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102-474: Wendy's is an American international fast food restaurant chain founded by Dave Thomas on November 15, 1969, in Columbus, Ohio . Its headquarters moved to Dublin, Ohio , on January 29, 2006. As of December 31, 2018, Wendy's was the world's third-largest hamburger fast-food chain with 6,711 locations, following McDonald’s and Burger King . On September 29, 2008, the company merged with Triarc Companies Inc. ,

204-487: A restaurant chain or franchise operation that provides standardized ingredients and/or partially prepared foods and supplies to each restaurant through controlled supply channels. The term "fast food" was recognized in a dictionary by Merriam–Webster in 1951. While the first fast-food restaurant in the United States was a White Castle in 1921 , fast-food restaurants had been operating elsewhere much earlier, such as

306-520: A Frosty-inspired coffee drink, and a honey butter chicken biscuit. That menu includes 19 items. It began offering new a cinnamon roll-like baked good via a partnership with Cinnabon in February 2024, and this came on top of other recent additions like a breakfast burrito that resembled something from Taco Bell and or a sandwich similar to the McMuffin from McDonalds , as CNN reported. In February 2024,

408-596: A big presence in Japan, but local gyudon chains such as Sukiya , Matsuya and Yoshinoya also blanket the country. Japan has its own burger chains including MOS Burger , Lotteria and Freshness Burger . Notable Taiwanese fast-food restaurants include 85C Bakery Cafe , TKK Fried Chicken , and Bafang Dumpling. The major fast-food chains in India that serve American fast food are KFC, McDonald's, Starbucks, Burger King, Subway, Pizza Hut, and Dominos. Most of these have had to make

510-400: A counter is available for purchasing French fries , beverages , krokets , frikandellen , kaassoufflés and hamburgers and other snacks can be bought from the automats . FEBO is one of the largest of such types of fast-food restaurants with automats. In addition to home-grown chains such as Supermac's , numerous American chains such as McDonald's and Burger King have also established

612-720: A development agreement for 50 restaurants in the country. It also entered the Russian market for the first time with plans to open 180 restaurants over a 10-year period. However, only three years later, in 2014, Wendy's closed all its restaurants in the country. In 2013, Wendy's opened the first restaurant in Georgia and made a deal to open 25 restaurants in Georgia and the Republic of Azerbaijan . In September 2014, several pork-based products were introduced to be on sale until early November. These included

714-401: A fast clip. Despite the success of their operation, the partners discovered that the design of the insta-broiler made the unit's heating elements prone to degradation from the drippings of the beef patties. The pair eventually created a mechanized gas grill that avoided the problems by changing the way the meat patties were cooked in the unit. After the original company began to falter in 1959, it

816-639: A franchise of the predecessor to what is now the international fast-food restaurant chain Burger King . McLamore had visited the original McDonald's hamburger stand belonging to the McDonald brothers; sensing potential in their innovative assembly line –based production system, he decided he wanted to open a similar operation of his own. The two partners eventually decided to invest their money in Jacksonville, Florida -based Insta-Burger King. Originally opened in 1953,

918-409: A gamble and dive into the unknown. Due to the importance of consistency, most companies set standards unifying their various restaurant locations with a set of common rules and regulations. Parent companies often rely on field representatives to ensure that the practices of franchised locations are consistent with the company's standards. However, the more locations a fast-food chain has, the harder it

1020-486: A hybrid between counter-service typical at fast-food restaurants and a traditional table service restaurant. Catering trucks (also called food trucks) often park just outside worksites and are popular with factory workers. In 1896, the first self-service restaurant (the "Stollwerck-Automatenrestaurant") opened in Berlin's Leipziger Straße . Some trace the modern history of fast food in the United States to 7 July 1912, with

1122-691: A lot of changes to their standard menus to cater to Indian food habits and taste preferences. Some emerging Indian food chains include Wow! Momo , Haldiram's , Faaso's and Café Coffee Day . Food habits vary widely across states within India. While typical idli and dosa is fast food in Southern India, in Maharashtra it is misal-pav , pav-bhaji , and poha . Further north in Punjab and Haryana, chole-bhature are very popular and in Bihar and Jharkhand litti-chokha

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1224-474: A midst of plummeting sales in Japan, McDonald's added a shrimp burger to the Japanese menu. The choice to introduce a shrimp burger was no coincidence, as a 1989 study stated that world consumption of shrimp was "led by Japan." In March 2010, Taco Bell opened their first restaurant in India. Because non-consumption of beef is a cultural norm in light of India's Dharmic beliefs, Taco Bell had to tailor its menu to

1326-480: A popular city-centre gathering place. Syntagma also includes two green areas to the north and south, planted with shade trees, while in the centre of the square there is a large mid-19th century water fountain. The Old Royal Palace neoclassical building, housing the Greek Parliament since 1934, is immediately across Amalias Avenue to the east, and surrounded by the extensive National Gardens , which are open to

1428-451: A practice still found in chains such as Krispy Kreme . A clean atmosphere was only part of Kroc's grander plan which separated McDonald's from the rest of the competition and attributes to their great success. Kroc envisioned making his restaurants appeal to suburban families. At roughly the same time as Kroc was conceiving what eventually became McDonald's Corporation, two Miami, Florida businessmen, James McLamore and David Edgerton, opened

