57-630: Marketplace ( MyDeal, Everyday Market, Big W Market ) Finance and loyalty ( Everyday Rewards , Woolworths Financial) Woolworths Group Limited is an Australian multinational retail and finance company, primarily known for the operation of its retail chain Woolworths Supermarkets across Australia, Woolworths (previously known as Countdown ) in New Zealand and its discount department store Big W . Headquartered in Bella Vista , Sydney , it
114-539: A real estate investment trust known as Shopping Centres Australasia Property Group (SCA Property Group), which listed as a separate entity on the ASX on 26 November 2012. Most of the locations contain a Woolworths owned store as an anchor tenant , with the trust deriving most of its rental income from Woolworths Limited stores. Woolworths announced it was exiting the consumer electronics retailing sector in September 2012, completing
171-508: A "Better Tomorrow [sic]". It was designed by Re, a business design division of UK-based advertising firm M&C Saatchi . In May 2022, Woolworths announced a $ 243 million bid to acquire an 80 percent stake in online marketplace MyDeal from its founder, Sean Senvirtne . The acquisition was finalised in September 2022. In July 2022, Cartology announced it had made a deal to acquire targeted advertising company Shopper Media for $ 150 million. In December 2022, Woolworths Group said it would acquire
228-774: A $ 781 million loss due to major write-downs. Amanda Bardwell, head of WooliesX, is set to succeed Banducci as CEO. Everyday Rewards Everyday Rewards , known as Woolworths Rewards between 2015 and 2020, is a customer loyalty program owned and operated in Australia and New Zealand by Woolworths Group . Members can earn points in the program from Woolworths Group companies ( Woolworths Supermarkets , Big W , BWS , MyDeal , Everyday Market, BigW Market etc), as well as partner brands like Ampol , Bupa and Origin Energy . Qantas Frequent Flyer program members can convert 2,000 Everyday Rewards points to 1,000 Frequent Flyer points as part of
285-400: A 55 percent stake in pet business Petspiration Group for $ 586 million. That month, it also inked a deal with SuperPharmacy to acquire the company's technology and warehouse assets and rebrand SuperPharmacy's six retail stores as HealthyLife Pharmacy. Woolworths will also provide e-commerce and warehousing services to SuperPharmacy. In March 2023, HealthyLife launched telehealth services through
342-475: A QFF account, which increased by August 2010, to 5.1 million cards registered, of which 2.7 million were linked to a QFF account. On 26 October 2015, Woolworths announced it is splitting with Qantas to revamp its Everyday Rewards Program. On 15 December 2015, Woolworths Rewards announced a new partnership with Qantas Frequent Flyer giving customers the choice to convert their Woolworths Dollars, earned through buying orange ticket products, into Qantas Points at
399-638: A QFF account, and the QFF joining fees were waived for new QFF members. Woolworths was to pay the QFF program for QFF points earned by members under the arrangement. The program was later expanded to include some of Woolworths Limited's other stores including Big W and BWS . From October 2009, cardholders could collect one point per dollar for every dollar over $ 50 spent in one transaction at Dick Smith and Tandy , however those stores' participation stopped in September 2012. In August 2009, of 3.8 million Everyday Rewards cards "registered", 1.2 million were linked to
456-641: A Woolworths Supermarket also gives a 4c/litre fuel discount voucher at participating Ampol or EG Australia branded outlets. Everyday Rewards was first trialled in Central West, New South Wales from September 2007. This followed Woolworths' announcement that it was planning to launch a general purpose credit card in 2008, the Everyday Money credit card. During the NSW trial, 50,000 cards were issued to customers. In February 2008, Woolworths announced that following
513-659: A conversion rate of 870 Qantas Points for every 10 Woolworths Dollars. On 22 August 2016, Woolworths Rewards announced that members would now have additional redemption options, including converting their savings to Qantas Points. On 1 October 2019, Woolworths Rewards increased the rate at which points are converted to Qantas Frequent Flyer points. Instead of 2,000 Woolworths Rewards points converting to 870 Qantas points, this increased to 1,000 Qantas points. Upon reaching 2,000 Woolworths Rewards points, those points would now be converted within 24 hours (rather than in blocks every 3 months). Big W Big W (stylised as BIG W )
