonable adjustment " in the United Kingdom; if the employer is unable to pay the cost, assistance is offered by government programs. A significant development in transportation, and public transport in particular, to achieve accessibility, is the move to "low-floor" vehicles. In a low-floor vehicle, access to part or all of
448-408: A home currently has a disability. However, there are some initiatives to change typical residential practices so that new homes incorporate basic access features such as zero-step entries and door widths adequate for wheelchairs to pass through. Occupational Therapists are a professional group skilled in the assessment and making of recommendations to improve access to homes. They are involved in both
504-407: A large 1999 survey found that "of the 'top 100 multinational companies' in the country [...] the employment rate of persons with disabilities in the private sector was a mere 0.28%, 0.05% in multinational companies and only 0.58% in the top 100 IT companies in the country". India, like much of the world, has large sections of the economy that are without strong regulation or social protections, such as
560-658: A length of 18 m (59 ft). Citelis models use Euro 4, Euro 5 & EEV engines. The buses can also be built as trolleybuses , utilising overhead electrical wires for their power supply instead of fuel. Trolleybus version of Citelis is also known as Škoda 24Tr Irisbus (12m) or Škoda 25Tr Irisbus (18m), especially in Eastern Europe. Citelis vehicles were introduced in 2007 on Bucharest's trolleybus network run by STB and in 2006 or 2007 in Riga , capital of Latvia, in which they are owned by Rīgas Satiksme . They are also used by
616-440: A range of tasks, and may be suitable for different kinds of disability. The following impairments are some of the disabilities that affect communications and technology access, as well as many other life activities: Each kind of disability requires a different kind of accommodation, and this may require analysis by a medical specialist, an educational specialist or a job analysis when the impairment requires accommodation. One of
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#1732855518546672-418: A specified context of use. Accessibility is also strongly related to universal design , the process of creating products that are usable by the widest possible range of people, operating within the widest possible range of situations. Universal design typically provides a single general solution that can accommodate people with disabilities as well as the rest of the population. By contrast, accessible design
728-541: A standard color code that enables colorblind individuals to understand the correct signal. Adaptive technology is the modification, or adaptation, of existing devices, methods, or the creation of new uses for existing devices, to enable a person to complete a task. Examples include the use of remote controls, and the autocomplete (word completion) feature in computer word processing programs, which both help individuals with mobility impairments to complete tasks. Adaptations to wheelchair tires are another example; widening
784-578: A state, provincial or local level. In Ontario, Canada , the Ontarians with Disabilities Act of 2001 is meant to "improve the identification, removal and prevention of barriers faced by persons with disabilities". The European Union (EU), which has signed the United Nations' Convention on the Rights of Persons with Disabilities, also has adopted a European Disability Strategy for 2010–20. The Strategy includes
840-409: A stationary bus to temporarily lower itself to ground level, permitting wheelchair access. This is referred to as a kneeling bus . At rapid transit systems, vehicles generally have floors in the same height as the platforms but the stations are often underground or elevated, so accessibility there is not a question of providing low-floor vehicles, but providing a step-free access from street level to
896-453: A text interface for a speech synthesizer for complete vocal disability. This can be a great improvement for people that have been limited to the use of a throat vibrator to produce speech since the 1960s. Wheelchair ramp A wheelchair ramp is an inclined plane installed in addition to or instead of stairs . Ramps permit wheelchair users, as well as people pushing strollers , carts , or other wheeled objects, to more easily access
952-506: A toilet at entrance level and sufficiently wide doorways, to deem them accessible. This was an improvement from 5% in 2005. More than 400,000 wheelchair users in England were living in homes which are neither adapted nor accessible. Under the Convention on the Rights of Persons with Disabilities , states parties are bound to assure accessible elections , voting , and voting procedures. In 2018,
1008-510: A wide range of issues, from skills training, to occupational therapy , finding employment, and retaining employment. Employment rates for workers with disabilities are lower than for the general workforce. Workers in Western countries fare relatively well, having access to more services and training as well as legal protections against employment discrimination. Despite this, in the United States
1064-514: Is a commercial code). The UK's guidelines as recommended by the Disability Discrimination Act 1995 and Equality Act 2010 are a maximum of 1:12 for ramps (with exceptions for existing buildings) "Ramps should be as shallow as possible. The maximum permissible gradient is 1:12 [...], with the occasional exception in the case of short, steeper ramps when refitting existing buildings." In Hong Kong , wheelchair ramps may not exceed
1120-481: Is focused on ensuring that there are no barriers to accessibility for all people, including those with disabilities. The disability rights movement advocates equal access to social, political, and economic life which includes not only physical access but access to the same tools, services, organizations and facilities as non-disabled people (e.g., museums ). Article 9 of the United Nations Convention on
