The Highway Emergency Response Operators (HERO) program is a type of freeway service patrol in United States.
48-711: The first program started with the Georgia Department of Transportation (GDOT) in 1994. It has expanded to states like Texas , with similar programs in Florida and New York (state). Both the programs and the individual vehicles are typically referred to by the acronym HERO . The program began in Atlanta in 1994 as the city prepared for the 1996 Olympics and has since been expanded with GDOT's 511 Navigator Intelligent Transportation System program. While previously being sponsored by State Farm which began in 2009, funding for
96-519: A day, seven days a week. Typically, HERO and CHAMP Operators work between 75,000 and 80,000 incidents per year. In Georgia, motorists needing HERO or CHAMP assistance dial 511 (and press 1) to reach the Traffic Management Center, GDOT's primary center for incident management. 511 is also the number for general traffic information throughout the state of Georgia. Under Georgia Governor Sonny Perdue 's Fast Forward Congestion Relief program,
144-457: A fully loaded tractor trailer out of the travel lanes. Inside the trucks, there are enough supplies to handle incidents from accidents, spills, and debris to the tools to get motorists back on the road. In 2017, GDOT began upgrading the fleet to the Ford F550 in both the traditional enclosed utility box design and a new utility half-box design while phasing out the older Diesel F450's. Since HERO
192-458: A more direct route of US 90 , with occasional small concurrences. In Houston , from the western suburb of Katy to downtown, I-10 is commonly known as the Katy Freeway . This section has as many as 26 lanes (12 mainlanes, eight lanes of access roads, and six mid-freeway high-occupancy toll [HOT]/ high-occupancy vehicle [HOV] lanes, not counting access road turning lanes) and
240-811: A stretch of I-10 from the I-10/I-610 Junction near the Orleans – Jefferson parish line to the US ;90 / US 90 Business (US 90 Bus.) junction is known as the Pontchartrain Expressway . A dip near the I-10/I-610 junction to travel under a railroad track is one of the lowest points in New Orleans and is highly susceptible to flooding. Buildups of rainwater dozens of feet deep (several meters) are commonplace during hurricanes. Near Slidell , I-10 serves as
288-741: Is a shortcut from the eastern to western portion of New Orleans avoiding I-10's detour into the New Orleans Central Business District . I-10 in Mississippi runs from the Louisiana state line to the Alabama state line through Hancock , Harrison , and Jackson counties on the Gulf Coast . It passes through the northern sections of Gulfport and Biloxi while passing just north of Pascagoula and Bay St. Louis . It also passes right south of
336-608: Is deployed to assist with traffic control at the Masters Tournament in Augusta, Georgia and along Interstates 16, 75, and 95 during hurricane evacuations. HERO Operators are GDOT employees, distinguishing the program from freeway service patrols in other states, such as California , which are operated under contract by private tow truck companies. The HERO day is split into four shifts: Alpha (morning), Bravo (afternoon), Charlie (weekend) and Delta (overnight). HERO operates 24 hours
384-634: Is known as I-10 east from the I-10 curve to the Neches River , which is Beaumont's and Jefferson County 's eastern boundary line. Continuing into Orange County and passing through the city of Orange at the easternmost end of Texas, and located at the base of the Sabine River bridge is the last I-10 milemarker in Texas, number 880, before entering into Louisiana. Approximately 36 percent of I-10's entire route
432-667: Is known as the Northwest Expressway or the McDermott Freeway, while another portion from downtown to Loop 1604 east is called East Expressway or José López Freeway. In Downtown San Antonio, it has a concurrency with I-35 , and, throughout most of the northwest side of the city, it has a concurrency with US 87 , which begins in Comfort , before turning off and heading east out of the city. Starting in San Antonio, it follows
480-592: Is known to a considerably lesser degree as the Veterans Memorial Highway, and it is listed as a Blue Star Memorial Highway . In Palm Springs , I-10 is also named the Sonny Bono Memorial Freeway, named after the singer, actor, and politician , as a tribute to the late entertainer who served both as the mayor of Palm Springs, and as a US Representative . Another stretch a short distance east in Indio