1530-826: A presence in Ireland. In 2015, a study developed by Treated.com was published in the Irish Times , which named Swords in County Dublin as Ireland's 'fast-food capital'. Bageterie Boulevard is a Czech fast food chain, headquartered in Prague, which began in 2003 with the opening of its first location in the Dejvice district. Today, the brand operates numerous restaurants in both the Czech Republic and Slovakia. American chains such as Domino's Pizza , McDonald's , Pizza Hut , and KFC have

1632-518: A reference to their 1984 slogan Where's the beef? On October 3, 2019, Wendy's released a tabletop role-playing game titled Feast of Legends: Rise From the Deep Freeze , in the style of Dungeons & Dragons . A short multi-part adventure was included, pitting Wendy's kingdom against the Ice Jester, a parody of Ronald McDonald , the clown mascot of Wendy's competitor, McDonald's . Critical Role

1734-569: A result, they could produce hamburgers and fries constantly, without waiting for customer orders, and could serve them immediately; hamburgers cost 15 cents, about half the price at a typical diner . Their streamlined production method, which they named the "Speedee Service System" was influenced by the production line innovations of Henry Ford . By 1954, The McDonald brothers' stand was restaurant equipment manufacturer Prince Castle's biggest purchaser of milkshake blending machines. Prince Castle salesman Ray Kroc traveled to California to discover why

1836-426: A sense of reliability to their customers. This sense of reliability coupled with a positive customer experience brings customers to place trust in the company. This sense of trust leads to increased customer loyalty which gives the company a source of recurring business. When a person is presented with a choice of different restaurants to eat at, it is much easier for them to stick with what they know, rather than to take

1938-437: A short amount of time either in anticipation of upcoming orders (i.e., "to stock") or in response to actual orders (i.e., "to order"). Following standard operating procedures, pre-cooked products are monitored for freshness and disposed of if holding times become excessive. This process ensures a consistent level of product quality, and is key to delivering the order quickly to the customer and avoiding labor and equipment costs in

2040-533: A standard pulled pork sandwich with slaw and three sauce options, a BBQ Pulled Pork Cheeseburger and cheese fries with pulled pork, cheddar cheese sauce, onions, and barbecue sauce. In May 2015, Wendy's announced they would be expanding into India , with its first outlet located in Gurgaon . In September 2016, JAE Restaurant Group acquired 97 Wendy's restaurants throughout the South Florida region. JAE Restaurant Group

2142-441: A three-step action plan to improve the brand. Other steps include new openings and remodeling of existing stores. In 2015, the brand opened 80 new restaurants and remodeled 450 of its existing locations. The brand's goal is to remodel at least 60% of its North American locations by year-end 2020. In December 2017, Wendy's announced a partnership with DoorDash for food delivery in the U.S. In October 2019, Wendy's announced that it

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2244-567: Is a fish and chip shop , which specializes in fish and chips and also other foods such as kebabs and burgers. Fish and chip shops are usually owned independently. Burger brands like Wimpy remain, although the majority of branches became Burger King in 1989. In the Netherlands , walk-up fast-food restaurants with automatiek , a typical Dutch vending machine, are found throughout the country, most notably in Amsterdam . In this automatic format,

2346-432: Is certain, however, is that White Castle made the first significant effort to standardize the food production in, look of, and operation of fast-food hamburger restaurants. William Ingram's and Walter Anderson's White Castle System created the first fast-food supply chain to provide meat, buns, paper goods, and other supplies to their restaurants, pioneered the concept of the multi-state hamburger restaurant chain, standardized

2448-413: Is for the parent company to guarantee that these standards are being followed. Moreover, it is much more expensive to discharge a franchisee for noncompliance with company standards, than it is to discharge an employee for that same reason. As a consequence, parent companies tend to deal with franchisee violations in a more relaxed manner. Many companies also adapt to their different local areas to support

2550-409: Is generally owned either by the parent company of the fast-food chain or a franchisee – an independent party given the right to use the company's trademark and trade name. In the latter case, a contract is made between the franchisee and the parent company, typically requiring the franchisee to pay an initial, fixed fee in addition to a continual percentage of monthly sales. Upon opening for business,

2652-653: Is highly processed and prepared on a large scale from bulk ingredients using standardized cooking and production methods and equipment. It is usually rapidly served in cartons, bags, or in a plastic wrapping, in a fashion which reduces operating costs by allowing rapid product identification and counting, promoting longer holding time, avoiding transfer of bacteria, and facilitating order fulfillment. In most fast-food operations, menu items are generally made from processed ingredients prepared at central supply facilities and then shipped to individual outlets where they are cooked (usually by grill, microwave, or deep-frying) or assembled in

2754-406: Is one of the country's largest franchisee owners. The Group owns 177 Wendy's Restaurants. Wendy's Co. has been looking to remodel existing stores and upgrade the curb appeal of its locations. They have been doing this by adding fireplaces, more seating options, adding WiFi and flat-screen TVs, and digital menus. In 2017, the company sold 540 of its restaurants. The divesture was the second step in