570-531: A deal that gave the company a 45 percent share of the New Zealand grocery sector. In the same deal, the company also acquired 22 Action supermarket stores in Western Australia, bringing the total number of Woolworths supermarkets in Australia to near 750. In 2006, Woolworths announced that it had taken a 10 percent strategic stake in The Warehouse Group in New Zealand and announced a joint venture with
627-478: A dedicated one-stop-shop. Big W's name reflects the complementary relationship it has with Woolworths Supermarkets and the W stands for Woolworths. The separation of Big W and Woolworths supermarkets was largely completed by 1989, although a few Woolworths Variety stores continued to operate into the 90s (such as the one in Rundle Mall , Adelaide ). In 2012, Big W sponsored the then-current remake of The Price
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#1732863081863684-441: A loss of A$ 227.4 million and on 18 January 2016 Woolworths announced that it intended to "either sell or wind up" Masters hardware and Home Timber and Hardware. Chairman Gordon Cairns said that it would take years to become profitable and that the ongoing losses could not be sustained. On 24 August 2016, it was announced that all Masters stores would close on or before 11 December 2016. It was also announced that Woolworths would sell
741-499: A million" shoppers had taken a card and registered their details. In July 2008, Woolworths stated that the program had exceeded expectations, with more than three million cards on issue. By August 2008, there were 3.8 million cards "on issue", with 2.4 million cards "registered". By June 2010, Big W had withdrawn the fuel discount benefit for cardholders in Western Australia and South Australia, and in August 2010, Big W also withdrew from
798-524: A monthly or annual fee. The program was launched to all members in October 2022. In August 2023, Woolworths introduced Member Prices, giving Everyday Rewards members access to offers and lower prices on certain products in-store and online. In February 2024, Everyday Rewards replaced Onecard as the loyalty scheme at Countdown and Woolworths supermarkets in New Zealand . In November 2024, Woolworths added
855-470: A partnership between the two companies. As of August 2023 , Everyday Rewards has over 14.5 million members. Members can access their Everyday Rewards card through the app, by adding it to digital wallets like Google Wallet , or by ordering a physical card online. Accrued points can then by redeemed at Woolworths Group stores (at a rate of 2,000 points for an A$ 10 discount), or converted to 1,000 Qantas Frequent Flyer points. Spending A$ 30 or more in
912-592: A partnership with Global Health, allowing patients to make appointments with doctors, naturopaths and dietitians. That month, Woolworths also announced it would shut down its export business Woolworths International by the end of June 2023. In May 2023, Woolworths acquired Milkrun , a fast grocery delivery startup which ceased operations the previous month and competed with the supermarket's Metro60 delivery service. Woolworths rebranded Metro60 as Milkrun. In July 2023, Woolworths announced that its New Zealand-based Countdown supermarkets would be rebranded as Woolworths over
969-486: A single company, Endeavour Drinks, with Woolworths holding an 85 percent stake in the new entity. Woolworths indicated that it would explore options to divest the newly created Endeavour Drinks business in 2020, subject to shareholder approval at an annual general meeting. Also in 2019, Woolworths admitted to having underpaid its employees by millions of dollars. In 2021, it was revealed that the Woolworths underpayment of staff
1026-534: A supermarket food range". These stores were ultimately converted to supermarkets in the 1980s. The Big W name was resurrected with a new store in Tamworth in 1976, which was the first Big W discount department store to open, with the successful discount department store format that continues today. Woolworths Limited developed the Big W brand to provide Australian shoppers with a broad range of general merchandise products in
1083-475: Is Right . In August 2022, Big W opened its first small format store in Town Hall, Sydney . In November 2023, the company launched Big W Market, an online marketplace for third-party businesses to sell their products. Ever since its modern format stores in 1976, Big W stores featured garden centres similar to Kmart and Target . These facilities continued to be added throughout its store portfolio throughout
