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66-677: Panera Bread is an American chain of bakery-café fast casual restaurants with over 2,000 locations, all of which are in the United States and Canada . Its headquarters are in Sunset Hills, Missouri . The chain operates as Saint Louis Bread Company in the Greater St. Louis area, where it has over 100 locations. Panera offers a wide array of pastries and baked goods, such as bagels, brownies, cookies, croissants, muffins, and scones. These, along with Panera's artisan breads, are typically baked

132-563: A Phoenix metropolitan area -based concept with over 70 locations in 10 states, predominantly in the west and southwest, for $ 21.1 million. The company purchased the balance of Paradise in June 2009. In October 2008, Panera Bread expanded into Canada , opening locations in Richmond Hill , Thornhill , Oakville , and Mississauga in the Greater Toronto Area . A class action lawsuit

198-601: A public company , purchased the St. Louis Bread Company in 1993 for $ 23 million. In 1997, Au Bon Pain changed the company name to Panera, from a word that has roots in the Latin word for " breadbasket " ( Classical pānārium , Vulgar pānāria ) and is identical to the word for "breadbasket" in Spanish and Catalan . It kept its original name for locations in Missouri. At the same time,

264-468: A Panera location in Fleming Island, Florida . Brown had high blood pressure, a developmental delay, attention deficit hyperactivity disorder (ADHD), and a chromosomal disorder that caused a mild intellectual disability and blurry vision, according to a wrongful death lawsuit filed by family members. Social media commentators began to nickname the drink "the lemonade that kills you". The caffeine content

330-480: A certificate or fresh bakery products. In 2009 and 2011, class action lawsuits were filed by former workers alleging that the company violated the California Labor Code , failed to pay overtime , failed to provide meal and rest periods, failed to pay employees upon termination, and violated California's Unfair Competition Law . Panera paid $ 5 million to settle all claims and denied any wrongdoing. In 2011,

396-540: A chain of teashops which became a staple of the High Street in the UK, and at its peak, the firm numbered around 200 cafes. The displacement of independent businesses by chains has sparked increased collaboration among independent businesses and communities to prevent chain proliferation. These efforts include community-based organizing through Independent Business Alliances (in the U.S. and Canada) and "buy local" campaigns. In

462-489: A former employee filed a racial discrimination lawsuit alleging that he was fired after repeatedly having a Black man work the cash register instead of putting him in a less visible location, and assigning "pretty young girls" as the cashiers, as requested by supervisors. The plaintiff also said he was fired after requesting another month off after returning from three months of sick leave . Panera said that it "does not discriminate based on national origin, race or sex" and that

528-496: A heart condition that can result in an irregular heartbeat in certain situations. On the same day, Katz went into cardiac arrest while at another restaurant and was transported to the Pennsylvania Presbyterian Hospital, where she suffered another arrest and was pronounced dead. In October 2023, Katz's parents sued Panera for the wrongful death of their daughter caused by misleading labeling and description of

594-500: A population of more than 8.4 million people, making it one of the most populous such regions in the U.S. Some of Greater Boston's most well-known contributions involve the region's higher education and medical institutions. Greater Boston has been influential upon American history and industry . The region and the state of Massachusetts are global leaders in biotechnology , artificial intelligence , engineering , higher education , finance , and maritime trade . Greater Boston

660-650: A powerful scientific, commercial, and cultural role in the history of the United States. Before the American Civil War , the region was a center for the abolitionist , temperance , and transcendentalist movements. In 2004, Massachusetts became the first U.S. state to legally recognize same-sex marriage as a result of the decision of the Massachusetts Supreme Judicial Court in Boston. Many prominent American political dynasties have hailed from

726-627: A series of integrated technologies including new capabilities for digital ordering, payment, operations, and ultimately, consumption. It includes tablet kiosks with iPads , which the company calls Fast Lane , where customers may place an order and pay without approaching the counter. Customers can also place orders and pay via an app on their smartphone or tablet. In 2017, digital orders accounted for over $ 1 billion in orders or 26% of sales. The company introduced delivery services in May 2018, servicing 897 cities in 43 states, employing its own drivers. According to