2856-617: Is sometimes seen on ABC's reality show Extreme Makeover: Home Edition , serving food to the more than 100 construction workers. A 2007 Wendy's commercial featured the tune from the Violent Femmes song " Blister in the Sun ". The inclusion of the song in the commercial provoked an internal conflict between members of the Violent Femmes, which resulted in a lawsuit between bassist Brian Ritchie and lead singer Gordon Gano that ultimately led to

2958-508: Is their staple fast food. Fast food In Pakistan varies. There are many international chains serving fast food, including Nandos , Burger King, KFC, McDonald's, Domino's Pizza , Fatburger , Dunkin' Donuts, Subway, Pizza Hut, Hardee's, Telepizza , Steak Escape and Gloria Jean's Coffees . In addition to the international chains, in local cuisine people in Pakistan like to have biryani , bun kebabs , Nihari , kebab rolls etc. as fast food. In

3060-548: Is usually American fast-food chains expanding into Canada, Canadian chains such as Tim Hortons have expanded into 22 states in the United States, but are more prominent in border states such as New York and Michigan . Tim Hortons has started to expand to other countries outside of North America. The Pita Pit franchise originated in Canada and has expanded to the United States and other Countries. The Canadian Extreme Pita franchise sells low fat and salt pita sandwiches with stores in

3162-982: The Coalition of Immokalee Workers began a US-wide boycott of Wendy's to pressure the company to join the FFP, supported by the Student/Farmworker Alliance . A key component of the predecessors to the FFP was commitment by buyers of agricultural products like tomatoes to pay growers a small amount more (such as one penny per pound), to be passed on to their field workers. The FFP provides protections against exploitation to agricultural workers. In response, Wendy's reported that it began to purchase tomatoes in 2019 solely from growers who use hydroponics and greenhouses to cultivate tomatoes, subject to Wendy's corporate code of conduct for its supply chain. Wendy's policy requires third-party reviews of farm labor practices. On March 23, 2018, Wendy's released an EP titled We Beefin? ,

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3264-596: The Jewish Shabbat ; there is also a kosher McDonald's in Argentina . In Egypt , Indonesia , Morocco , Saudi Arabia , Malaysia , Pakistan , and Singapore , all menu items are halal . Many fast-food operations have more local and regional roots, such as White Castle in the Midwest United States, along with Hardee's (owned by CKE Restaurants , which also owns Carl's Jr. , whose locations are primarily on

3366-532: The UK , Argentina, and Hong Kong. In 2001, Wendy's created Vermont -based Scioto Insurance Company to furnish insurance to Wendy's and other affiliates. Scioto owns a subsidiary, Oldemark LLC, which holds Wendy's intellectual property and licenses it back to Wendy's for royalties. Garden Sensations salads were added in 2002. Wendy's signed a franchise agreement to re-enter the Singapore market in 2009, though that agreement

3468-751: The worsening economic situation during the Greek government debt crisis . Syntagma Square is a hub for many forms of public transportation in Athens and is one of the busiest transport hubs in Greece. Metro lines 2 and 3 of the Athens Metro have a stop at the Syntagma station , which is to be found under the square; the Athens Tram also has its northern terminal next to the square. Buses and trolleybuses start, terminate and connect

3570-421: The "Dave" ads generally focused on Thomas praising his products and offering a commitment to quality service, although there would occasionally be "wackier" ads as well. Thomas ultimately appeared in more than 800 commercials, more than any other company founder in television history. After Dave Thomas' death in 2002, Wendy's struggled to find a new advertising campaign. After a round of conventional ads describing

3672-454: The 1985 breakfast, the 2007 menu was designed for ease of operation, lower cost, and reduced preparation time. In January 2016, Wendy's announced a transition plan to serve only cage-free eggs by 2020 in all U.S. and Canadian locations that serve breakfast. In September 2019, Wendy's announced it would launch a nationwide breakfast menu in March 2020, including a breakfast version of its Baconator,

3774-769: The Asian market by opening its first restaurants in Japan in 1980, in Hong Kong in 1982, and in the Philippines and Singapore in 1983. In 1984, Wendy's opened its first restaurant in South Korea . The chain opened locations in West Germany in the 1980s in Mannheim , Heidelberg and Munich and other areas where the US maintained Army bases. When the troops were removed after German reunification in

3876-806: The Burger King market found that this name was already a registered trademark to a takeaway food shop in Adelaide . Thus, the Burger King Australian market was forced to pick another name, selecting the Hungry Jack's brand name. Prior to this, the Australian fast-food market consisted primarily of privately owned take-away shops. In New Zealand , the fast-food market began in the 1970s with KFC (opened 1971), Pizza Hut (1974), and McDonald's (1976), and all three remain popular today. Burger King and Domino's entered

3978-459: The Greek market in 2002 due to differences with the local franchisee, although it was a very successful and profitable business at the time. In 1996, the chain expanded in Argentina by opening 18 local restaurants. However, all of them closed only four years later due to the economic crisis in the country. In 1998, Wendy's pulled out of South Korea by closing all its 15 restaurants and in 2000 exited from

