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139-636: Lax-Kwʼalaams derives from Laxłguʼalaams , also formerly spelled Lach Goo Alams , which means "place of the wild roses". It was an active camping spot of the Gispaxloʼots tribe. In 1834 the Hudson's Bay Company (HBC) set up a trading post there called Fort Simpson , then Port Simpson. The Gispaxlo'ots Tribe enticed the HBC to set up on their camping site and invited all members of the nine Allied Ts'msyen [Tsimshian] Tribes to live there and build their homes. The fort facility

278-465: A "New Discovery" in 1749, and by 1750 was titled Richmond Gulf. The name was changed to Richmond Fort and given the abbreviation RF from 1756 to 1759, it served mainly as a trade goods and provisions storage location. Additional inland posts were Capusco River and Chickney Creek, both circa 1750. Likewise, Brunswick (1776), New Brunswick (1777), Gloucester (1777), Upper Hudson (ca. 1778), Lower Hudson (1779), Rupert, and Wapiscogami Houses were established in

417-433: A consumerist culture, where a high level of consumption was attainable for a wide variety of ordinary consumers rather than just the elite. In Medieval England and Europe , relatively few permanent shops were to be found; instead, customers walked into the tradesman's workshops where they discussed purchasing options directly with tradesmen. In the more populous cities, a small number of shops were beginning to emerge by

556-522: A day, and many consumers across the globe have Internet access both at work and at home. The broad pricing strategy is normally established in the company's overall strategic plan. In the case of chain stores, the pricing strategy would be set by head office. Broadly, there are six approaches to pricing strategy mentioned in the marketing literature: operations-oriented, revenue-oriented, customer-oriented, value-based , relationship-oriented , and socially-oriented. When decision-makers have determined

695-559: A flexible workforce which is available when needed but does not have to be paid when they are not, part-time workers ; as of 2012 70% of retail workers in the United States were part-time. This may result in financial problems for the workers, who while they are required to be available at all times if their work hours are to be maximized, may not have sufficient income to meet their family and other obligations. Retailers can employ different techniques to enhance sales volume and to improve

834-503: A foothold in an existing market, a prospective retail establishment must overcome the following hurdles : When discussing the impact of technology on shopping and retail, e-commerce is often the first thing that comes to mind for retailers. However, technologies such as big data, artificial intelligence, computer vision and the Internet of Things have used data to transform every part of the shopping experience, from browsing to checkout. It

973-440: A form of escapism where they are free to indulge fantasy and freedom. Hedonic shoppers are more involved in the shopping experience. Many different shopper profiles can be identified. Retailers develop customised segmentation analyses for each unique outlet. However, it is possible to identify a number of broad shopper profiles. One of the most well-known and widely cited shopper typologies is that developed by Sproles and Kendal in

1112-498: A full service outlet or minimal service outlet, such as no-service in the case of vending machines; self-service with only basic sales assistance or a full service operation as in many boutiques and speciality stores. In addition, the retailer needs to make decisions about sales support such as customer delivery and after sales customer care. Place decisions are primarily concerned with consumer access and may involve location, space utilisation and operating hours. Retailers may consider

1251-445: A jury of HBC officials and supporters. During the trial, a crowd of armed Métis men led by Louis Riel Sr. gathered outside the courtroom. Although Sayer was found guilty of illegal trade, having evaded the HBC monopoly, Judge Adam Thom did not levy a fine or punishment. Some accounts attributed that to the intimidating armed crowd gathered outside the courthouse. With the cry, " Le commerce est libre! Le commerce est libre! " ("Trade

1390-412: A lack of feedback channels for both parties. In addition, because retail enterprises needed to redevelop client relationships for each transaction, marketing costs were high and customer retention was low. All these downsides to transactional marketing gradually pushed the retail industry towards establishing long-term cooperative relationships with customers. Through this lens, enterprises began to focus on

1529-704: A major remodelling and restoration of retail trade shops planned in 1912. Following the war, the company revitalized its fur-trade and real-estate activities, and diversified its operations by venturing into the oil business. During the Russian Civil War , the company briefly operated in the Siberian far east , even obtaining an agreement with the Soviet government until departing in 1924. The company co-founded Hudson's Bay Oil and Gas Company (HBOG) in 1926 with Marland Oil Company (which merged with Conoco in 1929). Although

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1668-512: A mix of food products and consumable household items such as detergents, cleansers, personal hygiene products. Retailers selling consumer durables are sometimes known as hardline retailers – automobiles , appliances , electronics , furniture , sporting goods , lumber , etc., and parts for them. Specialist retailers operate in many industries such as the arts e.g. green grocers, contemporary art galleries , bookstores , handicrafts , musical instruments , gift shops . To achieve and maintain

1807-587: A month later, the governor and general manager met Banting at the King Edward Hotel to demand a retraction. Banting stated that the reporter had betrayed his confidence, but did not retract his statement and reaffirmed that HBC was responsible for the death of indigenous residents by supplying the wrong kind of food and introducing diseases into the Arctic. As A. Y. Jackson , the Group of Seven painter with whom Banting

1946-449: A multiple-vendor space, operating under a covered roof. Typically, the roof was constructed of glass to allow for natural light and to reduce the need for candles or electric lighting. Some of the earliest examples of shopping arcade appeared in Paris, due to its lack of pavement for pedestrians. While the arcades were the province of the bourgeoisie, a new type of retail venture emerged to serve

2085-479: A noted business disruption called the retail apocalypse in recent years which several retail businesses, especially in North America, are sharply reducing their number of stores, or going out of business entirely. The distinction between "strategic" and "managerial" decision-making is commonly used to distinguish "two phases having different goals and based on different conceptual tools. Strategic planning concerns

2224-973: A noun in 1433 with the meaning of "a sale in small quantities" from the Middle French verb retailler meaning "a piece cut off, shred, scrap, paring". At present, the meaning of the word retail (in English, French, Dutch, German and Spanish) refers to the sale of small quantities of items to consumers (as opposed to wholesale ). Retail refers to the activity of selling goods or services directly to consumers or end-users. Some retailers may sell to business customers, and such sales are termed non-retail activity. In some jurisdictions or regions, legal definitions of retail specify that at least 80 percent of sales activity must be to end-users. Retailing often occurs in retail stores or service establishments, but may also occur through direct selling such as through vending machines , door-to-door sales or electronic channels. Although

