44-466: (Redirected from Fly Buys ) Flybuys may refer to: flybuys (Australia) , Australian loyalty program Flybuys (New Zealand) , New Zealand loyalty program See also [ edit ] Flyby (disambiguation) Topics referred to by the same term [REDACTED] This disambiguation page lists articles associated with the title Flybuys . If an internal link led you here, you may wish to change
88-590: A $ 100 Coles Myer shopping voucher was introduced, and general merchandise items followed. In 2009, most redemptions were gift cards or credits to credit card balances, with only a small proportion of redemptions being for flights. According to Flybuys, as of 2010 , over ten million rewards had been redeemed by members and there were over 800 choices. In 2012, "Flybuys Dollars" was introduced, allowing members to redeem points when paying for purchases at Coles, Kmart, Target, Liquorland, First Choice Liquor and Coles Express. There are currently 5 main ways to redeem points on
132-629: A 20% stake in G.J. Coles & Coy Coles, allowing Coles to fully acquire Kmart Australia. By the 1980s, Coles primarily operated supermarkets, whilst Myer operated the department store chains Myer and Grace Bros , as well as the Target discount variety store chain in Australia, and fast food restaurant chain Red Rooster (which it acquired in 1981). Both Coles and Myer grew throughout Australia through growth and acquisitions, and both independently listed on
176-464: A NAB credit card, Coles and NAB would issue points for the one transaction. In October 2012, Flybuys created the Flybuys Toolbar in conjunction with Yahoo!7 , enabling members to collect points from their web searches. In July 2013, Australia's largest health insurer Medibank joined Flybuys, but left in 2019. In November 2021, it was announced that Bunnings would be joining the program for
220-471: A guarantee that the deal would go ahead. A second proposal of $ 15.25 per share in October 2006 was rejected for largely the same reasons. In November 2006, long-term senior supermarkets executive Peter Scott was dismissed for an unspecified breach of the company's code of conduct. On 23 February 2007, the company announced a downgrade of expected earnings and that it was considering ownership options, including
264-411: A major participant in the program. In April 2012, Coles announced a substantial relaunch of the program, with the issuing of points for major brands increasing to 1 point for $ 1, and AGL , Telstra and Webjet became new partners. Points no longer expired if members used their card or redeemed points at least once a year. New cards were sent to over 8 million households in Australia. At the same time,
308-548: A new benefit was introduced, under which Flybuys members could obtain a 10% discount off five product categories of their choice. A consumer study of Australian loyalty programs in 2013 showed that Flybuys was easily the most popular program in Australia. In April 2018, Wesfarmers stated it would be demerging the Coles business, but it retained a substantial ownership stake in Flybuys. In November 2018, Wesfarmers and Coles announced
352-497: A public company on the Australian Securities Exchange under the trading code COL, debuting at A$ 12.49. At the time of listing, the company included 806 Coles Supermarkets , 712 Coles Express outlets, 894 liquor stores including Liquorland , Vintage Cellars and First Choice Liquor , Coles-branded financial services and 88 Spirit Hotels, as well as joint-ownership of the flybuys loyalty program. Subsidiaries of
396-529: A recognised brand for its fuel offer. In 2002, Coles Myer sold Red Rooster to Western Australian company Australian Fast Foods . On 17 August 2005, Coles Myer announced that within 12 months, it would decide to demerge, divest or retain Myer. Thirteen expressions of interest were made for all or part of Myer. On 13 March 2006, Coles Myer announced it would sell Myer to a consortium controlled by US private equity group Newbridge Capital . The consortium also included
440-671: Is now as low as 1,200 points (streaming new release movies). Flybuys also attracted concerns regarding privacy of information, and the ability for the operators to track members’ shopping habits. In 1994, Flybuys adopted a privacy policy based on OECD principles under which it advised members that it might use personal information, such as name, age, gender, employment status and age of family members, "for marketing, planning, product development, research, Flybuys account administration and fraud and crime prevention and investigation." Flybuys varied this policy in 2006 to enable information to be passed to Coles Group and National Australia Bank ,
484-654: The Australian Securities Exchange , containing Coles Supermarkets, Coles Online , Coles Express , Coles' liquor division , Coles' financial division, and Flybuys . In 1914, the first Coles "variety store" was opened in Melbourne . Coles was founded in 1914 by George Coles when he opened what was called the "Coles Variety Store" in Smith Street in the Melbourne suburb of Collingwood . More stores opened and