4080-452: The Japanese fast food company Yoshinoya , started in Tokyo in 1899. Today, American-founded fast-food chains such as McDonald's ( est. 1940) and KFC (est. 1952) are multinational corporations with outlets across the globe. Variations on the fast-food restaurant concept include fast-casual restaurants and catering trucks . Fast-casual restaurants have higher sit-in ratios, offering

4182-505: The McDonald's Corporation's size to force suppliers to conform to this ethos. Other prominent international fast-food companies include Burger King, the number two hamburger chain in the world, known for promoting its customized menu offerings ( Have it Your Way ). Another international fast-food chain is KFC, which sells chicken-related products and is the number 1 fast-food company in the People's Republic of China. A fast-food chain restaurant

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4284-675: The Philippines, fast-food is the same as in the US. However, the only difference is that they serve Filipino dishes and a few American products being served Filipino-style. Jollibee is the leading fast-food chain in the country with 1,000 stores nationwide. Most international fast-food chains like Subway, McDonald's, Burger King etc. are represented in major Russian cities. There are also local chains like Teremok specializing in Russian cuisine or having elements of it added into their menu. Saudi Arabia has many international fast-food chains including KFC, Burger King, McDonald's and many others. However,

4386-847: The Portland, Oregon area. Also, Whataburger is a popular burger chain in the American South, and Jack in the Box is located in the West and South. Canada pizza chains Topper's Pizza and Pizza Pizza are primarily located in Ontario . Coffee chain Country Style operates only in Ontario, and competes with the famous coffee and donut chain Tim Hortons . Maid-Rite restaurant is one of the oldest chain fast-food restaurants in

4488-671: The Pretzel Bacon Cheeseburger. A 2014 campaign to promote the Tuscan Chicken on Ciabatta sandwich entitled L'Estrella de la Toscana (or "Star of Tuscany" in English) was launched on television and social media. Wendy's has been the target of protests and boycotts by advocates of the Fair Food Program (FFP) in the US due to corporate refusal to join the agricultural worker protection partnership, established in 2011. In 2016,

4590-499: The U.S. Naval Base in Naples, Italy. In 1988, Wendy's expanded its bar to a full-blown buffet called the Superbar for $ 2.99; while popular it was difficult to maintain and was discontinued in 1998. In 1989, Wendy's opened its first restaurant in Greece at Syntagma Square , Athens, the first foreign fast-food chain in the country. After opening 12 restaurants in 3 cities, the company abandoned

4692-547: The U.S. and its territories had been serving breakfast since 2006, Wendy's did not have a company-wide breakfast offering until 2020. The 2007 breakfast menu is different from the ones featured in 1985 and is structured similarly to the lunch/dinner menu, with "value meals" and various sides like blended fruit. Menu items include several breakfast sandwiches served on biscuits , "frescuits", and Kaiser rolls , breakfast burritos , and side orders of hash browns , muffins , and cinnamon sticks . To avoid problems encountered with

4794-505: The US in 1955 (1974 in the UK). It has become a phenomenally successful enterprise in terms of financial growth, brand-name recognition, and worldwide expansion. Ray Kroc, who bought the franchising license from the McDonald brothers, pioneered concepts which emphasized standardization. He introduced uniform products, identical in all respects at each outlet, to increase sales. Kroc also insisted on cutting food costs as much as possible, eventually using

4896-402: The US will reach $ 142 billion in sales in 2006, a 5% increase over 2005. In comparison, the full-service restaurant segment of the food industry is expected to generate $ 173 billion in sales. Fast food has been losing market share to so-called fast-casual restaurants, which offer more robust and expensive cuisines. McDonald's , a fast-food supplier, opened its first franchised restaurant in

4998-1051: The United States West Coast); Krystal , Bojangles' Famous Chicken 'n Biscuits , Cook Out , and Zaxby's restaurants in the American Southeast; Raising Cane's in Louisiana and other mostly Southern states; Hot 'n Now in Michigan and Wisconsin; In-N-Out Burger (in California, Arizona, Nevada, Utah, and Texas, with a few locations in Oregon) and Original Tommy's chains in Southern California; Dick's Drive-In in Seattle, Washington and Arctic Circle in Utah and other western states; Halo Burger around Flint, Michigan and Burgerville in

5100-630: The United States. Founded in 1926, their specialty is a loose meat hamburger. Maid-Rites can be found in the midwest - mainly Iowa, Minnesota, Illinois, and Missouri. International brands dominant in North America include McDonald's, Burger King and Wendy's , the number three burger chain in the USA; Dunkin' Donuts , a New England –based chain; automobile oriented Sonic Drive-In 's from Oklahoma City ; Starbucks , Seattle-born coffee-based fast-food beverage corporation; KFC and Taco Bell , which are both part of

5202-546: The band disbanding in 2009 (however, they would reunite in 2013). With their "That's right" ad campaign, not a success, Wendy's unveiled a new ad campaign, featuring the animated version of their mascot voiced by Luci Christian highlighting certain menu items. The new ad campaign made its debut in late January 2008, with slogans: in the US: "It's waaaay better than fast food. It's Wendy's." and in Canada, "It's waaaay delicious. It's Wendy's." The company's slogan, "you know when it's real",