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792-626: A student at the University of Pennsylvania, purchased and consumed a "supercharged" lemonade drink from a Panera location in Philadelphia. Allegedly, Katz was unaware of the high caffeine content of the drinks, which has been criticized as extremely dangerous; a 20-US-fluid-ounce (590 ml) Panera Charged Lemonade contained 260 mg of caffeine, equivalent to four espresso shots, and the 30-ounce (890 mL) lemonade contained 390 mg (six espressos). Katz suffered from Long QT Type 1 Syndrome ,

858-461: A tea distributor based in New York, into a grocery chain that operated almost 200 stores. Dozens of other grocery, drug, tobacco, and variety stores opened additional locations, around the same time, so that retail chains were common in the United States by 1910. Several state legislatures considered measures to restrict the growth of chains, and in 1914 concern about chain stores contributed to passage of

924-461: Is ranked tenth in population among US metropolitan statistical areas , home to 4,941,632 people as of the 2020 United States Census , and sixth among combined statistical areas , with a population of 8,466,186. The area has hosted many people and sites significant to American culture and history, particularly American literature , politics , and the American Revolution . Plymouth was

990-581: Is defined as a New England City and Town Area . The metro area definition is based on counties, while the NECTA definition is based on city and town boundaries. Counties included in the county-based definition include: The NECTA definition includes all of the communities from the MAPC definition, as well as the Merrimack Valley communities, parts of southern New Hampshire (northward to Milford and Hampton , and

1056-562: Is itself owned by JAB Holding Company , which is, in turn, owned by the Reimann family of Germany. Panera was once the largest provider of free Wi-Fi hotspots in the United States. Ken and Linda Rosenthal founded the St. Louis Bread Company in 1987 with the first location in Kirkwood, Missouri . The Rosenthals invested $ 150,000 and received a $ 150,000 Small Business Administration loan. Au Bon Pain Co.,

1122-608: Is the metropolitan region of New England encompassing the municipality of Boston , the capital of the U.S. state of Massachusetts and the most populous city in New England, and its surrounding areas. The most stringent definition of the region, used by the Metropolitan Area Planning Council, consists of most of the eastern third of mainland Massachusetts, excluding the Merrimack Valley and most of Southeastern Massachusetts , though most definitions (including

1188-453: Is the last remaining music chain store in the United States and has shrunk from over 1,000 at its height to 270 locations in 2018. In 2019, Payless ShoeSource stated that it would be closing all remaining 2,100 stores in the US. A restaurant chain is a set of related restaurants in many different locations that are either under shared corporate ownership or franchising agreements. Typically,

1254-487: Is the region administered by the Metropolitan Area Planning Council. The MAPC is a regional planning organization created by the Massachusetts legislature to oversee transportation infrastructure and economic development concerns in the Boston area. The MAPC includes 101 cities and towns that are grouped into eight subregions. These include most of the area within the region's outer circumferential highway, I-495 . In 2013,

1320-715: The Köppen climate classification system), with high humidity and precipitation year-round. Greater Boston has a sizable Jewish community, estimated at between 210,000 people, and 261,000 or 5–6% of the Greater Boston metro population, compared with about 2% for the nation as a whole. Contrary to national trends, the number of Jews in Greater Boston has been growing, fueled by the fact that 60% of children in Jewish mixed-faith families are raised Jewish, compared with roughly one in three nationally. The 2020 PRRI Atlas found that 35% of

1386-642: The Taunton area. The widest definition of the metropolitan area based on commuting patterns, is defined by the U.S. Census as the Boston–Worcester–Providence combined statistical area . This area consists of the following counties in Connecticut, Massachusetts, Rhode Island, and New Hampshire: The total population for the extended region was estimated at 8,466,186 at the 2020 census. The Boston area has humid continental climates ( Dfa and Dfb under

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1452-484: The Boston CSA with the highest percentage of residents who identify as Italian American: Census tracts in the Boston CSA with the highest percentage of residents who identify as Portuguese American: Census tracts in the Boston CSA with French or French Canadian listed as first ancestry: Cities and towns with a population over 50,000 as of the 2020 census include: A long established center of higher education,

1518-536: The Boston CSA: The 40 census tracts in the Boston CSA with the highest percentage of residents who identify as Hispanic or Latino: Census tracts in the Boston CSA with the highest percentage of residents who identify as Black American: Census tracts in the Boston CSA with the highest percentage of residents who identify as Asian American: Census tracts in the Boston CSA with the highest percentage of residents who identify as Irish American: Census tracts in

