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61-578: The Natural Heritage Ministerial Board was established under the Act, to provide a mechanism for liaison between the Environment and Agriculture Ministers on matters relating to the account. The Natural Heritage Trust was set up in 1997 by the Natural Heritage Trust of Australia Act 1997 , with the main objective being "to conserve, repair and replenish Australia’s natural capital infrastructure". The fund

122-403: A National Reserve System aimed at protecting, for future generations , a representative sample of Australia's diverse range of flora, fauna and eco-systems. As part of this effort, Aboriginal Australian and Torres Strait Islander owners of lands and seas were asked, and many who were interested in re-establishing effective indigenous land management agreed to participate in this endeavour. At

183-620: A changing climate". The first phase of the program began in July 2008, with over A$ 2 billion allocated to it, and ended in June 2013. An assessment of this phase was reported on, and a second phase was to be implemented from 2013. In 2013 the government announced that Caring for our Country would be combined with the National Landcare Program(me). This was at this point dubbed "Caring for our Country 2013-2018", with accompanying description that

244-433: A definitive agreement with Telstra on 23 June 2011 , estimated to be worth A$ 9 billion post-tax net present value , building upon the signing of a financial heads of agreement a year beforehand. Telstra agreed to "disconnect" its Internet customers from the copper and hybrid fibre-coaxial networks in areas where FTTP has been installed, and agreed to lease dark fibre , exchange space and ducts to NBN Co. As part of

305-630: A major sponsor of the V8 Supercars car racing championship through its BigPond brand and directly sponsored the Sydney Telstra 500 event, the final round of the series held at Sydney Olympic Park . The sport ended this deal at the conclusion of the 2012 season. Telstra had naming rights to the Docklands Stadium in Melbourne from 2002 until 2009. Telstra is also the naming rights sponsor of

366-784: A national conference of Aboriginal Australians and Torres Strait Islanders held in 1997, it was agreed and resolved by the delegates present that a new class of "Indigenous" protected area should be formed as follows: An Indigenous Protected Area is [to be] governed by the continuing responsibilities of Aboriginal and Torres Strait Islander peoples to care for and protect lands and waters for present and future generations... Indigenous Protected Areas may include areas of land and waters over which Aboriginal and Torres Strait Islanders are custodians , and which shall be managed for cultural biodiversity and conservation, permitting customary sustainable resource use and sharing of benefit. The first trialling of this new environmental partnership aimed at adding

427-400: A new website, including the ability for customers to link their online accounts to their Facebook identity. In March 2014, Telstra announced a new digital development program called "Digital First" with a stated aim to conduct 65 to 70 percent of its transactions online. Telstra published a white paper sharing some key metrics of its digital program: In September 2014, Telstra announced

488-591: A partnership with eVTOL racing series Airspeeder . The deal centred around providing a service to transmit terabytes of data for vehicle to vehicle and vehicle to infrastructure communications for the EXA series. This deal incorporated on-vehicle branding for Telstra. In November 1997, the Australian government sold the first tranche of its Telstra shares, 4.29 Billion shares, publicly at a price of $ 3.40 per share to institutional investors and $ 3.30 to retail investors. This sale

549-553: A pillar of the corporation’s social responsibility ethos according to Telstra’s head of social services Gerard Devan and the Telstra foundation. The following table shows total complaints handled by the Telecommunications Industry Ombudsman (TIO) 2010–2015, and of those, the ones made against Telstra. In February 2011, Telstra announced the formation of Telstra Digital under the leadership of Gerd Schenkel who

610-472: A publicly listed company with a market capitalisation of approximately $ 600m (June 2016). In February 2011, Telstra announced the creation of an additional 100 retail stores within three years. The carrier opened the world's first Android store, called " Androidland ", on Bourke Street , Melbourne, Australia, in December 2011. These developments built on Telstra's T[life] concept stores it had launched in