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5304-509: The bankruptcy of franchisee NPC Quality Burgers Inc., half of NPC's outlets would be bought by Flynn Restaurant. In 2023, Wendy's announced that they would be returning to Australia, with hundreds of locations set to open across the country. The chain previously operated in Australia from the 1970s until it was closed in 1986. However, the US Burger giant has already run into a potential issue with

5406-467: The chain, sales flattened as the company struggled to achieve brand differentiation in the highly competitive fast-food market. This situation would turn around in the mid-1980s. Starting on January 9, 1984, elderly actress Clara Peller was featured in the successful " Where's the beef? " North American commercial campaign written by Cliff Freeman. Her famous line quickly entered the American pop culture (it

5508-462: The circular bun, giving the impression of plentiful meat. The Columbus location later added a Tim Hortons . It was closed on March 2, 2007, after 38 years of business, due to declining sales. Basketball star John Havlicek , an Ohio State University alumnus, was one of Thomas's earliest investors, which allowed him to retire comfortably. Thomas named the restaurant after his fourth child Melinda Lou "Wendy" Thomas . Photographs of her were on display at

5610-432: The company announced a plan to explore dynamic pricing , or surge pricing, where the cost of menu items would change throughout the day depending on timing of purchases and restaurant activity, in early 2025. Similar moves have been attempted by AMC Entertainment and Uber . Despite not receiving much attention when first discussed on the company's earnings call, the reaction was largely negative. The company decided against

5712-481: The company had purchased almost a dozen of the units as opposed to the normal one or two found in most restaurants of the time. Enticed by the success of the McDonald's concept, Kroc signed a franchise agreement with the brothers and began opening McDonald's restaurants in Illinois. By 1961, Kroc had bought out the brothers and created what is now the modern McDonald's Corporation. One of the major parts of his business plan

5814-510: The country over the following 10 years. A few days later, they announced that they will enter the Romanian market, opening 5 restaurants in 2025. Wendy's offers two different hamburger patties, a "Junior" 1.78-ounce (50 g) patty and a "Single" 4-ounce (110 g) patty. The 4-ounce patties are sold in single, double, and triple configurations, and the 1.78-ounce ones in single and double. The previous size of 2 ounces (57 g) per junior patty

5916-494: The country to deal with the demand. Automats remained extremely popular throughout the 1920s and 1930s. The company also popularized the notion of "take-out" food, with their slogan "Less work for Mother". Most historians agree that the American company White Castle was the first fast-food outlet, starting in Wichita, Kansas in 1916 with food stands and founding in 1921, selling hamburgers for five cents apiece from its inception and spawning numerous competitors and emulators. What

6018-435: The day, namely breakfast, lunch, afternoon tea, and dinner. Siu mei is offered throughout the day. Dai pai dong and traditional Hong Kong street food may be considered close relatives of the conventional fast-food outlet. Syntagma Square The square is bordered by Amalia Avenue ( Leofóros Amalías ) to the east, Otto Street ( Óthonos ) to the south and King George I Street ( Vasiléos Georgíou Prótou ) to

6120-464: The design. Collaborative design techniques, such as rapid visualization and computer-aided design of restaurant kitchens are now being used to establish equipment specifications that are consistent with restaurant operating and merchandising requirements. In the United States, consumers spent about $ 110 billion on fast food in 2000 (which increased from $ 6 billion in 1970). The National Restaurant Association forecasts that fast-food restaurants in

6222-591: The dietary distinctions of Indian culture by replacing all of the beef with chicken. By the same token, completely meatless options were introduced to the menu due to the prevalence of vegetarianism throughout the country. Multinational corporations typically modify their menus to cater to local tastes, and most overseas outlets are owned by native franchisees. McDonald's in India , for example, uses chicken and paneer rather than beef and pork in their burgers because Hinduism traditionally forbids eating beef. In Israel some McDonald's restaurants are kosher and respect

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6324-403: The early 1990s, these Wendy's stores were closed. In response to a 1986 slowdown in the chain's performance, Wendy's took steps to ensure that stores met the required standards. Wendy's closed all its outlets in Hong Kong in 1986 and in Singapore in the following year. From 1988 to 1990, Wendy's expanded operations globally to Mexico, New Zealand, Indonesia, Greece, Turkey, Guatemala, as well as

6426-436: The food they serve, in 2004 they tried using a character they made called "Mr. Wendy" who claimed to be the unofficial spokesperson for the chain. These proved to be extremely unsuccessful. After seven months, Wendy's returned to an animated campaign focusing on the difference between Wendy's square hamburgers and the round hamburgers of competitors. Wendy's marketing arm engages in product placement in films and television and

6528-407: The founders and owners of the chain, Keith G. Cramer and his wife's uncle Matthew Burns, opened their first stores around a piece of equipment known as the Insta-Broiler. The Insta-Broiler oven proved so successful at cooking burgers, they required all of their franchises to carry the device. By 1959 McLamore and Edgarton were operating several locations within the Miami-Dade area and were growing at

6630-525: The franchisee oversees the day-to-day operations of the restaurant and acts as a manager of the store. Once the contract expires, the parent company may choose to "renew the contract, sell the franchise to another franchisee, or operate the restaurant itself." In most fast-food chains, the number of franchised locations exceeds the number of company owned locations. Fast-food chains rely on consistency and uniformity, in internal operations and brand image, across all of their restaurant locations in order to convey