1140-649: Is an Australian chain of discount department stores , which was founded in regional New South Wales in 1964. The company is a division of the Woolworths Group and as of 2024 operated 179 stores, with around 18,000 employees across mainland Australia and Tasmania . Big W stocks clothing, health and beauty, garden, manchester, kitchenware, toys, pet items, office items, books, televisions, gaming consoles, video games, some furniture items, snack food and small electrical household appliances both on their website and in retail stores. The first Big W store opened in 1964 at
1197-459: Is the largest company in Australia by revenue and number of employees, and the second-largest in New Zealand. Founded in Sydney in 1924 as variety retailer Woolworths Limited, the company entered the New Zealand market in 1929 and has traded in every Australian state and territory since 1960. Woolworths experienced steady growth throughout the 20th century and began to diversify its business, closing
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#17328630818631254-913: The COVID-19 pandemic , Woolworths successfully completed the demerger of its alcohol, hotel, and gambling businesses into a new ASX-listed company, Endeavour Group in June 2021, with the new company holding the Dan Murphy's , BWS , AHL , Cellarmasters and Jimmy Brings brands. After the float, Woolworths held a 14.6 percent stake in Endeavour Group. It sold portions of its stake in December 2022 and April 2024, before divesting completely in August 2024. In February 2022, Woolworths Group rebranded its logo to better represent "what its collective businesses and platforms stand for today". The company says that it showcases its impact on
1311-795: The Tata Group to introduce the Dick Smiths Electronics store format in India. In August 2007, Woolworths announced that it was planning to launch a general purpose credit card in 2008. It is expected to offer credit cardholders reward vouchers redeemable through its store network. HSBC was subsequently named as its credit card partner. Woolworths subsequently announced that the Woolworths Everyday Money MasterCard would be launched on 26 August 2008 and allows customers to earn shopping cards redeemable at Woolworths group retailers. It
1368-574: The Woolworths NZ , SuperValue and FreshChoice supermarkets in New Zealand. Woolworths opened its first store, the Woolworths Stupendous Bargain Basement, in the old Imperial Arcade Pitt Street , Sydney , where Westfield Sydney now stands, on 5 December 1924. Woolworths Ltd's nominal capital was £ 185,000, and although 85,000 shares were offered to the public, only 81,707 shares were subscribed for by 619 people, including
1425-548: The 1930s, despite the depression, until by the end of 1933 it had 23 stores. In 1933 the first store in Melbourne was opened and on 1 April 1936 the company bought eight stores from Edments Ltd and opened its first store in Adelaide . Following the opening of the Hobart store in 1940, Woolworths had a store in every state in Australia. World War II slowed the growth of the company, with
1482-659: The 1980s and early 2000s until they started being added to only a select few stores in the mid-late 2000s, until being retired completely in the late 2010s. However, unlike its competition, Big W still keeps their garden centres active to most of their stores built with them. Big W were the second company in Australia to use self-checkouts , which were introduced in 2003 on a trial basis in two of Sydney's major stores and began expanding throughout Australia in late 2005. In August 2014, Big W launched its first party store at Rouse Hill Town Centre in New South Wales and its second at
1539-691: The AMCA notifying the company that they had received customer complaints. The company was fined $ 1,003,800. In September 2020, Woolworths and pet insurance company PetSure signed a deal to launch a new joint venture called PetCulture. The online business would sell pet insurance, pet food and pet-related products, and veterinary services. Woolworths owns 60 percent of the venture. PetCulture launched in April 2021. That month, Woolworths also paid $ 223 million to increased its stake in Quantium from 47 percent to 75 percent. Following
1596-621: The Australian and United States militaries commandeering Woolworths' warehouses in Sydney for storage. After the war expansion was once again rapid and in 1955 Woolworths opened its 200th store, in the Civic Centre in Canberra . In 1957, Woolworths began to diversify from variety retailing when it opened its first food store at Dee Why , Sydney. The company further diversified in 1960, opening it first purpose-built supermarket at Warrawong , purchasing