1584-403: The Boston metro area identified as Protestant while 26% identified as Catholic. The City of Boston also has one of the largest LGBT populations per capita. It ranks fifth of all major cities in the country (behind San Francisco , and slightly behind Seattle , Atlanta , and Minneapolis ), with 12.3% of the city identifying as gay, lesbian, or bisexual. The 40 most diverse Census tracts in

1650-588: The Boston region, including the Adams and Kennedy families. Harvard University in Cambridge is the oldest institution of higher learning in the United States, founded in 1636 , with the largest financial endowment of any university, and whose Law School has spawned a contemporaneous majority of United States Supreme Court Justices . Kendall Square in Cambridge has been called "the most innovative square mile on

1716-794: The Federal Trade Commission Act and the Clayton Antitrust Act. Isidore, Benjamin and Modeste Dewachter originated the idea of the chain department store in Belgium in 1868, ten years before A&P began offering more than coffee and tea. They started with four locations for Maisons Dewachter (Houses of Dewachter): La Louvière , Mons , Namur and Leuze . They later incorporated as Dewachter frères (Dewachter Brothers) on January 1, 1875. The brothers offered ready-to-wear clothing for men and children and specialty clothing such as riding apparel and beachwear. Isidore owned 51% of

1782-518: The St. Louis Bread Company renovated its 20 bakery-cafés in the St. Louis area. In May 1999, Au Bon Pain Co. sold Au Bon Pain to the firm Bruckmann, Rosser, Sherrill & Co. for $ 78 million, in order to focus on the Panera Bread chain. In 2000, Panera Bread moved its headquarters to Richmond Heights, Missouri . In 2007, Panera Bread purchased a 51% stake in Paradise Bakery & Café ,

1848-492: The U.S. Supreme Court in 1931. Between then and 1933, 525 chain-store tax bills were introduced in state legislatures, and by the end of 1933 special taxes on retail chains were in force in 17 states. A chain store is characterised by the ownership or franchise relationship between the local business or outlet and a controlling business. While chains are typically "formula retail", a chain refers to ownership or franchise, whereas "formula retail" or "formula business" refers to

1914-653: The U.S., trade organizations such as the American Booksellers Association and American Specialty Toy Retailers do national promotion and advocacy. NGOs like the New Rules Project and New Economics Foundation provide research and tools for pro-independent business education and policy while the American Independent Business Alliance provides direct assistance for community-level organizing. A variety of towns and cities in

1980-625: The US Census definition) include much of these areas and portions of southern New Hampshire . While the city of Boston covers 48.4 square miles (125 km ) and has 675,647 residents as of the 2020 census, the urbanization has extended well into surrounding areas and the Combined Statistical Area (CSA in the rest of the document), which includes the Providence, Rhode Island , Manchester, New Hampshire , Cape Cod and Worcester areas, has

2046-676: The US), or as exceeding municipal zoning authority (i.e., regulating "who owns it" rather than the characteristics of the business). Non-codified restrictions will sometimes target "chains". A municipal ordinance may seek to prohibit "formula businesses" in order to maintain the character of a community and support local businesses that serve the surrounding neighborhood. Brick-and-mortar chain stores have been in decline as retail has shifted to online shopping , leading to historically high retail vacancy rates. The hundred-year-old Radio Shack chain went from 7,400 stores in 2001 to 400 stores in 2018. FYE

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2112-528: The United States remains high. Also, beef production accounts for about 14.5 percent of global greenhouse gas emissions. Panera Bread provides American consumers with dietary guidelines to help them change their eating patterns to help reduce carbon emissions. Through the cool foods pledge, the company uses traffic lights for different healthy and unhealthy foods. Foods labeled green are considered healthy, while those labeled yellow should be consumed in moderation. In 2015, Panera Bread also announced its policy against

2178-415: The United States whose residents wish to retain their distinctive character—such as San Francisco ; Provincetown, Massachusetts and other Cape Cod villages; Bristol, RI ; McCall, Idaho ; Port Townsend, Washington ; Ogunquit, Maine ; Windermere, Florida and Carmel-by-the-Sea, California —closely regulate, even exclude, chain stores. They don't exclude the chain itself, only the standardized formula

2244-491: The Unlimited Sip Club, which offers free drinks on a two-hour rotation, were unable to claim the drinks prior to pickup, were reportedly able to mention being members during in-store visits and receive them. Starting on March 26, Panera's online systems were slowly becoming available to employees and customers. On March 27, all systems appear to be working as normal. As of now, Panera Bread has not provided an explanation for

