A checklist is a type of job aid used in repetitive tasks to reduce failure by compensating for potential limits of human memory and attention. Checklists are used both to ensure that safety-critical system preparations are carried out completely and in the correct order, and in less critical applications to ensure that no step is left out of a procedure. they help to ensure consistency and completeness in carrying out a task. A basic example is the " to do list ". A more advanced checklist would be a schedule , which lays out tasks to be done according to time of day or other factors, or a pre-flight checklist for an airliner, which should ensure a safe take-off.
57-414: A primary function of a checklist is documentation of the task and auditing against the documentation. Use of a well designed checklist can reduce any tendency to avoid, omit or neglect important steps in any task. For efficiency and acceptance, the checklist should easily readable, include only necessary checks, and be as short as reasonably practicable. It is widely accepted that checklists appeared after
114-405: A check unnecessarily. Grouping items which can be done at the same time or place, or by the same person, often improves efficiency. Where items to be checked are spatially distributed, an order minimising travel or search time is efficient. Checkboxes at the beginning of each item are easier to find and follow to the next incomplete check. A keyword at the beginning of the text will help ensure that
171-466: A checkbox as they are often read aloud and are usually intended to be reused. Some checklists must be signed off and kept as evidence, others may be re-usable. This may affect the format and materials. Long or confusing items, an inconvenient order, or any other characteristic that causes the users to perceive it as an obstacle will increase the chances that when constrained for time, the operators will revert to alternative methods, omit items or disregard
228-602: A checklist should fit the purpose of the list. If a checklist is perceived as a top-down means to control behaviour by the organisational hierarchy it is more likely to be rejected and fail in its purpose. A checklist perceived as helping the operator to save time and reduce error is likely to be better accepted. This is more likely to happen when the user is involved in the development of the checklist. Rae et al. (2018) define safety clutter as "the accumulation and persistence of 'safety' work that does not contribute to operational safety", and state that "when 'safety' rules impose
285-513: A hands-on management tool for achieving continual improvement in an organization. To benefit the organization, quality auditing should not only report non-conformance and corrective actions but also highlight areas of good practice and provide evidence of conformance. In this way, other departments may share information and amend their working practices as a result, also enhancing continual improvement. A project audit provides an opportunity to uncover issues, concerns and challenges encountered during
342-438: A new project manager is provided, there is no indication the projects in trouble and there is a need to report whether the project is as opposed to where its supposed to Informal audits can apply the same criteria as formal audit but there is no need for such a in depth report or formal report. An energy audit is an inspection, survey and analysis of energy flows for energy conservation in a building, process or system to reduce
399-438: A nuclear power station or launching a spacecraft. The value of checklists is proportional to the complexity of the system and the consequences of a system failure. They may also aid in mitigating claims of negligence in public liability claims by providing evidence of a risk management system being in place. A signed off checklist with a document describing the listed checks may be accepted as evidence of due diligence. Conversely,
456-399: A replacement for common sense or necessary skill. Intensive training including rote-learning of checklists can help integrate use of checklists with more adaptive and flexible problem solving techniques. Experimental work has shown that memorised checklists are less effective than written checklists in identifying unsafe conditions when time is not critical. Audit An audit
513-486: A result of an audit, stakeholders may evaluate and improve the effectiveness of risk management, control, and governance over the subject matter. In recent years auditing has expanded to encompass many areas of public and corporate life. Professor Michael Power refers to this extension of auditing practices as the "Audit Society". The word "audit" derives from the Latin word audire which means "to hear". Auditing has been
570-541: A safeguard measure since ancient times. During medieval times, when manual bookkeeping was prevalent, auditors in Britain used to hear the accounts read out for them and checked that the organization's personnel were not negligent or fraudulent. In 1951, Moyer identified that the most important duty of the auditor was to detect fraud. Chatfield documented that early United States auditing was viewed mainly as verification of bookkeeping detail. The Central Auditing Commission of
627-409: A significant and unnecessary burden on the performance of everyday activities, both work and safety suffer". An objective in checklist design that it should promote a positive attitude towards the use of the checklist by the operators. For this to happen it must be realistic, convenient and not be regarded as a nuisance. A checklist should be designed to describe and facilitate a physical procedure that
