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33-439: In the 2022–2023 school year, the school had an enrollment of 1,646 students and 75.3 classroom teachers (on an FTE basis), for a student–teacher ratio of 21.8. 40.9% of students were eligible for free or discounted lunch. Mission Viejo has been an International Baccalaureate (IB) school since July 1985. This program, taught to 80 students, is for academically talented and highly motivated students sponsored and administered by

66-405: A control . Lastly, its actions can have a temporal construct of time . Performance indicators differ from business drivers and aims (or goals). A school might consider the failure rate of its students as a key performance indicator which might help the school understand its position in the educational community, whereas a business might consider the percentage of income from returning customers as

99-601: A consistent measure of the performance of NHS population screening activities, and publication of up to four main KPIs for the most important contracts outsourced by each UK government department is seen as a measure helping to increase transparency in the delivery of public services. Human Resource Management In practice, overseeing key performance indicators can prove expensive or difficult for organizations. Some indicators such as staff morale may be impossible to quantify. As such, dubious KPIs can be adopted that can be used as

132-585: A monetary value but in a business context they do contribute to the company's profitability. These are some of the examples: Many of these customer KPIs are developed and managed with customer relationship management software. Faster availability of data is a competitive issue for most organizations. For example, businesses that have higher operational/credit risk (involving for example credit cards or wealth management) may want weekly or even daily availability of KPI analysis, facilitated by appropriate IT systems and tools. Overall equipment effectiveness (OEE)

165-488: A particular element of an activity . An activity can have four elements: input, output, control, and mechanism. At a minimum, activity is required to have at least an input and an output. Something goes into the activity as an input ; the activity transforms the input by changing its state , and the activity produces an output . An activity can also enable mechanisms that are typically separated into human and system mechanisms. It can also be constrained in some way by

198-407: A person working 20 hours would have an FTE value of 0.5. Certain industries may adopt 35 hours, depending on the company, its location and the nature of work. Whole-time equivalent (WTE) is the same as FTE and applies also to students in education. Full-time equivalent students is one of the key metrics for measuring enrollment in colleges and universities. The measure is often annualized to cover

231-447: A potential KPI. The key stages in identifying KPIs are: Key performance indicators (KPIs) are ways to periodically assess the performances of organizations, business units, and their division, departments and employees. Accordingly, KPIs are most commonly defined in a way that is understandable, meaningful, and measurable. They are rarely defined in such a way that their fulfillment would be hampered by factors seen as non-controllable by

264-414: A quarter is defined as 411.25 hours ([35 hours per week × (52 weeks per year – 5 weeks' regulatory vacation)] / 4), then someone working 100 hours during that quarter represents 100/411.25 = 0.24 FTE. Two employees working in total 400 hours during that same quarterly period represent 0.97 FTE. The U.S. Office of Management and Budget , or OMB, the president's budget office, will often place upper limits on

297-442: A result of processing the existing signals may represent the high-level machine performance. These representative signals can be KPI for the machine. Key performance indicators define a set of values against to which measure. These raw sets of values, which can be fed to systems that aggregate the data, are called indicators . There are two categories of measurements for KPIs. An 'indicator' can only measure what 'has' happened, in

330-498: A rough guide rather than a precise benchmark. Key performance indicators can also lead to perverse incentives and unintended consequences as a result of employees working to the specific measurements at the expense of the actual quality or value of their work. Sometimes, collecting statistics can become a substitute for a better understanding of the problems, so the use of dubious KPIs can result in progress in aims and measured effectiveness becoming different. For example, during

363-492: A variety of goals, including lean manufacturing objectives, minority business enterprise and diversity spending, environmental "green" initiatives, cost avoidance programs and low-cost country sourcing targets. Suppliers can implement KPIs to gain a competitive advantage . Suppliers have instant access to a user-friendly portal for submitting standardized cost savings templates. Suppliers and their customers exchange vital supply chain performance data while gaining visibility to

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396-542: Is a set of broadly accepted nonfinancial metrics that reflect manufacturing success. Most professional services firms (for example, management consultancies, systems integration firms, or digital marketing agencies) use three key performance indicators to track the health of their businesses. They typically use professional services automation (PSA) software to keep track of and manage these metrics. Businesses can utilize supply chain KPIs to establish and monitor progress toward

429-527: Is a type of performance measurement . KPIs evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages. KPIs provide a focus for strategic and operational improvement, create an analytical basis for decision making and help focus attention on what matters most. Often success is simply the repeated, periodic achievement of some levels of operational goal (e.g. zero defects , 10/10 customer satisfaction), and sometimes success

462-404: Is also linked to another key metric—research funding which is often required to attract researchers. In Australia, the equivalent to FTE for students is EFTSL ( Equivalent Full-Time Student Load ). A professor teaches two undergraduate courses, supervises two undergraduate projects and supervises four researchers by thesis only (i.e. researchers do not take any courses). Each undergraduate course

495-499: Is calculated based on the total number of hours worked by all employees throughout the year, irrespective of the total numbers employed at any point in time, prevents agencies from using such a strategy. Although the generally accepted human-resources meaning for the "E" in FTE is "equivalent", the term is often overloaded in colloquial usage to indicate a "direct, as opposed to contract, full-time employee". The term WYE (work year equivalent)

528-429: Is defined in terms of making progress toward strategic goals. Accordingly, choosing the right KPIs relies upon a good understanding of what is important to the organization. What is deemed important often depends on the department measuring the performance – e.g. the KPIs useful to finance will differ from the KPIs assigned to sales. Since there is a need to understand well what is important, various techniques to assess

561-538: Is equivalent to a full-time worker or student, while an FTE of 0.5 signals half of a full work or school load. According to the federal government of the United States , FTE is defined by the Government Accountability Office (GAO) as the number of total hours worked divided by the maximum number of compensable hours in a full-time schedule as defined by law. For example, if the normal schedule for