671-548: A result of Australian Federation. Prior to 1901, telecommunications were administered by each colony. On 1 July 1975, separate commissions were established by statute to replace the PMG. Responsibility for postal services was transferred to the Australian Postal Commission (Australia Post). The Australian Telecommunications Commission (ATC), trading as Telecom Australia , ran domestic telecommunication services. In 1989,

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732-499: A variety of habitats that includes deserts and savannas , giving plant and animal species the space they need to manoeuvre around threats like bushfires and climate change . Two new areas were declared in Western Australia in 2020, bringing the total number to 78. In September 2021, a further seven IPAs were declared, which will lead to IPAs comprising more than half of Australia's National Reserve System. In May 2022,

793-568: Is Australia's largest telecommunications company by market share. Telstra has a long history in Australia, originating together with Australia Post as the Postmaster-General's Department upon federation in 1901. Telstra had transitioned from a state-owned enterprise to a fully privatised company by 2006. Australia's telecommunications services were originally controlled by the Postmaster-General's Department (PMG), formed in 1901 as

854-575: Is a region defined by the Commonwealth , state and territory governments - 56 of which derived from assessments related to the selections made for the National Action Plan for Salinity and Water Quality (NAP) priority regions. The Australian National Land and Water Resources Audit data provided the groundwork for creating the regions. This included information on regions significantly affected by salinity and water quality, and regions where there

915-651: Is also supported by federal government initiatives such as the Biodiversity Fund program (established 2011), the Green Army (launched 2014), Working on Country Indigenous rangers program, and each state and territory also undertakes significant conservation efforts, as do local governments , NGOs and industry. The government invested A$ 1 billion through the National Landcare Program, Phase One, over four years from 2014–15 to 2017–18, including support for

976-441: Is available online from several sources. New South Wales IPAs include: Northern Territory IPAs include: Queensland IPAs include: South Australian IPAs include: Tasmanian IPAs include: Victorian IPAs include: Western Australian IPAs include: New areas declared September 2021: As of 2022 , there are 20 new proposed IPAs under consultation at the following locations: The World Future Council (WFC) awarded

1037-544: Is commonly referred to as "T1". In October 1999, the Australian government sold the second tranche of its Telstra shares under the "T2" program for $ 7.80 per share to institutional investors and $ 7.40 to retail investors. In November 2006, the government sold a third tranche of its shares, "T3", at $ 3.60 per share. Since its privatisation, Telstra shares have hit a low of just over $ 2.50 per share in late 2010. Since then, Telstra shares have risen to $ 5 per share in December 2013 and $ 6 per share in December 2014. On 17 May 2019

1098-415: Is derived from the word Telecom Australia ("Tel" from Tel ecom and "stra" from Au stra lia). The corporation then traded under the "Telstra" brand internationally and "Telecom Australia" domestically until uniform branding of "Telstra" was introduced throughout the entire organisation in 1995, following an unsuccessful attempt to register the trademark "Telecom Australia". Telstra has faced competition since

1159-437: Is for customer service to be fundamental to everything we do". In August 2011, Telstra Digital announced expansion of customer service into social media with 24/7 coverage. By November 2012, Telstra claimed 140,000 live chats for the month and a growth rate of this service of 600% p.a. In October 2013, Telstra announced that it had grown its Live Chat workforce to 600 and its social media workforce to 30. Customer Service became

1220-524: Is formally recognised by the Australian Government as being part of its National Reserve System . The areas may comprise land and sea, and are managed by Indigenous groups for the conservation of biodiversity . Managing IPAs also helps to protect the cultural values of their country for future generations, and has benefits for Indigenous health, education, economic and social cohesion. As of 2020, there were 78 IPAs, covering around 46.53% of

1281-753: The Environment and Agriculture Ministers (as of June 2020 jointly responsible for the Department of Agriculture, Water and the Environment , along with the Minister for Resources and Water ) on all matters relating to jointly managed programs funded through the Natural Heritage Trust (NHT) of Australia Account. As of June 2020, the Board supports the design and delivery of the National Landcare Program. It also oversees and makes decisions on related programs funded through