528-418: Is located within Texas; the longest segment of any signed Interstate within one state. In Lake Charles , a 13-mile (21 km) loop route signed as I-210 branches off of I-10 and goes through the southern portion of the city. In Lafayette , it serves as the southern terminus for I-49 . Shortly afterward, there is an 18-mile (29 km) stretch of elevated highway between Lafayette and Baton Rouge known as
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#1732869517999576-657: Is one of the widest freeways in the world. The space for the expansion was the right-of-way of the old Missouri–Kansas–Texas Railroad . The section east of Downtown Houston is officially known as the East Freeway, although it is widely known by locals as the Baytown East Freeway due to a marketing push by Baytown , one of the largest cities in Greater Houston . In Beaumont , it is known as I-10 south, south of Calder Avenue, and I-10 north, north of Calder Avenue. It
624-665: Is proclaimed the Doctor June McCarroll Memorial Freeway, named after the nurse known for popularizing road lane striping . In Arizona , the highway is designated the Pearl Harbor Memorial Highway. The portion through Phoenix is named the Papago Freeway , and it is a vital piece of the metropolitan Phoenix freeway system . This designation starts at State Route 101 (SR 101; Loop 101), near 99th Avenue, and continues eastward to
672-489: Is the southern end of I-25. US 70 leaves I-10 (prior to the junction with I-25), heading northeast to Alamogordo and passing through the north side of Las Cruces. The junction with I-25 occurs just south of the New Mexico State University campus, on the southern end of Las Cruces. I-10/US 180 becomes concurrent with US 85 at the junction with I-25. I-10/US 85/US 180 then turns south to
720-1060: Is the southernmost transcontinental highway in the Interstate Highway System . I-10 is the fourth-longest Interstate in the United States at 2,460.34 miles (3,959.53 km), following I-90 , I-80 , and I-40 . This freeway is part of the originally planned network that was laid out in 1956, and its last section was completed in 1990. I-10 stretches from the Pacific Ocean at State Route 1 (SR 1, Pacific Coast Highway) in Santa Monica, California , to I-95 in Jacksonville, Florida . Other major cities connected by I-10 include (from west to east) Los Angeles , Phoenix , Las Cruces , El Paso , San Antonio , Houston , Baton Rouge , New Orleans , Gulfport , Mobile , Pensacola , and Tallahassee . Over one-third of its total length
768-402: Is to minimize traffic congestion by clearing wrecked or disabled vehicles from the travel lanes and providing traffic control at incident scenes. As a secondary service, HERO operates as a service patrol; assisting stranded motorists who have a flat tire, are out of fuel, or are stranded by a mechanical failure of their vehicle. In addition to their normal patrol duties in metro Atlanta, HERO
816-649: Is within the state of Texas , where the freeway spans the state at its widest breadth. Between its west terminus in Santa Monica, California, and the major East Los Angeles Interchange , I-10 is known as the Santa Monica Freeway . The Santa Monica Freeway is also called the Rosa Parks Freeway, named after the civil rights activist , for the segment beginning at I-405 (San Diego Freeway), and ending at I-110/SR 110 (Harbor Freeway). The segment between
864-876: The Atchafalaya Swamp Freeway , as it goes over the Atchafalaya River , across the Atchafalaya Basin Bridge , and the adjacent swamps. It crosses the Mississippi River at the Horace Wilkinson Bridge in Baton Rouge , where the eastbound lanes are the only portion of I-10 that is essentially one lane. After crossing the Horace Wilkinson Bridge, two lanes from I-110 south merge with two lanes I-10 east into three lanes with one of
912-545: The El Paso County, Texas sections of Interstate 10 , Texas State Highway Loop 375 and U.S. Route 54 ) and San Antonio greater area (including but not limited to Interstate 35 , Interstate 10 , Interstate 410 and Interstate 37 ). Launched in 2024, TxDOT's Acknowledgement Program allows for companies or organizations outside TxDOT to donate to Safety Service Patrols. In exchange, donors can be acknowledged for their donations by having their name, logo or image placed on