2310-502: The area includes many community colleges, two-year schools, and internationally prominent undergraduate and graduate institutions. The graduate schools include highly regarded schools of law, medicine, business, technology, international relations, public health, education, and religion. Greater Boston contains seven R1 Research Institutions as per the Carnegie Classification of Institutions of Higher Education . This is, by far,

2376-603: The chain uses, described as " formula businesses ". For example, there could often be a restaurant owned by McDonald's that sells hamburgers, but not the formula franchise operation with the golden arches and standardized menu, uniforms, and procedures. The reason these towns regulate chain stores is aesthetics and tourism. Proponents of formula restaurants and formula retail allege the restrictions are used to protect independent businesses from competition. Greater Boston Boston–Cambridge–Newton, MA–NH MSA Other Statistical Areas in Boston CSA Greater Boston

2442-525: The chain. In September 2022, Panera announced that legacy St. Louis Bread Co. locations outside St. Louis City and St. Louis County would be rebranded as Panera when remodeled, with locations in the inner core of the metro retaining the Bread Co. name. One location in St. Louis County is named Panera as it is a prototype of the "Next Gen" restaurant design. In December 2023, it was learned that Panera Bread confidentially filed to go public again. The company

2508-466: The characteristics of the business. There is considerable overlap because key characteristic of a formula retail business is that it is controlled as a part of a business relationship, and is generally part of a chain. Nevertheless, most codified municipal regulation relies on definitions of formula retail (e.g., formula restaurants ), in part because a restriction directed to "chains" may be deemed an impermissible restriction on interstate commerce (in

2574-482: The company announced that it was testing the use of artificial intelligence in its drive-thru lanes via two locations in upstate New York. It used OpenCity’s voice ordering technology, Tori. At the time of the announcement, roughly 45% of the chain's locations have drive-thru lanes. In making this move, the firm was joining other firms in the restaurant industry, like McDonald's , Burger King , and Taco Bell , and it came on top of other uses of artificial intelligence at

2640-440: The company formed a consulting business to help restaurants remove artificial ingredients from their menus. On April 2, 2018, Brian Krebs reported that the Panera Bread website had leaked between 7 million and 37 million customer records—including names, email and physical addresses, customer loyalty account numbers, birthdays, and the last four digits of the customers' credit card numbers—for at least eight months before

2706-558: The company's intentional redaction of the fact that their products contain traces of the synthetic biocide glyphosate . In October 2019, Judge Lucy Koh granted a motion to dismiss the lawsuit. Tabler filed an amended complaint in November 2019, to which Panera filed in January 2020 another motion to dismiss. Tabler filed a motion to voluntarily dismiss the complaint on July 30, 2020, closing the case. On September 10, 2022, 21-year-old Sarah Katz,

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2772-664: The company, this created 13,000 jobs. Paradise Bakery & Café locations were rebranded in September 2015 as Panera Bread. In the fourth quarter of 2015, Panera acquired a majority stake in Tatte Bakery & Cafe , a bakery-cafe concept chain with locations in the Boston area , later opening in metro Washington D.C. On March 23, 2016, Panera opened its 2,000th location, a cafe in Elyria, Ohio . In January 2017, Panera announced its food menu

2838-420: The company, while his brothers split the remaining 49%. Under Isidore's (and later his son Louis') leadership, Maisons Dewachter would become one of the most recognized names in Belgium and France with stores in 20 cities and towns. Some cities had multiple stores, such as Bordeaux, France . Louis Dewachter also became an internationally known landscape artist, painting under the pseudonym Louis Dewis . By

2904-448: The day before by an on-staff baker. Aside from the bakery section, Panera has a regular menu for dine-in or takeout including flatbreads, pizzas, warm grain bowls, panini , pasta, salads, sandwiches, side choices, and soups, as well as coffee, espresso drinks, frozen drinks, fruit smoothies, hot chocolate , iced drinks, lattes , lemonade, and tea. Until 1999 and again from 2017 to 2021, the company also owned Au Bon Pain . Panera Bread

2970-516: The drink. Later in October, amid reports that dispensers had been moved behind the counter to limit access, Panera changed labeling for the drink, noting its caffeine content and need for moderation, and warning potentially sensitive consumers. In December 2023, a second individual was reported as having died after consuming Panera's Charged Lemonade. The individual, Dennis Brown, died at age 46 after reportedly consuming three servings of Charged Lemonade at