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#1732858814891684-558: A yellow background is acceptable. Other factors influencing readability and reducing error include both horizontal and vertical character spacing, stroke width and character height to width ratio, and line length. Italics reduce readability of large areas of text but are acceptable for emphasis of a few words. Bolding does not affect readability significantly, but is useful for emphasis, and is best used with discretion. The use of multiple type faces in body text can be confusing and significantly reduces readability, so should be avoided. Contrast
741-416: Is accepted by the operators as necessary, effective, efficient and convenient. A checklist may be used to identify the action, after which it is done, then checked off as complete and the next item identified, known as the read–do , do–list or call–do–response process, or the tasks may be done, and then the checklist consulted to ensure that nothing has been left out, the do–confirm procedure, in which
798-463: Is an "independent examination of financial information of any entity, whether profit oriented or not, irrespective of its size or legal form when such an examination is conducted with a view to express an opinion thereon." Auditing also attempts to ensure that the books of accounts are properly maintained by the concern as required by law. Auditors consider the propositions before them, obtain evidence, roll forward prior year working papers, and evaluate
855-436: Is efficient, as each operator can get on with their checks and then when the checklist is run through, all the relevant crew are updated on the system status. Physical characteristics are things such as the actual size of the document, contrast, colour, and typography. The main factors in typography are legibility of text and readability in the conditions in which the document is expected to be used. Legibility of text involves
912-491: Is gaining momentum. And the US Public Company Accounting Oversight Board has come out with a concept release on the same. Cost accounting is a process for verifying the cost of manufacturing or producing of any article, on the basis of accounts measuring the use of material, labor or other items of cost. In simple words, the term, cost audit means a systematic and accurate verification of
969-406: Is important for readability, especially for older operators. A font size between 14 and 20 points is recommended for reasonably well illuminated situations. Font size less than 10 points is not recommended. Checklists for use in poorly illuminated conditions should use a larger font for improved readability. Black text on a white background is generally preferred for best contrast, though in some cases
1026-794: Is more useful than colour to provide visibility of characters. White on black can be useful if dark adaptation must be preserved, but is not optimum when illumination is good. If checklists are plastic laminated, an anti-glare finish should be used to prevent disruption by highlights. Opacity of the paper is important if printed on both sides or there is a possibility of backlighting. The workload and time available should be considered. Each listed item should be necessary and together they should be sufficient. Only necessary instructions should be included. A checklist should be as brief as possible without compromising clarity. Items should not be over-detailed in description nor ambiguous. A checklist should not try to define or describe procedures which should be familiar to
1083-649: Is to examine Three E's, namely: Effectiveness – doing the right things with least wastage of resources. Efficiency – performing work in least possible time. Economy – balance between benefits and costs to run the operations A control self-assessment is a commonly used tool for completing an operations audit. Also refer to forensic accountancy , forensic accountant or forensic accounting . It refers to an investigative audit in which accountants with specialized on both accounting and investigation seek to uncover frauds, missing money and negligence. Professional diving Too Many Requests If you report this error to
1140-636: Is to measure something or calculate a value for it. An auditor's objective is to determine whether financial statements are presented fairly, in all material respects, and are free of material misstatement. Although the process of producing an assessment may involve an audit by an independent professional, its purpose is to provide a measurement rather than to express an opinion about the fairness of statements or quality of performance. Auditors of financial statements & non-financial information (including compliance audit) can be classified into various categories: The most commonly used external audit standards are
1197-678: The FAA investigate ways of presenting checklists that produce better performance. The Safety Board also recommended that the FAA should specify typography criteria for checklists for commercial operators. Researchers found problems with both the physical design and social issues associated with the use of checklists which degrades effective use. Two documents were produced by NASA, Degani, Asaf; Wiener, Earl L. (May 1990). Human Factors of Flight-Deck Checklists: The Normal Checklist. NASA Contractor Report 177549 (Report). NASA. and Degani, Asaf (December 1992). On
