Computer reservation systems , or central reservation systems ( CRS ), are computerized systems used to store and retrieve information and conduct transactions related to air travel , hotels , car rental , or other activities. Originally designed and operated by airlines, CRSs were later extended for use by travel agencies , and global distribution systems (GDSs) to book and sell tickets for multiple airlines. Most airlines have outsourced their CRSs to GDS companies, which also enable consumer access through Internet gateways.
65-588: Amadeus is a computer reservation system (or global distribution system , since it sells tickets for multiple airlines) owned by the Amadeus IT Group with headquarters in Madrid , Spain . The central database is located at Erding , Germany . The major development centres are located in Sophia Antipolis ( France ), Bangalore ( India ), London ( UK ), and Boston ( United States ). In addition to airlines,
130-575: A neuromorphic CMOS integrated circuit and announced a $ 3 billion investment over the following five years to design a neural chip that mimics the human brain, with 10 billion neurons and 100 trillion synapses, but that uses just 1 kilowatt of power. In 2016, the company launched all-flash arrays designed for small and midsized companies, which includes software for data compression, provisioning, and snapshots across various systems. In January 2019, IBM introduced its first commercial quantum computer: IBM Q System One . In March 2020, it
195-424: A 400,000-bit magnetic drum memory unit to hold seating files. It used many registers , to indicate whether seats in a train were vacant or reserved to accelerate searches of and updates to seat patterns, for communications with terminals, printing reservation notices, and CRT displays. In 1953 Trans-Canada Airlines (TCA) started investigating a computer-based system with remote terminals , testing one design on
260-621: A Hollerith department called Hollerith Abteilung, which had IBM machines, including calculating and sorting machines. IBM as a military contractor produced 6% of the M1 Carbine rifles used in World War II, about 346,500 of them, between August 1943 and May. IBM built the Automatic Sequence Controlled Calculator , an electromechanical computer, during World War II. It offered its first commercial stored-program computer,
325-780: A central clearing house for U.S. travel; other airlines demurred, citing fear that United States antitrust law may have been breached. In 1976, United Airlines began offering its Apollo system to travel agents; while it would not allow the agents to book tickets on United's competitors, the marketing value of the convenient terminal proved indispensable. SABRE, PARS, and DATAS were soon released to travel agents as well. Following airline deregulation in 1978, an efficient CRS proved particularly important; by some counts, Texas Air executive Frank Lorenzo purchased money-losing Eastern Air Lines specifically to gain control of its SystemOne CRS. Also in 1976 Videcom international with British Airways , British Caledonian and CCL launched Travicom ,
390-578: A consequence, IBM quickly began losing its market dominance to emerging competitors in the PC market. In 1985, IBM collaborated with Microsoft to develop a new operating system , which was released as OS/2 . Following a dispute, Microsoft severed the collaboration and IBM continued development of OS/2 on its own but it failed in the marketplace against Microsoft's Windows during the mid-1990s. In 1991 IBM began spinning off its many divisions into autonomous subsidiaries (so-called "Baby Blues") in an attempt to make
455-503: A consortium led by Air France and West Germany's Lufthansa developed Amadeus , modeled on SystemOne. Amadeus Global Travel Distribution was launched in 1992. In 1990, Delta, Northwest Airlines , and Trans World Airlines formed Worldspan , and in 1993, another consortium (including British Airways, KLM, and United Airlines , among others) formed the competing company Galileo GDS based on Apollo. Numerous smaller companies such as KIU have also formed, aimed at niche markets not catered for by
520-657: A fifth company, the Computing-Tabulating-Recording Company (CTR) based in Endicott, New York. The five companies had 1,300 employees and offices and plants in Endicott and Binghamton , New York; Dayton, Ohio ; Detroit, Michigan ; Washington, D.C. ; and Toronto , Canada. Collectively, the companies manufactured a wide array of machinery for sale and lease, ranging from commercial scales and industrial time recorders, meat and cheese slicers, to tabulators and punched cards. Thomas J. Watson, Sr. , fired from
585-447: A focus on customer service, an insistence on well-groomed, dark-suited salesmen and had an evangelical fervor for instilling company pride and loyalty in every worker". His favorite slogan, " THINK ", became a mantra for each company's employees. During Watson's first four years, revenues reached $ 9 million ($ 158 million today) and the company's operations expanded to Europe, South America, Asia and Australia. Watson never liked