960-589: The George Wallace Tunnel under the Mobile River . The speed limit of the eastbound approach is posted at 40 mph (64 km/h) because of the sharp downward curve approaching the tunnel. The highway then crosses approximately eight miles (13 km) of the upper part of Mobile Bay on the Jubilee Parkway , a bridge that local people call the "Bayway". The highway is next to Battleship Parkway . On
1008-793: The New York Department of Transportation operates the Highway Emergency Local Patrol (HELP) program since 1994. It is a free service that operates during peak commuter hours during the regular work week. Patrols are provided by NYSDOT staff, through contracts with local private vendors. HERO fleets mostly consist of the Ford F450 utility box configuration as their primary patrol vehicle, International Rescue Trucks, and Ford F250 and Ford Expedition as supervisor vehicles. In Georgia, they painted in bright green and in Texas they are painted white and light blue. Some HERO trucks can pull
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#17328695179991056-754: The East Los Angeles Interchange, in East Los Angeles , and the city of San Bernardino , 63 miles (101 km) long, is called the San Bernardino Freeway . Other names exist for I-10. For example, from 1976 to 2022, a sign near the western terminus of the highway in Santa Monica proclaimed the highway to be the Christopher Columbus Transcontinental Highway. The state legislature authorized its removal in 2022 after years of lobbying by Native Americans. I-10
1104-525: The HERO functions, in addition to monitoring for any maintenance needs along rural state roads. It began at first by covering I-20 east from metro Atlanta to the state line including I-520 around Augusta , and the middle of I-16 around Dublin . The CHAMP program expand statewide in May 2017. The state of Georgia operates the HERO program as part of GDOT's Office of Traffic Operations. The HERO unit's primary purpose
1152-706: The HERO program has been provided by Congestion Mitigation/Air Quality (CMAQ) Fund under the guidance of the Atlanta Regional Commission's (ARC) Incident Management Taskforce. The Taskforce members include the Federal Highway Administration (FHWA), GDOT, traffic reporters, emergency and first-response agencies and the private sector. In February 2017, GDOT expanded it to east Georgia with the Coordinated Highway Assistance & Maintenance Program ( CHAMP ), which performs all of
1200-562: The HERO program was expanded. Before the 2005 expansion, the HERO program consisted of 48 operators; in May 2009 there were nearly 90 positions in the program, 2015 there were 110 operators. This expansion as well as several others since added new routes to the HERO coverage area. As of 2015, GDOT's fleet of 90 HERO trucks cover over 420 miles of roads. The HERO units also oversee the TRIP program which now requires an accident to be cleared enough to have traffic significantly improved in 90 minutes from
1248-465: The I-10 interchange at the cusp of the Davis Mountains , only a small percentage of roads were affected. On September 1, 2011, nighttime speed limits were eliminated, and the statutory maximum speed limit in Texas was increased from 75 to 80 mph (121 to 129 km/h). As far back as the 1990s, Florida and Alabama have considered a connector that would link Dothan, Alabama , with I-10. In 2008,
1296-817: The Maricopa Freeway, while the American Automobile Association and other sources show it as the Pima Freeway. The latter's name is used on a stretch of Loop 101 from Loop 202 to I-17. Between I-17 in Phoenix and the I-19 interchanges in Tucson , I-10 is included in the federally designated CANAMEX Corridor , extending from Mexico City, Mexico , to Edmonton, Alberta . In Tucson, between I-10 mileposts 259 and 260 are interchange ramps connecting I-10 with
1344-479: The NASA Stennis Space Center . The highway roughly parallels US 90 . The law defining the route of I-10 is Mississippi Code § 65-3-3. I-10 crosses over the border from Jackson County, Mississippi , and it goes through Mobile County in southwestern Alabama. In Mobile , I-10 is the southern terminus of I-65 . In downtown Mobile, I-10 goes through one of the few highway tunnels in Alabama,