6732-469: The fried chicken chain Sisters Chicken & Biscuits in 1978 and sold it to its largest franchisee in 1987. In the 1970s Wendy's opened in Australia, but by 1986 almost all of their Australian stores had been purchased by Hungry Jack's , the Australian franchisee of Burger King . On May 13, 2021, Wendy's opened a pop-up store in The Rocks in Sydney 's city centre for a day. In 1979, the first European Wendy's opened in Munich , West Germany. Wendy's entered

6834-716: The front counter or drive through in real time. Wireless systems allow orders placed at drive through speakers to be taken by cashiers and cooks. Drive through and walk through configurations will allow orders to be taken at one register and paid at another. Modern point of sale systems can operate on computer networks using a variety of software programs. Sales records can be generated and remote access to computer reports can be given to corporate offices, managers, troubleshooters, and other authorized personnel. Food service chains partner with food equipment manufacturers to design highly specialized restaurant equipment, often incorporating heat sensors , timers, and other electronic controls into

6936-411: The go" and often does not require traditional cutlery and is eaten as a finger food. Common menu items at fast-food outlets include fish and chips , sandwiches , pitas , hamburgers , fried chicken , french fries , chicken nuggets , tacos , pizza , and ice cream , although many fast-food restaurants offer "slower" foods like chili , mashed potatoes , and salads . Modern commercial fast food

7038-501: The individual stores. Because of commercial emphasis on taste, speed, product safety, uniformity, and low cost, fast-food products are made with ingredients formulated to achieve an identifiable flavor, aroma, texture, and "mouth feel" and to preserve freshness and control handling costs during preparation and order fulfillment. This requires a high degree of food engineering . The use of additives , including salt, sugar, flavorings and preservatives , and processing techniques may limit

7140-540: The larger Canadian cities. Other Canadian fast-food chains such as Manchu Wok serve North American style Asian foods; this company is located mainly in Canada and the US, with other outlets on US military bases on other continents. Harvey's is a Canadian-only burger restaurant chain, present in every province. Australia's fast-food market began in the late 1960s and early 1970s, with the opening of several American franchises including KFC (1967), Pizza Hut (1970), and McDonald's (1971), followed by Burger King . However,

7242-589: The largest restaurant conglomerate in the world, Yum! Brands ; and Domino's Pizza , a pizza chain known for popularizing home delivery of fast food. Subway is known for their sub sandwiches and are the largest restaurant chain to serve such food items. Quiznos a Denver-based sub shop is another fast-growing sub chain, yet with over 6,000 locations it is still far behind Subway's 34,000 locations. Other smaller sub shops include Blimpie , Jersey Mike's Subs , Mr. Goodcents, Jimmy John's , Potbelly Sandwich Shop , Penn Station , and Firehouse . A&W Restaurants

7344-587: The local customers. Strategic applies to the specific characteristics of the franchise that will change from the basic format followed by all to fit in the local area. For the most part, someone visiting a McDonald's in the United States will have the same experience as someone visiting a McDonald's in Japan. The interior design, the menu, the speed of service, and the taste of the food will all be very similar. However, some differences do exist to tailor to particular cultural differences. For example, in October 2005 during

7446-447: The look and construction of the restaurants themselves, and even developed a construction division that manufactured and built the chain's prefabricated restaurant buildings. The McDonald's Speedee Service System and, much later, Ray Kroc 's McDonald's outlets and Hamburger University all built on principles, systems and practices that White Castle had already established between 1923 and 1932. The hamburger restaurant most associated by

7548-565: The market later in the 1990s. Australian pizza chains Eagle Boys and Pizza Haven also entered the market in the 1990s, but their New Zealand operations were later sold to Pizza Hut and Domino's. A few fast-food chains have been founded in New Zealand, including Burger Fuel (founded 1995), Georgie Pie (founded 1977, but closed 1998 after falling into financial trouble and being bought out by McDonald's) and Hell Pizza (founded 1996). The United Kingdom's signature type of fast-food restaurant

7650-459: The most popular fast-food restaurant of Saudi Arabia is Albaik . Saudis regard Albaik as better than KFC. In Hong Kong, although McDonald's and KFC are quite popular, three major local fast-food chains provide Hong Kong-style fast food, namely Café de Coral , Fairwood , and Maxim MX . Café de Coral alone serves more than 300,000 customers daily. Unlike western fast-food chains, these restaurants offer four different menus at different times of

7752-490: The move later that month and emphasized discounts it offers customers. In 2015, Wendy's had two food safety incidents involving foreign objects in food at their restaurants in Gurgaon, India . In late August 2022, 97 people reported getting sick after eating sandwiches containing romaine lettuce at Wendy's restaurants in the U.S. states of Indiana, Michigan, Ohio, Pennsylvania, New York and Kentucky. The Centers for Disease Control and Prevention never could officially identify

7854-513: The needs of the customers. Sometimes it is necessary for a franchisee to modify the way the restaurant/store runs to meet the needs of local customers. As referenced in Bodey's "Localization and Customer Retention for Franchise Service Systems" article, J. L. Bradach claims that a franchise will either use the tactical or strategic local response. Tactical applies to accounting for hiring of personnel and suppliers as well as financial decisions to adapt to