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#1732876393784528-624: The Australian Securities Exchange . In August 1985, the Myer Emporium Ltd and GJ Coles & Coy Ltd merged, becoming the largest ever Australian Corporation. The official name change to "Coles Myer Limited" followed in January 1986. The U.S. Kmart Corporation continued to hold shareholding in the merged company until Kmart sold its 21.5% stake in November 1994. A new head office opened in 1987 at Hawthorn East , Melbourne . As of 2022, it remained
572-757: The Coles Group and Wesfarmers through joint venture Loyalty Pacific . Members can accrue points by shopping at Coles Group brands ( Coles Supermarkets , Liquorland , etc.), certain Wesfarmers brands ( Kmart , Target , Bunnings , Officeworks , catch.com.au, Kleenheat , etc.), and some third-party partners like HCF Insurance , Coles Express and Optus . Points can then be redeemed for money off purchases at Coles Supermarkets, Coles Express, Liquorland, Kmart, Officeworks, Target and mycar (2,000 points gives an A$ 10 discount), as well as holidays (through Flybuys Travel or Velocity Frequent Flyer ) and household goods (from
616-499: The Flybuys Rewards Store ). It is one of Australia's largest loyalty programs and has over nine million members. Fifteen Flybuys cards are scanned every second on average in Australia. Flybuys began in 1994 as a joint venture of Shell , Coles Myer and National Australia Bank . The program met with substantial interest at launch, with a million Australian households joining within the first six weeks. Telstra joined
660-698: The NYSE (de-listed 6 January 2006), the New Zealand Stock Exchange (de-listed 1989) and the London Stock Exchange . In April 2006, Coles Myer acquired Pharmacy Direct for $ 48 million, controversially using Pharmacy Direct's corporate license to skirt laws restricting ownership of pharmacies to qualified pharmacists. The Pharmacy Guild of Australia brought a case against Coles to the New South Wales Supreme Court . In September 2008,
704-465: The Court ordered Coles to sell the business, which it did in early 2009. In August 2006, Coles announced that a group of private equity companies led by Kohlberg Kravis Roberts & Co. (KKR) was looking to buy the company, with an initial proposal of $ 14.50 per share. The Coles board rejected the offer stating it significantly undervalued the company, and was conditional on a due diligence process, without
748-474: The Flybuys app or website: On 29 September 2020, Flybuys launched its data platform, Unpacked by Flybuys . Flybuys has been criticised regarding the effort required to collect enough points to gain a reward. For many years, no rewards were available for fewer than 11,000 points, leading critics to claim that $ 55,000 was required to be spent to gain a reward with a value of around $ 100. However, since 2006, rewards have been available from 2,500 points, and it
792-474: The Flybuys app. Usually these offers offer either a higher earn rate (e.g. 10x points) or a certain number of points for completing a purchase of above a certain amount at a retailer. Most offers are targeted based on the member's transaction history. Initially, Flybuys points could only be redeemed for flights. In 1996, that was extended to include other benefits with a travel or leisure theme, such as accommodation, meals and entertainment. In 1999, redemption with
836-420: The Myer family, who held a 5% stake. The sale was completed for A$ 1.4 bn on 2 June 2006. Coles Myer changed its name to "Coles Group Limited" in November 2006. Coles Group Limited also changed its listed code on the Australian Securities Exchange from CML to CGJ, which references back to its first ever registered company name of G.J. Coles & Coy Proprietary Limited. The company has in the past been listed on
880-741: The appointment of John Merakovsky as chief executive officer of Flybuys. In February 2022, following the resignation of John Merakovsky, Wesfarmers and Coles announced the appointment of Anna Lee as chief executive officer of Flybuys. Flybuys points collection is directed largely at regular consumer purchases, and most points are issued by major Coles and Wesfarmers brands – food ( Coles Supermarkets ), fuel ( Coles Express ), discount department stores ( Kmart , K Hub , Target and catch.com.au), automotive (mycar Tyre and Auto) and liquor ( Liquorland and First Choice Liquor ). Coles also offers points for members who take up Coles car, home or pet insurance. Other brands which participate, but are not associated with
924-496: The barcode on the back of a Flybuys card must be scanned to earn points. Alternatively, the barcode can also be stored on the Coles App, Apple Wallet or Google Wallet . For online purchases, the 16 digit member number on the back of the card is entered instead. In most cases points accrue at the rate of 1 for every $ 1 spent. Periodically, Flybuys will issue offers for additional points, which must be activated before use online or via
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#1732876393784968-485: The chain was regarded as the leaders in providing value to Australian shoppers. The building formerly occupied by the original Coles Variety Store is now the location of a Woolworths outlet – the major competitor to Coles. Coles was run in succession by members of the Coles family from 1914 until the mid-1970s by the "famous five knights", brothers Sir George, Sir Arthur , Sir Edgar, Sir Kenneth and Sir Norman – known by their first initials – GJ, AW, EB, KF, NC. In 1960,
