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Fair Debt Collection Practices Act

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The Fair Debt Collection Practices Act ( FDCPA ), Pub. L. 95 -109; 91 Stat. 874, codified as 15 U.S.C.   § 1692 –1692p, approved on September 20, 1977 (and as subsequently amended), is a consumer protection amendment, establishing legal protection from abusive debt collection practices, to the Consumer Credit Protection Act , as Title VIII of that Act. The statute's stated purposes are: to eliminate abusive practices in the collection of consumer debts , to promote fair debt collection , and to provide consumers with an avenue for disputing and obtaining validation of debt information in order to ensure the information's accuracy. The Act creates guidelines under which debt collectors may conduct business, defines rights of consumers involved with debt collectors, and prescribes penalties and remedies for violations of the Act. It is sometimes used in conjunction with the Fair Credit Reporting Act .

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44-596: The FDCPA broadly defines a debt collector as "any person who uses any instrumentality of interstate commerce or the mails in any business the principal purpose of which is the collection of any debts, or who regularly collects or attempts to collect, directly or indirectly, debts owed or due or asserted to be owed or due another." While the FDCPA generally applies only to third party debt collectors—not internal collectors for an "original creditor "—some states, such as California , have similar state consumer protection laws which mirror

88-408: A computer to perform this task. Companies have two methods available to them for measuring the net value of accounts receivable, which is generally computed by subtracting the balance of an allowance account from the accounts receivable account. The first method is the allowance method , which establishes a contra-asset account, allowance for doubtful accounts , or bad debt provision , which has

132-398: A letter of credit or by Trade Credit Insurance . On a company's balance sheet , accounts receivable are the money owed to that company by entities outside of the company. Accounts receivable are classified as current assets assuming that they are due within one calendar year or financial year . To record a journal entry for a sale on account, one must debit a receivable and credit

176-427: A loan ( asset-based lending ). They may also sell them through factoring . Pools or portfolios of accounts receivable can be sold to third parties through securitization . For tax reporting purposes, a general provision for bad debts is not an allowable deduction from profit —a business can only get relief for specific debtors that have gone bad. However, for financial reporting purposes, companies may choose to have

220-666: A "debt collector", particularly after the October 13, 2006, passage of the Financial Services Regulatory Relief Act of 2006. Attorneys, originally explicitly exempted from the definition of a debt collector, have been included (to the extent that they otherwise meet the definition) since 1986. The FDCPA's definitions of "consumers" and "debt" specifically restricts the coverage of the act to personal, family or household transactions. Thus, debts owed by businesses (or by individuals for business purposes) are not subject to

264-488: A bad debt expense account and crediting the respective accounts receivable in the sales ledger. The direct write-off method is not permissible under Generally Accepted Accounting Principles . The two methods are not mutually exclusive, and some businesses will have a provision for doubtful debts, writing off specific debts that they know to be bad (for example, if the debtor has gone into liquidation ). Companies can use their accounts receivable as collateral when obtaining

308-473: A company which "has encountered, or is likely to encounter, financial difficulties". Accounts receivable Accounts receivable , abbreviated as AR or A/R , are legally enforceable claims for payment held by a business for goods supplied or services rendered that customers have ordered but not paid for. The accounts receivable process involves customer onboarding, invoicing , collections, deductions, exception management, and finally, cash posting after

352-440: A consumer. At the same time, a collection agency cannot disclose the debt of a consumer to anyone else. These two requirements are at odds when a collector leaves a message on an answering machine or voicemail system. If the collector identifies himself and his company, a third party could hear the message, thus resulting in a third party disclosure violation. Case law has tackled this issue but has not yet resolved it. For its part,

396-497: A court is called a judgment creditor . The term creditor derives from the notion of credit . Also, in modern America, credit refers to a rating which indicates the likelihood a borrower will pay back their loan . In earlier times, credit also referred to reputation or trustworthiness . In accounting presentation, creditors are to be broken down into 'amounts falling due within one year' or 'amounts falling due after more than one year'... The financial statements presentation