1653-611: The Cellarmasters liquor business for $ 340 million. During 2009, Woolworths and American retailer Lowe's purchased Danks Ltd owners of the Home Timber and Hardware brand and then entered into a joint venture to launch a new hardware brand named Masters Home Improvement . The first of these stores were opened to the public in Braybrook, Melbourne , Victoria, on 1 September 2011. In 2012, Woolworths placed 69 shopping centres it owned into
1710-820: The Everyday Rewards Shop to the Everyday Rewards app, allowing members to purchase products using their Everyday Rewards dollars. In December 2008, Woolworths and Qantas entered into a six-year agreement to allow Everyday Rewards members to earn Qantas Frequent Flyer (QFF) points for purchases at Woolworths supermarkets. In June 2009, details of the arrangement were announced. Under the arrangement Everyday Rewards members would earn one Qantas Frequent Flyer point for each dollar over $ 30 spent in one transaction at Woolworths (or Safeway) supermarkets (excluding Tasmania) or Woolworths liquor stores. To earn these points Everyday Rewards members would need to also have and link
1767-624: The Home Timber and Hardware brand to Metcash. In June 2015, CEO Grant O'Brien retired and Woolworths went without a CEO until the appointment of Brad Banducci in February 2016. On 25 August 2016, the company announced a loss of $ 1.235 billion for the 2016 financial year, the biggest loss in the more than 20 years since it has been publicly listed on the Australian Securities Exchange , mainly due to more than $ 2 billion in write-downs of
Woolworths Group (Australia) - Misplaced Pages Continue
1824-613: The Jesmond shopping centre in Newcastle . The original stores were full line department stores similar to a Myer and David Jones . At that time Woolworths still operated several hundred Woolworths Variety stores, which were the original Woolworths stores and carried a small range of general merchandise products. In 1970 the Big W name ceased to be used and the stores were converted to what were then known as Woolworths Family Centres that had "a very large range of general merchandise as well as
1881-550: The NSW trial, Everyday Rewards would be rolled out nationally, beginning with South Australia and the Northern Territory in mid-February, and to other states by the end of May 2008. By early May 2008, the scheme had been extended to Victoria , Western Australia and Queensland and by the end of May 2008 to all mainland states (excluding Woolworths and BWS stores in Tasmania . ). Woolworths stated in June 2008 that "well over
1938-689: The Rockmans chain of women's clothing stores and commencing selling liquor at some outlets. In the 1960s, the company opened a department store to compete against the likes of Myer and David Jones, under the brand Big W which was short lived, but the name was resurrected in the 70s as a Discount department store as we know it today. Woolworths also began converting its variety stores to supermarkets and removing many of its variety products from sale. In 1979, Woolworths sold its New Zealand operations to LD Nathan & Co . In 1981, Woolworths purchased 60 percent of consumer electronics retailer Dick Smith , acquiring
1995-554: The Taverner Hotel Group. Statistics provided during the acquisition of the Taverner group showed that over one-third of sales were made up of gaming/pokie machine takings (slot machines) with the total number of pokie machines owned by ALH after its acquisitions being 10,722. In 2005, Woolworths re-entered the New Zealand market by purchasing the retailer Progressive Enterprises , owner of supermarket brands including Countdown, in
2052-479: The Woolworths Variety stores was closed and Woolworths "Family Centres" were split into separate Big W discount stores and Woolworths branded supermarket stores. Woolworths Limited was acquired by Industrial Equity Limited in 1989, a consortium of Adelaide Steamship Company , David Jones Limited and Tooth & Co . In 1993, Industrial Equity floated Woolworths on Australian Securities Exchange in what
2109-488: The business-to-business wholesale market. In June 2021, the Australian Competition & Consumer Commission announced that it would not oppose Woolworths' PFD deal due to insufficient evidence that the deal would cause a substantial lessening of competition. In 2020, Woolworths was found to have repeatedly ignored consumers who had tried to prevent receipt of marketing emails and had not attempted to improve, despite
2166-444: The chain due to an arrangement with Purity and because of its popularity. In January 2022, the Everyday Rewards loyalty program was made available to customers shopping at MyDeal , which was also extended to its other online marketplaces including Big W Market and Everyday Market. In June 2022, Woolworths began a limited trial of Everyday Extra, a subscription service offering additional benefits for Everyday Rewards members who pay