594-440: Is evident in the typical decision-making process (e.g. in management of organisations). When a decision-maker considers several options, they must be equipped to properly analyse the status quo to predict the consequences of future actions. Should they make their analysis on the basis of faulty or incomplete information, the predictions will not be reliable and consequently the decision made might yield an unexpected result. Therefore,

627-502: Is often used instead of FTE when describing the contractor work. In the United Kingdom , full time equivalent equates to the standard 40-hour work week: eight hours per day, five days per week and is the total amount of hours that a single full-time employee has worked over any period. This allows employers to adopt a single metric for comparison with the full-time average. For example, a full week of 40 hours has an FTE value of 1.0, so

660-519: Is worth one-tenth of all credits for the undergraduate program (i.e. 0.1 FTE). An undergraduate project is worth two-tenths of all credits for the undergraduate program (i.e. 0.2 FTE). A research thesis is worth all of the credits for the graduate program (i.e. 1 FTE). The professor's contribution is 29.4 FTEs: To encourage more research some universities offer 2 FTEs or even 3 FTEs for each full-time researcher. Performance indicator A performance indicator or key performance indicator ( KPI )

693-575: The Vietnam War , US soldiers were shown to be effective in kill ratios and high body counts, but this was misleading when used to measure aims as it did not show the lack of progress towards the US goal of increasing South Vietnamese government control of its territory. Another example would be to measure the productivity of a software development team in terms of lines of source code written. This approach can easily add large amounts of dubious code, thereby inflating

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726-498: The Chamber Singers. Full-time equivalent Full-time equivalent ( FTE ), or whole time equivalent ( WTE ), is a unit of measurement that indicates the workload of an employed person (or student) in a way that makes workloads or class loads comparable across various contexts. FTE is often used to measure a worker's or student's involvement in a project, or to track cost reductions in an organization. An FTE of 1.0

759-707: The IB Organization. The students who meet the IB requirements are eligible for the International Baccalaureate Diploma. This school received approximately 80 diplomas in the 2015–2016 school year. Mission Viejo High School has been awarded the Blue Ribbon School and Award of Excellence by the United States Department of Education on three separate occasions, in 1988–89, 1994–96 and 2001–02,

792-469: The average annual full-time equivalent students and is designated by the acronym AAFTE. Academics can increase their contribution by adopting a number of strategies: (a) increase class size; (b) teach new classes; (c) supervise more projects; (d) supervise more researchers. The latter strategy has the advantage of contributing to another key metric in universities—creating new knowledge and in particular publishing papers in highly ranked academic journals . It

825-399: The exact status of cost improvement projects and cost savings documentation. Any business, regardless of size, can better manage supplier performance and overall supply chain performance, with the help of KPIs' robust capabilities, which include: Main KPIs for supply chain management will detail the following processes: In a warehouse , the manager will use KPIs that target best use of

858-637: The facility, like the receiving and put away KPIs to measure the receiving efficiency and the putaway cost per line. Storage KPIs can also be used to determine the efficiency of the storage space and the carrying cost of the inventory. The provincial government of Ontario, Canada has been using KPIs since 1998 to measure the performance of higher education institutions in the province. All post-secondary schools collect and report performance data in five areas – graduate satisfaction, student satisfaction, employer satisfaction, employment rate, and graduation rate. In England, Public Health England uses KPIs to provide

891-645: The highest award an American school can receive. Mission Viejo High School has been recognized six times as a California Distinguished School , in 1988, 1994, 2001, 2009, 2013, and 2024. The school's marching band is part of the Western Band Association . They have competed in the 5A division every year until 2016, in which they began competing in 4A and won their division at the WBA Class Championships. The school offers four different choir classes: Concert Choir, Diablo Chorus, Treble Choir and

924-524: The organizations or individuals responsible. Such KPIs are usually ignored by organizations. KPIs should follow the SMART criteria . This means the measure has a S pecific purpose for the business, it is M easurable to really get a value of the KPI, the defined norms have to be A chievable, the improvement of a KPI has to be R elevant to the success of the organization, and finally it must be T ime phased, which means

957-415: The past tense, so the only type of measurement is descriptive or lagging. Any KPI that attempts to measure something in a future state as predictive, diagnostic or prescriptive is no longer an 'indicator', it is a 'prognosticator' – at this point, it is analytics (possibly based on a KPI) but leading KPIs are also used to indicate the amount of front end loading activities. Performance focuses on measuring

990-442: The present state of the business, and its key activities, are associated with the selection of performance indicators. These assessments often lead to the identification of potential improvements, so performance indicators are routinely associated with 'performance improvement' initiatives. A very common way to choose KPIs is to apply a management framework such as the balanced scorecard . The importance of such performance indicators

1023-400: The proper usage of performance indicators is vital to avoid such mistakes and minimise the risk. KPIs are used not only for business organizations but also for technical aspects such as machine performance. For example, a machine used for production in a factory would output various signals indicating how the current machine status is (e.g., machine sensor signals). Some signals or signals as

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1056-461: The total number of FTE that a given agency may utilize each year. In the past, if agencies were given a ceiling on the actual number of employed workers, which was reported on a given day of the year, the agency could employ more than this number for much of the year. Then, as the reporting deadline approached, employees could be let go to reduce the total number to the authorized ceiling on the reporting date. Providing agencies with an FTE ceiling, which

1089-436: The value or outcomes are shown for a predefined and relevant period. KPIs should be set at a senior level within an organization and cascaded through all levels of management. In order to be evaluated, KPIs are linked to target values, so that the value of the measure can be assessed as meeting expectations or not. Key performance indicators are mostly the non-financial measures of a company's performance – they do not have

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