1392-466: The Texas state line, crossing it at Anthony . From the state line with New Mexico (at Anthony ) to State Highway 20 (SH 20) in west El Paso , I-10 is bordered by frontage roads South Desert for lanes along I-10 east (actually headed south) and North Desert for lanes along I-10 west (headed north). The Interstate then has no frontage roads for nine miles (14 km) but regains them east of downtown and retains them to Clint . In this stretch,
1440-604: The back of a Safety Service Patrol truck. In Florida, the Florida Department of Transportation , operates the Road Ranger Service Patrol (aka Road Ranger's) program. Operating since 2000, it's mission is to "is to provide free highway assistance services during incidents to reduce delay and improve safety for the motoring public and responders". Approximately, it helps more than 4,000 motorists every month who need minor breakdown assistance. In New York (state) ,
1488-632: The eastbound lanes quickly becoming an exit only lane. After this, the highway is back to four lanes approaching the I-10/ I-12 split. I-12 links Baton Rouge to Slidell and bypasses I-10's southward jog through New Orleans by remaining north of Lake Pontchartrain . On this route, I-10 serves as the southern terminus for I-55 in LaPlace and crosses over a portion of Lake Pontchartrain on the I-10 Bonnet Carré Spillway Bridge . In New Orleans ,
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1536-619: The eastern terminus of I-12 and the southern terminus of I-59; turning east to the Mississippi state line. The highway is known as the Stephen Ambrose Memorial Highway, named after the historian and writer , until the state line. I-310 and I-510 are the built sections of what was slated to be I-410 , which would have acted as a southern bypass of New Orleans. They function as spur routes serving lower density or suburban areas west and east of New Orleans respectively. I-610
1584-746: The frontage roads are Gateway East for the eastbound lanes and Gateway West for the westbound lanes. All four frontage roads are one-way streets. Gateway East and Gateway West are notable, in particular, for the Texas Department of Transportation (TxDOT)'s liberal usage of the Texas U-turn at most underpasses of I-10 on this stretch. I-10 is the western terminus for I-20 , and the two highways intersect in Reeves County , about 41 miles (66 km) southwest of Pecos, at milemarker 186. A small portion of I-10 from Loop 1604 to Downtown San Antonio
1632-567: The highway has existed as far back as 1957, the last section of the entire route to be completed was a section of the Papago Freeway from both I-17 interchanges (including the Deck Park Tunnel ) in Phoenix, which opened in 1990. Many widening projects have taken place on the interstate in the late 2000s. In Pensacola, Florida , a three-mile (4.8 km) stretch of I-10 was widened to six lanes in 2008. In Tallahassee, Florida , construction
1680-510: The interchange southeast of downtown, which is the terminus of I-17 . Near Buckeye , the freeway has milemarkers posted every 0.2 miles (0.32 km) from 112.2 to 110.8 with the Interstate shield and direction of travel posted on the westbound lanes. On the eastbound lanes, milemarkers from 110.8 to 112.2 do not include the I‑10 shield and direction of travel. From the southern terminus of I-17 to
1728-562: The least-populated areas in the state, with large portions of I-10 west of I-295 in Jacksonville having only four lanes. In Jacksonville, as in Arizona, I-10 is designated as the Pearl Harbor Memorial Highway. The route ends at an interchange with I-95 northwest of Downtown Jacksonville . Throughout much of Florida, I-10 is also State Road 8 (SR 8), though it is not signed as such. (I-110 in Pensacola being known as SR 8A.) While
1776-449: The northern terminus of I-19. The highest elevation along I-10 occurs just east of Tucson, 20 miles (32 km) west of Willcox , at the milemarker 320 exit for the rest stop. The westbound lanes of I-10 briefly cross above 5,000 feet (1,500 m) above sea level . In New Mexico, I-10 more or less follows the former path of US Route 80 (US 80) across the state, although major portions of old US 80 were bypassed in
1824-623: The other side of Mobile Bay, the highway goes through the suburban area of Baldwin County before passing through Malbis , Loxley , and then on to the Perdido River to cross over into Florida . I-10 travels north of the cities of Pensacola and Tallahassee , serving the suburban areas within each respective city. In the former, a six-mile (9.7 km) spur route serves the downtown area, signed as I-110 . Most of I-10 in Florida travels through some of
