AutoZone, Inc. is an American retailer of aftermarket automotive parts and accessories, the largest in the United States . Founded in 1979, AutoZone has 7,140 stores across the United States, Mexico , Puerto Rico , Brazil , and the US Virgin Islands . The company is based in Memphis, Tennessee .
34-521: Originally a division of Memphis-based wholesale grocer Malone & Hyde, the company was known as Auto Shack. After the sale of the grocery operation to the Fleming Companies of Oklahoma City, Oklahoma , the name of the company was changed to AutoZone to better reflect the company focus just prior to the company going public. On July 4, 1979, the first store opened in Forrest City, Arkansas under
68-577: A computer database. In 1994, AutoZone began using satellites to facilitate communication between stores and the corporate office. Sales hit $ 1.5 billion. In 1995, AutoZone opened its 1,000th store in Louisville, Kentucky . Also, the Duralast trademark made its debut with the Duralast and Duralast Gold batteries. Total of stores is now 1,143 in 26 states. 1996 was the year when the Internet era arrived at
102-563: A computerized store management system (SMS). The Duralast battery line consisting of Sub-Zero, Desert, and long life was released. The total number of stores was 513 in 17 states. In 1991, its stock began trading on the New York Stock Exchange using the ticker symbol "AZO." It opened up at $ 27.50 a share. The fifth DC opens in Lafayette, Louisiana . The company also became the first auto parts retailer to register customer warranties in
136-559: A district manager had told an employee to remove a flag displayed on the company's premises for the sake of improved diversity. AutoZone denies that and claimed that it was the poor means by which the flag was put up, with duct tape and suction cups. In June 2019 AutoZone entered into an $ 11 million settlement against with the State of California to resolve allegations that the company had violated state laws governing hazardous waste, hazardous materials, and confidential consumer information. AutoZone
170-505: A process of internationalization with their first store abroad, which opened in Nuevo Laredo , Mexico. AutoZone closed the 1990s by debuting at the Fortune 500 list in 1999. Steve Odland became AutoZone's third CEO in 2001. Also in 2001, AutoZone sold TruckPro to Paratus Capital Management. In 2002, AutoZone developed a network of "hub, feeder, and satellite" stores to have more product in
204-407: A vehicle. A typical CarMax store is approximately 59,000 square feet (5,500 m ), carries an inventory of 300–400 vehicles, and turns its inventory over eight to ten times a year. On average, a CarMax location employs 40 sales associates. Each car goes through a thorough 125-point inspection process, beyond any state-required inspections, and includes a 90-day warranty, three days to change
238-626: Is an AGM line of batteries. AutoZone also sells tools under the Duralast brand which carry a lifetime warranty. Brake pad labels include (ranging from least to most expensive): Valucraft pads are being phased out, as of early 2015. Duralast GT Street pads introduced early 2018. The Valucraft, Duralast, and Duralast Gold names are used on various other parts and accessories as well. Duralast Elite pads were first trademarked and began being introduced to select markets in early 2020. AutoZone's 7,140 retail outlets as of August 26, 2023 throughout
272-515: Is charged with illegally disposing of millions of hazardous waste items, including used motor oil and automotive fluids, at landfills not authorized to accept hazardous waste. 35°08′32″N 90°03′22″W / 35.14231°N 90.05614°W / 35.14231; -90.05614 Fleming Companies, Inc Fleming Companies, Inc. was founded as Lux Mercantile in Topeka, Kansas , in 1915 by O. A. Fleming, Gene Wilson and Samuel Lux. In 1921
306-620: The George Floyd protests in Minneapolis–Saint Paul . In early Jan 2024 Phillip Daniele, was promoted to CEO. AutoZone is incorporated in the state of Nevada . Since October 1995, AutoZone has been headquartered in its J.R. Hyde, III Store Support Center (SSC), a 270,000-square-foot (25,000 m), eight-story building in Downtown Memphis, Tennessee . As of 2013 there were over 1,200 employees there. The project manager of
340-890: The NASCAR Busch Series . AutoZone holds the naming rights to the downtown Memphis baseball stadium that is the home of the Memphis Redbirds of the Pacific Coast League . The company also sponsors the AutoZone Liberty Bowl . The AutoZone Liberty Bowl, alongside the College Football Playoff Foundation donated $ 250,136.03 to the St. Jude Children's Research Hospital . The AutoZone Liberty Bowl awarded 2018's Distinguished Citizen Award to Priscilla Presley . They are an official sponsor of Bellator MMA ,
374-512: The ADAP Discount Auto Parts and Auto Palace nameplates respectively, both being auto parts chains in the northeastern United States with 112 stores, TruckPro L.P., a chain with 43 stores in 14 states, and the 560-store Chief Auto Parts Inc., a chain with a presence in 5 states. At the commencement of fiscal 1999, AutoZone made another acquisition by purchasing 100 Express stores from The Pep Boys—Manny, Moe & Jack . The company began