1176-420: Is important to have effective mechanisms to ensure that urban spaces are designed to be inclusive of pedestrians with disabilities. These can include early consultation with disabled persons or their representative organisations, and appropriate regulation of city planning. Most existing and new housing, even in the wealthiest nations, lack basic accessibility features unless the designated, immediate occupant of
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#17328555185461232-434: Is the desire for many senior citizens to 'age in place', living as independently as possible for as long as possible. Accessibility modifications that allow ageing in place are becoming more common. Housing may even be designed to incorporate accessibility modifications that can be made throughout the life cycle of the residents. The English Housing Survey for 2018/19 found only 9% of homes in England have key features, such as
1288-1322: The RATP in Paris , Germany's VER, in Brno and Prague , Czech Republic, by ATM in Milan , by ATAC in Rome , by Strætó bs in Reykjavík , by EMT-Palma in Mallorca Spain, in Nur-Sultan , Kazakhstan, TEC in Belgium, in Iceland, in Plovdiv , Bulgaria by Hebros Bus, in Greece by OASA and OASTH , in Varna, Bulgaria by Transtriumph Holding and by DPMK in Košice and from 14.4.2011 also in SAD Trnava in Trnava , In 2012. year JGSP Novi Sad purchased 5 Irisbus Citelis 12 CNG models. A Citelis 18 CNG chassis
1344-423: The informal economy . Other factors have been cited as contributing to the high unemployment rate, such as public service regulations. Although employment for workers with disabilities is higher in the public sector due to hiring programs targeting persons with disabilities, regulations currently restrict types of work available to persons with disabilities: "Disability-specific employment reservations are limited to
1400-479: The 2012 unemployment rate for workers with disabilities was 12.9%, while it was 7.3% for workers without disabilities. More than half of workers with disabilities (52%) earned less than $ 25,000 in the previous year, compared with just 38% of workers with no disabilities. This translates into an earnings gap where individuals with disabilities earn about 25 percent less of what workers without disabilities earn. Among occupations with 100,000 or more people, dishwashers had
1456-532: The Rights of Persons with Disabilities commits signatories to provide for full accessibility in their countries. While it is often used to describe facilities or amenities to assist people with impaired mobility, through the provision of facilities like wheelchair ramps , the term can include other types of disability. Accessible facilities therefore extend to areas such as Braille signage, elevators , audio signals at pedestrian crossings , walkway contours, website accessibility and accessible publishing . In
1512-616: The United Nations Committee on the Rights of Persons with Disabilities issued an opinion that all polling stations should be fully accessible. At the European Court of Human Rights , there are currently two ongoing cases about the accessibility of polling places and voting procedures. They were brought against Slovenia by two voters and the Slovenian Disability Rights Association . As of January 2020,
1568-401: The United States, Japan, UK, and elsewhere, have decided that when it is needed to assure secret ballot, authorities should provide voters with assistive technology. The European Court of Human Rights, on the contrary, in case Toplak v. Slovenia ruled that due to high costs, the abandonment of the assistive equipment in elections did not violate human rights. Accessibility of employment covers
1624-523: The United States, government mandates including Section 508, WCAG, DDA are all enforcing practices to standardize accessibility testing engineering in product development. Accessibility modifications may be required to enable persons with disabilities to gain access to education, employment, transportation, housing, recreation, or even simply to exercise their right to vote. Various countries have legislation requiring physical accessibility which are (in order of enactment): Legislation may also be enacted on
1680-444: The ability to access information and services by minimizing the barriers of distance and cost as well as the accessibility and usability of the interface. In many countries this has led to initiatives, laws and/or regulations that aim toward providing universal access to the internet and to phone systems at reasonable cost to citizens. A major advantage of advanced technology is its flexibility. Some technologies can be used at home, in
1736-544: The accessibility plans, these are often the distance or time to access services by different modes of transport including walking, cycling and public transport. Accessibility Planning was introduced as a result of the report "Making the Connections: Final Report on Transport and Social Exclusion". This report was the result of research carried out by the Social Exclusion Unit. The United Kingdom also has
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1792-540: The adaptation of existing housing to improve accessibility, and in the design of future housing. The broad concept of Universal design is relevant to housing, as it is to all aspects of the built environment. Furthermore, a Visitability movement begun by grass roots disability advocates in the 1980s focuses specifically on changing construction practices in new housing. This movement, a network of interested people working in their locales, works on educating, passing laws, and spurring voluntary home access initiatives with