2363-479: A permanent retail shop-front. Research from July 2008 suggests that China exhibited a rich history of early retail systems. From as early as 200 BCE, Chinese packaging and branding were used to signal family, place names and product quality, and the use of government imposed product branding was used between 600 and 900 CE. Eckhart and Bengtsson have argued that during the Song dynasty (960–1127), Chinese society developed

2502-706: A product is placed on the shelves has implications for purchase likelihood as a result of visibility and access. Ambient conditions, such as lighting, temperature and music, are also part of the overall retail environment. It is common for a retail store to play music that relates to their target market. Two different strands of research have investigated shopper behaviour. One is primarily concerned with shopper motivations. The other stream of research seeks to segment shoppers according to common, shared characteristics. To some extent, these streams of research are inter-related, but each stream offers different types of insights into shopper behaviour. Babin et al. carried out some of

2641-435: A range of both qualitative and quantitative factors to evaluate to potential sites under consideration. Macro factors include market characteristics (demographic, economic and socio-cultural), demand, competition and infrastructure (e.g. the availability of power, roads, public transport systems). Micro factors include the size of the site (e.g. availability of parking), access for delivery vehicles. A major retail trend has been

2780-600: A rebuilt Fort Langley (1840) on the Lower Fraser to Fort Kamloops by 1850 and the rest of the transportation network to York Factory on the Hudson Bay along with the New Caledonia district fur returns. The Guillaume Sayer trial in 1849 contributed to the end of the HBC monopoly. Guillaume Sayer , a Métis trapper and trader, was accused of illegal trading in furs. The Court of Assiniboia brought Sayer to trial, before

2919-711: A result of the rivalry and were inherently unprofitable. Their combined territory was extended by a licence to the North-Western Territory , which reached to the Arctic Ocean in the north and, with the creation of the Columbia Department in the Pacific Northwest , to the Pacific Ocean in the west. The NWC's regional headquarters at Fort George (Fort Astoria) was relocated to Fort Vancouver by 1825 on

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3058-448: A strictly legal sense, a store that sells the majority of its merchandise directly to consumers, is defined as a retailer rather than a wholesaler. Different jurisdictions set parameters for the ratio of consumer to business sales that define a retail business. Retail markets have existed since ancient times. Archaeological evidence for trade, probably involving barter systems, dates back more than 10,000 years. As civilizations grew, barter

3197-432: A total known value of US$ 2.255 trillion have been announced. The largest transactions with involvement of retailers in/from the United States have been: the acquisition of Albertson's Inc. for US$ 17 billion in 2006, the merger between Federated Department Stores Inc with May Department Stores valued at 16.5 bil. USD in 2005  – now Macy's , and the merger between Kmart Holding Corp and Sears Roebuck & Co with

3336-491: A trading post. The first Fort Langley was subsequently built (1827), establishing an early settlers long lasting presence in current day southern British Columbia. The fur trade in a wet climate turned out to be marginal and quickly evolved into a salmon trade site with abundant supply in the vicinity. The HBC stretched its presence North on the coastline with Fort Simpson (1831) on the Nass River , Fort McLoughlin (1833) and

3475-412: A value of US$ 10.9 billion in 2004. Between 1985 and 2018 there have been 46,755 mergers or acquisitions conducted globally in the retail sector (either acquirer or target from the retail industry). These deals cumulate to an overall known value of around US$ 2,561 billion. The three major Retail M&A waves took place in 2000, 2007 and lately in 2017. However the all-time high in terms of number of deals

3614-478: A very ancient history, dating back to antiquity. Some of the earliest retailers were itinerant peddlers . Over the centuries, retail shops were transformed from little more than "rude booths" to the sophisticated shopping malls of the modern era. In the digital age , an increasing number of retailers are seeking to reach broader markets by selling through multiple channels, including both bricks and mortar and online retailing . Digital technologies are also affecting

3753-455: A wholesale division that purchases blocks of accommodation, hospitality, transport, and sightseeing which are subsequently packaged into a holiday tour for sale to retail travel agents. Some retailers badge their stores as "wholesale outlets" offering "wholesale prices." While this practice may encourage consumers to imagine that they have access to lower prices, while being prepared to trade-off reduced prices for cramped in-store environments, in

3892-538: Is a Canadian retail business group. A fur trading business for much of its existence, it became the largest and oldest corporation in Canada, before evolving into a major fashion retailer, operating retail stores across both the United States and Canada. The company's namesake business division is Hudson's Bay , commonly referred to as The Bay ( La Baie in French). After incorporation by English royal charter in 1670,

4031-475: Is a strong relationship between a store's positioning and the socio-economic status of customers. In addition, the retail strategy, including service quality, has a significant and positive association with customer loyalty. A marketing strategy effectively outlines all key aspects of firms' targeted audience, demographics, preferences. In a highly competitive market, the retail strategy sets up long-term sustainability. It focuses on customer relationships, stressing

4170-650: Is free! Trade is free!"), the Métis loosened the HBC's previous control of the courts, which had enforced their monopoly on the settlers of Red River. Another factor was the findings of the Palliser Expedition of 1857 to 1860, led by Captain John Palliser . He surveyed the area of the prairies and wilderness from Lake Superior to the southern passes of the Rocky Mountains. Although he recommended against settlement of

4309-402: Is important for organizations to embrace digital disruption in order to gain a competitive advantage. When an industry experiences digital disruption, it typically signals that consumer needs are shifting. Retailers enhance their analytics process and make better informed decisions thanks to big data, artificial intelligence, computer vision, and the Internet of Things. The use of data by retailers

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4448-417: Is loosely based on the marketing mix , but has been expanded and modified in line with the unique needs of the retail context. A number of scholars have argued for an expanded marketing, mix with the inclusion of two new Ps, namely, Personnel and Presentation since these contribute to the customer's unique retail experience and are the principal basis for retail differentiation. Yet other scholars argue that

4587-479: Is mostly evident in the following aspects, based on the above-mentioned new technologies: Many leading brands choose to target tourists who specifically travel to shop or spend money while on vacation. According to the Global Retail Tourism Market Report 2019–2023, the value of the global shopping tourism market was estimated to be around $ 1.2 trillion in 2018. The report also forecasts that

4726-399: Is sometimes known as the retail servicescape . The store environment consists of many elements such as aromas, the physical environment (furnishings, layout, and functionality), ambient conditions (lighting, air temperature, and music) as well as signs, symbols, and artifacts (e.g. sales promotions, shelf space, sample stations, visual communications). Retail designers pay close attention to