650-417: A senior IBM sales representative, on a flight from Los Angeles to New York . C.R. invited Blair to visit their Reservisor system and look for ways that IBM could improve the system. Blair alerted Thomas Watson Jr. that American was interested in a major collaboration, and a series of low-level studies started. Their idea of an automated airline reservation system (ARS) resulted in a 1959 venture known as
715-616: A separate lawsuit. In 2015, IBM bought the digital part of The Weather Company , Truven Health Analytics for $ 2.6 billion in 2016, and in October 2018, IBM announced its intention to acquire Red Hat for $ 34 billion, which was completed on July 9, 2019. In February 2020, IBM's John Kelly III joined Brad Smith of Microsoft to sign a pledge with the Vatican to ensure the ethical use and practice of Artificial Intelligence (AI) . IBM announced in October 2020 that it would divest
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#1732847841333780-475: A sharp drop in profit margins during the second quarter of fiscal year 1992; market analysts attributed the drop to a fierce price war in the personal computer market over the summer of 1992. The corporate restructuring was one of the largest and most expensive in history up to that point. By the summer of 1993, the IBM PC Co. had divided into multiple business units itself, including Ambra Computer Corporation and
845-467: Is a member of IATA , OTA and SITA . Its IATA airline designator code is 1A. Computer reservation system Modern GDSs typically also allow users to book hotel rooms, rental cars, airline tickets as well as other activities and tours. They also provide access to railway reservations and bus reservations in some markets, although these are not always integrated with the main system. These are also used to relay computerized information for users in
910-440: Is the largest shareholder of IBM and as of March 31, 2023, held 15.7% of total shares outstanding. In 2011, IBM became the first technology company Warren Buffett 's holding company Berkshire Hathaway invested in. Initially he bought 64 million shares costing $ 10.5 billion. Over the years, Buffett increased his IBM holdings, but by the end of 2017 had reduced them by 94.5% to 2.05 million shares; by May 2018, he
975-498: The Apollo Reservation System and Programmed Airline Reservation System (PARS), respectively. Soon, travel agents began pushing for a system that could automate their side of the process by accessing the various ARSes directly to make reservations. Fearful this would place too much power in the hands of agents, American Airlines executive Robert Crandall proposed creating an industry-wide computer reservation system to be
1040-560: The FORTRAN scientific programming language was developed. In 1961, IBM developed the SABRE reservation system for American Airlines and introduced the highly successful Selectric typewriter. In 1963, IBM employees and computers helped NASA track the orbital flights of the Mercury astronauts. A year later, it moved its corporate headquarters from New York City to Armonk, New York. The latter half of
1105-800: The IBM Rome Software Lab (Rome, Italy), Hursley House (Winchester, UK), 330 North Wabash (Chicago, Illinois, United States), the Cambridge Scientific Center (Cambridge, Massachusetts, United States), the IBM Toronto Software Lab (Toronto, Canada), the IBM Building, Johannesburg (Johannesburg, South Africa), the IBM Building (Seattle) (Seattle, Washington, United States), the IBM Hakozaki Facility (Tokyo, Japan),
1170-840: The IBM Yamato Facility (Yamato, Japan), the IBM Canada Head Office Building (Ontario, Canada) and the Watson IoT Headquarters (Munich, Germany). Defunct IBM campuses include the IBM Somers Office Complex (Somers, New York), Spango Valley (Greenock, Scotland), and Tour Descartes (Paris, France). The company's contributions to industrial architecture and design include works by Marcel Breuer , Eero Saarinen , Ludwig Mies van der Rohe , I.M. Pei and Ricardo Legorreta . Van der Rohe's building in Chicago
1235-532: The National Cash Register Company by John Henry Patterson , called on Flint and, in 1914, was offered a position at CTR. Watson joined CTR as general manager and then, 11 months later, was made President when antitrust cases relating to his time at NCR were resolved. Having learned Patterson's pioneering business practices, Watson proceeded to put the stamp of NCR onto CTR's companies. He implemented sales conventions, "generous sales incentives,
1300-673: The Semi-Automatic Business Research Environment (SABRE), launched the following year. By the time the network was completed in December 1964, it was the largest civil data processing system in the world. Other airlines established their own systems. Pan Am launched its PANAMAC system in 1964. Delta Air Lines launched the Delta Automated Travel Account System (DATAS) in 1968. United Airlines and Trans World Airlines followed in 1971 with
1365-653: The Universal Product Code . IBM and the World Bank first introduced financial swaps to the public in 1981, when they entered into a swap agreement. IBM entered the microcomputer market in the 1980s with the IBM Personal Computer (IBM 5150), which soon became known as the PC , one of IBM's best selling products. Due to a lack of foresight by IBM, the PC was not well protected by intellectual property laws. As