7956-406: The north. The street bordering the square to the west, connecting Stadiou Street with Fillelinon Street, is simply named "Syntagma Square" ( Plateia Syntágmatos ). The eastern side of the square is higher than the western, and dominated by a set of marble steps leading to Amalias Avenue ; beneath these lies the Syntagma metro station . The stairs emerge below between a pair of outdoor cafes, and are

8058-412: The nutritional value of the final product. A value meal is a group of menu items offered together at a lower price than they would cost individually. A hamburger, side of fries, and drink commonly constitute a value meal—or combo depending on the chain. Value meals at fast-food restaurants are common as a merchandising tactic to facilitate bundling , up-selling , and price discrimination . Most of

8160-634: The opening of a fast-food restaurant called the Automat in New York. The Automat was a cafeteria with its prepared foods behind small glass windows and coin-operated slots. Joseph Horn and Frank Hardart had already opened the first Horn & Hardart Automat in Philadelphia in 1902, but their "Automat" at Broadway and 13th Street, in New York City, created a sensation. Numerous Automat restaurants were built around

8262-949: The original Wendy's restaurant until it closed. Thomas wrote that he regretted naming the restaurant after his daughter because once it became a fast food empire she "lost some of her privacy" with many people assuming she was the official company spokesperson . In August 1972, the first Wendy's franchisee, L.S. Hartzog, signed an agreement for Indianapolis , Indiana. Also in 1972 Wendy's broadcast its first TV commercials, locally in Ohio, portraying an animated Wendy and dancing hamburgers. The first Canadian restaurant opened in Hamilton, Ontario , in 1976. In December 1976, Wendy's opened its 500th restaurant, located in Toronto . In March 1978, Wendy's opened its 1000th restaurant in Springfield, Tennessee . Wendy's founded

8364-489: The palace and demanded the granting of constitution. King Otto was then obliged to grant the first Constitution of Greece . In memory of the event, the palace square was renamed to Constitution Square or Syntagma Square in Greek. In the summer of 1900, in the Square, films were projected outdoors , in the cafés. Between 2010 and 2012, the square was the site of mass protests by crowds of many thousands of people, due to

8466-513: The public with the term "fast food" was created by two brothers originally from Nashua, New Hampshire . Richard and Maurice McDonald opened a barbecue drive-in in 1940 in the city of San Bernardino, California . After discovering that most of their profits came from hamburgers, the brothers closed their restaurant for three months and reopened it in 1948 as a walk-up stand offering a simple menu of hamburgers, french fries , shakes , coffee, and Coca-Cola , served in disposable paper wrapping. As

8568-718: The public; the Parliament itself is not open to the public, even when not in session. Every hour, the changing of the guard ceremony, performed by the Presidential Guard , is conducted in front of the Tomb of the Unknown Soldier on the area between the Syntagma Square and Parliament building. On certain days, a ceremonial changing of the guard occurs with an army band and the majority of the 120 Evzones present at 11 am. The square

8670-964: The publicly traded parent company of Arby's . As of November 2, 2023, there were 7,166 Wendy's outlets, of which 415 are company-owned and 6,751 franchised , 83% of which are in the United States. The company specifies stores' standards; owners control opening hours, decor, and staff uniforms and pay. The chain serves square hamburger patties on circular buns, sea salt fries, and the Frosty , soft ice cream mixed with starches. The food menu consists primarily of hamburgers, chicken sandwiches, and French fries. The company discontinued its Big Classic signature sandwich. Wendy's hamburgers are based on those of Kewpee Hamburgers in Dave Thomas's home town, Kalamazoo, Michigan ; Kewpee sold square hamburgers and thick malt shakes. Thomas founded Wendy's in Columbus, Ohio , in 1969, selling square patties with corners that stuck out of

8772-495: The same condiments as the standard fried chicken sandwich. The Frescata line of sandwiches also went from being promotional items to main menu items; after going through several revisions, the Turkey and Swiss and the Ham and Swiss were put on the menu full-time. They were discontinued in mid-December 2007. Occasionally, some Wendy's restaurants offer a fried fish sandwich. In 1988, Wendy's

8874-465: The specific source of the E. coli outbreak, but Wendy's removed romaine lettuce from the affected restaurants. In October 2022, the Centers for Disease Control and Prevention declared the E. coli outbreak was over, stating that at least 109 people had been impacted. Of those cases, 52 people had been admitted to hospitals and 13 had developed hemolytic uremic syndrome . After successful early growth of

8976-665: The square to many places in the metropolitan area. Travel between Syntagma Square and the Eleftherios Venizelos Airport is available via the special airport bus line X95 and metro line 3. Free high-speed wireless Internet access (4 Mbit/s) is offered by the Municipality of Athens at the square. The square is also a hub for buses to the northern suburbs and the Athens Olympic Complex in Maroussi. The square

9078-473: The time they can be upgraded to a larger side and drink for a small fee. The perceived creation of a "discount" on individual menu items in exchange for the purchase of a "meal" is also consistent with the loyalty marketing school of thought . To make quick service possible and to ensure accuracy and security, many fast-food restaurants have incorporated hospitality point of sale systems . This makes it possible for kitchen crew people to view orders placed at