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1342-725: The Nantawarrina Indigenous Protected Area was declared. At the opening ceremony in 1998, Nantawarrina was declared "the first Indigenous Protected Area in South Australia, Australia and internationally" by Gurtrude Johnson, an Adnyamathanha traditional owner . By 2007 the kind of partnership agreed and started with the Nantawarrina Indigenous Protected Area had grown to include 23 declared Indigenous Protected Areas covering close to 170,000 km (66,000 sq mi), or 23 per cent of

1403-549: The National Reserve System . By agreeing to establish Indigenous Protected Areas, Aboriginal Australians and Torres Strait Islander peoples contributed two-thirds of all new additions to Australia's National Reserve System over the decade 1997–2007. In July 2012, The Nature Conservancy , alongside the Central Land Council and government representatives from Australia’s National Reserve System , helped announce

1464-726: The National Rugby League Premiership. Telstra is also the principal sponsor of Swimming Australia . They also sponsored the Minardi team for the 2002 Formula One season , and the Rally Australia 2006 Championships. Telstra also had the naming rights (under TelstraClear ) for the TelstraClear Pacific events centre in Manukau City , New Zealand. In September 2021 Telstra solutions and Telstra Purple announced

1525-471: The federal government began to privatise the corporation. The first three stages were initiated by the Liberal–National Coalition 's Howard government : the first, informally known as "T1" (with shares priced at $ 3.30), occurred in 1997. "T2" ($ 7.40) followed in 1999; "T3" ($ 3.60) in 2006. In T1 , the government sold one third of its shares in Telstra for A$ 14 billion and publicly listed

1586-667: The ATC introduced new buildings and frameworks. In 1993, the Overseas Telecommunications Commission , a separate government body established in 1946, was merged with the Australian Telecommunications Corporation into the short-lived Australian and Overseas Telecommunications Corporation (AOTC) which continued trading under the established identities of Telecom and OTC. The AOTC was renamed to Telstra Corporation Limited in 1993. The name "Telstra"

1647-694: The Australian Business of the Year award, the MYOB Small Business Award, and the National Aboriginal & Torres Strait Islander Art Award (NATSIAA) which has become known as the Telstra Award. Notable past winners include Vaxine , APS Plastics , and eWAY . Telstra also set up a social services CEO round table under Gerard Devan which acted as a "Think Tank" to the sector. Telstra was

1708-640: The Australian Government to establish an Indigenous Protected Area on their lands/seas. However, an Indigenous Protected Area can only come into existence where: Most IPAs are dedicated under IUCN Categories 5 and 6, which promote a balance between conservation and other sustainable uses to deliver social, cultural and economic benefits for local Indigenous communities. Indigenous rangers are employed to work in IPAs as well as in other remote areas of Australia, on land management and related projects. IPA data

1769-461: The Future Fund sold off another $ 2.4 billion worth of shares, reducing the government's stake in Telstra to 10.9%. In August 2011, under Labor 's Gillard government , the Future Fund sold its remaining " above market weight " Telstra shares, reducing its holding to 0.8% of the shares, effectively completing Telstra's privatisation. With more than one million shareholders, Telstra is currently

1830-593: The Government on the new network. Telstra also has pay TV and owns 35% of the Australian media company Foxtel. The Overseas Telecommunications Commission (OTC) was established by an Act of Parliament in August 1946. It inherited facilities and resources from Amalgamated Wireless Australasia Limited (AWA) and Cable & Wireless , and was charged with responsibility for all international telecommunications services into, through and out of Australia. On 1 February 1992, it

1891-459: The Landcare Networks, 20 Million Trees and Australia's 56 regional natural resource management (NRM) organisations. The second phase of the National Landcare Program began in July 2017 and is due to be delivered until June 2023, with funding of around A$ 1 billion . The Natural Heritage Ministerial Board, established by the Act, provides the formal mechanism for liaison and cooperation between