1012-406: The company appointed John Fletcher , formerly of Brambles , as chief executive. Fletcher engineered a brief turnaround in the company's fortunes. Fletcher abolished the shareholder discount card, on the basis that it had eroded margins while providing little benefit, and was unpopular with institutional investors. Since their introduction in the early 1990s, the card had induced a tenfold increase in
1056-505: The exit of Coles Group from its head office base at Tooronga. The independent expert report published in October 2007, advising shareholders preparatory to the proposed sale was critical of the culture within Coles Group. At a shareholder meeting in Melbourne on 7 November 2007, shareholders voted overwhelmingly with 99.25% approval of the sale of Coles Group to Wesfarmers. The Scheme of Arrangement between Coles Group and its shareholders
1100-526: The first Megamart store, in Coorparoo , Queensland . Harris Technology, a computer hardware and software reseller started by Ron Harris in 1986, was acquired in 1999. By 2001, Coles Myer planned to expand the Megamart chain of furniture and electrical stores, but by 2005 had decided to divest the struggling chain. Six of the nine stores were sold to competitor Harvey Norman , with the remainder closed. In 2001,
1144-512: The first store opening in the Melbourne suburb of Richmond in June 1994. This represented a successful introduction of a " category killer " – by comparison, around the same time Coles unsuccessfully attempted to negate the arrival of Toys "R" Us with the short-lived chain World 4 Kids. In 1996, the operations of Target and Fosseys (earlier "Coles-Fossey") merged and the first Baby Target speciality store
1188-555: The first supermarket was opened in the Melbourne suburb of Balwyn North and in 1973, a Coles store had been established in all capital cities of the country. Kmart Australia Limited was born out of a joint venture between G.J. Coles & Coy (Coles) and S.S. Kresge (later Kmart Corporation ) in the US. The first store opened in the Melbourne suburb of Burwood in 1969. In 1978, Kresge (Kmart) exchanged its 51% stake in Kmart Australia for
1232-961: The first time, and that Officeworks would be re-joining. Former participants in Flybuys include Myer (which withdrew in 2007 after being sold by Coles Group in June 2006), EziBuy (which purchased a former Coles Myer brand, Myer Direct), Michael Hill Jeweller , Elders Real Estate and Curves . Others such as Red Rooster and Katies were businesses divested by then Coles Myer. Traveland, Pulse Energy and Solar Shop are now-defunct businesses which were once Flybuys participants, while Megamart , Bi-Lo , Bi-Lo Mega Frrresh , Kmart Tyre & Auto Service (now Mycar), Target Country , Baby Target , Target Home , Fosseys , Grace Bros , Newmart, Sports Direct, Primary Layers, South Cape and Gifts To Go were Coles Myer/Coles Group brands that have been discontinued. Officeworks (though also owned by Wesfarmers and has since rejoined in early December, 2021) and Harris Technology withdrew in 2009. For in-store purchases,
1276-521: The head office for Coles Group and associated subsidiaries. Bi-Lo was acquired by Coles Myer in 1987. It was a major supermarket chain and continued to be owned and operated by Coles Myer in parallel to Coles Supermarkets. Bi-Lo was rebranded to Coles from 2007, the last store rebranded in 2017. The office stationery chain Officeworks , based on the US chain Office Depot , was established in 1993 with
1320-403: The largest take-over bid in Australia. The sale was expected to be completed in October 2007. In August 2007, Wesfarmers foreshadowed its plans for the restructuring of Coles Group following its anticipated takeover, including investment of A$ 5 billion, establishing three separate divisions (including a combined Bunnings /Officeworks "big box" retailing division), the possible sale of Kmart, and
1364-438: The link to point directly to the intended article. Retrieved from " https://en.wikipedia.org/w/index.php?title=Flybuys&oldid=964163828 " Category : Disambiguation pages Hidden categories: Short description is different from Wikidata All article disambiguation pages All disambiguation pages Flybuys (Australia) Flybuys is an Australian customer loyalty program equally owned by
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1408-428: The number of Coles Myer's shareholders, with the overwhelming majority owning only small parcels of shares. Fletcher also engineered the acquisition of the retail fuel operations of Shell Australia with the fuel outlets rebranded as Coles Express , allowing Coles Group to counter the success of Woolworths' discount petrol operation. Woolworths subsequently gained entry to part of Caltex Australia's network to provide
1452-492: The owners of Flybuys, include Optus and HCF Insurance . Additional points can be collected from transactions on the Coles MasterCard (issued by Citibank ) or selected National Australia Bank (NAB) credit cards, if they have been "linked" to a Flybuys membership. In some circumstances, that allows for one transaction to gain points from two sources: e.g. if a member pays for grocery purchases at Coles Supermarkets with
