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Safaricom PLC is a listed Kenyan mobile network operator headquartered at Safaricom House in Nairobi , Kenya. It is the largest telecommunications provider in Kenya , and one of the most profitable companies in the East and Central Africa region. The company offers mobile telephony, mobile money transfer, consumer electronics, ecommerce, cloud computing, data, music streaming, and fibre optic services. It is most renowned as the home of M-PESA , a mobile banking SMS-based service.

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64-526: Gatundu is a small town in Kiambu County of Kenya . It is known for the first Kenyan president Jomo Kenyatta who lived about three kilometres away from the town, as well as his son, Uhuru Kenyatta , the 4th President of Kenya and former Member of Parliament representing Gatundu South Constituency . The town is located on a hill surrounded by many farms and residences. Gatundu has an approximate population of 20,000 people who reside and work within and near

128-518: A base of initial users, M-Pesa then benefited from network effects: the more people who used it, the more it made sense for others to sign up for it. M-Pesa has since been extended to offer loans and savings products, and can also be used to disburse salaries or pay bills, which saves users further time and money as compared to doing so from banks. M-Pesa has a wide range of financial services including Person to Person, ATM withdrawal, Payments, Bulk Payments and Bank to M-Pesa. As of January 2016, M-Pesa

192-496: A clear and effective marketing campaign (“Send money home”); an efficient system to move cash around behind the scenes; and, the post-election violence in the country in early 2008. During the post-election violence, M-Pesa was used to transfer money to people trapped in Nairobi's slums at the time. Some Kenyans regarded M-Pesa as a safer place to store their money than the banks, which were entangled in ethnic disputes. Having established

256-494: A company registered in Kenya. Mobitelea Ventures Limited were granted an option to purchase 25% of Vodafone's shares which they completed in 2002, Vodafone bought back half of the stake in 2003 for $ 10 million, and in the financial year ending 31 March 2009 purchased the remaining indirect equity stake of 5%, thus returning Vodafone to its original 40% stake-holding. Vodafone said that whilst it would like to disclose who owns Mobitelea it

320-423: A good road network that connects to neighbouring towns including Juja, Ruiru, Thika and Nairobi. Motorbikes also called "boda bodas" are common mode of transport in the town. Together with tuk tuks, they offer transport services within the town and the surrounding villages. The area is covered well by the local mobile service providers in Kenya, namely safaricom , Orange and Airtel . Mobile phones are therefore

384-634: A group to create oneness and self-reliance among the youth and the entire community. Qwetu Welfare Association aims at creating employment through development initiatives and charitable projects in Gatundu. Gatundu belongs to rural highland north of capital Nairobi . Its native inhabitants are mainly the Kikuyu people , also called the Agikuyu . The town is also a home for many people from other ethnic groups in Kenya who are in

448-406: A historical view of all their transactions. M-Pesa has been particularly successful in Kenya, compared to mobile money platforms in other countries. Contributing factors here include the exceptionally high cost of sending money by other methods; the dominant market position of Safaricom; the regulator's initial decision to allow the scheme to proceed on an experimental basis, without formal approval;

512-418: A live 5G network, initially available in Nairobi, Kisumu, Kakamega and Kisii. Most of Safaricom's network congestion emerges from a practice called 'flashing'. Flashing is the practice of calling another mobile user, but disconnecting before the connected call is answered. It provides a method for mobile users to alert someone that they wish to be called, but either can't, or won't, pay for the call. The method

576-463: A mean temperature of 26 °C (79 °F) with temperatures as low as −7 °C (19 °F) in the upper highland areas of Limuru. The long rains start in mid-March to May, and the cold season from July to August. According to the 2019 census, there is a total population of 2,417,735 in the county: 1,187,146 males, 1,230,454 females, and 135 intersex persons. There are 796,241 households with an average household size of 3.0 persons per household and

640-602: A number of banks. M-Shwari and KCB M-Pesa are two such services, which provide access to savings and loans to users. M-Shwari was launched in November 2012 in partnership with Commercial Bank Of Africa. Safaricom and VISA in June 2022 launched an M-PESA Visa virtual card that allows Kenyan users to shop for products and pay for services worldwide, facilitating safe cashless payments at merchant locations in over 200 countries via Visa's global network. So far 17 banks have been on boarded for