4865-426: Is the sale of goods and services to consumers , in contrast to wholesaling , which is the sale to business or institutional customers . A retailer purchases goods in large quantities from manufacturers , directly or through a wholesaler, and then sells in smaller quantities to consumers for a profit . Retailers are the final link in the supply chain from producers to consumers. Retail markets and shops have

5004-679: The 1862 Pacific Northwest smallpox epidemic . Today Lax Kwʼalaams is the largest of the seven Tsimshian village communities (882 living in the village) in Canada and hosts the Lax Kw'alaams Band main offices which serves over 4100 members. The Lax Kw'alaams Band has the third largest indigenous membership in BC (over 4100). As of 2024 the Lax-kwʼalaams First Nation has over 4,100 members. There are about 10,000 Tsimshian in British Columbia; they are

5143-690: The Alaska Panhandle by present-day Wrangell . The RAC-HBC agreement (1839) with the Russian American Company (RAC) provided for such a continuing presence in exchange for the HBC to supply the Russian coastal sites with agricultural products. The Puget Sound Agricultural Company subsidiary was created to supply grain, dairy, livestock and manufactured goods out of Fort Vancouver, Fort Nisqually, Fort Cowlitz and Fort Langley in present-day southern British Columbia. The company's stranglehold on

5282-555: The American Revolutionary War , a French squadron under Jean-François de Galaup, comte de Lapérouse captured and demolished York Factory and Prince of Wales Fort in support of the American rebels. In its trade with native peoples, Hudson's Bay Company exchanged wool blankets, called Hudson's Bay point blankets, for the beaver pelts trapped by aboriginal hunters. By 1700, point blankets accounted for more than 60 percent of

5421-659: The Beaver (1836), the first steamship to ever roam the Pacific Northwest for resupplying its coastline sites. The HBC was securing a trading monopoly on the coastline keeping away independent American traders: "By 1837, American competition on the North West Coast was effectively over". The HBC gained more control of the fur trade with both the coastline and inland tribes to access the fur rich New Caledonia district in current day northern British Columbia: "monopoly control of

5560-577: The Deed of Surrender , authorized by the Rupert's Land Act 1868 . At its peak, the company controlled the fur trade throughout much of the English- and later British-controlled North America . By the mid-19th century, the company evolved into a mercantile business selling a wide variety of products from furs to fine homeware in a small number of sales shops (as opposed to trading posts ) across Canada. These shops were

5699-586: The Fraser River . The three boats 40some crew led by the James McMillan were first to officially ever make it to Puget Sound from the continent, to reach its northern end into Boundary Bay and to bypass the mouth of the Fraser. They shortcut through two mainland rivers and a portage in order to finally reach the lower Fraser. Friendly tribes were identified along with subsistence farming land suitable for sustaining

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5838-529: The Netherlands , were sold by the end of 2019. Until March 2020, the company was listed on the Toronto Stock Exchange under the symbol "HBC.TO" until Richard Baker and a group of shareholders took the company private. HBC is, as of 2022, the majority owner of eCommerce companies Saks Fifth Avenue and Saks Off 5th , both established as separate operating companies in 2021. HBC wholly owns SFA,

5977-652: The Nonsuch , commanded by Captain Zachariah Gillam , while the Eaglet was commanded by Captain William Stannard and accompanied by Radisson. On 5 June 1668, both ships left port at Deptford , England, but the Eaglet was forced to turn back off the coast of Ireland. The Nonsuch continued to James Bay , the southern portion of Hudson Bay, where its explorers founded, in 1668, the first fort on Hudson Bay, Charles Fort at

6116-867: The North-West Territories , was brought under Canadian jurisdiction under the terms of the Rupert's Land Act 1868 , enacted by the Parliament of the United Kingdom. The Deed enabled the admission of the fifth province, Manitoba , to the Confederation on 15 July 1870, the same day that the deed itself came into force. During the 19th century the Hudson's Bay Company went through great changes in response to such factors as growth of population and new settlements in part of its territory, and ongoing pressure from Britain. It seemed unlikely that it would continue to control

6255-482: The Retail Format (i.e. retail formula) should be included. The modified retail marketing mix that is most commonly cited in textbooks is often called the 6 Ps of retailing (see diagram at right). The primary product-related decisions facing the retailer are the product assortment (what product lines, how many lines and which brands to carry); the type of customer service (high contact through to self-service) and

6394-649: The Siskiyou Trail , into Northern California as far south as the San Francisco Bay Area , where the company operated a trading post at Yerba Buena ( San Francisco ). The southern-most camp of the company was French Camp , east of San Francisco in the Central Valley adjacent to the future site of the city of Stockton . These trapping brigades in Northern California faced serious risks, and were often

6533-459: The coureurs des bois permission to scout the distant territory". Despite this refusal, in 1659 Radisson and Groseilliers set out for the upper Great Lakes basin. A year later they returned to Montreal with premium furs, evidence of the potential of the Hudson Bay region. Subsequently, they were arrested by French authorities for trading without a licence and fined, and their furs were confiscated by

6672-511: The 100 fastest-growing U.S. retailers based on increases in domestic sales. Since 1951, the U.S. Census Bureau has published the Retail Sales report every month. It is a measure of consumer spending , an important indicator of the US GDP . Retail firms provide data on the dollar value of their retail sales and inventories. A sample of 12,000 firms is included in the final survey and 5,000 in

6811-592: The 13th century. Outside the major cities, most consumable purchases were made through markets or fairs. Market-places appear to have emerged independently outside Europe. The Grand Bazaar in Istanbul is often cited as the world's oldest continuously operating market; its construction began in 1455. The Spanish conquistadors wrote glowingly of markets in the Americas. In the 15th century, the Mexica ( Aztec ) market of Tlatelolco

6950-604: The 17th century, the French colonists in North America, based in New France , operated a de facto monopoly in the North American fur trade . Two French traders, Pierre-Esprit Radisson and Médard des Groseilliers (Médard de Chouart, Sieur des Groseilliers), Radisson's brother-in-law, learned from the Cree that the best fur country lay north and west of Lake Superior , and that there

7089-575: The 1818 Treaty settled the 49th degree parallel border only as far as the Rocky Mountains , the HBC was looking for a site further West in case the parallel border would become further extended at the end of the 10 years joint occupancy term. By 1824, the HBC was commissioning an expedition to travel from the Fort George regional headquarter on the southern shore of the Columbia River all the way to

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7228-477: The 18th century, the typical retail store had no counter, display cases, chairs, mirrors, changing rooms, etc. However, the opportunity for the customer to browse merchandise, touch and feel products began to be available, with retail innovations from the late 17th and early 18th centuries. By the late 18th century, grand shopping arcades began to emerge across Europe and in the Antipodes. A shopping arcade refers to

