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Sabre Corporation

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Travel technology (also called tourism technology , and hospitality automation ) is the application of Information Technology (IT) or Information and Communications Technology (ICT) in the travel , tourism and hospitality industry . Some forms of travel technology are flight tracking , pre-travel planning through online travel agencies, and systems that allow tourists to review their experiences.

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28-657: Sabre Corporation , a travel technology company headquartered in Southlake, Texas , is the largest global distribution systems (GDS) provider for air bookings. The company's primary product, the Sabre Global Distribution System , and others like it, act as neutral intermediaries, connecting travel suppliers like airlines and hotels with travel sellers like agencies . They offer real-time availability and pricing, making them important for corporate travel management . Founded by American Airlines in 1960, Sabre

56-917: A tender offer . Jones left the company shortly afterward, in May 2002. In March 2002, Travelocity acquired last minute travel specialist Site59.com . The CEO and founder of Site59, Michelle Peluso , joined Travelocity with the acquisition as senior vice president, product strategy and distribution. Peluso became Travelocity's COO in April 2003 and was then named president and chief executive officer of Travelocity in December 2003. Many members of Peluso's former management team at Site59 were appointed to senior management positions at Travelocity. In 2004, Travelocity introduced an advertising campaign known as " Where Is My Gnome? ". In 2005, Travelocity acquired lastminute.com for £577 million. The acquisition included allhotels.com, which

84-620: A $ 5,000 grant for a selected volunteer to participate in volunteer travel programs with various nonprofit organizations, including Habitat for Humanity , Globe Aware , and the American Hiking Society . In February 2016, Travelocity launched its Wander Wisely advertising campaign featuring the Roaming Gnome and "The Customer 1st Guarantee". The tagline was also changed from "Go and Smell the Roses" to "Wander Wisely". Travelocity had been

112-726: A flight and developed the Sabre (the Semi-Automatic Business Research Environment) concept. The system was based on SAGE , the first major system to use interactive real-time computing, which IBM had developed for military use. Sabre Corporation was founded in 1960 by American Airlines . Sabre Corporation installed the first Sabre reservation system in Briarcliff Manor, New York that year. The system consisted of two IBM 7090 mainframe computers and processed 84,000 calls per day. In 1964, Sabre's nationwide network

140-573: A global distribution system based in the Asia-Pacific region. The deal included long-term distribution agreements between Sabre and the 11 Asian airlines that previously shared ownership of Abacus. In June 2016, Sabre announced Tom Klein would resign as CEO by the end of 2016. In October 2019 Sabre announced its purchase of Radixx for $ 110M. Radixx is a seller of passenger service software to small and budget airlines. Sabre expects Radixx to generate $ 20 million in 2019. In October 2021, Sabre announced

168-414: A large contribution to how the travel and tourism industries have changed due to technology. These online agencies help users plan and book trips and provide comparisons of hotels, flights, vacation packages, prices and more, all in one place. The change from of-person to online travel agencies gives the customer more power in planning their trip. The increase in review websites has also had a huge impact on

196-679: A longstanding sponsor of the American reality show The Amazing Race , sponsoring the series from the first season until season 34, when they were replaced by parent company Expedia. In July 2012, the United States Department of Transportation (DOT) fined Travelocity $ 180,000 after discovering that Travelocity's "flexible dates tool" did not always include fuel surcharges that were part of many international airfares, in violation of DOT rules requiring all carrier-imposed surcharges and fees to be included in every advertised fare. In addition,

224-449: A review site. Applications such as Uber and Lyft have also made travelling easier. Users no longer have to plan ahead for transportation to and from an airport or a different destination. Ubers and Lyfts may also be used in place of a rental car. Today the tour guide can be a GPS tour guide, and the guidebook could be an audioguide and trips could be planned completely online. The continuing evolution of information technology and

252-715: The DOT found that the customer was informed only on the final page before purchasing the ticket that some itineraries required a paper ticket with a minimum additional delivery fee of $ 29.95. In August 2012, Travelocity offered a $ 200 coupon code to attendees at the National Federation of the Blind annual conference in Dallas. After the NFB posted the code on Twitter without mentioning the attendee restriction, Travelocity re-tweeted it without noticing