704-509: A population density of 952 people/km . Religion in Kiambu County Politically, the county is divided into 12 constituencies, 60 county assembly wards, 97 locations and 257 sub-locations. Kimani Wa Matangi is the governor of Kiambu County following his election win on a UDA Ticket and successful swearing-in after the 2022 General election. He is deputised by H.E. Rosemary Kirika who hails from Gatundu-North subcounty. Although

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768-586: A request for funding of about US$ 11 million made by President Uhuru Kenyatta in 2011. On 13 April 2016, President Uhuru Kenyatta officially opened the new wing of Gatundu Level 4 hospital. St. Jude Nursing Home located at Gatundu-Juja road is a private hospital. Other private clinics are also established in the region including: 1°03′S 36°55′E  /  1.05°S 36.92°E  / -1.05; 36.92 https://www.nation.co.ke/news/politics/IEBC-declares-Moses-Kuria-Gatundu-South-MP/1064-2411252-12q2k47z/index.html Kiambu County Kiambu County

832-406: A total of 505 health facilities: 108 are public, 64 faith-based, and 333 private. Kiambu County has 2,652 health personnel of different cadre with a doctor/population ratio of 1:6,667, while the nurse population ratio is at 1:1,110. The immunization coverage is at 89%, close to the national target of 90%. According to 2016 estimates, HIV prevalence is at 5.6% (below the national 5.9%) and the county

896-415: Is 40% rural and 60% urban owing to Nairobi's consistent growth Northwards. The Kikuyu are the dominant tribe in the county. Kiambu is also an economic and political powerhouse in Kenya due to its sprawling population and relatively urban and educated populace. The county features the second most universities only behind Nairobi. The county has an average annual rainfall of 1,200 millimetres (47 in) and

960-679: Is a county in the former Central Province of Kenya . Its capital is Kiambu and its largest town is Thika town. Kiambu County is the second most populous county in Kenya after Nairobi County. Kiambu County borders Nairobi and Kajiado Counties to the South, Machakos to the East, Murang'a to the North and North East, Nyandarua to the North West, and Nakuru to the West. It has a population of 2,417,735. The county

1024-544: Is a special economic zone and an industrial park located in Ruiru sub-county. Apart from real estate, individuals and organizations have also invested in processing. Companies operating in Kiambu include: Farmers Choice Ltd, 25 Kenchic Co. Ltd, Brookside Dairies, Githunguri Dairies, Ndumberi Dairies, Limuru Milk and Palmside Dairies. Kiambu has the second largest economy in Kenya, largely due to its sprawling population and close proximity to

1088-447: Is cost-free for the users; but costly in network bandwidth. That is why Safaricom introduced a flashback service that gave every subscriber five free SMS messages with a single predefined message stating "Please call me. Thank you". Although the messages can be annoying when sent just for fun they can prove useful when one is in trouble and has no airtime. It also gives parents more of a reason to get mobile phones for their children without

1152-693: Is enabled as a minimum KYC customer on M-Pesa. A minimum KYC customer of M-Pesa can not do money transfer (P2B, P2P) from his wallet account but can avail services like recharges (Prepaid mobile/ DTH ), bill payments, merchant payments, EMI payments, utility payments, insurance payments etc. They also have a monthly /daily/per transaction limit of ₨. 10,000/-. If a minimum KYC M-Pesa customer wants to avail of bank transfer facility/increase his or her monthly transaction limit, then he or she can do so by doing their KYC using their Aadhar at any Vodafone store or M-Pesa agent point. M-Pesa in India operates under two licenses,

1216-550: Is in contrast to the preferred system before where money was sent by a porter, usually a friend, relative or bus crew, to the intended recipient. M-PESA was first launched by the Kenyan mobile network operator Safaricom, where Vodafone was technically a minority shareholder (40%), in March 2007. M-PESA quickly captured a significant market share for cash transfers and grew to 17 million subscribers by December 2011 in Kenya alone. The growth of

1280-511: Is ranked 6th in terms of HIV burden. 20 The county is covered by 2,049 kilometres (1,273 mi) of road networks. Of this, 459 kilometres (285 mi) is covered by earth surface, 1,075.8 kilometres (668.5 mi) is murram surface, and 515 kilometres (320 mi) is covered by bitumen. There are 19 Post Offices. There are 302 trading centers, 118 markets, 364 retail supermarkets, 5,813 registered businesses, 5,807 licensed retail traders and 5,740 licensed wholesale traders. Tatu City