9180-433: The trademark to Wendy's name already owned by a different fast food outlet named Wendy's Milk Bar , which opened in 1979 and has been operating in the country for over 40 years. In July 2024, Wendy's announced that they had signed an agreement with franchisees in the Republic of Ireland and would begin opening restaurants there beginning in early 2025, with the agreement stipulating that 30 new restaurants would open across

9282-562: Was at first planned to be erected on Omonia Square, a location overlooking the eastern square was deemed a better option. Thus, the square's first name was "Palace Square". Work for the construction of the Old Palace to the north of the square, started in 1836 and lasted until 1843. In late July 1843, a popular and military uprising took place in the Greek Capital on September 3, 1843. Soldiers under Dimitrios Kallergis gathered in front of

9384-402: Was designed and constructed in the early 19th century, shortly after King Otto moved the capital of the newly born Greek Kingdom from Nafplio to Athens in 1834. It was designed as one of the two central squares of modern Athens, situated to what were then the eastern boundaries of the city. The second square was Omonoia Square , to the north of the city. Even though King Otto's Royal Palace

9486-511: Was even used by Walter Mondale in a debate with Gary Hart in the Democratic primary election ) and served to promote Wendy's hamburgers. Peller, age 83, was dropped from the campaign in 1985 because she performed in a commercial for Prego spaghetti sauce, saying "I found it, I really found it", a phrase alluding to the beef in the listener's mind. Peller was soon after replaced by Wendy's founder Dave Thomas himself. Soft-spoken and bashful,

9588-404: Was introduced in 2010. In November 2010, a series of commercials aired featuring the company's namesake, Wendy Thomas , which marked the first time she had appeared in a Wendy's advertisement. In April 2012, Morgan Smith Goodwin began appearing as the redhead in ads with the slogan "Now that's better." In 2013, social media advertising featuring Nick Lachey directed at millennials promoted

9690-402: Was originally a United States and Canada fast-food brand, but it is currently an International fast-food corporation in several countries. In Canada the majority of fast-food chains are American owned or were originally American owned but have since set up a Canadian management/headquarters locations such as Panera Bread , Chipotle Mexican Grill , Five Guys , and Carl's Jr. Although the case

9792-568: Was purchased by McLamore and Edgerton who renamed the company Burger King. While fast-food restaurants usually have a seating area in which customers can eat the food on the premises, orders are designed to be taken away, and traditional table service is rare. Orders are generally taken and paid for at a wide counter, with the customer waiting by the counter for a tray or container for their food. A " drive-through " service can allow customers to order and pick up food from their cars. Nearly from its inception, fast food has been designed to be eaten "on

9894-410: Was reduced in 2007 to save money. The chain's patties are known for being square instead of round; as more square patties can fit onto a single grill over round. Originally, Wendy's had only two kinds of chicken sandwiches , fried and grilled. The spicy chicken sandwich started out as a promotion. It was later put on the menu full-time in 1996 because of its popularity and its ease of preparation; it used

9996-652: Was returning to the UK market, which it had served from 1980 to 1986, then again from 1992 to 2000. The first of 20 planned restaurants was due to open in 2020 in Stoke-on-Trent , but it was later announced that the first location would be Reading , Berkshire . The Reading restaurant opened on June 2, 2021. Wendy's would open its first drive-thru location in the UK in Colchester in July 2023. In January 2021, Wendy's announced that after

10098-625: Was short-lived; in April 2015, Wendy's once again ceased operation in the country and closed all the restaurants. On September 29, 2008, the company merged with Triarc Companies Inc. , the publicly traded parent company of Arby's ; Wendy's headquarters remained in Dublin . Triarc then became known as Wendy's/Arby's Group, and later as the Wendy's Company following the sale of Arby's to Roark Capital Group . In 2011, Wendy's returned to Japan and Argentina announcing

10200-591: Was sponsored for a special event live stream of the game. Fast food restaurant A fast-food restaurant , also known as a quick-service restaurant ( QSR ) within the industry, is a specific type of restaurant that serves fast-food cuisine and has minimal table service . The food served in fast-food restaurants is typically part of a " meat-sweet diet ", offered from a limited menu, cooked in bulk in advance and kept hot, finished and packaged to order, and usually available for take away , though seating may be provided. Fast-food restaurants are typically part of

10302-439: Was the first fast-food chain to create a single-price-point "value menu" where all items listed on that menu were priced exclusively at 99 ¢ . That menu was modified in 2007, with prices ranging from 99¢ to $ 2.00. Wendy's served breakfast beginning in 1985, but that endeavor proved unsuccessful. In mid-2007, Wendy's started serving breakfast again in its U.S. and some Canadian locations. While approximately 12 Wendy's restaurants in

10404-410: Was to promote cleanliness of his restaurants to growing groups of Americans that had become aware of food safety issues. As part of his commitment to cleanliness, Kroc often took part in cleaning his own Des Plaines, Illinois outlet by hosing down the garbage cans and scraping gum off the cement. Another concept Kroc added was great swaths of glass which enabled the customer to view the food preparation,

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