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#17328588148911254-484: The Sarbanes–Oxley Act of 2002. Such an audit is called an integrated audit, where auditors, in addition to an opinion on the financial statements, must also express an opinion on the effectiveness of a company's internal control over financial reporting, in accordance with PCAOB Auditing Standard No. 5. There are also new types of integrated auditing becoming available that use unified compliance material (see
1311-504: The Capitol in Concord” issued in 1841 and describing the elections-related events of the autumn of 1840. In general, a checklist is a quality management tool, an aid to completing a complex task correctly and completely. It is an aid to recall, provides a reminder of the correct sequence, and uses the operator's knowledge and skill efficiently to ensure that no critical steps are omitted, even when
1368-572: The Communist Party of the Soviet Union ( Russian : Центральная ревизионная комиссия КПСС ) operated from 1921 to 1990. An information technology audit , or information systems audit , is an examination of the management controls within an Information technology (IT) infrastructure . The evaluation of obtained evidence determines if the information systems are safeguarding assets, maintaining data integrity , and operating effectively to achieve
1425-591: The Typography of Flight-deck Documentation. NASA Contractor report # 177605 (Report). NASA. . This was followed by a document from the UK CAA: "CAP 676: Guidance on the Design, Presentation, and Use of Emergency and Abnormal Checklist". Excessive dependence of checklists may hinder performance when dealing with a time-critical situation, for example a medical emergency or an in-flight emergency. Checklists should not be used as
1482-686: The US GAAS of the American Institute of Certified Public Accountants and the International Standards on Auditing (ISA) developed by the International Auditing and Assurance Standard . Performance audit refers to an independent examination of a program, function, operation or the management systems and procedures of a governmental or non-profit entity to assess whether the entity is achieving economy, efficiency and effectiveness in
1539-462: The absence of a mandatory checklist may be considered evidence of negligence. Checklists have long been a feature of aviation safety to ensure that critical items are not overlooked. The best known example is the cockpit Pre-flight checklist , which is intended to ensure that the crew correctly configures the aircraft for flight on every flight. A normal checklist is used before critical flight segments, such as takeoff, approach and landing, which are
1596-422: The absence of serifs presents simple and clean typeface. Arial or Helvetica are preferred. The consensus of researchers is that lowercase is more legible because the pattern of the whole word is more familiar, and the pattern of ascenders and descenders is helpful for recognition. The occasional use of uppercase words for emphasis or in acronyms is acceptable, particularly where this is the common usage. Font size
1653-639: The amount of energy input into the system without negatively affecting the output(s). An operations audit is an examination of the operations of the client's business. In this audit, the auditor thoroughly examines the efficiency, effectiveness and economy of the operations with which the management of the entity (client) is achieving its objective. The operational audit goes beyond the internal controls issues since management does not achieve its objectives merely by compliance of satisfactory system of internal controls. Operational audits cover any matters which may be commercially unsound. The objective of operational audit
1710-534: The auditor's opinion on the fairness of financial statements or other subjects on which the auditor expresses an opinion. The audit must therefore be precise and accurate, containing no additional misstatements or errors. In the US, audits of publicly traded companies are governed by rules laid down by the Public Company Accounting Oversight Board (PCAOB), which was established by Section 404 of
1767-405: The checker, though critical steps may usefully be listed in order when order is important. Numbering the items usually helps with place-keeping. It may be useful to cross-reference the checklist to the standard procedure document, where the process is definitively described in detail, particularly for training and audit purposes. This makes it easy to check if there is any doubt, but does not distract
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1824-589: The checklist entirely. Error conditions that may occur include: During the National Transportation Safety Board (NTSB) hearings into the crash of Northwest Airlines Flight 255 , human factors specialist Earl Wiener testified that he "did not know of any human factors research on how a checklist should be designed". NASA research into the matter concluded that as of 1989, there was basically no human factors research available anywhere specific to aircraft checklists. The NTSB recommended that
1881-423: The checklist highlighted limitations with frailty assessment in acute care and motivated teams to review routine practices, but that work is needed to understand whether and how checklists can be embedded in complex multidisciplinary care. In professional diving , checklists are used in the preparation of equipment for a dive, and to ensure that the diver and life support systems are fully prepared before they enter