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#17328478413331430-790: The University of Toronto 's Ferranti Mark 1 machine that summer. Though successful, the researchers found that input and output was a major problem. Ferranti Canada became involved in the project and suggested a new system using punched cards and a transistorized computer in place of the unreliable tube -based Mark I. The resulting system, ReserVec , started operation in 1962, and took over all booking operations in January 1963. Terminals were placed in all of TCA's ticketing offices, allowing all queries and bookings to complete in about one second with no remote operators needed. In 1953 American Airlines CEO C. R. Smith chanced to sit next to R. Blair Smith,
1495-410: The magnetic stripe card that would become ubiquitous for credit/debit/ATM cards, driver's licenses, rapid transit cards and a multitude of other identity and access control applications. IBM pioneered the manufacture of these cards, and for most of the 1970s, the data processing systems and software for such applications ran exclusively on IBM computers. In 1974, IBM engineer George J. Laurer developed
1560-525: The trademark IBM ), nicknamed Big Blue , is an American multinational technology company headquartered in Armonk, New York and present in over 175 countries. It is a publicly traded company and one of the 30 companies in the Dow Jones Industrial Average . IBM is the largest industrial research organization in the world, with 19 research facilities across a dozen countries, having held
1625-522: The 1960s and 1970s, the IBM mainframe , exemplified by the System/360 , was the world's dominant computing platform , with the company producing 80 percent of computers in the U.S. and 70 percent of computers worldwide. IBM debuted in the microcomputer market in 1981 with the IBM Personal Computer , — its DOS software provided by Microsoft , — which became the basis for the majority of personal computers to
1690-566: The 1960s saw IBM continue its support of space exploration, participating in the 1965 Gemini flights, 1966 Saturn flights, and 1969 lunar mission. IBM also developed and manufactured the Saturn V's Instrument Unit and Apollo spacecraft guidance computers. On April 7, 1964, IBM launched the first computer system family, the IBM System/360 . It spanned the complete range of commercial and scientific applications from large to small, allowing companies for
1755-859: The 21st century. As one of the world's oldest and largest technology companies, IBM has been responsible for several technological innovations , including the automated teller machine (ATM), dynamic random-access memory (DRAM), the floppy disk , the hard disk drive , the magnetic stripe card , the relational database , the SQL programming language , and the UPC barcode . The company has made inroads in advanced computer chips , quantum computing , artificial intelligence , and data infrastructure . IBM employees and alumni have won various recognitions for their scientific research and inventions, including six Nobel Prizes and six Turing Awards . IBM originated with several technological innovations developed and commercialized in
1820-456: The CRS is also used to book train travel, cruises , car rental, ferry reservations, and hotel rooms. Amadeus also provides New Generation departure control systems to airlines. Amadeus IT Group is a transaction processor for the global travel and tourism industry. The company is structured around two key related areas—its global distribution system and its "IT Solutions" business area. Amadeus
1885-484: The IBM PC Co. was dissolved and merged into IBM Personal Systems Group. In 2002 IBM acquired PwC Consulting, the consulting arm of PwC which was merged into its IBM Global Services . On September 14, 2004, LG and IBM announced that their business alliance in the South Korean market would end at the end of that year. Both companies stated that it was unrelated to the charges of bribery earlier that year. Xnote
1950-543: The IBM Power Personal Systems Group, the former an attempt to design and market " clone " computers of IBM's own architecture and the latter responsible for IBM's PowerPC -based workstations . IBM PC Co. introduced the ThinkPad clone computers, which IBM would heavily market and would eventually become one of the best-selling series of notebook computers . In 1993, IBM posted an $ 8 billion loss – at
2015-782: The IBM website. On June 7, Krishna announced that IBM would carry out an "orderly wind-down" of its operations in Russia. In late 2022, IBM started a collaboration with new Japanese manufacturer Rapidus , which led GlobalFoundries to file a lawsuit against IBM the following year. In 2023, IBM acquired Manta Software Inc. to complement its data and A.I. governance capabilities for an undisclosed amount. On November 16, 2023, IBM suspended ads on Twitter after ads were found next to pro-Nazi content. In December 2023, IBM announced it would acquire Software AG 's StreamSets and webMethods platforms for €2.13 billion ($ 2.33 billion). IBM's market capitalization