1848-648: The biggest challenges for employers is in developing policies and practises to manage employees who develop disabilities during the course of employment. Even where these exist, they tend to focus on workplace injuries, overlooking job retention challenges faced by employees who acquire a non-occupation injury or illness. Protecting employability is a factor that can help close the unemployment gap for persons with disabilities. Providing mobility to people with disabilities includes changes for public facilities like gently sloping paths of travel for people using wheelchairs and difficulty walking up stairs, or audio announcements for
1904-414: The blind (either live or automated ); dedicated services like paratransit ; and adaptations to personal vehicles. Automobile accessibility also refers to ease of use by disabled people. Automobiles, whether a car or a van, can be adapted for a range of physical disabilities. Foot pedals can be raised, or replaced with hand-controlled devices. Wheelchair hoists, lifts or ramps may be customized according to
1960-478: The case, called Toplak and Mrak v. Slovenia , was ongoing. The aim of the court procedure is to make accessible all polling places in Europe. Advances in information technology and telecommunications have represented a leap forward for accessibility. Access to the technology is restricted to those who can afford it, but it has become more widespread in Western countries in recent years. For those who use it, it provides
2016-647: The device and the passenger are easy to handle. Ramps must be carefully designed in order to be useful. In many places, laws dictate a ramp's minimum width and maximum slope. In general, reduced incline rises are easier for wheelchair users to traverse and are safer in icy climates. However, they consume more space and require traveling a greater distance to go up. Hence, in some cases it is preferable to include an elevator or other type of wheelchair lift . In many countries, wheelchair ramps and other features to facilitate universal access are required by building code when constructing new facilities which are open to
2072-506: The first areas where information technology improved the quality of life for disabled individuals is the voice operated wheelchair. Quadriplegics have the most profound disability, and the voice operated wheelchair technology was first developed in 1977 to provide increased mobility. The original version replaced the joystick system with a module that recognized 8 commands. Many other technology accommodation improvements have evolved from this initial development. Missing arms or fingers may make
2128-466: The following goals, among others: A European Accessibility Act was proposed in late 2012. This Act would establish standards within member countries for accessible products, services, and public buildings. The harmonization of accessibility standards within the EU "would facilitate the social integration of persons with disabilities and the elderly and their mobility across member states, thereby also fostering
2184-538: The free movement principle". Enforcement of the European Accessibility Act (EAA) begins in June 2025 Assistive technology is the creation of a new device that assists a person in completing a task that would otherwise be impossible. Some examples include new computer software programs like screen readers , and inventions such as assistive listening devices , including hearing aids , and traffic lights with
2240-492: The highest disability rate (14.3%), followed by refuse and recyclable material collectors (12.7%), personal care aides (11.9%), and janitors and building cleaners (11.8%). The rates for refuse and recyclable material collectors, personal care aides, and janitors and building cleaners were not statistically different from one another. Surveys of non-Western countries are limited, but the available statistics also indicate fewer jobs being filled by workers with disabilities. In India,
2296-419: The intention that basic access become a routine part of new home construction. Accessibility in the design of housing and household devices has become more prominent in recent decades due to a rapidly ageing population in developed countries. Ageing seniors may wish to continue living independently, but the ageing process naturally increases the disabilities that a senior citizen will experience. A growing trend
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2352-806: The local authorities are responsible for organizing changes to make new connections. These requirements are defined in the UK Community Planning Acts legislation and more detailed guidance has been issued by the Department for Transport for each local authority . This includes the requirement to produce an Accessibility Plan under Community Planning legislation and to incorporate this within their Local Transport Plan . An Accessibility Plan sets out how each local authority plans to improve access to employment, learning, health care, food shops and other services of local importance, particularly for disadvantaged groups and areas. Accessibility targets are defined in
2408-463: The needs of the driver. Ergonomic adaptations, such as a lumbar support cushion, may also be needed. Generally, the more limiting the disability, the more expensive the adaptation needed for the vehicle. Financial assistance is available through some organizations, such as Motability in the United Kingdom, which requires a contribution by the prospective vehicle owner. Motability makes vehicles available for purchase or lease. When an employee with
2464-408: The passenger cabin is unobstructed from one or more entrances by the presence of steps, enabling easier access for the infirm or people with push chairs . A further aspect may be that the entrance and corridors are wide enough to accommodate a wheelchair. Low-floor vehicles have been developed for buses , trolleybuses , trams and trains . A low floor in the vehicular sense is normally combined in
2520-458: The platforms (generally by elevators , which may be restricted to disabled passengers only, so that the step-free access is not obstructed by non-disabled people taking advantage). In the United Kingdom , local transport authorities are responsible for checking that all people who live within their area can access essential opportunities and services, and where gaps in provision are identified