440-471: A full-time task. Depending on the industry in practice, accounts receivable payments can be received up to 10–15 days after the due date has been reached. These types of payment practices are sometimes developed by industry standards, corporate policy, or because of the financial condition of the client. Since not all customer debts will be collected, businesses typically estimate the amount of and then record an allowance for doubtful accounts which appears on

484-432: A proactive collection strategy to focus on each account. An example of a common payment term is Net 30 days , which means that payment is due at the end of 30 days from the date of invoice. The debtor is free to pay before the due date; businesses can offer a discount for early payment. Other common payment terms include Net 45, Net 60, and 30 days end of month. The creditor may be able to charge late fees or interest if

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528-405: A revenue account. When the customer pays off their accounts, one debits cash and credits the receivable in the journal entry. The ending balance on the trial balance sheet for accounts receivable is usually a debit. Business organizations that have become too large to perform such tasks by hand (or small ones that could but prefer not to do them by hand) will generally use accounting software on

572-508: A right to levy against a particular piece of property, or against the debtor's accounts in general, the rules governing creditors' rights determine which creditor has the strongest right to any particular relief. Generally, creditors can be divided between those who " perfected " their interest by establishing an appropriate public record of the debt and any property claimed as collateral for it, and those who have not. Creditors may also be classed according to whether they are "in possession" of

616-405: Is a party (e.g., person, organization, company, or government) that has a claim on the services of a second party. It is a person or institution to whom money is owed. The first party, in general, has provided some property or service to the second party under the assumption (usually enforced by contract ) that the second party will return an equivalent property and service. The second party

660-427: Is a strict liability law, which means that a consumer need not prove actual damages in order to claim statutory damages of up to $ 1,000 plus reasonable attorney fees if a debt collector is proven to have violated the FDCPA. The collector may, however, escape penalty if it shows that the violation (or violations) was unintentional and the result of a " bona fide error" that occurred despite procedures designed to avoid

704-442: Is done to claim the advances several times, this area of collectible is not reflected in accounts receivables. Ideally, since advance payment occurs within a mutually agreed-upon term, it is the responsibility of the accounts department to take out the statement showing advance collectible periodically and should be provided to sales & marketing for collection of advances. The payment of accounts receivable can be protected either by

748-440: Is frequently called a debtor or borrower . The first party is called the creditor, which is the lender of property, service, or money. Creditors can be broadly divided into two categories: secured and unsecured . The term creditor is frequently used in the financial world, especially in reference to short-term loans , long-term bonds , and mortgage loans . In law, a person who has a money judgment entered in their favor by

792-452: Is in charge of receiving funds on behalf of a company and applying it toward their current pending balances. Collections and cashiering teams are part of the accounts receivable department. While the collections department seeks the debtor, the cashiering team applies the monies received. Businesses aim to collect all outstanding invoices before they become overdue. In order to achieve a lower DSO and better working capital , organizations need

836-406: Is this: Creditors' rights are the procedural provisions designed to protect the ability of creditors—persons who are owed money—to collect the money that they are owed. These provisions vary from one jurisdiction to another, and may include the ability of a creditor to put a lien on a debtor's property, to effect a seizure and forced sale of the debtor's property, to effect a garnishment of

880-633: The Federal Trade Commission (FTC) produces an annual report to Congress of its findings with respect to its FDCPA enforcement activities. This report details consumer complaints to the FTC about alleged debt collector violations of the FDCPA. The 2013 report indicated that the FTC received 125,136 consumer complaints about third party debt collectors in 2012, which is a decrease from the 144,451 received in 2011. The FTC receives more complaints about debt collectors than about any other specific industry, though

924-536: The income statement . The allowance method can be calculated using either the income statement method, which is based upon a percentage of net credit sales; the balance sheet approach, which is based upon an aging schedule in which debts of a certain age are classified by risk, or a combination of both. The second method is the direct write-off method . It is simpler than the allowance method in that it allows for one simple entry to reduce accounts receivable to its net realizable value. The entry would consist of debiting