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2080-533: The Managed Infrastructure Services unit of its Global Technology Services division into a new public company. The new company, Kyndryl , will have 90,000 employees, 4,600 clients in 115 countries, with a backlog of $ 60 billion. IBM's spin off was greater than any of its previous divestitures, and welcomed by investors. IBM appointed Martin Schroeter, who had been IBM's CFO from 2014 through
2145-616: The UK. It allowed agents and airlines to communicate via a common distribution language and network, handling 97% of UK airline business trade bookings by 1987. The system went on to be replicated by Videcom in other areas of the world including the Middle East (DMARS), New Zealand, Kuwait (KMARS), Ireland, Caribbean, United States and Hong Kong. Travicom was a trading name for Travel Automation Services Ltd. When British Airways (who by then owned 100% of Travel Automation Services Ltd) chose to participate in
2210-509: The Weather Channel mobile app. Also that year, IBM employees created the film A Boy and His Atom , which was the first molecule movie to tell a story. In 2016, IBM acquired video conferencing service Ustream and formed a new cloud video unit. In April 2016, it posted a 14-year low in quarterly sales. The following month, Groupon sued IBM accusing it of patent infringement, two months after IBM accused Groupon of patent infringement in
2275-463: The antitrust laws in IBM's actions directed against leasing companies and plug-compatible peripheral manufacturers. Shortly after, IBM unbundled its software and services in what many observers believed was a direct result of the lawsuit, creating a competitive market for software. In 1982, the Department of Justice dropped the case as "without merit". Also in 1969, IBM engineer Forrest Parry invented
2340-591: The city's seventh tallest building and overlooking Beijing National Stadium ("Bird's Nest") , home to the 2008 Summer Olympics . IBM India Private Limited is the Indian subsidiary of IBM, which is headquartered at Bangalore , Karnataka. It has facilities in Coimbatore , Chennai , Kochi , Ahmedabad , Delhi , Kolkata , Mumbai , Pune , Gurugram , Noida , Bhubaneshwar , Surat , Visakhapatnam , Hyderabad , Bangalore and Jamshedpur . Other notable buildings include
2405-560: The clumsy hyphenated name "Computing-Tabulating-Recording Company" and chose to replace it with the more expansive title "International Business Machines" which had previously been used as the name of CTR's Canadian Division; the name was changed on February 14, 1924. By 1933, most of the subsidiaries had been merged into one company, IBM. The Nazis made extensive use of Hollerith punch card and alphabetical accounting equipment and IBM's majority-owned German subsidiary, Deutsche Hollerith Maschinen GmbH ( Dehomag ), supplied this equipment from
2470-461: The company designed a video surveillance system for Davao City . In 2014 IBM announced it would sell its x86 server division to Lenovo for $ 2.1 billion. while continuing to offer Power ISA -based servers. Also that year, IBM began announcing several major partnerships with other companies, including Apple Inc. , Twitter, Facebook, Tencent , Cisco , UnderArmour , Box , Microsoft , VMware , CSC , Macy's , Sesame Workshop ,
2535-421: The company more manageable and to streamline IBM by having other investors finance those companies. These included AdStar , dedicated to disk drives and other data storage products; IBM Application Business Systems, dedicated to mid-range computers; IBM Enterprise Systems, dedicated to mainframes; Pennant Systems, dedicated to mid-range and large printers; Lexmark , dedicated to small printers; and more. Lexmark
2600-517: The development of the Galileo system Travicom changed its trading name to Galileo UK and a migration process was put in place to move agencies from Travicom to Galileo. European airlines also began to invest in the field in the 1980s initially by deploying their own reservation systems in their homeland, propelled by growth in demand for travel as well as technological advances which allowed GDSes to offer ever-increasing services and searching power. In 1987,
2665-470: The early 1930s. This equipment was critical to Nazi efforts to categorize citizens of both Germany and other nations that fell under Nazi control through ongoing censuses. These census data were used to facilitate the round-up of Jews and other targeted groups, and to catalog their movements through the machinery of the Holocaust , including internment in the concentration camps. Nazi concentration camps operated
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2730-548: The end of 2017, as CEO of Kyndryl. In 2021, IBM announced the acquisition of the enterprise software company Turbonomic for $ 1.5 billion. In January 2022, IBM announced it would sell Watson Health to private equity firm Francisco Partners . On March 7, 2022, a few days after the start of the Russian invasion of Ukraine , IBM CEO Arvind Krishna published a Ukrainian flag and announced that "we have suspended all business in Russia". All Russian articles were also removed from