1938-411: The correct box is ticked. Checklists are often presented as lists with small checkboxes down the left hand side of the page. A small tick or checkmark is drawn in the box after the item has been completed. If practicable a check should not be split over two pages. Other formats are also sometimes used. Aviation checklists generally consist of a system and an action divided by a dashed line, and lack
1995-628: The correct procedure is carried out on each patient. Checklists have been used in healthcare practice to ensure that clinical practice guidelines are followed. An example is the WHO Surgical Safety Checklist developed for the World Health Organization and found to have a large effect on improving patient safety. According to a meta-analysis after introduction of the checklist mortality dropped by 23% and all complications by 40%, but higher-quality studies are required to make
2052-593: The cost accounts and records, and checking for adherence to the cost accounting objectives. According to the Institute of Cost and Management Accountants , cost audit is "an examination of cost accounting records and verification of facts to ascertain that the cost of the product has been arrived at, in accordance with principles of cost accounting." In most nations, an audit must adhere to generally accepted standards established by governing bodies. These standards assure third parties or external users that they can rely upon
2109-626: The crash of the Boeing B-17 plane on October 30, 1935. Possibly, the source of such common knowledge is The Checklist Manifesto book by Atul Gawande . However, the Oxford English Dictionary states that the word appeared in 1853. The earliest discovered evidence of the “check-list” usage is seen in the “Journal of the House of Representatives of the State of New Hampshire at Their Session Holden at
2166-471: The effectiveness of a quality management system. This is part of certifications such as ISO 9001 . Quality audits are essential to verify the existence of objective evidence showing conformance to required processes, to assess how successfully processes have been implemented, and to judge the effectiveness of achieving any defined target levels. Quality audits are also necessary to provide evidence concerning reduction and elimination of problem areas, and they are
2223-576: The employment of available resources. Safety, security, information systems performance, and environmental concerns are increasingly the subject of audits. There are now audit professionals who specialize in security audits and information systems audits . With nonprofit organizations and government agencies , there has been an increasing need for performance audits, examining their success in satisfying mission objectives. Quality audits are performed to verify conformance to standards through review of objective evidence. A system of quality audits may verify
2280-421: The financial records of a company or a business. Financial audits also assess whether a business or corporation adheres to legal duties as well as other applicable statutory customs and regulations. Financial audits are performed to ascertain the validity and reliability of information, as well as to provide an assessment of a system's internal control . As a result, a third party can express an opinion of
2337-545: The meta-analysis more robust. Checklist use in healthcare has not always met with success and transferability between settings has been questioned. A survey found them to have no statistical effect in a cohort of hospitals in the Province of Ontario in Canada. In the UK, a study on the implementation of a checklist for provision of medical care to elderly patients admitting to hospital found that
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2394-590: The operator is competent and familiar with each step. Checklists are used both to ensure that safety-critical system preparations are carried out completely and in the correct order, and in less critical applications to ensure that no step is left out of a procedure, or that all components have been accounted for, or as a means of recording biodiversity. Checklists are used to help avoid accidental omission of important preparation of equipment and systems. These may be routine operations like pre-flight checks on an airliner or relatively infrequent occasions like commissioning
2451-407: The operator is under stress or has degraded attention due to fatigue or other distractions, It allows cross checking, keeps team members informed of the status of readiness, and can provide a legal record of a sequence of events to indicate due diligence. It differs from an instruction manual or operating manual in that it does not normally provide details on how to perform the steps, as it assumes that
2508-444: The operators prepare the system following a standard sequence of actions performed from memory, then use the checklist to verify that the critical items have been correctly configured. One operator reads the challenge part of the checklist, the designated parties verify the status, and one of them provides the appropriate response. This is done in sequence until the list is complete. It may be ticked or signed off as specified. This method
2565-419: The operators through a step-by-step procedure where one operator directs the others, following the list. Each item requiring configuration is listed on the checklist and all relevant operators must be present while the checks are done. This method tends to be more detailed and time-consuming. It may be more appropriate for systems which are less familiar to the operators. In the challenge–verification–response ,