7367-578: The American Fort Hall , 483 km (300 mi) to the east. In 1837, it purchased Fort Hall, also along the route of the Oregon Trail . The outpost director displayed the abandoned wagons of discouraged settlers to those seeking to move west along the trail. HBC trappers were also deeply involved in the early exploration and development of Northern California . Company trapping brigades were sent south from Fort Vancouver, along what became known as

7506-451: The Atlantic to experiment with catalogue sales. In the post-war period, an American architect, Victor Gruen developed a concept for a shopping mall; a planned, self-contained shopping complex complete with an indoor plaza, statues, planting schemes, piped music, and car-parking. Gruen's vision was to create a shopping atmosphere where people felt so comfortable, they would spend more time in

7645-750: The Columbia River replaced Spokane House in 1825. Fort Umpqua was established in 1832 in present-day southern Oregon after the Willamette River had been explored up toward its headwaters by mainly the NWC. Nisqually House was built during the same year to establish a presence further North on Puget Sound in present-day State of Washington , resulting in Fort Nisqually a few years later closer to present-day Canadian sites. The HBC established Fort Boise in 1834 (in present-day southwestern Idaho) to compete with

7784-534: The East India Company in 1732, which it viewed as a major competitor. Hudson's Bay Company's first inland trading post was established by Samuel Hearne in 1774 with Cumberland House, Saskatchewan . Conversely, a number of inland HBC "houses" pre-date the construction of Cumberland House, in 1774. Henley House, established in 1743, inland from Hudson Bay, at the confluence of the Albany and Kabinakagami Rivers,

7923-486: The HBC controlled nearly all trading operations in the Pacific Northwest region and was based at its headquarters at Fort Vancouver, on the Columbia River . Although claims to the region were by agreement in abeyance, commercial operating rights were nominally shared by the United States and Britain through the Anglo-American Convention of 1818 , but company policy, enforced via Chief Factor John McLoughlin of

8062-518: The HBC paddle wheeler Distributor were responsible for spreading the influenza virus down the Slave River and Mackenzie River . Less than a decade after the 1918 global flu pandemic , a similar virus spread territory-wide over the summer and autumn, devastating the aboriginal population of the north. Returning from the trip, Banting gave an interview in Montreal with a Toronto Star reporter under

8201-399: The HBC. It became operative for the outfit of 1780 and was the first joint-stock company in Canada and possibly North America. The agreement lasted one year. A second agreement established in 1780 had a three-year term. The company became a permanent entity in 1783. By 1784, the NWC had begun to make serious inroads into the HBC's profits. The North West Company (NWC) was the main rival in

8340-598: The Royal Navy in the Battle of Hudson's Bay (5 September 1697), the largest naval battle in the history of the North American Arctic. D'Iberville's depleted French force captured York Factory by laying siege to the fort and pretending to be a much larger army. The French retained all of the outposts except Fort Albany until 1713. A small French and Indian force attacked Fort Albany again in 1709 during Queen Anne's War but

8479-540: The West. The Society floated £2 million in public shares on non-ceded land held ostensibly by the Hudson's Bay Company as an asset and leveraged this asset for collateral for these funds. These funds allowed the Society the financial means to weather the financial collapse of 1866 which destroyed many competitors and invest in railways in North America. In 1869, after rejecting the American government offer of CA$ 10   million,

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8618-463: The advanced one. The advanced estimated data is based on a subsample from the US CB complete retail and food services sample. Retail is the largest private-sector employer in the United States, supporting 52 million working Americans. In 2011, the grocery market in six countries of Central Europe was worth nearly €107bn, 2.8% more than the previous year when expressed in local currencies. The increase

8757-540: The agreement that his statements on HBC would remain off the record. The newspaper nonetheless published the conversation, which rapidly reached a wide audience across Europe and Australia. Banting was angry at the leak, having promised the Department of the Interior not to make any statements to the press prior to clearing them. The article noted that Banting had given the journalist C. R. Greenaway repeated instances of how

8896-468: The area of modern-day Canada, and stretches into the present-day north-central United States . The specific boundaries remained unknown at the time. Rupert's Land would eventually become Canada's largest land "purchase" in the 19th century. The HBC established six posts between 1668 and 1717. Rupert House (1668, southeast), Moose Factory (1673, south) and Fort Albany, Ontario (1679, west) were erected on James Bay; three other posts were established on

9035-406: The availability of support services (e.g. credit terms, delivery services, after sales care). These decisions depend on careful analysis of the market, demand, competition as well as the retailer's skills and expertise. Customer service is the "sum of acts and elements that allow consumers to receive what they need or desire from [the] retail establishment." Retailers must decide whether to provide

9174-440: The broad approach to pricing (i.e., the pricing strategy), they turn their attention to pricing tactics. Tactical pricing decisions are shorter term prices, designed to accomplish specific short-term goals. Pricing tactics that are commonly used in retail include discount pricing, everyday low prices , high-low pricing, loss leaders , product bundling , promotional pricing, and psychological pricing . Two strategies to entice

9313-399: The buyer, money back guarantee and buy one get one free , were devised by 18th-century retail entrepreneur Josiah Wedgwood . Retailers must also plan for customer preferred payment modes – e.g. cash, credit, lay-by, Electronic Funds Transfer at Point-of-Sale (EFTPOS). All payment options require some type of handling and attract costs. Contrary to common misconception , price is not

9452-549: The chief executive officer. The profit margins of retailers depend largely on their ability to achieve market competitive transaction costs. The strategic retail analysis typically includes following elements: At the conclusion of the retail analysis, retail marketers should have a clear idea of which groups of customers are to be the target of marketing activities. Not all elements are, however, equal, often with demographics, shopping motivations, and spending directing consumer activities. Retail research studies suggest that there

9591-419: The choice of policies aiming at improving the competitive position of the firm, taking account of challenges and opportunities proposed by the competitive environment. On the other hand, managerial decision-making is focused on the implementation of specific targets." In retailing, the strategic plan is designed to set out the vision and provide guidance for retail decision-makers and provide an outline of how

9730-461: The coastal fur trade allowed the HBC to impose a uniform tariff on both sides of the Coast Mountains". By 1843, under pressure from the Americans to withdraw further North with the looming Oregon Treaty border negotiation finalized in 1846, and strong of its coastal presence on the northern coast, HBC built Fort Victoria at the southern end of present-day Vancouver Island in southern BC. A well sheltered ocean port with agricultural potential in