1344-572: Is the governor. Gatundu sub-county has two constituencies: Gatundu North Constituency and Gatundu South Constituency . Gatundu South Constituency is represented by Moses Kuria (MK) as the Member of Parliament after Jossy Ngugi Nyumu died in office in May 2014. Moses Kuria was announced as the area MP in August 2014 without a by-election after the only opponent, Kiarie Kamere stepped down. Uhuru Muigai Kenyatta ,

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1408-632: Is unable to because of a confidentiality agreement. As of December 2017 , the company's stock was owned by the following public and private entities. The stock of the company is listed on the Nairobi Stock Exchange, where it trades under the symbol: SCOM . On 29th October 2024, the Daily Nation reported Safaricom to be involved in abductions and extra-judicial killings by police by using Safaricom call detail records (CDRs) to track its subscribers without valid court orders. According

1472-416: Is used by 21.8 million Kenyans, with over 1.5 million of M-Pesa users using the bill payment feature. At the time M-Pesa had a network of over 90,000 agent outlets. Average value of monthly person to person transfers on M-Pesa was KSh.106 billion/= while Person to Business transfers were at KSh.23.5 billion/= and Business to Person at KSh 27.8 billion/= per month. M-Pesa is in partnership with

1536-624: The M-Pesa offering. M-Pesa was launched in Tanzania by Vodacom in 2008 but its initial ability to attract customers fell short of expectations. In 2010, the International Finance Corporation released a report which explored many of these issues in greater depth and analyzed the strategic changes that Vodacom has implemented to improve their market position.[23] As of September 2021, M-Pesa in Tanzania has 12.66 million subscribers M-Pesa,

1600-573: The Africa Shared Value Summit. As of 2020, Safaricom employed over 4,500 people permanently and over 1,900 people on contract. 75 percent of the company's employees were based in Nairobi , the Headquarters, with the remainder based in other big cities like Mombasa , Kisumu , Nakuru and Eldoret , in which it operates retail outlets. It has nationwide dealerships to ensure customers across

1664-479: The Gatundu District Hospital to Gatundu Level IV Hospital. The 5300 square meter expansion included a modern medical wing with five-floors, four elevators, outpatient services, an emergency department, 12 ICU beds, 84 beds, medical laboratory, maternity unit, operating theater, wards, and several units of medical equipment, including CT scanners and X-ray scanners. The assistance by China was in response to

1728-476: The Kenyan and South African markets, including the banking regulations at the time of M-Pesa's launch in each country. According to Money Web, a South African investment website, "A tough regulatory environment with regards to customer registration and the acquisition of outlets also compounded the company's troubles, as the local regulations are more stringent in comparison to our African counterparts. Lack of education and product understanding also hindered efforts in

1792-464: The Kenyan market as of 2024 with a subscriber base estimated at approximately 47 million. In terms of voice market and SMS market share Safaricom controls 69.2% and 92.2% respectively. Safaricom was formed in 1997 as a fully owned subsidiary of Telkom Kenya . In May 2000, Vodafone Group PLC of the United Kingdom acquired a 40% stake and management responsibility for the company. In 2008,

1856-551: The Kipokezi launch allowed more than a third of the population to exchange email and online chat messages. In Partnership with Google, Safaricom introduced Lipa Mdogo Mdogo, a product targeting individuals with 2G phones by upgrading them to 4 G-enabled devices while paying daily installments of Ksh.20 over a period of one year. Ndegwa, who is the CEO of the company pointed out that they were targeting 1 million customers with plans of rolling

1920-570: The PPI (Prepaid Payment Instruments) license issued by the Reserve Bank of India and the business correspondent license issued by ICICI bank. M-Pesa has also received in -principle nod of the regulator to set up a payments bank in India. Vodafone M-Pesa is the largest business correspondent channel in India with 1.5 lac+ M-Pesa agents who are enabled to provide cash-in, cash-out and assisted payments facility to M-Pesa customers. In 2008, reports appearing in

1984-543: The RTS service: M-PESA customers will be able to send funds; To East Africa: Rwanda, Tanzania & Uganda Globally: To millions of Bank accounts and over 500,000 Western Union locations globally. PayPal: M-PESA registered customers will receive the funds from abroad on their M-PESA account. M-PESA customers can access the service by dialling *840# >Accept terms and conditions to Opt in > Select send money abroad on mySafaricom App. In September 2010 Vodacom and Ned bank announced

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2048-446: The allegations of violations of its subscribers privacy without addressing the specific cases that were published where Safaricom was alleged to be complicit in abductions and extra judicial killings. In November 2024, Safaricom suspended advertisements with the Daily Nation and related publications such as Business Daily due to the publication of Safaricom's violation of its mobile subscribers privacy and other critical coverage of