2795-445: The enterprise-oriented Personal Systems Group of the IBM PC Co. into IBM's own Global Services personal computer consulting and customer service division. The resulting merged business units then became known simply as IBM Personal Systems Group. A year later, IBM stopped selling their computers at retail outlets after their market share in this sector had fallen considerably behind competitors Compaq and Dell . Immediately afterwards,
2860-485: The first time to upgrade to models with greater computing capability without having to rewrite their applications. It was followed by the IBM System/370 in 1970. Together the 360 and 370 made the IBM mainframe the dominant mainframe computer and the dominant computing platform in the industry throughout this period and into the early 1980s. They and the operating systems that ran on them such as OS/VS1 and MVS , and
2925-595: The four largest networks, including the low-cost carrier segment, and small and medium size domestic and regional airlines. For many years, global distribution systems (GDSs) have had a dominant position in the travel industry. To bypass the GDSs, and avoid high GDS fees, airlines have started to sell flights directly through their websites. Another way to bypass the GDSs is direct connection to travel agencies, such as that of American Airlines . ACCELaero IBM International Business Machines Corporation (using
2990-406: The hotel industry, making reservation and ensuring that the hotel is not overbooked. Airline reservations systems may be integrated into a larger passenger service system , which also includes an airline inventory system and a departure control system . The current centralised reservation systems are vulnerable to network-wide system disruptions. The MARS-1 train ticket reservation system
3055-731: The larger ones. In New York City, IBM has several offices besides CHQ, including the IBM Watson headquarters at Astor Place in Manhattan. Outside of New York, major campuses in the United States include Austin, Texas ; Research Triangle Park (Raleigh-Durham), North Carolina ; Rochester, Minnesota ; and Silicon Valley, California . IBM's real estate holdings are varied and globally diverse. Towers occupied by IBM include 1250 René-Lévesque (Montreal, Canada) and One Atlantic Center (Atlanta, Georgia, US). In Beijing, China, IBM occupies Pangu Plaza ,
3120-552: The late 19th century. Julius E. Pitrap patented the computing scale in 1885; Alexander Dey invented the dial recorder (1888); Herman Hollerith patented the Electric Tabulating Machine (1889); and Willard Bundy invented a time clock to record workers' arrival and departure times on a paper tape (1889). On June 16, 1911, their four companies were amalgamated in New York State by Charles Ranlett Flint forming
3185-447: The latest being the IBM z series. The most recent model, the IBM z16 , was released in 2022. In 1990, IBM released the Power microprocessors , which were designed into many console gaming systems, including Xbox 360 , PlayStation 3 , and Nintendo 's Wii U . IBM Secure Blue is encryption hardware that can be built into microprocessors, and in 2014, the company revealed TrueNorth ,
3250-425: The longer term. The key trends of IBM are (as at the financial year ending December 31): The company's 15-member board of directors are responsible for overall corporate management and includes the current or former CEOs of Anthem , Dow Chemical , Johnson and Johnson , Royal Dutch Shell , UPS , and Vanguard as well as the president of Cornell University and a retired U.S. Navy admiral . Vanguard Group
3315-575: The mid-1950s. There are two other IBM buildings within walking distance of CHQ: the North Castle office, which previously served as IBM's headquarters; and the Louis V. Gerstner, Jr., Center for Learning (formerly known as IBM Learning Center (ILC)), a resort hotel and training center, which has 182 guest rooms, 31 meeting rooms, and various amenities. IBM operates in 174 countries as of 2016 , with mobility centers in smaller market areas and major campuses in
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#17328478413333380-600: The middleware built on top of those such as the CICS transaction processing monitor, had a near-monopoly-level market share and became the thing IBM was most known for during this period. In 1969, the United States of America alleged that IBM violated the Sherman Antitrust Act by monopolizing or attempting to monopolize the general-purpose electronic digital computer system market, specifically computers designed primarily for business, and subsequently alleged that IBM violated
3445-400: The parent company of Sesame Street , and Salesforce.com . In 2015, its chip division transitioned to a fabless model with semiconductors design, offloading manufacturing to GlobalFoundries . In 2015, IBM announced three major acquisitions: Merge Healthcare for $ 1 billion, data storage vendor Cleversafe , and all digital assets from The Weather Company , including Weather.com and
3510-401: The present day. The company later also found success in the portable space with the ThinkPad . Since the 1990s, IBM has concentrated on computer services , software , supercomputers , and scientific research ; it sold its microcomputer division to Lenovo in 2005. IBM continues to develop mainframes, and its supercomputers have consistently ranked among the most powerful in the world in