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#1732877094631408-502: The CarMax fiscal year 2018 report released on April 24, 2018, the company opened 15 used car superstores in Fiscal Year 2018, and planned to open 15 additional stores in Fiscal Year 2019. While CarMax is seen as the nation's largest used-car retailer, it has competition. With a significant shift in customer shopping habits, more online-only companies have worked to capture Carmax's share in
442-515: The Rydell Company. CarMax's headquarters is located in Richmond, Virginia . CarMax Auto Finance operates from Kennesaw, Georgia . There are CarMax retail locations in 41 states as well as customer service call centers (called Customer Experience Centers). Circuit City executives developed the concept for CarMax under then-CEO Richard L. Sharp . It was developed for nearly a year in 1991, using
476-510: The United States, Mexico and Brazil stock a variety of aftermarket parts as well as some OEM parts. All AutoZone stores are corporately owned; the company does not have franchise operations. In 2004, AutoZone celebrated its 25th anniversary and announced a corporate sponsorship agreement with auto racing association NASCAR . In 2007, AutoZone sponsored Kevin Harvick and Timothy Peters in
510-703: The United States. It operates two business segments: CarMax Sales Operations and CarMax Auto Finance. The company began as a side business of Circuit City , opening its first location in September 1993 in Richmond, Virginia . As of October 2022, CarMax operates 238 locations. While CarMax stores focus on marketing used vehicles, the company acquired its first new car franchise with Chrysler Corporation in 1996. By 1999, it added new vehicle franchises for Mitsubishi Motors, Toyota, and Nissan. In late 2021, CarMax sold its last new vehicle dealership, located in Kenosha, Wisconsin , to
544-413: The advertising agency and creative resource. The company executed the campaign and additional TV advertisements throughout several years in support of the launch and the initial wave of stores. The business model began with no fees. However, the model was subsequently abandoned for the current business model after it was determined that customers were not concerned about paying transaction fees to purchase
578-456: The building's construction was Rob Norcross, a principal at LRK Inc. The building has the capability to withstand a 9.0 magnitude earthquake because it has a special base isolation system that had a price tag of $ 950,000. Valucraft, Duralast, and Duralast Gold are AutoZone's private label brands for lead-acid automotive batteries (manufactured primarily by Johnson Controls , but also East Penn, Exide, and other manufacturers). Duralast Platinum
612-404: The code name "Project X". It was also known as "Honest Rick's Used Cars" to those intimately involved in the skunk works team. The concept was first proposed by Ronald L. Moore of Richmond, Virginia, a consultant hired by Circuit City to evaluate possible business opportunities beyond the scope of their consumer electronics locations. Before the first store was built, DeVito/Verdi was hired as
646-427: The company's name was changed to Fleming-Wilson, and in 1941, the company name was changed again to The Fleming Company. Ned Fleming, son of O.A., was named president, chairman, and CEO. Fleming became the nation's largest grocery wholesaler in 1991 with its purchase of Furr's Supermarkets ; it lost that title in 1992 to SuperValu , but regained it in 1994 after its purchase of fellow Oklahoma City firm Scrivner Inc.,
680-530: The company, when AutoZone opened its company Web site. The new commercial program debuted in Germantown, Tennessee . ALLDATA , a software company based in Elk Grove, California that provides automotive diagnostic and repair information, was acquired. Company founder Pitt Hyde retired as chairman and CEO in 1997. John Adams became the new chairman and CEO. In 1998, AutoZone acquired ADAP Inc, who had stores under
714-666: The financing for free, and, 10-day money-back guarantee (reduced in 2024 from a 30-day money-back guarantee). Circuit City issued the first CarMax stock in February 1997, when CarMax had seven locations. Initially, the stock was a tracking stock still under the umbrella of Circuit City. CarMax officially split from Circuit City as of October 1, 2002, when it was spun off as a stock dividend for Circuit City shareholders, with shares also issued to those holding CarMax tracking stock. CarMax sold over 750,000 vehicles to consumers in Fiscal Year 2021 (March 1, 2020–February 28, 2021). According to
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#1732877094631748-461: The first Extra Miler award, which has since been given to AutoZoners who show their dedication to customer satisfaction by "going the extra mile" for customer service. The Duralast line of alternators and starters was released. The Loan-A-Tool program began allowing customers to borrow specific tools for jobs. The fourth distribution center in Greenville, South Carolina opened. The total number of stores
782-568: The largest retailer of automotive parts in North America for three consecutive years. As of August 2017, AutoZone had 5,465 locations in the United States, 524 locations in Mexico, and 46 locations in Brazil, for a total of 6,035. On October 22, 2018, Pitt Hyde announced that he would be stepping down from AutoZone's board of directors. In late May 2020, two AutoZone stores were destroyed by arson during
