29-685: East Kent Hospitals University NHS Foundation Trust is one of the largest hospital trusts in England. It runs the Kent and Canterbury Hospital (Canterbury), William Harvey Hospital (Ashford), Queen Elizabeth The Queen Mother Hospital (Margate), Buckland Hospital (Dover), and the Royal Victoria Hospital (Folkestone) – and some outpatient facilities in the East Kent and Medway areas in England . It serves
58-710: A Gold award from Investors in People and, since 2010, being in the Sunday Times Best 100 Not for Profit Organisations. At the time of his leaving the RCN in 2015, the RCN membership had reached its highest-ever membership of over 430,000. Carter was awarded Fellowship of the Royal College of Nurisng in 2020. On 9 November 2016, the Medway NHS Foundation Trust announced Carter had been appointed interim chair, whilst
87-479: A guilty plea. The families investigation into Harry's death was masterminded by Derek Richford, Harry's grandfather. The BBC said of the family's efforts "However, it took a skilled, determined, grieving family's fight for justice to force meaningful change on a reluctant and failing organisation." The story was covered nationally on all channels and later on the BBC website Michael Buchanan wrote Derek's story "No-one joined
116-482: A local population of around 759,000 people. It is a teaching trust involved in the education and training of doctors, nurses and other healthcare professionals, with King's College London and, since 2018, Kent and Medway Medical School . The trust, with Maidstone and Tunbridge Wells NHS Trust was jointly procuring an electronic patient record system in a contract worth £10m – £40m in December 2013. In April 2014 it
145-663: A new limited company owned by the trust and described as a social enterprise . This organisation is named 2gether Support Solutions. In August 2022 it was reported that the trust needed £65 million worth of improvements for critical risk infrastructure including the high voltage transformers at the Kent and Canterbury Hospital, high voltage upgrade works at the Queen Elizabeth, the Queen Mother, Hospital, replacement of obsolete fire alarm cabling and replacement of defective heat exchangers at
174-600: A suitable site on land formerly belonging to St Augustine's Abbey had been identified, the foundation stone for the Kent and Canterbury Infirmary was laid by Sir Edward Knatchbull in June 1791. It was completed in September 1793 and extended in 1829, 1838 and 1871. The present hospital, which was designed in the Art Deco style, was opened by the Duke of Kent in 1937. The hospital joined
203-730: Is also a general nurse and trained at St Albans City Hospital and the Institute of Urology in London, and held clinical and managerial posts in Hertfordshire , Bedfordshire and London. He started his managerial education at the Chartered Institute of Personnel and Development , and got an MBA and PhD from the University of Birmingham . He spent almost twelve years as the Chief Executive of
232-568: Is not unusual for maternity units close or divert for short periods these closures were unusually frequent. In October 2020 the trust was prosecuted by the Care Quality Commission for failing to provide safe care and treatment exposing Harry Richford and his mother Sarah to avoidable harm. Harry died a week after his birth at Queen Elizabeth The Queen Mother Hospital in 2017. This is the first such prosecution of an acute trust. The trust were fined £1.1 million reduced to £733k following
261-640: The Central and North West London Mental Health NHS Trust , and in January 2007 became general secretary and Chief Executive for the Royal College of Nursing (RCN). In July 2013, Carter was awarded an honorary doctorate by Edge Hill University . He was appointed OBE for services to the National Health Service (NHS) in the 2006 New Year's Honours list. In 2011 he was awarded the inaugural Presidents medal of
290-469: The National Health Service in 1948 and the gynecology department of the hospital moved to Higham Park in 1951 where it would remain for some 30 years. The hospital was considerably expanded in the 1960s. Peter Carter (nurse) Peter Carter , OBE (born 1949 ) is an independent healthcare consultant and a former General Secretary of the Royal College of Nursing . He is a Fellow of
319-450: The 1930s, and appealed for £34 million in emergency capital funding in January 2019. In September 2018, SERCO were sacked as the facilities provider for the Trust. They were replaced by 2gether Support Solutions, a brand new company, wholly owned by the Trust. 2Gether were given a 25 year contract and a loan of £100 million from the Trust. The deal was signed off by the then CEO Susan Acott and
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#1733085543340348-638: The Queen Mother Hospital in Margate. In particular, when speaking of the seminal case, Harry Richford, Kirkup said - 1.112 This pattern of behaviour by the Trust, clearly evident in this case, recurred in many others that we examined. It included denying that anything had gone amiss, minimising adverse features, finding reasons to treat deaths and other catastrophic outcomes as expected, and omitting key details in accounts given to families as well as to official bodies. Although we did not find evidence that there
377-668: The RCN, Peter Carter restructured his top team and re-focused the organisation to address outstanding issues and the ongoing reforms of the NHS. Under his leadership, the RCN established itself as a leading voice on nursing and health in the UK political arena. He was said by the Health Service Journal to be the 28th most powerful person in the English NHS in December 2013. The RCN won awards under his leadership as an exemplar employer – obtaining
406-456: The Royal College of Nursing, and Hon fellow of the Royal College of General Practitioners and an Ad Eundem of the Royal College of Surgeons of Ireland. Peter Carter trained for three years as a psychiatric nurse at Hill End Hospital in St Albans , then worked at the then regional adolescent unit at Hill End Hospital, undertaking further training in family therapy and crisis intervention. Carter
435-459: The Royal College of Psychiatrists. He is visiting professor at Anglia Ruskin University , Canterbury Christchurch University , Chester University and King's College London , and vice president of the Institute of Customer Service. Carter succeeded Beverly Malone as general secretary of the Royal College of Nursing in January 2007. After becoming the general secretary and chief executive of