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1952-892: The NHT Account, including the Reef Plan 2050 and the Indigenous Protected Areas programs. The Board consists of the Environment Minister and the Agriculture Minister. Section 43 of the Act requires the Minister to prepare an annual report on the operation of the Natural Heritage Trust of Australia Account. As of June 2020, the NHT account is funding a program known as Phase Two of the National Landcare Program. It aims to address such issues as loss of vegetation; soil degradation ;

2013-677: The National Broadband Network RFP process on 15 December 2008. In response, Telstra announced that it would raise speeds on its existing Next G network and HFC "cable" network so that they both offer higher speeds than the RFP for the NBN requires. Following Telstra's exclusion from the National Broadband Network bidding process Telstra's share price suffered the biggest one-day percentage fall in its history. NBN Co Limited signed

2074-549: The National Landcare Program, merged with Caring for Our Country, was announced in 2014, with a budget of A$ 1 billion over 4 years. This was a reduction of A$ 471.6 million from the previous forward estimates . The savings were diverted to other programs, such as the Reef 2050 Long-term Sustainability Plan (Reef Plan 2050) for the Great Barrier Reef . The 2015 Senate Standing Committee report on Landcare (SECRC 2015) considered that

2135-496: The National Reserve system. In September 2021, a further seven IPAs were declared, which will lead to IPAs comprising more than half of Australia's National Reserve System. Indigenous rangers are employed to work in IPAs as well as in other remote areas of Australia, on land management and related projects. During the 1990s the Australian Government was working in cooperation with State and Territory Governments to build

2196-583: The agreement, Telstra would not be able to market their mobile network as an alternative to the NBN for a number of years. Telstra remains the owner of its networks. On 18 October 2011, Telstra shareholders overwhelmingly approved the deal. On 14 December 2014 it was announced that in a A$ 11b renegotiated deal Telstra will transfer ownership of its copper and hybrid fibre-coaxial (HFC) networks to NBN while disconnecting premises from these networks. This ownership allows NBN Co to use these networks "where it sees fit in for its multi-technology NBN rollout." Under

2257-575: The apps reached 2.5 million downloads. At a results announcement, CEO David Thodey remarked that "the group's new online strategy was delivering" in the context of a 28% reduction of inbound service calls. Telstra estimated that its digital program will provide productivity benefits of $ 100 million in the 2013 financial year from lower printing costs, decreasing commissions to third parties, and reduced dependence on call centre staff. In October 2012, Telstra's CEO David Thodey stated, "The rise of online and social media had 'fundamentally changed

2318-606: The company on the Australian Stock Exchange. In 1998, a further 16% of Telstra shares were sold to the public, leaving the Australian government with 51% ownership. In 2006, T3 was announced by the government and was the largest of the three public releases, reducing the government's ownership of Telstra to 17%. The 17% remainder of Telstra was placed in Australia's Future Fund , a sovereign wealth fund established mainly to meet future liabilities for payment of superannuation to retired federal public servants . In 2009,

2379-493: The delivery of the second phase of Caring for our Country was through two specific streams, "Sustainable Environment" and "Sustainable Agriculture". ( A$ 316.7 million was paid in 2013–14 as part of the first year of phase 2 of Caring for our Country. The National Landcare Program was established in 1992, and along with NHT and Caring for Our Country provided community-based funding for improving land management practices and delivering environmental outcomes. A new revised version of

2440-480: The early 1990s from Optus (Australia's second largest communication company) and a number of smaller providers. Telstra once retained ownership of the fixed-line telephone network, but since the nationwide upgrade to the National Broadband Network (NBN), the Australian Government now has legal ownership of these lines since 2007, though Telstra has played a big part in this upgrade supplying resources to

2501-615: The early 2000s. In October 2011, Telstra launched a new brand identity and colour scheme. The new identity launched with the slogan "It's how we connect", and features the "T" from the previous logo in a variety of colors. This was followed by a "brand refresh" in February 2014 and again in 2016. In 2013, Telstra was assessed as Australia's third most valuable brand, after Woolworths and BHP Billiton . In 2016 Telstra became Australia's most valuable brand, which it maintained in 2017. Telstra sponsors numerous awards around Australia, including