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968-629: The CFPB issued its annual report to Congress on its implementation of the FDCPA. The bureau had participated in four actions against alleged FDCPA violations. Two of the cases were resolved with over $ 15 million in redress. The bureau also offered information to assist consumers through the COVID-19 pandemic, data on debt collection activity for student loans, and conducted an 8,000-respondent survey to test disclosures explaining time-barred debt and its rules on debt collection. Creditor A creditor or lender

1012-406: The CFPB will take over the FTC's advisory opinion function. Good faith conformity with a formal opinion of the FTC constitutes a second statutory defense under the FDCPA. The FTC has only rarely exercised its authority to issue advisory opinions, however. Prior to 2000, the FTC had not issued any advisory opinions regarding the FDCPA, it has issued only four such opinions through 2009. In March 2021,

1056-429: The FDCPA under the alternative definition of debt collector as a business whose "principal purpose" is the collection of debts. The Act prohibits certain types of "abusive and deceptive" conduct when attempting to collect debts, including the following: The Act requires debt collectors to do the following (among other requirements): The Federal Trade Commission originally had the authority to administratively enforce

1100-558: The FDCPA using its powers under the Federal Trade Commission Act . However, under the sweeping reforms of the 2010 Dodd-Frank Act, the FDCPA is enforced primarily by the Consumer Financial Protection Bureau . Aggrieved consumers may also file a private lawsuit in a state or federal court to collect damages (actual, statutory, attorney's fees, and court costs) from third-party debt collectors. The FDCPA

1144-481: The FDCPA when it unanimously held that a company may collect debts that it purchased for its own account without triggering the statutory definition of a "debt collector" under the Fair Debt Collection Practices Act. Nonetheless, at least one subsequent Circuit Court opinion has cabined the impact of Henson by subsequently finding that companies that purchase consumer debt could still be subject to

1188-413: The FDCPA, and regulate original creditors. In addition, some federal courts have ruled that a collector of debt is not a "creditor" but is rather a "debt collector" under the FDCPA where the collector of debt buys defaulted debt from an original creditor for the purpose of debt collection. The definitions and coverage have changed over time. The FDCPA itself contains numerous exceptions to the definition of

1232-660: The FDCPA. In the federal tax case of Smith v. United States , the United States Court of Appeals for the Fifth Circuit stated that the taxpayer's "invocation of the Fair Debt Collection Act is entirely without merit, as the statute expressly excludes 'any officer or employee of the United States ... to the extent that collecting or attempting to collect any debt is in the performance of his official duties' from

1276-522: The Insolvency Practitioner and readily accept annual reports when submitted. Under the Companies Act 2006 , a company's creditors may apply to the court for an order summoning a meeting of the creditors or some of the creditors who fall into a specific category, in order to consider a compromise or " arrangement " between the company and its creditors. If a majority representing 75% in value of

1320-443: The amount is not paid by the due date. In practice, the terms are often shown as two fractions, with the discount and the discount period comprising the first fraction and the letter 'n' and the payment due period comprising the second fraction. Booking a receivable is accomplished by a simple accounting transaction. However, the process of maintaining and collecting payments on the accounts receivable subsidiary account balances can be

1364-494: The area of creditor's rights perform one or all of the following: In the UK, once an Individual Voluntary Arrangement (IVA) has been applied for, and is in place through the courts, creditors are prevented from making direct contact under the terms of the IVA. All ongoing correspondence of an IVA must first go through the appointed Insolvency Practitioner . The creditors will begin to deal with

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1408-488: The balance sheet as a contra account that offsets total accounts receivable. When accounts receivable are not paid, some companies turn them over to third party collection agencies or collection attorneys who will attempt to recover the debt via negotiating payment plans, settlement offers, or pursuing other legal action. Outstanding advances are part of accounts receivable if a company gets an order from its customers with payment terms agreed upon in advance. Since billing

1452-447: The collateral, and by whether the debt was created as a purchase money security interest . A creditor may generally ask a court to set aside a fraudulent conveyance designed to move the debtor's property or funds out of their reach. Some lawyers have a specialized practice area focused on the collection of such debts . Such attorneys are frequently referred to as collection attorneys or collection lawyers. Attorneys who practice in