2112-480: The article, Safaricom CDRs used to locate its subscribers are routinely accessed contrary to due process and procedure, e.g. without police occurrence book entries then used to track and either abduct or kill suspects. The investigation also alleged that Safaricom produced inconsistent, redacted or false records before courts. For example, on 8th February 2022, a court ordered Safaricom to disclose call records about abducted Safaricom mobile subscriber Trevor Ndwiga, but

2176-503: The assembly are elected by the MCAs. The County Assembly is located at Kiambu town. The Kiambu High Court was established on 20 June 2016. As of 2017, it consists of a one-judge bench. It is temporarily located at Thika waiting for a permanent building to be constructed at Kiambu , the capital. The county has a county administrator who is appointed by the President of Kenya. He is not part of

2240-423: The capital city. Kiambu also has the second most educated populace of any county in Kenya. Thika sub-county has 58 industries, including Bidco Oil Industries, Devki Steel Mills, Broadway Bakeries and Kenblest, among others. 16% of Kiambu County, 40,000 hectares are covered by forest. The trees are used for wood fuel as there is a high demand for both charcoal and firewood. Tree planting projects are in progress as

2304-584: The capital is Kiambu town, the Executive conducts business from Thika town. Due to its large Agikuyu dominated populace, Kiambu tends to deliver large votes during presidential elections. In the 2017 presidential election Uhuru Kenyatta, the Jubilee party frontrunner received 912,607 votes in the county, which is the most votes ever received from a single county in Kenya's election history, actually this accounted for nearly sixty percent of Kenyatta's margin of victory in

2368-418: The company leverage among its competitors. Collymore was also at the forefront in leading the charge against regulatory efforts to clip the company's wings due to its size and dominance. After a two-year battle with cancer, Bob, the longest-serving executive died on July 1, 2019, leaving behind a company with doubled user base and profits increased by 380%. Michael was appointed as interim chief. Peter Ndegwa

2432-441: The country have access to its products and services. In November 2012, Safaricom partnered NCBA Bank and came up with a "revolutionary" banking product, M-Shwari, which allows M-Pesa customers to save and borrow money through mobile phone while earning interest on money saved tapping into an underdeveloped financial services market. Michael Joseph served as the founding CEO between July 2000 and November 2010. He transformed

2496-518: The country. Customers of Vodafone can also activate the M-Pesa service by dialing *400# from their mobiles and completing the registration process. Using the *400# ( USSD ) facility allows Vodafone customers to avail of the benefits of M-Pesa without having a smartphone or a data connection. Registration is entirely free of charge. A customer who activates his M-pesa wallet by only providing his basic demographic details and not sharing any proof of identity

2560-704: The county government but is a representative of the President to assist with matters of administration in the county with regards to the national government. In Kiambu County, there are 1,515 ECD centers, 948 primary schools, 365 secondary schools, 33 youth polytechnics, 165 adult education centers, one technical training institution, one technical institute of technology. There are a number of universities: Kenyatta University, St Paul's University, Presbyterian University of East Africa, Jomo Kenyatta University of Agriculture & Technology and four private universities, Gretsa University , UMMA University , Mount Kenya University and Zetech University . Kiambu County has

2624-587: The cross section of the press indicated that Vodafone Plc of UK only owned 35% while the remaining 5% was owned by a little-known company, Mobitelea Ventures Limited . The reports caused a stir which led to the summoning of its CEO Michael Joseph to appear before the PIC "Public Investment Committee", where he denied knowing who the other shareholder is. A spokesman for Vodafone said "the PIC has no powers to investigate M&A activity (see Mergers and Acquisitions ), only to ask to view company accounts of Vodafone Kenya Limited,

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2688-551: The current president of Kenya, was the area MP for 2 terms: from 2002 to 2013. Gatundu North Constituency is currently represented by Anne Wanjiku Kibe as the Member of parliament. Gatundu Law Courts are located near the Gatundu District hospital. Modern law courts were built after the old ones were consumed by fire. The law courts were officially opened in March 2014 by the then Kenya's Chief Justice Dr. Willy Mutunga. The Gatundu people on social media founded and registered

2752-477: The district's headquarters. Kenyatta Road connects the town to the newly constructed Thika Highway . The road is used to access Nairobi from Gatundu. The town is located on a hill, which makes it difficult to expand. Gatundu town is the administrative headquarters of Gatundu South constituency. It also hosts the Gatundu sub-county offices, under the County Government of Kiambu which is led by James Nyoro who