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2562-760: The edge" by Deloitte 's Centre for the Edge. In September 2011, Telstra Digital launched a new account services portal to help achieve its goal of managing 35% of Telstra's transactions. In October 2011, Telstra Digital announced a new mobile smartphone optimised version of its website. In November 2011, Telstra Digital launched an iPhone app on a trial basis as well as a new online mobile phone shop. In July 2012, Telstra Digital launched smartphone and Facebook apps for customers to manage their Telstra accounts and in November 2012, Telstra claimed that over 700,000 customers had downloaded those apps. In August 2013, Telstra revealed that

2623-640: The executive director of Telstra Digital Gerd Schenkel left Telstra to become CEO of a fintech company. Telstra owns and operates a series of retail stores known as Telstra Stores. Some are directly owned and operated by Telstra and some are operated by licensees. As of May 2016, Telstra has a total of 360 retail stores across Australia. This includes several new 'Discovery' stores, where Telstra has invested millions in redesigning key stores based on local requirements. These designs include new displays, accessory shops, digital tickets and free baristas. 109 of Telstra's stores are owned and operated by Vita Group ,

2684-542: The first proposed Indigenous Protected area was held by the South Australian Aboriginal Lands Trust (on a 99-year lease, for the Adnyamathanha people ), and, by 26 August 1998, an agreement had been reached to see the people of Nepabunna Aboriginal community engaged and some employed in restoring the landscape to its former natural and cultural value, and Australia's first Indigenous Protected Area,

2745-480: The head. In September 2016, Telstra Health was awarded a $ 220m government contract amidst claims of "lack of transparency". Indigenous Protected Area An Indigenous Protected Area ( IPA ) is a class of protected area used in Australia ; each is formed by voluntary agreement with Indigenous Australians , and declared by Aboriginal Australians and Torres Strait Islander representative organisations. Each

2806-426: The incoming Labor government under Anthony Albanese committed to boosting the funding for managing the IPAs to the tune of A$ 10 million annually; also to doubling the number of Indigenous rangers to 38,000 by 2030, and also to improving gender diversity in employment. Aboriginal Australian and Torres Strait Islander land and sea owners (including native title holders ) may be encouraged, or themselves apply to

2867-471: The introduction of pest weeds and animals; changes in water quality and flows; and changes in fire regimes . The Natural Heritage Trust was a partner in funding of projects identified by the National Action Plan for Salinity and Water Quality (NAP) and subsequently the funding of projects within the context of the Natural Resource Management regions. A Natural Resource Management region

2928-671: The launch of the Southern Tanami Indigenous Protected Area . This Indigenous Protected Area is Australia’s largest land reserve, spanning 10,150,000 hectares (25,100,000 acres). It protects important pieces of the Northern Territory ’s natural legacy. Included in the Southern Tanami reserve are much of Lake Mackay —Australia’s second-largest lake—and an enormous swathe of the Tanami Desert. This IPA links

2989-686: The leadership of David Thodey , Telstra embarked upon a transformation agenda to become more sales and service focused. As part of that, an ambitious customer service agenda was defined. In 2014, Telstra was named "most respected company" by the Australian Financial Review newspaper. Early in 2010, Telstra announced the creation of a $ 1 billion "fighting fund" to be used in a concerted effort to win back market share in key product categories. This effort seems to have paid off with strong sales momentum announced in February 2011. As part of its new strategy, Telstra announced that its "goal

3050-415: The most widely held ASX-listed company. On 26 November 2008, Telstra submitted a non-complying tender issued by the federal government to build a National Broadband Network , a 12-page letter proposing a $ 5 billion broadband network covering between 80 and 90 percent of the Australian population in major cities, despite the tender requiring 98 percent coverage. As a result, Telstra was removed from