9869-524: The community in the 1880s. It became part of B.C.'s Indian residential school system in 1893 and operated until 1948. In 1931 the Native Brotherhood of British Columbia was founded in Port Simpson as the province's first Native-run rights organization. Its four founders included the Tsimshian ethnologist William Beynon and hereditary Chief William Jeffrey . Duncan estimated the population of Lax Kwʼalaams in 1857 as 2,300, living in 140 houses. Approximately 500 died shortly after Duncan's departure during

10008-468: The company a monopoly over the region drained by all rivers and streams flowing into Hudson Bay in northern parts of present-day Canada, taking possession on behalf of England. The area was named " Rupert's Land " after Prince Rupert, the first governor of the company appointed by the King. This drainage basin of Hudson Bay spans 3,861,400 square kilometres (1,490,900 sq mi), comprising over one-third of

10147-442: The company approved the return of Rupert's Land to Britain. The government gave it to Canada and loaned the new country the £300,000 required to compensate HBC for its losses. HBC also received one-twentieth of the fertile areas to be opened for settlement and retained title to the lands on which it had built trading establishments. The deal, known as the Deed of Surrender , came into force the following year. The resulting territory,

10286-458: The company diversified into a number of areas, its department store business is the only remaining part of the company's operations, in the form of department stores under the Hudson's Bay brand. The company also established new trading posts in the Canadian Arctic. The medical scientist Frederick Banting was travelling in the Arctic in 1927 when he realized that crew or passengers on board

10425-461: The company was granted a right of "sole trade and commerce" over an expansive area of land known as Rupert's Land , comprising much of the Hudson Bay drainage basin . This right effectively gave the company a commercial monopoly over that area. The HBC functioned as the de facto government in Rupert's Land for nearly 200 years until the HBC relinquished control of the land to Canada in 1869 as part of

10564-498: The company's Columbia District , was to discourage U.S. settlement of the territory. The company's effective monopoly on trade virtually forbade any settlement in the region. Over and above the NWC Fort George headquarters site, the HBC carried on the early presence in the region of the NWC when it merged in 1821 with noteworthy sites: Spokane House , Fort Okanogan and Fort Nez Percés . Fort Colville located further North on

10703-506: The company's profits during the monopoly years. Its trade covered 7,770,000 km (3,000,000 sq mi), and it had 1,500 contract employees. Between 1820 and 1870, the HBC issued its own paper money . The notes, denominated in sterling, were printed in London and issued at York Factory for circulation primarily in the Red River Colony . Although the HBC maintained a monopoly on

10842-428: The conflict played out in North America as well. D'Iberville raided Fort Severn in 1690 but did not attempt to raid the well-defended local headquarters at York Factory. In 1693 the HBC recovered Fort Albany ; d'Iberville captured York Factory in 1694, but the company recovered it the next year. In 1697, d'Iberville again commanded a French naval raid on York Factory. On the way to the fort he defeated three ships of

10981-418: The consumer's store choice and addresses the consumer's expectations. At its most basic level, a retail format is a simple marketplace , that is; a location where goods and services are exchanged. In some parts of the world, the retail sector is still dominated by small family-run stores, but large retail chains are increasingly dominating the sector, because they can exert considerable buying power and pass on

11120-425: The current competitive retail market, and are also the future of retail enterprises. Presentation refers to the physical evidence that signals the retail image. Physical evidence may include a diverse range of elements – the store itself including premises, offices, exterior facade and interior layout, websites, delivery vans, warehouses, staff uniforms. The environment in which the retail service encounter occurs

11259-453: The customer experience, such as Add-on, Upsell or Cross-sell; Selling on value; and knowing when to close the sale. Transactional marketing aims to find target consumers, then negotiate, trade, and finally end relationships to complete the transaction. In this one-time transaction process, both parties aim to maximize their own interests. As a result, transactional marketing raises follow-up problems such as poor after-sales service quality and

11398-460: The daughter of chief Ligeex of the Gispaxloʼots, as part of the diplomacy which established the fort on Gispaxloʼots territory. Kennedy served at Fort Simpson until 1856. In 1857 an Anglican lay missionary named William Duncan brought Christianity to Lax Kwʼalaams. But, feeling that the dissipated fort atmosphere was bad for the souls of his Tsimshian followers, he relocated with more than 800 of his flock to Metlakatla , at Metlakatla Pass just to

11537-552: The decade of the 1770s. These post-date Cumberland House, yet speak to the expanding inland incursion of the HBC in the last quarter of the 18th century. Minor posts also during this time period include Mesackamy/Mesagami Lake (1777), Sturgeon Lake (1778), Beaver Lake Posts. In 1779, other traders founded the North West Company (NWC) in Montreal as a seasonal partnership to provide more capital and to continue competing with

11676-426: The earliest investigations into shopper motivations and identified two broad motives: utilitarian and hedonic. Utilitarian motivations are task-related and rational. For the shopper with utilitarian motives, purchasing is a work-related task that is to be accomplished in the most efficient and expedient manner. On the other hand, hedonic motives refer to pleasure. The shopper with hedonic motivations views shopping as

11815-481: The early department stores were more than just a retail emporium; rather they were venues where shoppers could spend their leisure time and be entertained. Retail, using mail order, came of age during the mid-19th century. Although catalogue sales had been used since the 15th century, this method of retailing was confined to a few industries such as the sale of books and seeds. However, improvements in transport and postal services led several entrepreneurs on either side of

11954-613: The end of the twentieth century, stores were using labels such as "mega-stores" and "warehouse" stores to reflect their growing size. The upward trend of increasing retail space was not consistent across nations and led in the early 21st century to a 2-fold difference in square footage per capita between the United States and Europe. As the 21st century takes shape, some indications suggest that large retail stores have come under increasing pressure from online sales models and that reductions in store size are evident. Under such competition and other issues such as business debt, there has been

12093-764: The entity that operates Saks Fifth Avenue's physical locations; O5, the operating company for Saks Off 5th stores; The Bay, an eCommerce marketplace and Hudson's Bay, the operating company for Hudson's Bay's brick-and-mortar stores. In July 2024, HBC announced that it would acquire the Neiman Marcus Group for US$ 2.65 billion and fold it into the new flagship entity Saks Fifth Avenue Global. HBC owns or controls approximately 3.7 million square metres (40 million square feet) of gross leasable real estate through its real estate and investment arm, HBC Properties and Investments, established in October 2020. For much of