2816-413: The election. The current Kenya Kwanza government has its most members of Parliament from the county. The legislature of Kiambu County is a unicameral County Assembly. It comprises 60 elected Members of County Assembly (MCA) from the 60 wards of the county and 27 nominated members. The members hold office for a five-year term each, renewable during the general election. The speaker and deputy speaker of

2880-664: The government offered 25% of its shares to the public through the Nairobi Securities Exchange . Safaricom was ranked as Africa's Best Employer, 67th in the World by the Forbes Global 200 list of the World's Best Employers. In March 2018, Safaricom was ranked as the #1 company to work for in the annual BrighterMonday Best 100 Companies to Work for in Kenya according to career professionals and job seekers. In 2019 Safaricom partnered with Shared Value Africa Initiative to host

2944-711: The initial roll out of the product." In June 2011, Vodacom and Nedbank launched a campaign to re-position M-Pesa, targeting the product to potential customers who have a higher Living Standard Measures (LSM) index than were first targeted. Despite efforts, as at March 2015, M-Pesa still struggled to grow its customer base. This comes as no surprise as South Africa is well known for being ahead of financial institutions globally in terms of maturity and technological innovation. According to Genesis Analytics, 70% of South Africans are "banked", meaning that they have at least one bank account with an established financial institution which have their own banking products which directly compete with

3008-624: The launch of the service in South Africa , where there were estimated to be more than 13 million "economically active" people without a bank account. M-Pesa has been slow to gain a toehold in the South African market compared to Vodacom's projections that it would sign up 10 million users in the following three years. By May 2011, it had registered approximately 100,000 customers. The gap between expectations for M-Pesa's performance and its actual performance can be partly attributed to differences between

3072-440: The market with fresh agricultural commodities. Due to investments and businesses in the town, there are various banks, microfinance institutions and SACCO'S including: The local public service vans, minibuses and taxis play a major role in transport industry of this town. Vans (also called matatus) transport passengers from the town to other towns including Nairobi city, Thika , Ruiru , Juja and Kamwangi towns. The town has

3136-412: The money to the user's M-Pesa account. The user then gets an SMS notifying them of the transaction. A user withdraws money by visiting an agent, who checks that the user has sufficient funds before debiting the user's account and handing over the cash. An M-Pesa user can also transfer money to others using a menu on their phone. Cash can thus be sent one place to another instantly, safely and easily. This

3200-461: The most common means of communication. Several cyber cafes also offer the town with internet services. There is also Gatundu Post Office. The town does not have adequate institutions of higher learning. There is Gatundu Primary School, a public school. Private primary schools are many including: The town has recently seen rise in new institutions of higher learning like universities and colleges. Mama Ngina University College has been established in

3264-488: The near past and has since admitted a considerable number of students. The town has seen an increase in population owing to a branch of the Kenya Medical Training College, Gatundu branch. There is also Gatundu Institute of Business Studies. Gatundu Level 4 Hospital serves almost all health needs of the people in this region. On 13 August 2013, a Chinese-funded construction was launched to expand and elevate

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3328-466: The real need for getting them airtime. Safaricom launched the Kipokezi service in May 2000 that enabled its subscribers to send and receive email and online chat through standard mobile phones . The service did not require users to have an Internet connection as it used ForgetMeNot Africa 's Handset Initiation technology. Prior to the service fewer than one in ten Kenyans had accessed the Internet but

3392-514: The records produced contained inconsistencies such as placing Ndwiga at vastly different locations at the same time. The investigation further alleged that in January 2017, Safaricom produced inconsistent records regarding a case where the Kenyan government collaborated with South Sudanese intelligence officers to abduct two South Sudanese activists who were "probably executed", according to UN experts' analysis. On 31st October 2024, Safaricom denied

3456-512: The region for business purposes. The people in this town are mostly Christians. Several churches are present, including among others. The main economic activity in Gatundu town is trade. Businessmen and businesswomen in this town are engaged in various businesses. A two storey modern market in the town attracts many buyers and sellers from the neighboring villages and towns. There are several supermarkets and general stores. The neighboring villages are agriculturally productive and therefore feed

3520-416: The service forced formal banking institutions to take note of the new venture. In December 2008, a group of banks reportedly lobbied the Kenyan finance minister to audit M-PESA, in an effort to at least slow the growth of the service. This ploy failed, as the audit found that the service was robust. At this time, The Banking Act did not provide the basis to regulate products offered by non-banks, of which M-PESA