1872-617: The program began in 2010, and is generally operated and funded by local Texas Department of Transportation districts and other local area organizations. Initially managed by the Central Texas Mobility Authority, it is has been managed by TxDOT since 2017. Texas HERO's operate in the Austin, Texas area (covering the Capital Area Metropolitan Planning Organization service area), El Paso (covering
1920-496: The southernmost junction with SR 202 (Loop 202), the highway is signed as the Maricopa Freeway. This name holds true as well for I-17 from its southern terminus to the Durango Curve south of Buckeye Road. From Loop 202 south to the eastern terminus of I-8 just southeast of Casa Grande , the highway is declared the Pearl Harbor Memorial Highway. The Arizona Department of Transportation also has maps that show it as
1968-428: The time that the towing company arrives on scene and is given notice to proceed. (must be on scene in 30 (peak) to 45 (non-peak) minutes or less) Most towing companies pass this requirement because of assistance from GDOT in getting to the scene. Towing companies in the TRIP program must meet a minimum set of standards and pass inspections by GDOT. The approved equipment is issued a TRIP certification sticker. In Texas,
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2016-495: The way to Las Cruces. Several exits between Lordsburg and Deming are either for former towns (including Separ , Quincy , and Gage ) or lack any town at all. At Deming is the western junction of US 180 , which also forms a concurrency with I-10 all the way to El Paso. One mile (1.6 km) north of Deming on US 180 is State Road 26 (NM 26) which serves as a short cut to north I-25 and Albuquerque . I-10/US 70/US 180 continue east to Las Cruces which
2064-426: The western New Mexico Bootheel and in Doña Ana County . I-10 passes through three southern New Mexico municipalities of regional significance before the junction with I-25 : Lordsburg , Deming , and Las Cruces . Most of I-10 in New Mexico, between exit 24 and exit 135, is concurrent with US 70 . At Lordsburg is the western junction of US 70 and a concurrency ; the two highways are joined all
2112-420: Was arrested at the scene. Georgia Department of Transportation Too Many Requests If you report this error to the Wikimedia System Administrators, please include the details below. Request from 172.68.168.133 via cp1102 cp1102, Varnish XID 108945100 Upstream caches: cp1102 int Error: 429, Too Many Requests at Fri, 29 Nov 2024 08:38:38 GMT Interstate 10 Interstate 10 ( I-10 )
2160-441: Was completed in June 2009 on a project to widen a roughly eight-mile (13 km) stretch of I-10 to six lanes (eight in some places). In Tucson, Arizona, all exits between Prince Road and 22nd Street reopened after an extensive, three-year improvement project. I-10 was widened from six to eight lanes, and seven bridges and underpasses have been built to deal with congestion. I-10 from the I-8 interchange in Casa Grande to Marana
2208-467: Was established in 1994, two operators have been killed in the line of duty. Spencer Pass was struck and killed in January 2011 while jumping a stalled car on Interstate 85 in South Atlanta. In 2016, the overpass at I-85 and Cleveland Ave was renamed in his honor. Moses King was killed in August 2015 when he was struck by an impaired driver that crashed into him on Atlanta's I-75/I-85 while providing traffic control for an earlier accident scene. The driver
2256-426: Was raised by the Texas Legislature to 75 mph (121 km/h) in 1999 and to 80 mph (130 km/h) in 2006. However, the nighttime maximum speed limit remained 65 mph (105 km/h), and the daytime truck speed limit was 70 mph (110 km/h). With 70,000 miles (110,000 km) of highway in Texas, the 432-mile (695 km) stretch of I-10, and 89 miles (143 km) of I-20, between Monahans and
2304-502: Was widened from four to six lanes from the second half of 2007, to its completion in 2009. Also in Arizona, from Verrado Way in Verrado , Buckeye , all the way to Avondale , the Interstate was widened throughout the late 2000s and early 2010s, with an HOV lane added between Estrella Parkway in Goodyear and Loop 101 . Texas formerly shared the highest speed limit in the nation with Utah 's test section of I-15 . The speed limit along I-10 from Kerr County to El Paso County
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