3575-411: The record for most annual U.S. patents generated by a business for 29 consecutive years from 1993 to 2021. IBM was founded in 1911 as the Computing-Tabulating-Recording Company (CTR), a holding company of manufacturers of record-keeping and measuring systems. It was renamed "International Business Machines" in 1924 and soon became the leading manufacturer of punch-card tabulating systems . During
3640-532: The time the biggest in American corporate history. Lou Gerstner was hired as CEO from RJR Nabisco to turn the company around. In 1995, IBM purchased Lotus Software , best known for its Lotus 1-2-3 spreadsheet software. During the decade, IBM was working on a new operating system, named the Workplace OS project. Despite a large amount of money spent on the project, it was cancelled in 1996. In 1998, IBM merged
3705-608: The vacuum tube based IBM 701 , in 1952. The IBM 305 RAMAC introduced the hard disk drive in 1956. The company switched to transistorized designs with the 7000 and 1400 series, beginning in 1958. In which, IBM considered the 1400 series the ''model T'' of computing, due to it being the first computer with over ten thousand sales by IBM. In 1956, the company demonstrated the first practical example of artificial intelligence when Arthur L. Samuel of IBM's Poughkeepsie , New York, laboratory programmed an IBM 704 not merely to play checkers but "learn" from its own experience. In 1957,
3770-480: The world's first multi-access reservations system (wholly based on Videcom technology), forming a network providing distribution for initially two and subsequently 49 subscribing international airlines (including British Airways, British Caledonian, Trans World Airlines , Pan Am , Qantas , Singapore Airlines , Air France , Lufthansa , Scandinavian Airlines System , Air Canada , KLM , Alitalia , Cathay Pacific and Japan Airlines ) to thousands of travel agents in
3835-476: Was acquired by Clayton & Dubilier in a leveraged buyout shortly after its formation. In September 1992, IBM completed the spin-off of their various non-mainframe and non-midrange, personal computer manufacturing divisions, combining them into an autonomous wholly owned subsidiary known as the IBM Personal Computer Company (IBM PC Co.). This corporate restructuring came after IBM reported
3900-400: Was completely out of IBM. IBM is headquartered in Armonk, New York , a community 37 miles (60 km) north of Midtown Manhattan. A nickname for the company is the " Colossus of Armonk ". Its principal building, referred to as CHQ, is a 283,000-square-foot (26,300 m ) glass and stone edifice on a 25-acre (10 ha) parcel amid a 432-acre former apple orchard the company purchased in
3965-549: Was designed and planned in the 1950s by the Japanese National Railways ' R&D Institute, now the Railway Technical Research Institute , with the system eventually being produced by Hitachi in 1958. It was the world's first seat reservation system for trains. The MARS-1 was capable of reserving seat positions, and was controlled by a transistor computer with a central processing unit and
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#17328478413334030-400: Was exhibited on Jeopardy! where it won against game-show champions Ken Jennings and Brad Rutter. The company also celebrated its 100th anniversary in the same year on June 16. In 2012, IBM announced it had agreed to buy Kenexa and Texas Memory Systems, and a year later it also acquired SoftLayer Technologies, a web hosting service , in a deal worth around $ 2 billion. Also that year,
4095-633: Was originally part of the joint venture and was sold by LG in 2012. Continuing a trend started in the 1990s of downsizing its operations and divesting from commodity production , IBM sold all of its personal computer business to Chinese technology company Lenovo and, in 2009, it acquired software company SPSS Inc. Later in 2009, IBM's Blue Gene supercomputing program was awarded the National Medal of Technology and Innovation by U.S. President Barack Obama . In 2011, IBM gained worldwide attention for its artificial intelligence program Watson , which
4160-497: Was recognized with the 1990 Honor Award from the National Building Museum . IBM has a large and diverse portfolio of products and services. As of 2016 , these offerings fall into the categories of cloud computing , artificial intelligence, commerce , data and analytics , Internet of things (IoT), IT infrastructure , mobile , digital workplace and cybersecurity . Since 1954, IBM sells mainframe computers ,
4225-480: Was valued at over $ 153 billion as of May 2024. Despite its relative decline within the technology sector, IBM remains the seventh largest technology company by revenue, and 67th largest overall company by revenue in the United States . IBM ranked No. 38 on the 2020 Fortune 500 rankings of the largest United States corporations by total revenue. In 2014, IBM was accused of using "financial engineering" to hit its quarterly earnings targets rather than investing for
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