280-578: The company acquired lastminute.com, an online travel and leisure retailer. Texas Pacific Group and Silver Lake Partners acquired Sabre Corporation in March 2007. In March 2010, the company acquired Calidris, a revenue integrity and business intelligence company. Sabre Corporation acquired SoftHotel, a web-based property management provider, in June 2011. The company launched Sabre Red App Centre in March 2012. In April 2014, Sabre Corporation went public on NASDAQ under

308-805: The departure of Sparks, Roshan Mendis, President of Travelocity was named to manage operations of Travelocity's operations in the Americas, while Matthew Crummack, CEO of lastminute.com was named to manage operations in Europe. In December 2014, Travelocity sold lastminute.com to Swiss-based Bravofly Rumbo for £76 million. In January 2015, Travelocity was sold by Sabre to Expedia, Inc. for $ 280 million. In November 2015, Travelocity hired Assembly in New York to handle US media. Until then, media had been handled by Publics Groupe's Zenith Media. In December 2015, Travelocity relaunched its Travel for Good program that offers

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336-450: The end of the year, 130 locations installed the Sabre system. Sabre introduced BargainFinder, the industry's first automated low-fare search capability, in 1984. The following year, eAAsySabre was launched. It gave consumers with personal computers access to the Sabre system to make airline, hotel and car rental reservations. In 1989 The New York Times reported Sabre having "about 38 percent of

364-491: The idea in 1994 as an extension to their online travel database offering which had been distributed through Sabre, Bloomberg, AOL and many others. The founding team at Worldview joined with distribution partner Sabre in a 50-50 JV that resulted in the development and launch of Travelocity in 1995-1996. In 1996, Worldview's investors, Advance Publications and Ameritech , sold their stake in Travelocity to Sabre Corporation . It

392-425: The mid-1980s on CompuServe and GEnie to consumers under the "eAAsySabre" brand name. The CEO of eAAsySabre was Kathy Misunas. Under the "Saabre" brand, it was a popular feature of online services such as Prodigy and America Online in the early 1990s. Travelocity was created in 1995 as a joint venture between Worldview Systems Corporation and Sabre Corporation . The founding team at Worldview conceived of

420-763: The reservations market." In 1996, the company launched Travelocity , an online travel agency. Sabre formed a joint venture with Abacus International in 1998 to create SabreSonic, a customized version of Sabre's reservations system to Abacus subscribers in Asia. AMR Corporation , the parent company of American Airlines, spun off its controlling stake in Sabre Corporation in 2000 to form an independent company. In 2001, Electronic Data Systems (EDS) purchased Sabre Holdings' airline hardware and communications business, and Sabre began migrating its old mainframe for air travel shopping and pricing to HP NonStop and Linux servers. In 2005,

448-510: The sale of the AirCentre portfolio to CAE Inc for $ 392.5M. In May 2022 Sabre announced its purchase of Nuvola, a provider of hotel and service optimization software. In August 2022, Sabre acquired Conferma Pay, a UK-based payments company. In March 2023, Sabre announced some executive changes as part of what it called its "long-term succession plan." The changes include Sean Menke transitioning to be solely Executive Chair effective April 27. At

476-777: The same time, Kurt Ekert, who served as the president of Sabre, will take over as CEO. The company is based in Southlake, Texas and has additional offices in London, Kraków, Bangalore, Montevideo and Singapore. In December 2013, the company handled approximately 85,000 data transactions every second for customers according to the Fort Worth Star-Telegram . At the time, the company did business with 70 airlines and 100,000 hotels. Sabre has two major business verticals - Sabre Travel Solutions and Sabre Hospitality Solutions. [REDACTED] Media related to Sabre Corporation at Wikimedia Commons Travel technology Travel technology