1496-499: The owners of the program, unless directed otherwise by members. In 2009, Flybuys' responsible privacy practices were recognised with the conferring of an Australian Privacy Award. Coles Group Coles Group Limited is an Australian public company operating several retail chains. Its chief operations are primarily concerned with the sale of food and groceries through its flagship supermarket chain Coles Supermarkets , and
1540-450: The possibility of a full sale of the business or restructuring such as a demerger . On 20 March 2007, it deferred its plans to rebrand Kmart under the Coles banner and create supercentres, and subsequently paused its conversion of Bi-Lo stores to Coles Supermarkets given the lack of success of this move. On 23 March, Coles Group stated it planned to sell its businesses as either an entire package, or in three parts (Officeworks, Target and
1584-410: The previous Coles Group such as Kmart, Target and Officeworks remain as subsidiaries of Wesfarmers. In March 2019, Coles and Australian Venue Co. established a joint venture (Queensland Venue Co) where AVC would take over operations of the Coles' Spirit Hotels and receive its profits while Coles would run the group's liquor stores and receive its profits. Coles received $ 200 million from AVC as part of
1628-670: The program in 1995 but withdrew after two years, having created the Telstra Visa Card with the ANZ Bank (later to become the ANZ Qantas Telstra Visa Card). In April 2012, Telstra rejoined Flybuys with points being offered for pre-paid services. In 1996, Loyalty Pacific licensed the brand to a consortium in New Zealand, which began to operate a similar program, also called Flybuys . In 1998, major changes were made to
1672-559: The program was revamped, with the offer improved for members, with the issuing of standard points at participating Coles Group brands increased to 2 points for $ 5. That change was accompanied by revised branding and a minor name change from “Fly Buys” to “FlyBuys”. In December 2006, Loyalty Pacific was cited as a potential purchaser of the Qantas Frequent Flyer program. In February 2011, Coles acquired National Australia Bank's 50 per cent interest in Flybuys, with NAB remaining as
1716-490: The program. The offer to members was diluted because the points currency was devalued to increase points required for rewards 20-fold (from a minimum 550 points to 11,000), but the issuing of standard points only increased fourfold (from 1 point for $ 20 to 1 point for $ 5). At the same time, Shell relinquished its one-third ownership of the program, although that was unnoticed by members as Shell continued to issue points through its company-owned service station network. In 2003,
1760-449: The remaining businesses Kmart, Coles, Bi-Lo, Liquorland, Vintage Cellars and First Choice Liquor). On 3 April, Solomon Lew , the former chairman and long-time antagonist of the current board and management team, sold his 5.8% shareholding of the company. A large portion of these shares were bought by Wesfarmers , which was believed to be part of a consortium of bidders including Macquarie Bank , PEP and Permira . The share price at which
1804-494: The sale of liquor through its Coles Liquor outlets. Since its foundation in Collingwood , Victoria in 1914, Coles has grown to become the second-largest retailer in Australia after its principal rival, Woolworths , in terms of revenue. Formerly known as Coles Myer Ltd. from 1986 to 2006, Coles Group was owned by Wesfarmers from 2007 until 2018, when it was spun-off , with it once again listed as an independent public company on
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1848-461: The transaction took place was reportedly $ 16.47, then 2.2% above the market price. A bid for the entire company at this price would have valued Coles Group at A$ 19.7 billion, well above the two KKR proposals announced in 2006. In May 2007, Coles reported its slowest sales growth in at least seven years with continuing poor performance from Coles Supermarkets and Kmart. In July 2007, Wesfarmers announced it intended to buy Coles Group for $ 22 billion,
1892-480: Was approved by the Supreme Court of Victoria on 9 November 2007, the last day Coles Group shares traded on the Australian Securities Exchange . The Scheme was implemented on 23 November 2007, ending Coles Group as a company with its subsidiaries merged into Wesfarmers' business structure. In November 2018, Coles Group Limited was spun-off from Wesfarmers on 21 November 2018, with the company once again listed as
1936-456: Was opened, followed in 1998 by Target Home. In 1999, regional Fosseys stores were re-badged as Target Country, with metropolitan stores closed. Following Target's operating loss of $ 43m in 2001, the chain's format was repositioned to compete less with Kmart , Woolworths's Big W , Harris Scarfe and The Warehouse , and more with Myer, with a focus on "middle class" quality products, especially clothing and home wares. In 1998, Coles Myer opened
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