2576-585: The public has led to some technological innovations. Public announcement systems using audio induction loop technology can broadcast announcements directly into the hearing aid of anyone with a hearing impairment, making them useful in such public places as auditoriums and train stations. The UN Convention on the Rights of Persons with Disabilities (2006) requires ‘appropriate measures’ to ensure people with disabilities are able to ‘access, on an equal basis with others','the physical environment’, ‘transportation’ and ‘other facilities and services open or provided to
2632-1181: The public sector and a large number of the reserved positions continue to be vacant despite nearly two decades of enactment of the PWD Act". Expenses related to adaptive or assistive technology required to participate in the workforce may be tax deductible expenses for individuals with a medical practitioner's prescription in some jurisdictions. Disability management (DM) is a specialized area of human resources that supports efforts of employers to better integrate and retain workers with disabilities. Some workplaces have policies in place to provide "reasonable accommodation" for employees with disabilities, but many do not. In some jurisdictions, employers may have legal requirements to end discrimination against persons with disabilities . It has been noted by researchers that where accommodations are in place for employees with disabilities, these frequently apply to individuals with "pre-determined or apparent disabilities as determined by national social protection or Equality Authorities", which include persons with pre-existing conditions who receive an official disability designation. One of
2688-589: The public. Internationally, the United Nations Convention on the Rights of Persons with Disabilities mandates nations take action to "enable persons with disabilities to live independently and participate fully in all aspects of life." Among other requirements, it compels countries to institute "minimum standards and guidelines..." for accessibility. In the US, the Americans with Disabilities Act (ADA) requires
2744-409: The public’’. This requirement also applies to ‘roads’ and ‘transportation’ as well as ‘buildings, and other indoor and outdoor facilities’. At the same time, promotion of active travel , or 'shared space' initiatives to pedestrianise city centres can introduce unintended barriers, especially for pedestrians who are visually impaired and who can find these environments confusing or even dangerous. It
2800-444: The ramp rises 1 metre (3 ft 3 in). The wheelchair ramp must also have a minimum width of 1 metre (3 ft 3 in). Vehicles such as buses , trams , taxis, cars and vans may include a ramp to facilitate entry and exit for all. These may be built-in or portable designs. Most major automotive companies offer rebates for portable ramps and mobility access equipment for new vehicles. Access to buses and trams may involve
2856-508: The streamlining of their accessibility services, allowing passengers requiring assistance to inform the company with as little as 10 minutes' notice at all 189 stations on its network, replacing an older scheme wherein assisted journeys had to be booked six hours to a day in advance. The system will utilise clear signage at stations and QR codes , allowing customers to send details of the assistance they require and their planned journey to staff remotely. Making public services fully accessible to
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#17328555185462912-516: The tires enables wheelchair users to move over soft surfaces, such as deep snow on ski hills, and sandy beaches. Assistive technology and adaptive technology have a key role in developing the means for people with disabilities to live more independently, and to more fully participate in mainstream society. In order to have access to assistive or adaptive technology, however, educating the public and even legislating requirements to incorporate this technology have been necessary. The UN CRPD, and courts in
2968-458: The use of assistive technology ; however, research and development in accessibility brings benefits to everyone. Therefore, an accessible society should eliminate digital divide or knowledge divide . Accessibility is not to be confused with usability , which is the extent to which a product (such as a device, service, or environment) can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in
3024-439: The use of a keyboard and mouse difficult or impossible. Technological improvements such as speech recognition devices and software can improve access. A communication disorder interferes with the ability to produce clearly understandable speech. There can be many different causes, such as nerve degeneration, muscle degeneration, stroke, and vocal cord injury. The modern method to deal with speaking disabilities has been to provide
3080-522: The workplace, and in school, expanding the ability of the user to participate in various spheres of daily life. Augmentative and alternative communication technology is one such area of IT progress. It includes inventions such as speech-generating devices , teletypewriter devices, adaptive pointing devices to replace computer mouse devices, and many others. Mobile telecommunications devices and computer applications are also equipped with accessibility features. They can be adapted to create accessibility to
3136-553: Was converted to right-hand drive and bodied by Custom Coaches in 2008–2009. It is now being operated by Path Transit , who is one of three contractors that operates buses under the Transperth brand name in Perth , Western Australia. Low-floor Accessibility can be viewed as the "ability to access" and benefit from some system or entity. The concept focuses on enabling access for people with disabilities, or enabling access through
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