504-544: The third most popular website owned by Expedia Group, after Expedia.com and Hotels.com . One of the pioneers of web-based disintermediation , Travelocity.com was the first website that allowed consumers the ability to purchase travel tickets without the help of a person. In addition to airfares, the site also permits consumers to book hotel rooms, rental cars, cruises and packaged vacations. American Airlines began offering customer access to its electronic reservation system, Sabre , in 1978 to travel agencies, and in

532-418: The ticker symbol SABR. The IPO sold for $ 16 per share and valued Sabre at $ 3.93 billion. The company acquired Genares, a hospitality technology company, that September. In December 2014, Bravofly Rumbo Group acquired Sabre European Online Travel Agency, lastminute.com . In January 2015, Sabre sold its Travelocity brand to Expedia, Inc. for $ 280 million. In July 2015, Sabre acquired Abacus International,

560-413: The tourism industry. Sites such as tripadvisor.com let users read, post, and interact with reviews of travel experiences and attractions others have had. eWOM, meaning electronic word of mouth, has become a big influence in consumer’s attitudes and actions, resulting in different choices of products and planning aspects. The introduction of smartphones and mobile applications has also had a big effect on

588-399: The tourism industry. Social media posts allow users to gather general information, free of marketing bias. GPS and social media apps allow users to tag and share their locations. People no longer need to print out directions and can use map apps to help them get around. Social media users can search for locations on social media platforms and gain more knowledge of the locations without using

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616-595: The widespread public use of the Internet has created a number of conditions that have been both beneficial and detrimental to the modern travel agency. The internet is reshaping many business aspects. As a result, the travel and tourism industries will have to continue to adapt to new technologies in the future. Travelocity Travelocity.com is an online travel agency owned by the American Expedia Group . It has 12.4 million monthly unique visitors, making it

644-619: Was spun off and became an independent company in 2000. In 2007, Texas Pacific Group and Silver Lake Partners acquired Sabre Holdings, the company's former name. Sabre then went public on the NASDAQ stock exchange in 2014. Sabre's primary competitors are Amadeus IT Group , which operates the Amadeus CRS and Travelport , which operates the Galileo GDS . In 1953, C.R. Smith , the president of American Airlines , met Blair Smith, an IBM salesman, on

672-463: Was completed and became the largest commercial real-time data-processing system in the world. Sabre Corporation handled 7500 passenger reservations per hour in 1965. The Sabre system upgraded to IBM System/360 and moved to a new center in Tulsa, Oklahoma in 1972. In 1976, the Sabre system was installed into a travel agency for the first time. This allowed travel agents to have instant access to flights. By

700-492: Was founded in 1997 by Richard Irwin, acquired by Online Travel Corporation (OTC) in 2002 for £1.4 million, and later acquired by lastminute.com in 2004. In January 2009, CEO Michelle Peluso announced her resignation and was replaced by Sabre executive Hugh Jones . In April 2011, president and CEO Hugh Jones moved to a position at Sabre and Gilt Groupe president Carl Sparks was brought in as president and CEO of Travelocity. Sparks had been general manager of Hotels.com and

728-418: Was originally associated with the computer reservations system (CRS) of the airlines industry, but is now used more inclusively, incorporating the broader tourism sector as well as its subset the hospitality industry. Booking engines allow easy access for consumers and travel professionals; the systems enable individuals to make reservations and compare prices. Online travel agencies such as expedia.com , are

756-499: Was previously chief marketing officer of Expedia . In December 2012, Travelocity sold Zuji to Webjet for $ 25 million. In June 2013, Travelocity Business, a corporate travel agency, was sold to Atlanta, Georgia -based BCD Travel . In August 2013, Expedia Inc. announced an agreement with Travelocity to power its United States and Canadian websites. In November 2013, Travelocity shut down its IgoUgo website. In May 2014, CEO Carl Sparks stepped down as CEO of Travelocity. After

784-455: Was run by long-time Sabre information technology executive Terry Jones . Travelocity gained popularity after a 1999 partnership with AOL . In 2000, Sabre negotiated a merger of Travelocity with Preview Travel. The resulting company was listed on the NASDAQ stock exchange , with Sabre owning around 70% of the company. In March 2002, Sabre reacquired all outstanding shares of the brand via

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