1496-440: The credit industry and some courts have taken the stance that the FDCPA has often been used to file frivolous lawsuits and seek damages for minor technical violations and has, at times, seriously impeded their ability to collect valid debts. Given the strict liability nature of the FDCPA, the collections industry and the insurance companies that provide liability coverage for them have repeatedly lobbied Congress to relax provisions of

1540-455: The creditors or class of creditors present and voting either in person or by proxy at the meeting agree a compromise, the meeting may apply to the court for the compromise to be enforced. The same provision would apply to members ( shareholders ) of a company seeking to make an arrangement with the company. The Corporate Insolvency and Governance Act 2020 makes similar provision where a compromise has been proposed between creditors or members and

1584-411: The date the incident was discovered. Some consumer groups argue that the FDCPA does not go far enough, and does not provide sufficient deterrence against unscrupulous collection agencies. Consumer groups have complained that the maximum statutory damages contained in the original 1977 version of the law has not kept up with inflation; $ 1,000 in 1977 dollars is worth $ 5028 as of 2023. Conversely, many in

1628-443: The debtor's wages, and to have certain purchases or gifts made by the debtor set aside as fraudulent conveyances . The rights of a particular creditor usually depend in part on the reason for which the debt is owed, and the terms of any writing memorializing the debt. Creditors' rights deal not only with the rights of creditors against the debtor, but also with the rights of creditors against one another. Where multiple creditors claim

1672-562: The definition of 'debt collector'. 15 U.S.C. section 1692a(6)(C)." In 1998, however, Congress amended the Internal Revenue Code by adding a new section 6304, "Fair Tax Collection Practices", which refers to and includes certain rules that are similar to some provisions of the Fair Debt Collection Practices Act. In Henson v. Santander Consumer USA Inc. , the Supreme Court excluded collection companies that purchase consumer debt from

1716-426: The effect of reducing the balance for accounts receivable. The amount of the bad debt provision can be computed in two ways, either (1) by reviewing each individual debt and deciding whether it is doubtful (a specific provision); or (2) by providing for a fixed percentage (e.g. 2%) of total debtors (a general provision). The change in the bad debt provision from year to year is posted to the bad debt expense account in

1760-477: The error at issue. Alternatively, if the consumer loses the lawsuit and the court determines that the consumer filed the case in bad faith and for the purposes of harassment, the court may then award attorney's fees to the debt collector. Another limitation is the one year statute of limitations , which the Supreme Court ruled in Rotkiske v. Klemm (2019) starts tolling from the date of the alleged violation, not from

1804-462: The law to reduce their civil exposure for these "hyper-technical" violations. The accounts receivable management industry has also raised concerns that the FDCPA contains contradictions that often lead to liability on the part of collection agencies in civil cases, especially when dealing with technology that did not exist when the law was written. For example, the FDCPA requires a collection agency to identify itself as such in any communication with

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1848-441: The liquidity of a company. Accounts receivable represents money owed by entities to the firm on the sale of products or services on credit. In most business entities, accounts receivable is typically executed by generating an invoice and either mailing or electronically delivering it to the customer, who, in turn, must pay it within an established timeframe, called credit terms or payment terms . The accounts receivable team

1892-562: The number of complaints represents a small percentage of the overall number of contacts by debt collectors with consumers. The FTC has authority to issue formal opinions regarding debt collectors' conduct under the FDCPA, but the Dodd-Frank Wall Street Reform and Consumer Protection Act transfers authority for rule making to the new Consumer Financial Protection Bureau (CFPB) effective between January 21, 2011 and July 21, 2011. The FTC will retain FDCPA enforcement authority, but

1936-567: The payment is collected. Accounts receivable are generally in the form of invoices raised by a business and delivered to the customer for payment within an agreed time frame. Accounts receivable is shown in a balance sheet as an asset . It is one of a series of accounting transactions dealing with the billing of a customer for goods and services that the customer has ordered. These may be distinguished from notes receivable , which are debts created through formal legal instruments called promissory notes . Accounts receivable can impact

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