3036-487: The early 1920s, chain retailing was well established in the United States, with A&P, Woolworth's , American Stores, and United Cigar Stores being the largest. By the 1930s, chain stores had come of age, and stopped increasing their total market share. Court decisions against the chains' price-cutting appeared as early as 1906, and laws against chain stores began in the 1920s, along with legal countermeasures by chain-store groups. State taxes on chain stores were upheld by

3102-494: The end of January 2015. The Panera Cares in Portland, Oregon shut down at the end of June 2016. The original location near St. Louis closed in January 2018. The last location in Boston closed on February 15, 2019. On November 5, 2015, Panera pledged that it would use only cage-free eggs in all of its stores by 2020. Panera also announced the addition of more plant-based proteins, such as edamame and organic quinoa , to its menu. At

3168-580: The firm took advantage of the railway boom during the Industrial Revolution by opening news-stands at railway stations beginning in 1848. The firm, now called WHSmith, had more than 1,400 locations as of 2017. In the U.S., chain stores likely began with J. Stiner & Company, which operated several tea shops in New York City around 1860. By 1900, George Huntington Hartford had built The Great Atlantic & Pacific Tea Company , originally

3234-650: The first fish and chips restaurant (as opposed to a take-away) in London, and its instant popularity led to a chain comprising 22 restaurants with locations around London and seaside resorts in southern England including Brighton , Ramsgate and Margate . In 1864, the Aerated Bread Company (ABC) began operating a chain of teashops in Britain. ABC would be overtaken as the leader in the field by Lyons , co-founded by Joseph Lyons in 1884. From 1909 Lyons began operating

3300-463: The plaintiff "was terminated because he had used all of his medical leave and was unable to return to work". The plaintiff worked in a store owned by franchisee Sam Covelli, who also owns the stores that were involved in the 2003 racial discrimination lawsuit. Covelli Enterprises is the single largest franchisee of Panera Bread with nearly 300 stores in Ohio, Pennsylvania, West Virginia, and Florida. The lawsuit

3366-479: The planet", in reference to the high concentration of entrepreneurial start-ups and quality of innovation which have emerged in the vicinity of the square since 2010. Both Harvard University and the Massachusetts Institute of Technology , also in Cambridge, have been ranked among the most highly regarded academic institutions in the world. The most restrictive definition of the Greater Boston area

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3432-611: The population of the MAPC district was 3.2 million, which was 48% of the total population of Massachusetts, in an area of 1,422 square miles (3,680 km ), of which 39% is forested and an additional 11% is water, wetland, or other open space. The cities and towns included in this definitions are: Two definitions are used by the United States Census to define the Boston–Cambridge–Newton, MA–NH Metro Area or Boston–Cambridge–Newton, MA–NH Metropolitan NECTA , which

3498-430: The restaurants within a chain are built to a standard format through architectural prototype development and offer a standard menu and/or services. Fast food restaurants are the most common, but sit-down restaurant chains also exist. Restaurant chains locations are often found near highways , shopping malls and densely populated urban or tourist areas . In 1896, Samuel Isaacs from Whitechapel , east London opened

3564-536: The sandwich was hospitalized briefly. In December 2017, former employees filed a class action lawsuit against the company, claiming they were not paid overtime wages. In March 2019, a class action lawsuit was filed by Plaintiff Brianna Tabler in California, accusing Panera of false advertising and fraud. While Panera's former CEO Ron Schaich claimed that Panera's menus continue to be completely void of artificial flavors, sweeteners, and ingredients, Tabler argues against

3630-545: The settlement. Starting on March 23, 2024, Panera Bread experienced a nation-wide system outage that impacted its website, mobile application, and internal systems. Employees stated that their schedules could not be viewed, internal systems for tracking inventory and orders were inaccessible, and hours worked were not being tracked. Customers were not able to redeem coupons and rewards, as the mobile application stated "essential maintenance and enhancements" were being performed. However, while members of Panera's subscription service,

3696-582: The site of the first colony in New England, founded in 1620 by the Pilgrims , passengers of the Mayflower . In 1692, the town of Salem and surrounding areas experienced one of America's most infamous cases of mass hysteria , the Salem witch trials . In the late 18th century, Boston became known as the "Cradle of Liberty" for the agitation there that led to the American Revolution . The Greater Boston region has played