12232-400: The environment, thereby enhancing opportunities for purchasing. The first of these malls opened at Northland Mall near Detroit in 1954. Throughout the twentieth century, a trend towards larger store footprints became discernible. The average size of a U.S. supermarket grew from 31,000 square feet (2,900 m ) square feet in 1991 to 44,000 square feet (4,100 m ) square feet in 2000. By

12371-562: The expedition and brought the two to England to raise financing. Radisson and Groseilliers arrived in London in 1665 at the height of the Great Plague . Eventually, the two met and gained the sponsorship of Prince Rupert . Prince Rupert introduced the two to his cousin, the reigning king – Charles II . In 1668 the English expedition acquired two ships, the Nonsuch and the Eaglet , to explore possible trade into Hudson Bay. Groseilliers sailed on

12510-460: The fall and winter, First Nations men and European fur trappers accomplished the vast majority of the animal trapping and pelt preparation. They travelled by canoe and on foot to the forts to sell their pelts. In exchange they typically received popular trade-goods such as knives, kettles, beads, needles, and the Hudson's Bay point blanket . The arrival of the First Nations trappers was one of

12649-429: The first cargo of fur resulting from trade in Hudson Bay. The bulk of the fur – worth £1,233 – was sold to Thomas Glover, one of London's most prominent furriers. This and subsequent purchases by Glover proved the viability of the fur trade in Hudson Bay. A royal charter from King Charles II incorporated "The Governor and Company of Adventurers of England, trading into Hudson's Bay" on 2 May 1670. The charter granted

12788-752: The first step towards the department stores the company owns today. In 2006, Jerry Zucker , an American businessman, bought HBC for US$ 1.1 billion. In 2008, HBC was acquired by NRDC Equity Partners , which also owned the upmarket American department store Lord & Taylor . From 2008 to 2012, the HBC was run through a holding company of NRDC, Hudson's Bay Trading Company , which was dissolved in early 2012. HBC's U.S. headquarters are in Lower Manhattan , New York City, while its Canadian headquarters are in Toronto . The company spun off most of its European operations by August 2019 and its remaining stores there, in

12927-565: The first to explore relatively uncharted territory. They included the lesser known Peter Skene Ogden and Samuel Black . The HBC also operated a store in what were then known as the Sandwich Islands (now the Hawaiian Islands ), engaging in merchant shipping to the islands between 1828 and 1859. Extending the presence it had built in present-day British Columbia northern coast, the HBC reached by 1838 as far North as Fort Stikine in

13066-568: The fox fur trade always favoured the company: "For over $ 100,000 of fox skins, he estimated that the Eskimos had not received $ 5,000 worth of goods." He traced this treatment to health, consistent with reports made in previous years by RCMP officers, suggesting that "the result was a diet of 'flour, sea-biscuits , tea and tobacco,' with the skins that once were used for clothing traded merely for 'cheap whiteman's goods. ' " The HBC fur trade commissioner called Banting's remarks "false and slanderous", and

13205-404: The front of the store, which is known as the decompression zone . In order to maximize the number of selling opportunities, retailers generally want customers to spend more time in a retail store. However, this must be balanced against customer expectations surrounding convenience, access and realistic waiting times. The way that brands are displayed is also part of the overall retail design. Where

13344-580: The fur trade during the early to mid-19th century, there was competition from James Sinclair and Andrew McDermot (Dermott), independent traders in the Red River Colony. They shipped furs by the Red River Trails to Norman Kittson , a buyer in the United States. In addition, Americans controlled the maritime fur trade on the Northwest Coast until the 1830s. Throughout the 1820s and the 1830s,

13483-540: The fur trade. The competition led to the small Pemmican War in 1816. The Battle of Seven Oaks on 19 June 1816 was the climax of the long dispute. In 1821, the North West Company of Montreal and Hudson's Bay Company were forcibly merged by intervention of the British government to put an end to often-violent competition. 175 posts, 68 of them the HBC's, were reduced to 52 for efficiency and because many were redundant as

13622-473: The future of the West. The iconic department store today evolved from trading posts at the start of the 19th century, when they began to see demand for general merchandise grow rapidly. HBC soon expanded into the interior and set-up posts along river settlements that later developed into the modern cities of Winnipeg, Calgary and Edmonton . In 1857, the first sales shop was established in Fort Langley . This

13761-515: The government. Determined to establish trade in the Hudson Bay area, Radisson and Groseilliers approached a group of English colonial merchants in Boston to help finance their explorations. The Bostonians agreed on the plan's merits, but their speculative voyage in 1663 failed when their ship ran into pack ice in Hudson Strait . Boston-based English commissioner Colonel George Cartwright learned of

13900-615: The high points of the year, met with pomp and circumstance. The highlight was very formal, an almost ritualized "Trading Ceremony" between the Chief Trader and the Captain of the aboriginal contingent who traded on their behalf. During the initial years of the fur trade, prices for items varied from post to post. The early coastal factory model of the English contrasted with the system of the French, who established an extensive system of inland posts at native villages and sent traders to live among

14039-438: The idea of retail is often associated with the purchase of goods, the term may be applied to service providers that sell to consumers. Retail service providers include retail banking, tourism, insurance, private healthcare, private education, private security firms, legal firms, publishers, public transport, and others. For example, a tourism provider might have a retail division that books travel and accommodation for consumers plus

14178-448: The importance of added value, customer satisfaction and highlights how the store's market positioning appeals to targeted groups of customers. A retail mix is devised for the purpose of coordinating day-to-day tactical decisions. The retail marketing mix typically consists of six broad decision layers including product decisions, place decisions, promotion, price, personnel and presentation (also known as physical evidence). The retail mix

14317-461: The largest retail market in the world in 2016. In 2016, China became the largest retail market in the world. In the Republic of Armenia, retail trade has been increasing recently. In October 2022, it increased by 23.1% year by year, which was the most considerable rise since April 2021, faster than the 20.7 per cent increase recorded a month earlier. Retail dropped by 1.9% after accumulating 2.1%in

14456-548: The latter countries, this fraction is an increase over 1970, but there are other countries where the sector has declined since 1970, sometimes in absolute terms, where other sectors have replaced its role in the economy. In the United States the sector has declined from 19% of GDP to 14%, though it has risen in absolute terms from $ 4,500 to $ 7,400 per capita per year. In China the sector has grown from 7.3% to 11.5%, and in India even more, from 8.4% to 18.7%. Emarketer predicts China will have