2223-541: The choice of redeeming their Woolworths Rewards for Qantas points. In April 2016, doubts were expressed over the effectiveness of the new program with claims by analysts that the program has not gained traction in the community and is possibly a cause of the slow down in supermarket sales growth which has slowed to 3 per cent. On 22 August 2016, significant improvements to Woolworths Rewards were announced. As of 31 August 2016, members will earn rewards on every dollar they spend in Woolworths' Supermarkets and BWS stores, and for
2280-610: The deal in July 2018, saying that sale conditions imposed by the Australian Competition & Consumer Commission would make the acquisition commercially unviable. On 9 November 2018, Woolworths announced it would instead sell its petrol stations to the British company EG Group for $ 1.72 billion, with a 15 year agreement that EG Australia would maintain the Woolworths fuel discount program and enable Woolworths Rewards points to continue to be earned on fuel transactions in its stores. The acquisition
2337-483: The failed Masters Home Improvement business and losses in the Big W business. In April 2016, Woolworths Liquor Group was renamed Endeavour Drinks Group. Woolworths closed all its Thomas Dux stores in 2017; at its peak the brand had 11 stores. In December 2016, Woolworths announced it would sell its Caltex Woolworths branded petrol stations to British multinational oil and gas company BP for AU$ 1.75 billion. BP pulled out of
Woolworths Group (Australia) - Misplaced Pages Continue
2394-553: The first time, members will also earn on every dollar they spend at EG Australia outlets. On 29 July 2020, Woolworths Rewards rebranded as Everyday Rewards. Everyday Rewards was launched in Tasmania on 6 August 2020 replacing the Frequent Shopper Club loyalty program in the state which would be phased out by 2021. The Frequent Shopper Club was Purity Supermarket's loyalty program which Woolworths retained after its purchase of
2451-668: The five founders – Percy Christmas, Stanley Chatterton, Cecil Scott Waine, George Creed and Ernest Williams. One of the founding investors was Preston Lanchester Gowing, the then chairman of the department store chain Gowings . The name on the draft prospectus drawn up by Cecil Scott Waine was "Walworth's Bazaar" – a play on the name of F.W. Woolworth , the owner of the Woolworth's chain in the United States and United Kingdom. According to Ernest Robert Williams, Percy Christmas dared him to register
2508-627: The fuel discount benefit for cardholders to all of Australia (except Tasmania). In May 2012, Woolworths started offering in-store discounts to Everyday Rewards members who use the card. On 26 October 2015 Woolworths announced that, from 1 January 2016, customer loyalty cards would no longer earn Qantas Frequent Flyer points. Instead they will receive more discounts on groceries. The new discount program came into effect on 28 October 2015. Everyday Rewards cardholders will be sent new 'Woolworths Rewards' cards. The furore over this new program caused Woolworths to do an about-face and offering their customers
2565-473: The joint venture co-branded as Caltex Woolworths . With Queensland licensing laws dictating that liquor retail outlets must be operated by a hotelier, Woolworths moved into the hotel industry in 2004 by acquiring 75 percent of the Australian Leisure and Hospitality Group (ALH) in a joint venture with business partner Bruce Mathieson. In 2005, Woolworths expanded its portfolio to 250 hotels by acquiring
2622-485: The last of its variety stores in the 1980s to focus on its portfolio of other retail brands. Since 2012, Woolworths has undergone significant consolidation, divesting its shopping centre , electronics retailing, home improvement, fuel retailing, liquor retailing and hospitality businesses to concentrate on supermarket retail. Woolworths currently owns Woolworths Supermarkets , customer loyalty program Everyday Rewards and discount department store Big W in Australia and
2679-526: The name Woolworths instead, which he succeeded in doing after finding out the name was available for use in New South Wales . The new Woolworths store was the first variety store in the world to use cash registers that print receipts for customers. During the late 1920s the company grew, with a second store in Sydney and stores in Brisbane , Perth and Wellington in New Zealand. The company grew further in