2622-531: The organization's goals or objectives. These reviews may be performed in conjunction with a financial statement audit , internal audit , or other form of attestation engagement. Due to strong incentives (including taxation , misselling and other forms of fraud) to misstate financial information, auditing has become a legal requirement for many entities who have the power to exploit financial information for personal gain. Traditionally, audits were mainly associated with gaining information about financial systems and
2679-593: The person / organization / system (etc.) in question. The opinion given on financial statements will depend on the audit evidence obtained. A statutory audit is a legally required review of the accuracy of a company's or government's financial statements and records. The purpose of a statutory audit is to determine whether an organization provides a fair and accurate representation of its financial position by examining information such as bank balances, bookkeeping records, and financial transactions. Due to constraints, an audit seeks to provide only reasonable assurance that
2736-434: The phases in which the highest incidence of accidents occur due to procedural error. Checklists are also used for troubleshooting, to identify and where practicable, correct malfunctions. They cannot substitute for pilot skill and learned and practiced immediate response to critical malfunctions, but are useful for mitigation attempts when time allows. In health care, particularly surgery, checklists may be used to ensure that
2793-424: The project lifecycle. Conducted midway through the project, an audit affords the project manager, project sponsor and project team an interim view of what has gone well, as well as what needs to be improved to successfully complete the project. If done at the close of a project, the audit can be used to develop success criteria for future projects by providing a forensic review. This review identifies which elements of
2850-500: The project were successfully managed and which ones presented challenges. As a result, the review will help the organization identify what it needs to do to avoid repeating the same mistakes on future projects Projects can undergo 2 types of Project audits: Other forms of Project audits: Formal: Applies when the project is in trouble, sponsor agrees that the audit is needed, sensitivities are high, and need to be able prove conclusions via sustainable evidence. Informal: Apply when
2907-447: The propositions in their auditing report. Audits provide third-party assurance to various stakeholders that the subject matter is free from material misstatement. The term is most frequently applied to audits of the financial information relating to a legal person . Other commonly audited areas include: secretarial and compliance, internal controls, quality management, project management, water management, and energy conservation. As
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#17328588148912964-423: The selection of characters to enable the reader to identify them quickly and positively discriminate them from other characters. Readability is the quality of the word or text which allows rapid recognition of single words, word groups, abbreviations, and symbols. Thousands of fonts are available, in two major groups: Roman (with serifs) and sans-serif. Research has shown that sans-serif is more legible than Roman as
3021-405: The statements are free from material error. Hence, statistical sampling is often adopted in audits. In the case of financial audits , a set of financial statements are said to be true and fair when they are free of material misstatements – a concept influenced by both quantitative (numerical) and qualitative factors. But recently, the argument that auditing should go beyond just true and fair
3078-406: The status of tasks must be remembered until checked off, which may result in more errors, or challenge, verification, and response process, in which the checklist is used after the tasks have been completed. Both methods have merit and suitable applications, and the most suitable type of checklist will depend on the type of operation. In the call–do–response system, the checklist is used to lead
3135-553: The unified compliance section in Regulatory compliance ). Due to the increasing number of regulations and need for operational transparency, organizations are adopting risk-based audits that can cover multiple regulations and standards from a single audit event. This is a very new but necessary approach in some sectors to ensure that all the necessary governance requirements can be met without duplicating effort from both audit and audit hosting resources. The purpose of an assessment
3192-435: The user. Version number and date may be required to ensure that the current authorised version is in use. Ordering of the list should be logical. Where chronological order is important, it should be indicated by order on the list. The most convenient and reliable checklists are normally completed from top to bottom in a single session. It should be easy to recover from any interruption without risking missing an item or redoing
3249-521: The water. To a lesser extent, checklists are used by a minority of recreational divers , and by a larger proportion of technical divers during pre-dive checks. Studies have shown checklists to be effective at reducing the number of errors and consequent incidents. Ranapurwala et al. (2017) found: The use of memorized checklists was similar to not using any checklist at all; hence the use of written checklists should be encouraged, instead. Characteristics of effective checklists include: The design of
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