464-585: The Trauma Audit & Research Network showed that the William Harvey Hospital in Ashford was the best performing hospital receiving trauma patients in England and Wales, out of 100 hospitals offering trauma facilities across the country, according to survival rates of patients. The Care Quality Commission upgraded the trust from "inadequate" to "requires improvement" and cited significant improvements. Two of
493-722: The coroner said, amounted to neglect. This led to a public inquiry led by Dr Bill Kirkup. Well over 200 families came forward to have their own maternity cases examined by the inquiry. In 2020 the BBC found 7 cases of babies either stillborn or who died shortly after birth since 2016, these cases should have been prevented with better care. The Royal College of Obstetricians and Gynaecologists found in 2015, consultants, failing to do labour ward rounds, failing to review women, make care plans or attend out of hours when asked, consultants, rarely did CTG training, and reportedly were, "doing their own thing rather than follow guidelines" Staff alleged at
522-402: The dots" Following two years of investigation into maternity services at East Kent Hospitals, a report named Reading the signals led by Dr Bill Kirkup was published on 19 October 2022. The review found that up to 45 babies may have survived if they had received better care. The report focused on the Trust's two maternity units, at the William Harvey Hospital in Ashford, and the Queen Elizabeth
551-483: The lack of availability of surgeons with skills that are essential to managing high risk and emergency general surgery, and the difficulty recruiting both permanent and locum medical staff" in May 2014 aroused opposition among consultants. In May 2018 the trust announced plans to transfer 850 cleaning, catering, switchboard and portering staff who work for Serco and 250 NHS staff working on estates, procurement and facilities to
580-475: The neonatal intensive care unit at the William Harvey Hospital. 8% of its estate was classified as bad, life expired and/or at serious risk of imminent failure. In 2010, it was named "Trust of the Year 2010" by the healthcare information organisation Dr Foster . The trust was placed in special measures by Monitor (NHS) in September 2014 following an unfavourable report from the Care Quality Commission . In 2015
609-619: The opportunity to learn when things went wrong. In response to the report, Chief Executive Tracey Fletcher apologised for the "harm and suffering" caused. Kent and Canterbury Hospital The Kent and Canterbury Hospital , colloquially known among residents as the K+C , is a community hospital in Canterbury , Kent , England. It is managed by the East Kent Hospitals University NHS Foundation Trust . After
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#1733085543340638-457: The overwhelming demand on its ophthalmology department, which saw nearly 100,000 patients in 2015/6. 7000 were in need of follow-up and at risk of deteriorating eyesight. In October 2017 after months of very poor performance against the A&;E four hour target it was clearly the worst performing trust in England on A&E in 2017–18, with around 30%t of patients waiting over four hours. The chair of
667-495: The patients notes because the patient had learning difficulties. The trust had not consulted the family about the decision. In 2016 the trust saw improvements in its annual Patient-Led Assessment in Care Environments audits, which were introduced nationally in 2013. All hospitals, hospices and day treatment centres that give NHS-funded care are subject to a PLACE inspection. In April 2016 it admitted that it could not cope with
696-544: The review, the board did not consider maternity services a priority and no action would be taken over concerns raised. In 2014 the trust was put into special measures after Care Quality Commission rated its care, including maternity care inadequate. Since then the CQC rated it as requiring improvement. From 2016 to 2019 the trust had to close one of its two maternity units, which are nearly 40 miles apart, to new births 111 times. At least 120 women in labour were diverted. Although it
725-536: The then Chairman Steven Smith. The trust commissioned 28 beds from a residential home, Ami Lodge in Deal, Kent , to support patients medically fit to leave hospital but not able to return to their own home. It was forced to abandon the scheme when the Care Quality Commission rated the home "inadequate" in November 2018. In January 2020, the inquest of baby Harry Richford revealed that he had died due to 7 gross failings which,
754-419: The trust's five hospitals were rated as "Good". It was one of 26 responsible for half of the national growth in patients waiting more than four hours in accident and emergency over the 2014/5 winter. It hit controversy when an RAF sergeant was asked to leave the waiting room in case his uniform upset other patients. It admitted breaching a patient's human rights when it placed a "do not resuscitate" (DNR) order on
783-459: The trust, Nikki Cole, resigned and was replaced by Peter Carter . In 2017–18 East Kent Hospitals saw 74.3% of A&E patients within four hours. In August 2018 it announced that planned orthopaedic operations would be moved from the William Harvey Hospital to the Kent and Canterbury Hospital in an attempt to avoid cancellations. In 2018 it had 214 estates and facilities related incidents. It runs more than 100 buildings, some of which date back to
812-533: Was a conscious conspiracy, the effect of these behaviours was to cover up the truth. 1.113 Even had none of the previous failings been known – and they were – baby Harry’s death should surely have been a catalyst for immediate change. In fact, it required public remonstration by a coroner over two years later, precipitated by the persistence, diligence and courage of baby Harry’s family, to reveal an organisation that did not accept its own failings, considered itself above scrutiny or accountability, and consistently rejected
841-617: Was reported that the trust was looking for a partner to develop a private hospital at the William Harvey Hospital site and enhance the returns from the Spencer private hospital on the Queen Elizabeth The Queen Mother Hospital site with a contract over the next 15 to 15 years. The trust's proposal to centralise surgery on the Canterbury site in order to manage problems caused by "the increasing sub-specialisation of surgery,
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