816-453: The market area, while reducing inventory investment. Sales hit $ 5.33 billion. In 2003, the Duralast tool line was introduced. This was a year of important negotiations for AutoZone, as the company partnered with other important auto parts industry companies, such as CarMax and Midas. AutoZone de Mexico opens the first DC in Nuevo Laredo , Mexico. Total stores number 3,219 in 48 states and 49 in Mexico. In 2004, founder J.R. "Pitt" Hyde III
850-449: The name of Auto Shack. Doc Crain was the store's first manager. Sales that first day totaled $ 300.00. In 1981, Express Parts or VDP was implemented to get the customers hard to find parts by special ordering them through wholesalers. The total stores were 73 in 7 states. In 1984, the company became the first auto parts retailer to create a quality control program for its parts. Total stores were 194 in 13 states. In 1985, Doc Crain coined
884-530: The term WITTDTJR, which stands for "What it takes to do the job right." The total store count is 263 in 14 states. Peter Formanek stepped in as president. He oversaw the auto parts firm's daily operations and worked on growth strategy. By 1986, expansion had made the company grow into a large store chain across the South and the Midwest. That year, Darren Reltherford, manager of Auto Shack's Memphis, Tennessee store, received
918-484: The third-largest wholesaler. Fleming Companies announced in April 2003 that it had filed for reorganization under Chapter 11 bankruptcy . The company's fortunes had suffered considerably over the previous two years as the result of an investigation by the U.S. Securities and Exchange Commission into questionable business and accounting practices. Fleming had also faced a class-action lawsuit from its shareholders over
952-428: The used vehicle market. CarMax unveiled an Omni-channel platform to allow customers to buy a car online, in-store, or any combination of these. They have provided opportunities for customers to choose vehicle delivery at their homes, contactless curbside pickup, and more. These offerings directly compete with other home delivery-based options such as Carvana , CarGurus , Vroom , Shift Technologies , and others. CarMax
986-425: The validity of its public statements, ended its relationship with its largest customer, Kmart , and saw its stock price drop to less than one dollar per share. In August 2003, C&S Wholesale Grocers , Grocers Supply Company , Associated Grocers of Florida , and Associated Wholesale Grocers bought the wholesale grocery business of Fleming. CarMax CarMax, Inc. is a used vehicle retailer based in
1020-457: The verdict. The Wall Street Journal ' s Jacob Gershman suggested that the verdict would be scaled back, noting that the jury verdict is not the end-all be-all. A Georgia woman was fired after a customer insulted her and used multiple racial epithets against her. She alleges that the district manager told her to "suck it up," and she is filing a lawsuit against AutoZone for violating her civil rights. AutoZone came under fire from allegations that
1054-410: The world's second largest Mixed Martial Arts promotion. AutoZone paid $ 3.3 million to settle a lawsuit by the families of a family who was killed due to being rear-ended by an AutoZone-owned truck. The suit alleges that AutoZone was negligent in training the driver of the truck. AutoZone faced a lawsuit for gender discrimination in which the plaintiff alleged that men treated her differently when she
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1088-466: Was 339 in 15 states. In 1986, Auto Shack was sued by Radio Shack for trademark infringement. In 1987 Auto Shack announced plans to change its name to AutoZone. The first AutoZone store was in Enid, Oklahoma . That year also, the company introduced WITT-JR, an electronic catalog used to look up parts and keep warranty information. The total number of stores was 459 in 16 states. In 1989, the company began using
1122-1160: Was inducted into the Automotive Hall of Fame. In 2005, William C. Rhodes III was named president and CEO. Steve Odland left to become the chairman and CEO of Office Depot . In 2007, Bill Rhodes, then 42, was named chairman, president and chief executive officer of AutoZone, Inc. on June 6. In 2008, AutoZone opened their 4,000th store in Houston , Texas . Sales hit $ 6.2 billion. On December 15, 2011, ALLDATA LLC , an operating unit of AutoZone, expanded its direct presence in Canada to better serve its growing customer base. On August 17, 2012, AutoZone expanded into their 49th state Alaska by opening their 5,000th store in Wasilla, Alaska . In 2012 AutoZone opened their first store in Brazil. In December 2012, AutoZone purchased AutoAnything.com, an e-commerce leader in aftermarket automotive parts based in San Diego, California . By April 2017, AutoZone had been
1156-506: Was promoted and that she feared revealing a pregnancy to her superior. When the pregnancy was discovered, she alleges that her district manager pressured her to step down from her position. She was demoted in February 2006 and fired in November 2011. The jury on the case ruled in 2014 in favor of the plaintiff, awarding her $ 185 million in punitive damages as well as approximately $ 873,000 in back wages. AutoZone has announced its intention to appeal
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