3111-524: The new class of Protected Areas to Australia's National Reserve System, was with the Adnyamathanha people of Nepabunna Aboriginal community, volunteering 580 square kilometres (220 sq mi) of rugged limestone hills, siltstone flats, springs and waterholes between the Flinders Ranges and Gammon Ranges National Parks to be managed as an Indigenous Protected Area. The land selected for

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3172-498: The opening of a "Digital Transformation Centre" in Sydney to design and built new digital tools for its service systems. In June 2014, Telstra disclosed that it had 3 million customers on "electronic billing" saving it $ 3 million per month in costs. Telstra also mentioned that live chat accounted for 10% of total contact centre activity. In December 2015, Telstra Digital launched customer service on Periscope . In October 2016,

3233-506: The reduction in funding for Landcare would have a detrimental impact on NRM in Australia. The overall objectives of the new Landcare model were largely consistent with Caring for our Country, and although investment in the regional stream decreased, investment in NRM has been supplemented by other government programs, including new investments in Australian biosecurity . The management of biodiversity

3294-630: The responsibility of the " Caring for Our Country " initiative. Caring for Our Country built on the foundations of the NHT program and integrated other NRM programs such as Landcare (aka the National Landcare Program(me)), the Environmental Stewardship Program, National Wildlife Corridors, and Working on Country. Its objective was "to achieve an environment that is healthier, better protected, well managed and resilient and that also provides essential ecosystem services in

3355-628: The shares closed on the ASX at $ 3.56 up from a twelve-month low of $ 2.547 per share In February 2014, Telstra raised its dividend from 14c to 14.5c per share. Amid the global pandemic crisis of the coronavirus in 2020, Telstra was one of three companies of the ASX 200 to gain in the week starting 15 March. It increased by 1.8 percent on the Australian Securities Exchange. In January 2014, Telstra announced its intention to sell 70% of Sensis to Platinum Equity for $ 454 million. Sensis

3416-452: The way' which the company communicated with its customers". In a 2015 Deloitte report, Telstra disclosed that its "CrowdSupport" service community had generated 200,000 pieces of user-generated content. In August 2016, Telstra disclosed that "more than 60%" of visitors to "CrowdSupport" manage to find an answer on the community. In February 2013, Telstra introduced the ability to pay its bills via PayPal. And in June 2013, Telstra launched

3477-434: Was hired from National Australia Bank / UBank . Telstra Digital's initial purpose was to improve the use of digital channels for customer service. In April 2011, Telstra Digital relaunched its web homepage design. In July 2011, Telstra Digital launched "CrowdSupport", an online forum to crowd source customer service. As of July 2017, Telstra's "CrowdSupport" had 463,000 posts. It was also cited as an example of "scaling at

3538-547: Was merged with Australia's domestic telecommunications carrier, the Australian Telecommunications Corporation Limited ("Telecom"), to create the Australian and Overseas Telecommunications Corporation Limited (AOTC). The new organisation underwent a corporate identity review and was subsequently renamed Telstra Corporation Limited ("Telstra") for international business in 1993 and domestic business in 1995. Beginning in 1997 and finalizing in 2011,

3599-472: Was potential for cost-effective preventative action. The National Action Plan for Salinity and Water Quality (NAP) started in 2000 and 2001 and ended a round of funding in 2008. Telstra Telstra Group Limited is an Australian telecommunications company that builds and operates telecommunications networks and markets related products and services. It is a member of the S&;P/ASX 20 stock index, and

3660-416: Was said to have once been "one of Telstra's most lucrative businesses" and reportedly "has been under pressure in recent years amid competition from more agile digital alternatives such as Google". In February 2014, Telstra was reportedly seeking to reduce Sensis employment by 400 to 1,000 positions. In September 2013, Telstra launched a new health business unit – Telstra Health and hired Shane Solomon as

3721-422: Was set up with the proceeds ( A$ $ 1.35 billion ) of the partial sale of Telstra . Money from the NHT account must be spent on the environment, sustainable agriculture and natural resources management. The NHT allocated funding on a regional, community (through Envirofund), state or national level to various Natural Resource Management organisations until 2008, when the activities of the Natural Heritage Trust became

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