3762-615: The site was taken offline. Panera was notified privately about the vulnerability in August 2017 but failed to fix it until after it was disclosed publicly eight months later. Panera said the leak affected fewer than 10,000 customers and had been fixed. On October 28, 2020, Panera announced they would add pizza to their menu to increase dinner options for customers. Panera announced on August 25, 2021, that it had merged with Caribou Coffee and Einstein Bros. Bagels to form Panera Brands. In August 2022,

3828-399: The system outage. In 2005, Panera ranked 37th on Bloomberg BusinessWeek ' s list of "Hot Growth Companies", earning $ 38.6 million with a 42.9 percent increase in profits. In a 2008 Health magazine study, Panera Bread was judged North America's healthiest fast casual restaurant . In 2009 and 2012, Zagat named Panera one of the most popular restaurants for eating on the go. Panera

3894-522: The time of the announcement, the company said it was 21% cage-free in the roughly 70 million eggs it used in 2015. In December 2016, it published its third animal welfare progress report, announcing new efforts to improve broiler chicken welfare. In 2021, Panera announced that it had transitioned to cage-free eggs for 65% of its egg supply but not yet the remaining 35%. Panera Bread includes a cool food pledge in its campaign to curb global warming. Though associated with high carbon emissions, meat consumption in

3960-511: The use of genetically modified organisms (GMOs), making it the first food chain in the country to question the safety and environmental friendliness of these foods. The Day-End Dough-Nation program provides unsold bread and baked goods to local area hunger relief agencies and charities. Panera Bread bakery-cafes donate $ 100 million worth of unsold bread and baked goods annually to local organizations in need. Panera also supports events held by nonprofit organizations serving those in need by donating

4026-488: Was also rated No. 1 for Best Healthy Option, Best Salad, and Best Facilities, among restaurants with fewer than 5,000 locations in 2009. Chain store In 1792, Henry Walton Smith and his wife Anna established W.H. Smith as a news vending business in London that would become a national concern in the mid-19th century under the management of their grandson William Henry Smith . The world's oldest national retail chain,

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4092-631: Was filed against the company in February 2008, alleging it failed to disclose material adverse facts about the company's financial well-being, business relationships, and prospects. In February 2011, Panera agreed to pay $ 5.75 million to shareholders while admitting no wrongdoing, settling the lawsuit. In November 2010, Panera Bread relocated its headquarters to Sunset Hills while vacating its Richmond Heights headquarters and Brentwood, Missouri offices. The company leased additional space for its headquarters in 2013. In May 2014, Panera unveiled "Panera 2.0",

4158-507: Was free of artificial colors, flavors, sweeteners, and preservatives . JAB Holding Company acquired the company on July 11, 2017, for $ 7.5 billion. Panera announced on November 8, 2017, that founder Ron Shaich was stepping down as CEO, and company president Blaine Hurst would take over. Shaich remained chairman. The company also announced the acquisition of Au Bon Pain . Panera divested Tatte Bakery & Café to Act III Holdings, LLC, owned by Shaich in January 2018. In January 2018,

4224-723: Was last publicly traded in 2017 before being acquired by JAB Holding for $ 7.5 billion. In 2010, the company's nonprofit foundation created Panera Cares, a " Pay what you can ", pay it forward (PIF), and traditional charitable behavior restaurant in its home market of St. Louis. CEO Ron Shaich based the idea on an NBC profile of the SAME Cafe in Denver , Colorado. It later expanded the concept to Dearborn, Michigan ; Portland, Oregon ; Chicago ; and Boston . Several of their sites served 3,500 customers weekly. The Panera Cares in Chicago shut down at

4290-480: Was later reduced by Panera in December 2023, with the 30-ounce drink reduced to 237 mg and the 20-ounce to 158 mg. In May 2024, the company announced they would begin phasing out the drink. In February 2024, Panera settled a class-action lawsuit for $ 2 million, which accused the company a year beforehand of misleading customers from 2020 to 2021 about its costs for delivery orders. Panera did not admit fault in

4356-447: Was settled in June 2012. In 2016, a lawsuit was filed after an employee at a Natick, Massachusetts , store put peanut butter on a sandwich, despite being informed that the person receiving the sandwich had a peanut allergy . The plaintiffs charged the company and those employees involved with intentional infliction of emotional distress and negligent infliction of emotional distress as well as assault and battery . The recipient of

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