14595-691: The manner of the Dutch fur-trading operations in New Netherland . By adoption of the Standard of Trade in the 18th century, the HBC ensured consistent pricing throughout Rupert's Land. A means of exchange arose based on the " Made Beaver " (MB); a prime pelt, worn for a year and ready for processing: "the prices of all trade goods were set in values of Made Beaver (MB) with other animal pelts, such as squirrel, otter and moose quoted in their MB (made beaver) equivalents. For example, two otter pelts might equal 1 MB". During

14734-429: The market will grow at a compound annual growth rate (CAGR) of 6.7% from 2019 to 2023. In 2023 Kogan Page published a critically acclaimed book " Leading Travel and Tourism Retail ", which researched in depth the travel retail sector post COVID . Among retailers and retails chains a lot of consolidation has appeared over the last couple of decades. Between 1988 and 2010, worldwide 40,788 mergers and acquisitions with

14873-680: The maternal lines. In November 2016, a study published in Nature Communications linked the genome of 25 Indigenous people who inhabited modern-day Prince Rupert, British Columbia 1000 to 6000 years ago with their descendants in the Lax-Kwʼalaams community. Until it was renamed, Port Simpson was named for Captain Aemilius Simpson a distant relative of Sir George Simpson . Hudson%27s Bay Company The Hudson's Bay Company ( HBC ; French : Compagnie de la Baie d'Hudson )

15012-596: The mid-1980s. Sproles and Kendall's consumer typology has been shown to be relatively consistent across time and across cultures. Their typology is based on the consumer's approach to making purchase decisions. Some researchers have adapted Sproles and Kendall's methodology for use in specific countries or cultural groups. Consumer decision styles are important for retailers and marketers because they describe behaviours that are relatively stable over time and for this reason, they are useful for market segmentation. Retail formats (also known as retail formulas ) influence

15151-476: The most important factor for consumers, when deciding to buy a product. Because patronage at a retail outlet varies, flexibility in scheduling is desirable. Employee scheduling software is sold, which, using known patterns of customer patronage, more or less reliably predicts the need for staffing for various functions at times of the year, day of the month or week, and time of day. Usually needs vary widely. Conforming staff utilization to staffing needs requires

15290-564: The most numerous indigenous people in the province. The legal and political interests of the people of Lax Kwʼalaams vis à vis the provincial and federal governments are represented by the Allied Tsimshian Tribes Association , which represents the hereditary chiefs of the Nine Tribes. The Tsimshian have a matrilineal kinship system, with property and descent passed through the maternal lines. Hereditary chiefs come from

15429-549: The mouth of the Rupert River . It later became known as "Rupert House", and developed as the community of present-day Waskaganish , Quebec. Both the fort and the river were named after the sponsor of the expedition, Prince Rupert of the Rhine, one of the major investors and soon to become the new company's first governor. After a successful trading expedition over the winter of 1668–69, Nonsuch returned to England on 9 October 1669 with

15568-448: The needs of the working poor. John Stuart Mill wrote about the rise of the co-operative retail store, which he witnessed first-hand in the mid-19th century. The modern era of retailing is defined as the period from the industrial revolution to the 21st century. In major cities, the department store emerged in the mid- to late 19th century, and permanently reshaped shopping habits, and redefined concepts of service and luxury. Many of

15707-474: The north bank of the Columbia River; it became the HBC base of operations on the Pacific Slope. Before the merger, the employees of the HBC, unlike those of the North West Company, did not participate in its profits. After the merger, with all operations under the management of Sir George Simpson (1826–60), the company had a corps of commissioned officers: 25 chief factors and 28 chief traders, who shared in

15846-472: The optimal product assortment, customer service , supporting services, and the store's overall market positioning. Once the strategic retail plan is in place, retailers devise the retail mix which includes product, price, place, promotion, personnel, and presentation. The word retail comes from the Old French verb retaillier , meaning "to shape by cutting" ( c.  1365 ). It was first recorded as

15985-484: The process from transaction to relationship. While expanding the sales market and attracting new customers is very important for the retail industry, it is also important to establish and maintain long term good relationships with previous customers, hence the name of the underlying concept, "relational marketing". Under this concept, retail enterprises value and attempt to improve relationships with customers, as customer relationships are conducive to maintaining stability in

16124-429: The product and service mix will optimize customer satisfaction. As part of the strategic planning process, it is customary for strategic planners to carry out a detailed environmental scan which seeks to identify trends and opportunities in the competitive environment, market environment, economic environment and statutory-political environment. The retail strategy is normally devised or reviewed every three to five years by

16263-574: The region was broken by the first successful large wagon train to reach Oregon in 1843 , led by Marcus Whitman . In the years that followed, thousands of emigrants poured into the Willamette Valley of Oregon. In 1846, the United States acquired full authority south of the 49th parallel ; the most settled areas of the Oregon Country were south of the Columbia River in what is now Oregon. McLoughlin, who had once turned away would-be settlers when he

16402-547: The region, the report sparked a debate. It ended the myth publicized by Hudson's Bay Company: that the Canadian West was unfit for agricultural settlement. In 1863, the International Financial Society bought controlling interest in the HBC, signalling a shift in the company's outlook: most of the new shareholders were less interested in the fur trade than in real estate speculation and economic development in

16541-567: The savings in the form of lower prices. Many of these large retail chains also produce their own private labels which compete alongside manufacturer brands. Considerable consolidation of retail stores has changed the retail landscape, transferring power away from wholesalers and into the hands of the large retail chains. In Britain and Europe, the retail sale of goods is designated as a service activity . The European Service Directive applies to all retail trade including periodic markets, street traders and peddlers. Retail stores may be classified by

16680-623: The shift to multi-channel retailing. To counter the disruption caused by online retail, many bricks and mortar retailers have entered the online retail space, by setting up online catalogue sales and e-commerce websites. However, many retailers have noticed that consumers behave differently when shopping online. For instance, in terms of choice of online platform , shoppers tend to choose the online site of their preferred retailer initially, but as they gain more experience in online shopping, they become less loyal and more likely to switch to other retail sites. Online stores are usually available 24 hours

16819-591: The south. They later moved to Annette Island, Alaska , where he gained authority from the US Congress for an Indian reservation . Lax Kwʼalaams was without missionaries until 1874, when Rev. Thomas Crosby of the Methodist church arrived. The community is still predominantly Methodist (i.e. United Church of Canada ). Crosby's wife, Emma Crosby, founded the Methodist-affiliated Crosby Girls' Home in