3584-475: The service to other countries depending on its initial success. An M-PESA-enabled mobile phone can also function as an electronic wallet and can hold up to KSh. 500,000/= (approx. US$ 3500). Safaricom has announced that it intends to roll out M-PESA to other countries. M-PESA (M for mobile, pesa is Swahili for money) is a mobile phone-based money transfer, financing and micro financing service, launched in 2007 by Vodafone for Safaricom and Vodacom . M-PESA

3648-489: The telecom from a subscriber base of less than 20,000 to over 16.71 million during his previous tenure. In his last full year as CEO, Safaricom posted a 37 percent rise in pretax profit. Bob Collymore took over at Safaricom in November 2010, replacing Michael Joseph who went on to serve in the telco giant's board as the Chairman. Collymore oversaw the introduction into the market of various mobile money products that have given

3712-479: The town. Gatundu town is located west of Thika about 29 Kilometers, road distance through Mang'u and north of Kiambu about 44 Kilometers, road distance through Ruiru . It is currently in Kiambu County . Back in the 1960s-2007, Gatundu was in Kiambu District , which would later be elevated to Kiambu County and split into districts. Gatundu became one of the districts in Kiambu County . Gatundu town hosts

3776-1294: The trees face increasing temperatures due to climate change. In 2021 a leading activist, Joannah Stutchbury was assasinated after protesting about developments in the forest. The county has twelve constituencies and fourteen sub-counties. Of the twelve constituencies, Lari occupies the largest land mass at 439.2 km (169.6 sq mi), while Kabete is the smallest by landmass as it occupies 60.3 km (23.3 sq mi). Sub-counties are mostly derived from constituency boundaries but two constituencies, Ruiru and Thika , have two sub-counties each. Part of southern areas of Kiambu County are within Greater Nairobi, which consists of four out of 47 counties in Kenya. Urbanisation by County within Nairobi Metro Source: OpenDataKenya Poverty level by County Source: OpenDataKenya Worldbank Urbanisation by County in Central Kenya Source: OpenDataKenya Poverty level by County Source: OpenDataKenya Worldbank Safaricom Safaricom controls approximately 65.7% percent of

3840-459: The way the regulatory body Communications Authority of Kenya , awarded Safaricom its LTE (long Term Evolution) license to operate at 800 MHz. Safaricom was the first company in Kenya to possess 3G Internet technology with the recent success of 4G / LTE connectivity currently in all major Kenyan cities. In March 2021, Safaricom became the second network operator in Africa after Vodacom to launch

3904-725: Was appointed as CEO effective April 1, 2020. In January 2023, Safaricom made Adil Khawaja its of chairman of the board of directors. In May 2024, Safaricom was affected by communication disruptions following the severing of submarine cables across East Africa. 2G service on 900 MHz and 1800 MHz. 3G DC-HSPA+ service on 900 MHz & 2100 MHz. Safaricom later launched LTE-A (4G service with carrier aggregation) service in Nairobi and Mombasa on band 20 (800 MHz) and band 3 (1800 MHz) in December 2014 and has expanded to other cities. Safaricom's competitors, Airtel Kenya and Telkom Kenya have expressed dissatisfaction with

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3968-548: Was launched in India as a close partnership between Vodafone India and ICICI bank in November 2011 under the leadership of Mr Suresh Sethi. The service today operates in all telecom circles where Vodafone India is present. Users (of any telecom operator) can activate the M-Pesa service by downloading the Vodafone M-Pesa app (available on all app stores) on to their phones and registering themselves or by visiting any Vodafone store, Vodafone mini-store or M-Pesa agent point across

4032-399: Was one such very successful product. As at November 2014, M-PESA transactions for the 11 months of 2014 were valued at KSh.2.1 trillion/=, a 28% increase from 2013, and almost half the value of the country's GDP. On November 19, 2014, Safaricom launched a companion android app Safaricom M-Ledger for its M-PESA users. The application, currently available only on Android, gives M-PESA users

4096-460: Was originally designed as a system to allow microfinance-loan repayments to be made by phone, reducing the costs associated with handling cash. After the pilot testing it was broadened to become a general money-transfer scheme. Since then safaricom M-PESA brand has reached 12 countries in Africa and three countries outside the continent. Once a user registers for M-PESA, they pay money into the system by handing cash at an M-Pesa agent, who then credits

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