2736-558: The newly refurbished Macquarie Centre , also in New South Wales. There are currently 176 stores across Australia. In 2022, Big W started phasing out its photo printing service citing declining demand and a growth in online photo ordering. In 2007, Big W began trialling optometry services in South Australia and since then, these services had been added to selected stores in Queensland , Victoria , New South Wales , Tasmania and
2793-490: The next three years commencing early 2024. The NZ$ 400 million rebrand will be accompanied by the launch of the Everyday Rewards programme for New Zealand consumers. In November 2023, Woolworths launched MarketPlus, a platform for businesses to sell products across its MyDeal, Everyday Market, and Big W Market marketplaces. In February 2024, Woolworths announced that Brad Banducci would retire as CEO in September 2024 and
2850-515: The rest of the company in 1983 for a total price of A$ 25 million. In 1985, the acquisition of 126 Safeway supermarkets in Victoria, New South Wales and Queensland (including Food Barn branded stores) made Woolworths the largest food retailer in Australia. As part of the purchase of Safeway's Australian stores, Safeway Inc acquired a 20 percent interest in Woolworths Limited. In 1989, the last of
2907-619: The sale of its Indian electronics wholesale business to Infiniti Retail for $ A35 million and the sale of the Dick Smith Electronics chain to Anchorage Capital Partners for A$ 20 million. In May 2013, Woolworths acquired a 50 percent stake in analytics firm Quantium for $ 20 million. In December 2014, Woolworths acquired Summergate, an alcoholic drinks distributor in China for A$ 27 million. In 2015, Woolworths' home improvement chain Masters posted
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#17328630818632964-584: The transaction, Woolworths and Quantium established a new joint data science and advanced analytics business called Wiq. In October 2020, Woolworths rebranded its supply chain function as Primary Connect with the goal of evolving it into an end-to-end service provider for the group as well as external businesses. In February 2021, Woolworths restructured its red meat business, creating a new standalone division called GreenStock. In 2021, Woolworths launched HealthyLife, an online platform which offers health and wellness advice, products and services. Having been delayed by
3021-411: Was completed on 1 April 2019. In March 2019, Woolworths launched a stand-alone media business called Cartology to communicate with supplier partners and customers. In April 2019, Woolworths established a venture capital arm called W23. In July 2019, the Woolworths announced the merger of its hospitality and liquor interests, including BWS , Cellarmasters , Jimmy Brings , Dan Murphy's and ALH into
3078-483: Was more extensive than first thought More specifically, it was discovered that Woolworths underpaid salaried managers over $ 700,000 and the Fair Work Ombudsman looked into this further. In August 2020, Woolworths announced a A$ 552 million deal to purchase a 65 percent stake in foodservice distributor PFD Food Services, along with the entirety of PFD's property portfolio, as part of the company's push to expand into
3135-623: Was scaled back by 2006. In 2001, Woolworths expanded its consumer electronics retailing interests with the purchase of the Tandy chain in Australia from InterTan . Also in 2001, Woolworths established the smaller format liquor retailing chain BWS to complement its big-box liquor retailer Dan Murphys. In 2003, Woolworths entered into an agreement with Caltex to jointly supply food and groceries to Woolworths owned petrol stations and selected Caltex sites near Woolworths supermarkets, with petrol stations covered by
3192-534: Was suggested Woolworths could earn approximately $ 20m from credit cards in three years and that it was targeting 100,000 to 150,000 cardholders in the first year. In April 2008, Woolworths launched Thomas Dux , a gourmet grocer and deli. After the company purchased the Macro Wholefoods organic grocery chain in May 2009, it converted eight stores to Thomas Dux stores. In February 2011, Woolworths announced it would acquire
3249-517: Was then the biggest initial public share offering in Australia's history. In 1996, Woolworths entered the petrol retailing market, initially with wholly-owned " Plus Petrol " outlets located in shopping centre parking lots. Woolworths expanded its liquor retailing portfolio with the acquisition of the Dan Murphy's liquor barn stores in 1998. In 1999, Woolworths began a joint venture with the Commonwealth Bank called Woolworths Ezy Banking, which
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