16958-498: The trade. The number of indigo stripes (a.k.a. points) woven into the blankets identified its finished size. A long-held misconception is that the number of stripes was related to its value in beaver pelts. A parallel may be drawn between the HBC's control over Rupert's Land with the trade monopoly and government functions enjoyed by the East India Company over India during roughly the same period. The HBC invested £10,000 in

17097-399: The treaty's many provisions, it required France to relinquish all claims to Great Britain on the Hudson Bay, which again became a British possession. (The Kingdom of Great Britain had been established following the union of Scotland and England in 1707). After the treaty, the HBC built Prince of Wales Fort , a stone star fort at the mouth of the nearby Churchill River . In 1782, during

17236-639: The tribes of the region, learning their languages and often forming alliances through marriages with indigenous women. In March 1686 the French sent a raiding party under the Chevalier des Troyes more than 1,300 km (810 mi) to capture the HBC posts along James Bay. The French appointed Pierre Le Moyne d'Iberville , who had shown great heroism during the raids, as commander of the company's captured posts. In 1687 an English attempt to resettle Fort Albany failed due to strategic deceptions by d'Iberville. After 1688 England and France were officially at war , and

17375-402: The type of product carried. Softline retailers sell goods that are consumed after a single-use , or have a limited life (typically under three years) in they are normally consumed. Soft goods include clothing , other fabrics , footwear , toiletries , cosmetics , medicines and stationery . Grocery stores , including supermarkets and hypermarkets , along with convenience stores carry

17514-476: The vicinity would allow the new regional headquarter to further develop the trade on salmon, timber and cranberries. Trade via the Hawaiian post was also increasing. The Fort Rupert (1849) at the northern end of the island would open up access to coal fields. On the continent mainland, Fort Hope and Fort Yale (1848) were built to extend the HBC presence on the Fraser River as far as navigable. Brigades would link

17653-403: The way that consumers pay for goods and services. Retailing support services may also include the provision of credit, delivery services, advisory services, stylist services and a range of other supporting services. Retail workers are the employees of such stores. Most modern retailers typically make a variety of strategic level decisions including the type of store, the market to be served,

17792-514: The western shore of Hudson Bay proper: New Severn (1685), York Factory (1684), and Fort Churchill (1717). Inland posts were not built until 1774. After 1774, York Factory became the main post because of its convenient access to the vast interior waterway-systems of the Saskatchewan and Red rivers. Originally called "factories" because the "factor" , i.e., a person acting as a mercantile agent, did business from there, these posts operated in

17931-528: Was a "frozen sea" still further north. Assuming this was Hudson Bay, they sought French backing for a plan to set up a trading post on the Bay in order to reduce the cost of moving furs overland. According to Peter C. Newman , "concerned that exploration of the Hudson Bay route might shift the focus of the fur trade away from the St. Lawrence River , the French governor", Marquis d'Argenson (in office 1658–61), "refused to grant

18070-409: Was company director, then welcomed them from his general store at Oregon City . He later became known as the "Father of Oregon". The HBC also carried on the early presence in the region of the NWC in present-day central and northern British Columbia with noteworthy sites: Fort Alexandria , Fort d'Épinette (Fort St. John) , Fort St. James , Fort George and Fort Shuswap (Fort Kamloops) . Since

18209-399: Was dependent on Albany River – Fort Albany for lines of communication, was not "finished" until 1768. Next, the inland houses of Split Lake and Nelson Houses were established between 1740 and 1760. These were dependent on York River – York Factory and Churchill River, respectively. Although not inland, Richmond Fort was established in 1749. This was on an island within Hudson Bay. It was titled

18348-572: Was followed by other sales shops in Fort Victoria (1859), Winnipeg (1881), Calgary (1884), Vancouver (1887), Vernon (1887), Edmonton (1890), Yorkton (1898), and Nelson (1902). The first of the grand "original six" department stores was built in Calgary in 1913. The other department stores that followed were in Edmonton, Vancouver, Victoria, Saskatoon , and Winnipeg. The First World War interrupted

18487-568: Was generated foremost by the discount stores and supermarket segments, and was driven by the skyrocketing prices of foodstuffs. This information is based on the latest PMR report entitled Grocery retail in Central Europe 2012 National accounts show a combined total of retail and wholesale trade, with hotels and restaurants. in 2012 the sector provides over a fifth of GDP in tourist-oriented island economies, as well as in other major countries such as Brazil, Pakistan, Russia, and Spain. In all four of

18626-540: Was in 2016 with more than 2,700 deals. In terms of added value 2007 set the record with the US$ 225 billion. Here is a list of the top ten largest deals (ranked by volume) in the Retail Industry: As of 2016, China was the largest retail market in the world. The National Retail Federation and Kantar annually rank the nation's top retailers according to sales. The National Retail Federation also separately ranks

18765-531: Was named after Capt. Aemilius Simpson, superintendent of the HBC's Marine Department, who in 1830 had established the first, short-lived, Fort Simpson, on the nearby Nass River with Peter Skene Ogden . The HBC set up Fort Simpson in order to undermine American dominance of the Maritime Fur Trade along the Pacific Coast. The first HBC factor at the new Fort Simpson was Dr. John Frederick Kennedy. He married

18904-466: Was replaced with retail trade involving coinage. Selling and buying are thought to have emerged in Asia Minor (modern Turkey) in around the 7th-millennium BCE. In ancient Greece , markets operated within the agora , an open space where, on market days, goods were displayed on mats or temporary stalls. In ancient Rome , trade took place in the forum . The Roman forum was arguably the earliest example of

19043-580: Was the largest in all the Americas . By the 17th century, permanent shops with more regular trading hours were beginning to supplant markets and fairs as the main retail outlet. Provincial shopkeepers were active in almost every English market town. As the number of shops grew, they underwent a transformation. The trappings of a modern shop, which had been entirely absent from the 16th- and early 17th-century store, gradually made way for store interiors and shopfronts that are more familiar to modern shoppers. Prior to

19182-531: Was travelling, noted in his memoir that since neither the governor nor the general manager had been to the Arctic, the meeting ended with them asking Banting's advice on what HBC ought to do: "He gave them some good advice and later he received a card at Christmas with the Governor's best wishes." Banting maintained this position in his report to the Department of the Interior: Retail Retail

19321-619: Was unsuccessful. The economic consequences of the French possession of these posts for the company were significant; the HBC did not pay any dividends for more than 20 years. See Anglo-French conflicts on Hudson Bay . With the ending of the Nine Years' War in 1697, and the War of the Spanish Succession in 1713 with the signing of the Treaty of Utrecht , France had made substantial concessions. Among

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